Report sales errors here. "There's Always Another Sale™"

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Comments

  • daveso said:
    2.99 stuff with new item becomes 10.95 each. Hurry and fix daz. It's nearly the weekend

    We are so "abandoned" during weekends crying 

    lmao crying

  • felisfelis Posts: 6,303

    There is mismatch for https://www.daz3d.com/briareth-hair-for-genesis-8-females .

    It is marked with Daz Original symbol, but don't get Daz Original discount.

     

  • Where does it have the DAZ Original icon? I'm not seeing it, but I know sometimes these issues show on some pages and not others.
  • davesodaveso Posts: 8,038
    If you buy 6 2.99 items and add a new item for 3.49, are you actually saving? It should be .60, so 3.60 ... yep .11. Might as well buy 5 and be done, as it appears it's not going to get fixed. Or cleR cRt Nd save $15
  • Where does it have the DAZ Original icon? I'm not seeing it, but I know sometimes these issues show on some pages and not others.

    I guess that was a mistake they fixed, because it was cheaper earlier in the day. But $2.99 issue still not fixed. Sigh.
  • jakibluejakiblue Posts: 7,281

    Has anyone put in a ticket, or contacted Daz about the $2.99 issue? Any mods were able to contact whoever it is they report problems too? The issue started ar midnight Daz time when the sale started, and it is now 5pm Friday Daz time, I believe. That is an entire working day that a sale is NOT WORKING AS ADVERTISED. 

  • edited December 2019

    Just trying to see if the deal is working. So, I have 12 (2.99) and 1 new release. It seems to work smiley

     

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    Post edited by Sagittarian 3D Renderer on
  • Actually, I feel some sympathy for the Daz Team now. I know their crazy sales tactics are made to try and get us to spend more money, but I know that in jobs I have had - when things go wrong there is a lot of pressure ... and correcting things is a horible chore. Usually, they are able to fix things. This time, it seems it won't happen. At this point, I am ready to resign myself to the saying of this thread ... "there is always another sale". Considering a christmas sale is approaching, the money saved today may be better spent in a few days. We shall see.

  • Just trying to see if the deal is working. So, I have 12 (2.99) and 1 new release. It seems to work smiley

     

    Hmm, still not working for me with a (debut) new release.
  • Actually, I feel some sympathy for the Daz Team now. I know their crazy sales tactics are made to try and get us to spend more money, but I know that in jobs I have had - when things go wrong there is a lot of pressure ... and correcting things is a horible chore. Usually, they are able to fix things. This time, it seems it won't happen. At this point, I am ready to resign myself to the saying of this thread ... "there is always another sale". Considering a christmas sale is approaching, the money saved today may be better spent in a few days. We shall see.

    I appreciate what they have to do and at the same time am frustrated with all the problems.
  • AllenArtAllenArt Posts: 7,175
    edited December 2019

    The $2.99 sale isn't working for me either.

    It is now 7:56PM Daz time. Has this been wrong all day??? o.O Ridiculous.

    Laurie

     

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    Post edited by AllenArt on
  • PtropePtrope Posts: 696

    Yup - sale logic is messed up here, too. Items in my cart that should be $2.99 are $10.95, unless I add a still-new release (not one part of the featured set, so no loyalty discount). Take out the new release, the others go back up to $10.95 ea.

  • AZDigitalArtistAZDigitalArtist Posts: 810
    edited December 2019
    Ptrope said:

    Yup - sale logic is messed up here, too. Items in my cart that should be $2.99 are $10.95, unless I add a still-new release (not one part of the featured set, so no loyalty discount). Take out the new release, the others go back up to $10.95 ea.

    Mine are 2.99 until I add a new release, then they go to 10.95.   No freebies in the cart.  Sigh.

    Post edited by AZDigitalArtist on
  • L'AdairL'Adair Posts: 9,479
    AllenArt said:

    The $2.99 sale isn't working for me either.

    It is now 7:56PM Daz time. Has this been wrong all day??? o.O Ridiculous.

    Laurie

     

    @AllenArt, I know it's a pain, and an extra step, but have you tried it without the PA Christmas Freebies in the cart? Some people have reported that working for them…

  • AllenArtAllenArt Posts: 7,175
    edited December 2019

    The $2.99 sale isn't working for me either.

     

    L'Adair said:
    AllenArt said:

    The $2.99 sale isn't working for me either.

    It is now 7:56PM Daz time. Has this been wrong all day??? o.O Ridiculous.

    Laurie

     

    @AllenArt, I know it's a pain, and an extra step, but have you tried it without the PA Christmas Freebies in the cart? Some people have reported that working for them…

    Yes, I did try that. No change. I just emptied my cart after that. I don't have the time or the energy to deal with Daz glitches anymore.

    Laurie

    Post edited by AllenArt on
  • L'AdairL'Adair Posts: 9,479
    AllenArt said:

    The $2.99 sale isn't working for me either.

     

    L'Adair said:
    AllenArt said:

    The $2.99 sale isn't working for me either.

    It is now 7:56PM Daz time. Has this been wrong all day??? o.O Ridiculous.

    Laurie

     

    @AllenArt, I know it's a pain, and an extra step, but have you tried it without the PA Christmas Freebies in the cart? Some people have reported that working for them…

    Yes, I did try that. No change. I just emptied my cart after that. I don't have the time or the energy to deal with Daz glitches anymore.

    Laurie

    I'm sorry that didn't work for you.
    sad

  • Guys, I had company over and so just now had a chance to look over the forums. We had sent in an inquiry on this. It was all working for them, too. They did verify that you should be able to do a new batch each day. If you dont have a New Release you have to have 5 or less in your cart to get them for $2.99 - with a New Release you can have as many as you'd like.

    The mods have tested it, Daz has tested it. It's working here. It's working for some customers. If they can't replicate the problem, they can't fix it. The only solution is to put in a ticket. We apologize for the inconvenience, but this is out of our control under these circumstances.

  • Guys, I had company over and so just now had a chance to look over the forums. We had sent in an inquiry on this. It was all working for them, too. They did verify that you should be able to do a new batch each day. If you dont have a New Release you have to have 5 or less in your cart to get them for $2.99 - with a New Release you can have as many as you'd like.

    The mods have tested it, Daz has tested it. It's working here. It's working for some customers. If they can't replicate the problem, they can't fix it. The only solution is to put in a ticket. We apologize for the inconvenience, but this is out of our control under these circumstances.

    Did they test it with an account that bought 2.99 items from yesterday? I'm not sure, but it seems like everyone with this problem has bought 2.99 items from days before.

  • Guys, I had company over and so just now had a chance to look over the forums. We had sent in an inquiry on this. It was all working for them, too. They did verify that you should be able to do a new batch each day. If you dont have a New Release you have to have 5 or less in your cart to get them for $2.99 - with a New Release you can have as many as you'd like.

    The mods have tested it, Daz has tested it. It's working here. It's working for some customers. If they can't replicate the problem, they can't fix it. The only solution is to put in a ticket. We apologize for the inconvenience, but this is out of our control under these circumstances.

    Did they test it with an account that bought 2.99 items from yesterday? I'm not sure, but it seems like everyone with this problem has bought 2.99 items from days before.

    Are you referring to the ability to buy more products at 2.99 if you bought five items on a previous night?

  • Guys, I had company over and so just now had a chance to look over the forums. We had sent in an inquiry on this. It was all working for them, too. They did verify that you should be able to do a new batch each day. If you dont have a New Release you have to have 5 or less in your cart to get them for $2.99 - with a New Release you can have as many as you'd like.

    The mods have tested it, Daz has tested it. It's working here. It's working for some customers. If they can't replicate the problem, they can't fix it. The only solution is to put in a ticket. We apologize for the inconvenience, but this is out of our control under these circumstances.

    Did they test it with an account that bought 2.99 items from yesterday? I'm not sure, but it seems like everyone with this problem has bought 2.99 items from days before.

    Are you referring to the ability to buy more products at 2.99 if you bought five items on a previous night?

    Yes that is what I mean.

  • The rules are set up so that you can buy a different five each night (so within a midnight to midnight cycle).

  • My 30% loyalty discount is NOT applying. And, yes, I already tried logging out and back in.

  • My 30% loyalty discount is NOT applying. And, yes, I already tried logging out and back in.

    On anything or something in particular?

  • MazhMazh Posts: 499

    My 30% loyalty discount is NOT applying. And, yes, I already tried logging out and back in.

    +1

  • Charlie JudgeCharlie Judge Posts: 13,490
    edited December 2019

    My 30% loyalty discount is NOT applying. And, yes, I already tried logging out and back in.

    On anything or something in particular?

    On anything -- Not applying on any new release or featured artists items I tried. For example: 

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    loylty sale cart.jpg
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    Post edited by Charlie Judge on
  • NathNath Posts: 3,006

    My 30% loyalty discount is NOT applying. And, yes, I already tried logging out and back in.

    On anything or something in particular?

    On anything -- Not applying on any new release or featured artists items I tried. For example: 

    Not applying for me either.

  • MoreTNMoreTN Posts: 340

    Loyalty discount not applying for me either.

  • LorraineLorraine Posts: 1,001

    No loyalty discount applying for me either.

  • My 30% loyalty discount is NOT applying. And, yes, I already tried logging out and back in.

    On anything or something in particular?

    On anything -- Not applying on any new release or featured artists items I tried. For example: 

    Confirmed and reported. The 2.99 items appear to be working. I did try those and I had bought some last night. Five more added tonight with no issue with new item in cart.

  • No loyalty discount applying for me either.

    Same here!

This discussion has been closed.