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Sales thread: Report Issues Here. & "There's Always Another Sale™"

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  • barbultbarbult Posts: 26,177
    edited November 2020

    I still can't click on any of the items on the line shown with the red arrow in my screenshot, like People and Wearables. It always links to the items in the black line above. This is in Chrome. I had the same problem with the old store, but the problem persists into the new store. 

    Screenshot 2020-11-01 23.23.41.png
    1016 x 464 - 383K
    Post edited by barbult on
  • barbultbarbult Posts: 26,177
    edited November 2020
    Jack Tomalin said:
    tsarist said:
    barbult said:
    Jack Tomalin said:

    Yea, prices etc are still being sorted.

    But the new store exhibits the same old problems. Advertised prices are not the prices shown in the cart. PC+ for a day are advertised to be $1.99, but they show full price in the cart. This store doesn't feel like an improvement at all yet.

     

    Yeah. I said this "new" store was going to be a bloody disaster & here we are.

     

    PC for a day is screwed. Shows up at full price. My membership is up in 2022, but it's cancelled.

     

    Should have left well enough alone, Daz

    Actually, I'm gonna disagree.. the other store was really broken.. these are merely teething problems.

    You have to understand the cynicism, when we were told the same thing about the Magento store replacing the Daz-specific code store. So, only time will tell. We users remain skeptical, based on first impression.

    Post edited by barbult on
  • Cris PalominoCris Palomino Posts: 12,440
    barbult said:

    I still can't click on any of the items on the line shown with the red arrow in my screenshot, like People and Wearables. It always links to the items in the black line above. This is in Chrome. I had the same problem with the old store, but the problem persists into the new store. 

    I'm not seeing this problem, Barb, or the url on What's Hot. Relog, clear cache?

  • Catherine3678abCatherine3678ab Posts: 8,556

    Well I'm remaining hopeful. At least the Product Library wasn't lost this time. While the in between numbers may look messed up, the bottom line for store credit is accurate [last I checked]. Credit history is back now in proper order :-)

     

  • barbultbarbult Posts: 26,177

    I can finally see the Product Library now, but about one third of the products display a swirlie for the thumbnail image and no text data. After a long time like that, it gives an error like:

    The server experienced an error: 7981306761429961588
  • 3Diva3Diva Posts: 11,970

    .I can only access the forum if I use an "incognito" window. If I try accessing the forum without being in Incognito mode it keeps sending me to a page that says this:

    400 Bad request

    Your browser sent an invalid request.

     

    Does anyone know what might be the issue? I would really like to be able to access the forum without having to use an Incognito window.

  • CELESRACELESRA Posts: 93

    It is adding the items into the cart at $1.99 now for Plat of the day and when I add them to the cart it displays $1.99. However, I saved a list from earlier this morning and sickleyield's -item: SY DeCrackifier for Gen8, the Universal Breast Helpers Genesis, Genesis 2 and Genesis 3 Female(s), SY DeCrackifier Genesis, Genesis 2, Genesis 3, People of Earth: Faces of Europe Genesis 8 Male and 8 Female, SY Sci-Fi Restraints for Genesis 8, SY Energy Beams Iray, are all missing. Was it removed?

  • barbultbarbult Posts: 26,177
    Cris Palomino said:
    barbult said:

    I still can't click on any of the items on the line shown with the red arrow in my screenshot, like People and Wearables. It always links to the items in the black line above. This is in Chrome. I had the same problem with the old store, but the problem persists into the new store. 

    I'm not seeing this problem, Barb, or the url on What's Hot. Relog, clear cache?

    Thanks for the reply, Cris.

    The URL is shown on the bottom of the Chrome browser page, to show what URL the link goes to. In this case, I made the Chrome window small vertically so you didn't have so much extraneous stuff to scroll through. The URL has nothing to do with What's Hot. What's Hot just happens to be on the bottom of my Chrome page. My cursor was hovering over People and Wearables, but you can see that the URL that it will go to is from the line above in the black bar (Gallery). It seems to be some kind of page formatting problem. I have had this problem for weeks. I don't think it is a cache or login state issue.

    It is interesting that you don't have the problem. Are you using Chrome, too?

  • tsaristtsarist Posts: 1,635
    Jack Tomalin said:
    tsarist said:
    barbult said:
    Jack Tomalin said:

    Yea, prices etc are still being sorted.

    But the new store exhibits the same old problems. Advertised prices are not the prices shown in the cart. PC+ for a day are advertised to be $1.99, but they show full price in the cart. This store doesn't feel like an improvement at all yet.

     

    Yeah. I said this "new" store was going to be a bloody disaster & here we are.

     

    PC for a day is screwed. Shows up at full price. My membership is up in 2022, but it's cancelled.

     

    Should have left well enough alone, Daz

    Actually, I'm gonna disagree.. the other store was really broken.. these are merely teething problems.

    You're right. The other store was broken, BUT it did work. You could shop, find things(after a fashion), check out without too much fuss(most of the time).

    We have no choice now but to see it through & hope these problems get fixed faster than the Magneto site did when it first went online.
  • NorthOf45NorthOf45 Posts: 5,689
    barbult said:
    Richard Haseltine said:
    Richard Haseltine said:

    I believe store credit is being worked on

    Mine looks correct now

    My store credit total is OK in one place now, but the details are still wrong. Balance one place is over $169 (correct) and in the details (-$3.98). And as someone else mentioned, the date/time is now 6 hours different than it used to be with no explanation why.

    Check the far end of your balance, you'll see the number.

    And, time zone, maybe? I see a six hour difference between MDT on the order e-mail receipt and the time on the Order page. Utah was UTC-6 Daylight Time until today.

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,810
    tsarist said:
    Jack Tomalin said:
    tsarist said:
    barbult said:
    Jack Tomalin said:

    Yea, prices etc are still being sorted.

    But the new store exhibits the same old problems. Advertised prices are not the prices shown in the cart. PC+ for a day are advertised to be $1.99, but they show full price in the cart. This store doesn't feel like an improvement at all yet.

     

    Yeah. I said this "new" store was going to be a bloody disaster & here we are.

     

    PC for a day is screwed. Shows up at full price. My membership is up in 2022, but it's cancelled.

     

    Should have left well enough alone, Daz

    Actually, I'm gonna disagree.. the other store was really broken.. these are merely teething problems.

     

    You're right. The other store was broken, BUT it did work. You could shop, find things(after a fashion), check out without too much fuss(most of the time).

     

    We have no choice now but to see it through & hope these problems get fixed faster than the Magneto site did when it first went online.

    The problems will get fixed promptly.. as I said, everyone is working flat out on it :)

  • CELESRACELESRA Posts: 93

    Okay, prices are still wrong for 'Still New Releases.' And all of Sy's stuff is missing from Plat of the Day.

     

    Prices-notright.png
    1486 x 807 - 1M
  • barbultbarbult Posts: 26,177
    NorthOf45 said:
    barbult said:
    Richard Haseltine said:
    Richard Haseltine said:

    I believe store credit is being worked on

    Mine looks correct now

    My store credit total is OK in one place now, but the details are still wrong. Balance one place is over $169 (correct) and in the details (-$3.98). And as someone else mentioned, the date/time is now 6 hours different than it used to be with no explanation why.

    Check the far end of your balance, you'll see the number.

    And, time zone, maybe? I see a six hour difference between MDT on the order e-mail receipt and the time on the Order page. Utah was UTC-6 Daylight Time until today.

    The credit balance at the far end of the list says $139.87. The correct number at the top of the list is $169.43. The list is full of lots of negative credit balances. Something is still very wrong. It is more than the list being in the wrong order. (At least for my account.)

    $139.87
  • NovicaNovica Posts: 23,923
    edited November 2020

    @3diva  Ooooh, you're a spook. Appropriate for Halloween! I'm not using an incognito window, mine is getting me to the forums as usual. 

     

    Post edited by Novica on
  • ericolsenericolsen Posts: 350

    I've been getting a "! Ok" message when trying to buy anything. Am I the only one?

  • barbultbarbult Posts: 26,177

    PC+ for a day is still full price on the store page and in the cart for me. NEXASSETS reported that it was working for him/her/them. I logged out and back in, etc.- pricing is still wrong for me.

  • GreymomGreymom Posts: 1,139
    edited November 2020

    Hmm...for me, the $1.99 items are full price, both in the category, and in my cart at checkout....

    Not a criticism, I think it is amazing that you got the new store up so quickly, even if there are some issues!

    I know of another vendor's store which after several years, never really did come back, and they finally gave up....

     

    Post edited by Greymom on
  • zombietaggerungzombietaggerung Posts: 3,844

    So, my PC+ status is showing correctly, but none of the PC+ items show appropriate pricing.  

  • ericolsenericolsen Posts: 350

    Plat for a day prices working for me but when I try to purchase I get this. 

    5F02E2C8-8E32-46B3-A874-CA93E78FE34A.png
    1792 x 828 - 384K
  • CELESRACELESRA Posts: 93

    This is the only time in my life I wish I knew how to code for real! I would have helped in a heartbeat. :)

  • Alley RatAlley Rat Posts: 405
    If you mean who I think you do, they're a single person who has to rebuild the data after being hacked. My first game on Steam got pirated and that took the wind out of my sails too. Jerks ruin it for everyone.
    Greymom said:

    Hmm...for me, the $1.99 items are full price, both in the category, and in my cart at checkout....

    Not a criticism, I think it is amazing that you got the new store up so quickly, even if there are some issues!

    I know of another vendor's store which after several years, never really did come back, and they finally gave up....

     

     

  • NorthOf45NorthOf45 Posts: 5,689
    barbult said:
    NorthOf45 said:
    barbult said:
    Richard Haseltine said:
    Richard Haseltine said:

    I believe store credit is being worked on

    Mine looks correct now

    My store credit total is OK in one place now, but the details are still wrong. Balance one place is over $169 (correct) and in the details (-$3.98). And as someone else mentioned, the date/time is now 6 hours different than it used to be with no explanation why.

    Check the far end of your balance, you'll see the number.

    And, time zone, maybe? I see a six hour difference between MDT on the order e-mail receipt and the time on the Order page. Utah was UTC-6 Daylight Time until today.

    The credit balance at the far end of the list says $139.87. The correct number at the top of the list is $169.43. The list is full of lots of negative credit balances. Something is still very wrong. It is more than the list being in the wrong order. (At least for my account.)

    $139.87

    Hm-m, mine works out to the penny. The individual amounts correspond to the orders, just adding in the wrong direction starting from today's balance. Oh, well, all we can do is wait. And watch closely...

  • Cris PalominoCris Palomino Posts: 12,440
    barbult said:
    Cris Palomino said:
    barbult said:

    I still can't click on any of the items on the line shown with the red arrow in my screenshot, like People and Wearables. It always links to the items in the black line above. This is in Chrome. I had the same problem with the old store, but the problem persists into the new store. 

    I'm not seeing this problem, Barb, or the url on What's Hot. Relog, clear cache?

    Thanks for the reply, Cris.

    The URL is shown on the bottom of the Chrome browser page, to show what URL the link goes to. In this case, I made the Chrome window small vertically so you didn't have so much extraneous stuff to scroll through. The URL has nothing to do with What's Hot. What's Hot just happens to be on the bottom of my Chrome page. My cursor was hovering over People and Wearables, but you can see that the URL that it will go to is from the line above in the black bar (Gallery). It seems to be some kind of page formatting problem. I have had this problem for weeks. I don't think it is a cache or login state issue.

    It is interesting that you don't have the problem. Are you using Chrome, too?

    I'm on Waterfox. but I just tried Chrome and it works there, too.

  • barbultbarbult Posts: 26,177
    NorthOf45 said:
    barbult said:
    NorthOf45 said:
    barbult said:
    Richard Haseltine said:
    Richard Haseltine said:

    I believe store credit is being worked on

    Mine looks correct now

    My store credit total is OK in one place now, but the details are still wrong. Balance one place is over $169 (correct) and in the details (-$3.98). And as someone else mentioned, the date/time is now 6 hours different than it used to be with no explanation why.

    Check the far end of your balance, you'll see the number.

    And, time zone, maybe? I see a six hour difference between MDT on the order e-mail receipt and the time on the Order page. Utah was UTC-6 Daylight Time until today.

    The credit balance at the far end of the list says $139.87. The correct number at the top of the list is $169.43. The list is full of lots of negative credit balances. Something is still very wrong. It is more than the list being in the wrong order. (At least for my account.)

    $139.87

    Hm-m, mine works out to the penny. The individual amounts correspond to the orders, just adding in the wrong direction starting from today's balance. Oh, well, all we can do is wait. And watch closely...

    I think I'll give up for today. I'll check tomorrow to see what magic has happened during my night. I'm just incredibly happy that the forums are working.

  • Cris PalominoCris Palomino Posts: 12,440
    edited November 2020

    That said, the store is going through updates. Pleae keep reporting so we can check things and report where necessary. I may be AFK off and on, but will check here as I can.

    Post edited by Cris Palomino on
  • LucielLuciel Posts: 475

    One small issue is that the sorting of filters seems a bit different now. For example figures is ordered.

    • David 3 (14)
    • Michael 2 & 1 (103)
    • The Freak 4 (300)
    • Aiko 3 (546)
    • Genesis 8 Male (2830)
    • Michael 4 Elite (292)
    • Victoria 3 (659)
    • Victoria 4 Elite (875)
    • Victoria 4 (3428)
    • Genesis 3 Male (1802)
    • Michael 3 (375)
    • Michael 4 (1236)
    • The Freak 5 (22)
    • The Girl (115)
    • Aiko 4 (1429)
    • Genesis 2 Male (1036)

    So the most popular filter categories like Genesis 8 (or 3) female often don't appear normally (you can still see it if you type it in manually). 

  • mdl062168mdl062168 Posts: 84
    Cris Palomino said:

    That said, the store is going through updates. Pleae keep reporting so we can check things and report where necessary. I may be AFK off and on, but will check here as I can.

    I had several items in my cart this morning (8am ish Pacific DST) which all lloked right.  I came back to finish my purchase and my cart was empty.  Now I am told my PC+ status is cancelled although I am paid up through 4/2023.  Everything is pricing out now as if I'm a guest and not a platinum member.

  • XelloszXellosz Posts: 855

    The sale was not extended a moment....  XP

     

  • MelissaGTMelissaGT Posts: 2,611

    PC+ For Day items are showing full price for me. Double-checked and my PC+ status is showing active. 

  • tombraider4evertombraider4ever Posts: 744

    My Pc+ membership says cancelled and the pc+ stuff is full price. I have a paid membership until 2022. They are aware of the problem and working on it, right? Do I need to open a ticket about it ? Also: is there no new sales banner for today? 
     

This discussion has been closed.