Loading...
> >

Sales thread: Report Issues Here. & "There's Always Another Sale™"

1…89111314…101

Comments

  • mcorrmcorr Posts: 1,104

    the churning here on daz is EPIC

  • LeanaLeana Posts: 12,738
    Mark_e593e0a5 said:

    Weird, I am now getting a note that I can get Elysium for free if I add a PC+ membership. My membership expires in July 2021, so a PC+ discount should apply. Plus, my unused monthly coupon is gone (the used one is still in my PC+ account info, with the usual note that it has been used). Plus, the membership is marked as Active.

    So, no shopping today.....

    Your forum profile doesn't list you as PC member. That and the "one coupon only on the membership page" make me think you've been somehow set into the old Platinum Club, not PC+ (that has happened to some people before). You'll need to open a support ticket to get that fixed.

  • LeanaLeana Posts: 12,738
    edited October 2020
    Wonderland said:
    Jack Tomalin said:
    Wonderland said:
    Wonderland said:

    @Jack Do you know why the PC+ coupon isn’t working although I have no freebies in the cart and have products in the cart it should work on but it’s only deducting less than $1.00 off two items? 

    @Cris do you have the answer to this? I tried both coupons and both should work. One takes off about $1.00, the other takes off $4.00 but neither takes off the full $6.00 and there are no freebies in the cart.

    We need to see the carts to be able to look into it

    They should both work on Fumiko and Boho hair and the DO one should also work on the bundles.

    I imagine some of those $1.99 items are part of the "buy 2 debut/still new items and get 5 items at $1.99" offer rather than PC+ for a day?

    If so, that's likely the problem, coupons don't work well with "fixed price rules" like that (ie "get that for x$ when buying something else"), not just with "free with purchase" offers..

    Post edited by Leana on
  • Mark_e593e0a5Mark_e593e0a5 Posts: 1,601
    edited October 2020
    Leana said:
    Mark_e593e0a5 said:

    Weird, I am now getting a note that I can get Elysium for free if I add a PC+ membership. My membership expires in July 2021, so a PC+ discount should apply. Plus, my unused monthly coupon is gone (the used one is still in my PC+ account info, with the usual note that it has been used). Plus, the membership is marked as Active.

    So, no shopping today.....

    Your forum profile doesn't list you as PC member. That and the "one coupon only on the membership page" make me think you've been somehow set into the old Platinum Club, not PC+ (that has happened to some people before). You'll need to open a support ticket to get that fixed.

    Thanks @Leana. My account also now shows a button "Convert to PC+ Membership", which was not there before. I opened up a ticket already, but given the time difference between Central European Time and US Mountain Time, I am not very confident that this will be solved soon... Sad, I was prepared to spend quite a bit of my sore credit today.

    Post edited by Mark_e593e0a5 on
  • LeanaLeana Posts: 12,738
    Mark_e593e0a5 said:
    Leana said:
    Mark_e593e0a5 said:

    Weird, I am now getting a note that I can get Elysium for free if I add a PC+ membership. My membership expires in July 2021, so a PC+ discount should apply. Plus, my unused monthly coupon is gone (the used one is still in my PC+ account info, with the usual note that it has been used). Plus, the membership is marked as Active.

    So, no shopping today.....

    Your forum profile doesn't list you as PC member. That and the "one coupon only on the membership page" make me think you've been somehow set into the old Platinum Club, not PC+ (that has happened to some people before). You'll need to open a support ticket to get that fixed.

    Thanks @Leana. My account also now shows a button "Convert to PC+ Membership", which was not there before.

    Then you definitely were set in old PC. I hope they can fix it quickly.

  • Charlie JudgeCharlie Judge Posts: 13,242
    Mark_e593e0a5 said:
    Leana said:
    Mark_e593e0a5 said:

    Weird, I am now getting a note that I can get Elysium for free if I add a PC+ membership. My membership expires in July 2021, so a PC+ discount should apply. Plus, my unused monthly coupon is gone (the used one is still in my PC+ account info, with the usual note that it has been used). Plus, the membership is marked as Active.

    So, no shopping today.....

    Your forum profile doesn't list you as PC member. That and the "one coupon only on the membership page" make me think you've been somehow set into the old Platinum Club, not PC+ (that has happened to some people before). You'll need to open a support ticket to get that fixed.

    Thanks @Leana. My account also now shows a button "Convert to PC+ Membership", which was not there before. I opened up a ticket already, but given the time difference between Central European Time and US Mountain Time, I am not very confident that this will be solved soon... Sad, I was prepared to spend quite a bit of my sore credit today.

    Yeh, it looks like you are a victum of the occasional bug that converts PC+ membership to the old, now defunct PC membership.

    In regards to missing some sales keep track of what you want and submit a ticket to CS pointing out that you missed them because of your erronous PC status. CS is very helpful and it is probable that they will help you out. 

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,811
    Mark_e593e0a5 said:
    Leana said:
    Mark_e593e0a5 said:

    Weird, I am now getting a note that I can get Elysium for free if I add a PC+ membership. My membership expires in July 2021, so a PC+ discount should apply. Plus, my unused monthly coupon is gone (the used one is still in my PC+ account info, with the usual note that it has been used). Plus, the membership is marked as Active.

    So, no shopping today.....

    Your forum profile doesn't list you as PC member. That and the "one coupon only on the membership page" make me think you've been somehow set into the old Platinum Club, not PC+ (that has happened to some people before). You'll need to open a support ticket to get that fixed.

    Thanks @Leana. My account also now shows a button "Convert to PC+ Membership", which was not there before. I opened up a ticket already, but given the time difference between Central European Time and US Mountain Time, I am not very confident that this will be solved soon... Sad, I was prepared to spend quite a bit of my sore credit today.

    You should be good now ;)

  • Mark_e593e0a5Mark_e593e0a5 Posts: 1,601
    Jack Tomalin said:
    Mark_e593e0a5 said:
    Leana said:
    Mark_e593e0a5 said:

    Weird, I am now getting a note that I can get Elysium for free if I add a PC+ membership. My membership expires in July 2021, so a PC+ discount should apply. Plus, my unused monthly coupon is gone (the used one is still in my PC+ account info, with the usual note that it has been used). Plus, the membership is marked as Active.

    So, no shopping today.....

    Your forum profile doesn't list you as PC member. That and the "one coupon only on the membership page" make me think you've been somehow set into the old Platinum Club, not PC+ (that has happened to some people before). You'll need to open a support ticket to get that fixed.

    Thanks @Leana. My account also now shows a button "Convert to PC+ Membership", which was not there before. I opened up a ticket already, but given the time difference between Central European Time and US Mountain Time, I am not very confident that this will be solved soon... Sad, I was prepared to spend quite a bit of my sore credit today.

    You should be good now ;)

    Thanks, @Jack Tomalin, working now laugh. I am sure my store credit will suffer now.

  • Robert FreiseRobert Freise Posts: 4,573
    jakiblue said:

    West Park Ward Iray Add On isn't showing in DIM. 

    I've just noticed on the product page it's saying "daz central" only as the install type and there's no "install manager ready" files on my order page. 

    Just looked and it has now been fixed

  • XelloszXellosz Posts: 855

    Grab a deal shouldn't change? wasn't that a flash?

  • L'AdairL'Adair Posts: 9,479
    Xellosz said:

    Grab a deal shouldn't change? wasn't that a flash?

    The original banner yesterday was missing the new release purchase requirement for non-members. That was corrected "late" in the day. It looks like Daz put the offer back up so those who missed out yesterday due to the snafu would have the opportunity to take advantage of the coupon. I think that was the right thing to do. (Wish that solution would be used more often, in fact.)

     

  • WonderlandWonderland Posts: 7,133
    Leana said:
    Wonderland said:
    Jack Tomalin said:
    Wonderland said:
    Wonderland said:

    @Jack Do you know why the PC+ coupon isn’t working although I have no freebies in the cart and have products in the cart it should work on but it’s only deducting less than $1.00 off two items? 

    @Cris do you have the answer to this? I tried both coupons and both should work. One takes off about $1.00, the other takes off $4.00 but neither takes off the full $6.00 and there are no freebies in the cart.

    We need to see the carts to be able to look into it

    They should both work on Fumiko and Boho hair and the DO one should also work on the bundles.

    I imagine some of those $1.99 items are part of the "buy 2 debut/still new items and get 5 items at $1.99" offer rather than PC+ for a day?

    If so, that's likely the problem, coupons don't work well with "fixed price rules" like that (ie "get that for x$ when buying something else"), not just with "free with purchase" offers..

    No they didn't work on the bundles or on older Daz Originals that were not $1.99. Maybe having the $1.99 items in the cart disables the coupons for some reason.Which means it's going to be hard to use them this month!

  • XelloszXellosz Posts: 855
    edited October 2020

     

    L'Adair said:
    Xellosz said:

    Grab a deal shouldn't change? wasn't that a flash?

    The original banner yesterday was missing the new release purchase requirement for non-members. That was corrected "late" in the day. It looks like Daz put the offer back up so those who missed out yesterday due to the snafu would have the opportunity to take advantage of the coupon. I think that was the right thing to do. (Wish that solution would be used more often, in fact.)

     

    I used it yesterday. So it failed today, but it's a nice thing to do. (Just put a note on it as "continued" or something)

    Post edited by Xellosz on
  • LeanaLeana Posts: 12,738
    edited October 2020
    Wonderland said:
    Leana said:
    Wonderland said:
    Jack Tomalin said:
    Wonderland said:
    Wonderland said:

    @Jack Do you know why the PC+ coupon isn’t working although I have no freebies in the cart and have products in the cart it should work on but it’s only deducting less than $1.00 off two items? 

    @Cris do you have the answer to this? I tried both coupons and both should work. One takes off about $1.00, the other takes off $4.00 but neither takes off the full $6.00 and there are no freebies in the cart.

    We need to see the carts to be able to look into it

    They should both work on Fumiko and Boho hair and the DO one should also work on the bundles.

    I imagine some of those $1.99 items are part of the "buy 2 debut/still new items and get 5 items at $1.99" offer rather than PC+ for a day?

    If so, that's likely the problem, coupons don't work well with "fixed price rules" like that (ie "get that for x$ when buying something else"), not just with "free with purchase" offers..

    No they didn't work on the bundles or on older Daz Originals that were not $1.99. Maybe having the $1.99 items in the cart disables the coupons for some reason.Which means it's going to be hard to use them this month!

    It doesn't disable it, from what I understood the problem is that the rule which makes them $1.99 applies after the coupon (and no, it's not possible to change that). Those items qualify for the coupon as they're older DOs, so a part of the 6$ off is distributed to them, and then afterwards the rule executes and sets them to $1.99. So basically you've lost the part of the coupon which was distributed to those items.

    Post edited by Leana on
  • XelloszXellosz Posts: 855

    Isn't today PC+ newsletter day? With PC+ items and 60% off offers if you buy today's PC+ item...? 

  • LeanaLeana Posts: 12,738
    Xellosz said:

    Isn't today PC+ newsletter day? With PC+ items and 60% off offers if you buy today's PC+ item...? 

    It's PC Anniversary sale. PC items are released all along the week, not as a bunch on Wednesday.

  • XelloszXellosz Posts: 855
    Leana said:
    Xellosz said:

    Isn't today PC+ newsletter day? With PC+ items and 60% off offers if you buy today's PC+ item...? 

    It's PC Anniversary sale. PC items are released all along the week, not as a bunch on Wednesday.

    Ce la vie. No that kind of sale for 23-30days then. :( But pc+ still beats Pa sale :)
  • AZDigitalArtistAZDigitalArtist Posts: 806
    Wonderland said:
    Leana said:
    Wonderland said:
    Jack Tomalin said:
    Wonderland said:
    Wonderland said:

    @Jack Do you know why the PC+ coupon isn’t working although I have no freebies in the cart and have products in the cart it should work on but it’s only deducting less than $1.00 off two items? 

    @Cris do you have the answer to this? I tried both coupons and both should work. One takes off about $1.00, the other takes off $4.00 but neither takes off the full $6.00 and there are no freebies in the cart.

    We need to see the carts to be able to look into it

    They should both work on Fumiko and Boho hair and the DO one should also work on the bundles.

    I imagine some of those $1.99 items are part of the "buy 2 debut/still new items and get 5 items at $1.99" offer rather than PC+ for a day?

    If so, that's likely the problem, coupons don't work well with "fixed price rules" like that (ie "get that for x$ when buying something else"), not just with "free with purchase" offers..

    No they didn't work on the bundles or on older Daz Originals that were not $1.99. Maybe having the $1.99 items in the cart disables the coupons for some reason.Which means it's going to be hard to use them this month!

    I split my cart because I was still deciding if I was going to get one bundle or two, and bought the two textures and all the other things that were on sale for buying two debut items.  Maybe try that?

  • Charlie JudgeCharlie Judge Posts: 13,242
    Xellosz said:
    Leana said:
    Xellosz said:

    Isn't today PC+ newsletter day? With PC+ items and 60% off offers if you buy today's PC+ item...? 

    It's PC Anniversary sale. PC items are released all along the week, not as a bunch on Wednesday.

     

    Ce la vie. No that kind of sale for 23-30days then. :( But pc+ still beats Pa sale :)

    Actually you get more PC+ items per week during the PC+ sale where they are released daily than you do when they are released as a bunch on Wednesday.

  • jakibluejakiblue Posts: 7,281

    Why is the grab-a-deal banner back up and not working?

  • butterflyfishbutterflyfish Posts: 1,482

    They never took it down. Did you use it yesterday? Pretty sure you can only use it once.

  • jakibluejakiblue Posts: 7,281

    used it yesterday, yes. I'm sure it was taken down when new releases went up for the day. Got notification from the add on browser that a new promo went up - and it was this one.  

    butterflyfish said:

    They never took it down. Did you use it yesterday? Pretty sure you can only use it once.

     

  • butterflyfishbutterflyfish Posts: 1,482

    I don't know, then. It was up every time I looked at the banners today.

  • jakibluejakiblue Posts: 7,281

    I haven't been awake long and still on my first coffee - apologies as I did not mean to sound terse at you laugh Just a bit cranky an older coupon sale came back that can't be used.  

    butterflyfish said:

    I don't know, then. It was up every time I looked at the banners today.

     

  • butterflyfishbutterflyfish Posts: 1,482

    No worries. I didn't think you sounded terse at all. smiley

  • miladyderyni_173d399f47miladyderyni_173d399f47 Posts: 2,400
    Ati said:

    https://www.daz3d.com/vampiresque-poses-for-genesis-8-female should be 85% off in the cart, but it's not. (Being the daily spotlight item.)

    A suggestion not exactly a sales issue:

    How about putting the NAME of the Spotlight Item on the PC+ sale page, the way the Weekly Freebie item is displayed, so potential buyers know right away which item is the spotlight. Taking today's as an example: There's no lack of pale female character models and gothic women's clothing, even in just the last few months, so the promo isn't much of a clue even if you magnify your screen enough to see the itty-bitty pointy canines.

  • AelinAelin Posts: 118

    Hi everyone!

    Didn't had the occasion to say thank you the other day to whom answered to me :)

    I'm looking the BYOB 2, and all I see for now are the items which were in th BYOB 1 list... Is it too earlier in the Daz's day?

  • 3Diva3Diva Posts: 11,970
    Aelin said:

    Hi everyone!

    Didn't had the occasion to say thank you the other day to whom answered to me :)

    I'm looking the BYOB 2, and all I see for now are the items which were in th BYOB 1 list... Is it too earlier in the Daz's day?

    Yeah, I got excited when I saw "BYOB 2" but it looks like it hasn't changed. Unless I already own everything that might have been added? I don't know if that's the case or if they haven't switched it, but meant to.

  • jakibluejakiblue Posts: 7,281

    Waiting for Jack to confirm yay or nay on it. It's definitely the exact same as yesterday.  

    3Diva said:
    Aelin said:

    Hi everyone!

    Didn't had the occasion to say thank you the other day to whom answered to me :)

    I'm looking the BYOB 2, and all I see for now are the items which were in th BYOB 1 list... Is it too earlier in the Daz's day?

    Yeah, I got excited when I saw "BYOB 2" but it looks like it hasn't changed. Unless I already own everything that might have been added? I don't know if that's the case or if they haven't switched it, but meant to.

     

  • Rod Wise DriggoRod Wise Driggo Posts: 2,309

    Maybe parts of the page are still not updated. We do also still have the Wednesday Freebie of the Day there.

This discussion has been closed.