Report sales errors here: "There's Always Another Sale™"

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Comments

  • IvyIvy Posts: 7,165
    barbult said:

    We have another sale with illegible terms and conditions. Not only is the text microscopic, but this time it is hidden behind the new "buttons" that cycle between sale ads. Please ask Daz 3D to keep the text a readable size and out of the obscured area. I can guess what it says, based on the thousands of sales that have come before it, but terms and conditions of a sale should be legible.

    What is worst the 3 item(s) that I could have used the coupon on  I bought yesturday.

    Here is the image in the root URL https://www.daz3d.com/media/slideshow/2020/05/0521-coupon-flash.jpg

  • barbultbarbult Posts: 26,271
    Ivy said:
    barbult said:

    We have another sale with illegible terms and conditions. Not only is the text microscopic, but this time it is hidden behind the new "buttons" that cycle between sale ads. Please ask Daz 3D to keep the text a readable size and out of the obscured area. I can guess what it says, based on the thousands of sales that have come before it, but terms and conditions of a sale should be legible.

     

    What is worst the 3 item(s) that I could have used the coupon on  I bought yesturday.

    Here is the image in the root URL https://www.daz3d.com/media/slideshow/2020/05/0521-coupon-flash.jpg

    @Ivy Buy them again with the coupon and ask for a refund on the previous purchases. The coupon does not say that it is not valid on previous purchases. They sometimes say that and this one does not, so I think it is fair ask for the refund.

    Or build a cart with the items in it and the coupon applied. Screenshot it and send them the screenshot along with the orders number(s) and prices you paid yesterday and ask for the difference in store credit. This way you don't have to spend more money and I think it might even be easier for them (not sure).

    I've done both of these ways in the past with no problem and no hassle.

  • IvyIvy Posts: 7,165

    I sent a ticket in with a copy of my purchase i did yesturday and a screen shot of the coupon to CS so I'll have to wait and see what they say .

     

  • NathNath Posts: 2,951

    Okay, nice outfit, and I suppose showing the pokethrough in the promos is honest, but...

     

     

    wip_ruby_siege_outfit_01.jpg
    577 x 750 - 146K
  • zombietaggerungzombietaggerung Posts: 3,853
    Nath said:

    Okay, nice outfit, and I suppose showing the pokethrough in the promos is honest, but...

     

     

    I was just about to call attention to this. Is that supposed to be there?

  • scorpioscorpio Posts: 8,533
    Nath said:

    Okay, nice outfit, and I suppose showing the pokethrough in the promos is honest, but...

     

     

    I was just about to call attention to this. Is that supposed to be there?

    There seem to be rather a few promos recently that could have done with a bit more attention.

  • Cris PalominoCris Palomino Posts: 12,538
    Nath said:

    Okay, nice outfit, and I suppose showing the pokethrough in the promos is honest, but...

     

     

    I was just about to call attention to this. Is that supposed to be there?

    It looks like the first one was unintentional and the second one is the corrected version. On the underside, it looked like it was poke-through, but there seems to be a slit there in the model.

  • NathNath Posts: 2,951
    Nath said:

    Okay, nice outfit, and I suppose showing the pokethrough in the promos is honest, but...

     

     

    I was just about to call attention to this. Is that supposed to be there?

    It looks like the first one was unintentional and the second one is the corrected version. On the underside, it looked like it was poke-through, but there seems to be a slit there in the model.

    Looks like it, but it was the top of the shoulders that caught my attention - and yeah, given that the image has 'wip' in its name, it may well not have been meant to have been included in the final set of promos (which should perhaps have caught someone's attention before it going live)

  • Rod Wise DriggoRod Wise Driggo Posts: 2,321

    Well so two bundles today. As one is following the pirate topic a little incentive to those who bought the Valentino and especially Sahira bundle would have been nice. Also the button for related items says over 190 items. I get only 31 items or 20 items if I substract the stuff I already own.

    Finally the sale page for the BYO Bundle from 5/18 is still online whereas the bundle offer does no longer work. Still confused that this promotion stopped after just 2-3 days.

  • 31415926543141592654 Posts: 975

    Agreed ... the hit the seas select items only shows 31 items when it claims over 190 ... I am tempted to make a purchase, but are there more items that need added before I pull the trigger?

  • Cris PalominoCris Palomino Posts: 12,538

    Well so two bundles today. As one is following the pirate topic a little incentive to those who bought the Valentino and especially Sahira bundle would have been nice. Also the button for related items says over 190 items. I get only 31 items or 20 items if I substract the stuff I already own.

    Finally the sale page for the BYO Bundle from 5/18 is still online whereas the bundle offer does no longer work. Still confused that this promotion stopped after just 2-3 days.

    We've reported the button for the "Featured Items For You" page which has 31 items. Earlier, this was linking to an incorrect page with more items, so the button text needs fixing. I just went through the remaining sales on the front page carousel and the BYO is no longer listed. If you're referencing the sale page that went with it, those pages can be accessed but sales prices will not work if the offer is no longer available.

  • Rod Wise DriggoRod Wise Driggo Posts: 2,321

    Well so two bundles today. As one is following the pirate topic a little incentive to those who bought the Valentino and especially Sahira bundle would have been nice. Also the button for related items says over 190 items. I get only 31 items or 20 items if I substract the stuff I already own.

    Finally the sale page for the BYO Bundle from 5/18 is still online whereas the bundle offer does no longer work. Still confused that this promotion stopped after just 2-3 days.

    We've reported the button for the "Featured Items For You" page which has 31 items. Earlier, this was linking to an incorrect page with more items, so the button text needs fixing. I just went through the remaining sales on the front page carousel and the BYO is no longer listed. If you're referencing the sale page that went with it, those pages can be accessed but sales prices will not work if the offer is no longer available.

    Strang thing is why this offer was only available for 2-3 days cause it was no flash sale. 

  • WolfwoodWolfwood Posts: 873

    Well so two bundles today. As one is following the pirate topic a little incentive to those who bought the Valentino and especially Sahira bundle would have been nice. Also the button for related items says over 190 items. I get only 31 items or 20 items if I substract the stuff I already own.

    Finally the sale page for the BYO Bundle from 5/18 is still online whereas the bundle offer does no longer work. Still confused that this promotion stopped after just 2-3 days.

    I find related items to be a poor selection of very few and mostly really old stuff with little to no discount to start with; so even at extra 80% they are expensive. I wish old stuff gets list price lowered over time, keeping them high distorts everything. Also, there are a lot more pirate related stuff in store they could have addded here.

    And i'm still disapointed they removed the BYO Bundle promo after only 2 days. Non of the items were "i need to get that", but with the heavy discount of the promo it was more interesting.

  • Charlie JudgeCharlie Judge Posts: 13,281
    edited May 2020
    Wolfwood said:

    Well so two bundles today. As one is following the pirate topic a little incentive to those who bought the Valentino and especially Sahira bundle would have been nice. Also the button for related items says over 190 items. I get only 31 items or 20 items if I substract the stuff I already own.

    Finally the sale page for the BYO Bundle from 5/18 is still online whereas the bundle offer does no longer work. Still confused that this promotion stopped after just 2-3 days.

    I find related items to be a poor selection of very few and mostly really old stuff with little to no discount to start with; so even at extra 80% they are expensive. I wish old stuff gets list price lowered over time, keeping them high distorts everything. Also, there are a lot more pirate related stuff in store they could have addded here.

    +100  Agreed. It is very disappointing to see the button statement "over 190 items"  and then open the catagory to find that there are actually only 31 items and that I own half of  them and don't care anything about the rest. Net Result is even though I really like the Skull Island bundle I'm not buying anything today.

    Post edited by Charlie Judge on
  • So looking at the previous sales using the store sales plug-in thing, we should be having a really big sale this weekend? Is that still going on? Starting tonight I hope? I have newbie money burning a whole in my pocket.

  • SevrinSevrin Posts: 6,313

    So looking at the previous sales using the store sales plug-in thing, we should be having a really big sale this weekend? Is that still going on? Starting tonight I hope? I have newbie money burning a whole in my pocket.

    Daz usually has big sales when everyone else has big sales, so yeah, there should be a sale.

  • Cris PalominoCris Palomino Posts: 12,538
    Ati said:

    Will report, thank you.

     

  • SevrinSevrin Posts: 6,313

    So a GC deal would be nice... 

  • Nath said:

    Well, another DAZ base character today... Hopefully the purple banner for owning other pro bundles doesn't expire before the gift card codes are sorted.

    + 1

    It seems like  DAZ is really pushing G8 Pro bundles lately -- One every week instead of one every other week. I'm not sure I can afford to keep up with that pace and I definitely will need my discounted gift card

     

    I do approve of the increased diversity BUT:

    A lot of the G8 bases in my opinion would not have been bases in previous generations. They would have been "just" characters and IF there was an associated bundle it would have been character/1 outfit/1 hair, as we still get sometimes. Early in G8 Daz decided it would bring in more profit to release more Pro Bundles. But the number of post-release comments about bundle item quality, of outfits especially, seems to have gone up more & more. When bundles released every few months I don't recall reading about any; with the "every week or 2" Pro Bundles it seems there's nearly always some problem with an included item. I am sure it's the limited time to get QA done.

    Which only confirms that buying only the bases I really, really want & no new bundles is the right buying strategy for me.

  • davesodaveso Posts: 7,838
    Nath said:

    Well, another DAZ base character today... Hopefully the purple banner for owning other pro bundles doesn't expire before the gift card codes are sorted.

    + 1

    It seems like  DAZ is really pushing G8 Pro bundles lately -- One every week instead of one every other week. I'm not sure I can afford to keep up with that pace and I definitely will need my discounted gift card

     

    I do approve of the increased diversity BUT:

    A lot of the G8 bases in my opinion would not have been bases in previous generations. They would have been "just" characters and IF there was an associated bundle it would have been character/1 outfit/1 hair, as we still get sometimes. Early in G8 Daz decided it would bring in more profit to release more Pro Bundles. But the number of post-release comments about bundle item quality, of outfits especially, seems to have gone up more & more. When bundles released every few months I don't recall reading about any; with the "every week or 2" Pro Bundles it seems there's nearly always some problem with an included item. I am sure it's the limited time to get QA done.

    Which only confirms that buying only the bases I really, really want & no new bundles is the right buying strategy for me.

    it gets to the point the incentives to buy a pro bundle become less and less when its the same stuff to choose from over and over. It is overall less expensive to not buy the bundle too. I have so many characters already, i couldn;t use them all even if i tried real hard. 

  • GordigGordig Posts: 10,612
    Wolfwood said:

    Well so two bundles today. As one is following the pirate topic a little incentive to those who bought the Valentino and especially Sahira bundle would have been nice. Also the button for related items says over 190 items. I get only 31 items or 20 items if I substract the stuff I already own.

    Finally the sale page for the BYO Bundle from 5/18 is still online whereas the bundle offer does no longer work. Still confused that this promotion stopped after just 2-3 days.

    I find related items to be a poor selection of very few and mostly really old stuff with little to no discount to start with; so even at extra 80% they are expensive. I wish old stuff gets list price lowered over time, keeping them high distorts everything. Also, there are a lot more pirate related stuff in store they could have addded here.

    It is very disappointing to see the button statement "over 190 items"  and then open the catagory to find that there are actually only 31 items

    Came to post about this. 31 > 190 is a whole new level of Daz math. 

  • NovicaNovica Posts: 23,925

    Which only confirms that buying only the bases I really, really want & no new bundles is the right buying strategy for me.

    Owning a certain number of pro bundles can really pay off with the purple banners.  It's not just the bundle when it's offered, it's the gift that keeps on giving. But yes, when we get double the number of DO's, with the same old same old offered, that is now stopping me from getting Pro Bundles.  I always calculate the savings from the other things in the featured stores, and usually items in the Pro Bundle which I won't use are more than compensated for. You have to do the math each time, but I heartily agree on repetitive DOs. I haven't bought several of the latest Pro Bundles lately, scooped up the men though.

  • Sevrin said:

    So a GC deal would be nice... 

    They actually kind of had a secret one 2 days ago, the "30 percent off coupon flash sale for any 3 items", it worked when I put in 3 gift cards at once, it didn't have to be 3 different items. I've learned to very carefully look for hidden easter eggs in Daz sales. They seem to do it a lot, either intentionally or unintentionally. 30% off with no buy-in was nice! 

  • FauvistFauvist Posts: 2,224

    Why is this not discounted 50%?  It is not marked as a new release.  The only thing in the whole store I really wanted badly.  https://www.daz3d.com/character-converter-from-genesis-2-male-to-genesis-8-male-

  • LeanaLeana Posts: 12,799
    Fauvist said:

    Why is this not discounted 50%?  It is not marked as a new release.  The only thing in the whole store I really wanted badly.  https://www.daz3d.com/character-converter-from-genesis-2-male-to-genesis-8-male-

    That was released on March 23rd according to the readme, which means it lost its "new" status today. It was most probably still considered as "new" when the sale was setup.

  • FauvistFauvist Posts: 2,224
    edited May 2020
    Leana said:
    Fauvist said:

    Why is this not discounted 50%?  It is not marked as a new release.  The only thing in the whole store I really wanted badly.  https://www.daz3d.com/character-converter-from-genesis-2-male-to-genesis-8-male-

    That was released on March 23rd according to the readme, which means it lost its "new" status today. It was most probably still considered as "new" when the sale was setup.

    So, by all rights, it should be 50% discounted by tomorrow.  Can someone from DAZ please apply the discount.  

    Post edited by Fauvist on
  • Cris PalominoCris Palomino Posts: 12,538
    Fauvist said:
    Leana said:
    Fauvist said:

    Why is this not discounted 50%?  It is not marked as a new release.  The only thing in the whole store I really wanted badly.  https://www.daz3d.com/character-converter-from-genesis-2-male-to-genesis-8-male-

    That was released on March 23rd according to the readme, which means it lost its "new" status today. It was most probably still considered as "new" when the sale was setup.

    So, by all rights, it should be 50% discounted by tomorrow.  Can someone from DAZ please apply the discount.  

    Can you bring me up to speed? What sale is this for the 50%? URL?

  • AZDigitalArtistAZDigitalArtist Posts: 806
    edited May 2020
    Fauvist said:
    Leana said:
    Fauvist said:

    Why is this not discounted 50%?  It is not marked as a new release.  The only thing in the whole store I really wanted badly.  https://www.daz3d.com/character-converter-from-genesis-2-male-to-genesis-8-male-

    That was released on March 23rd according to the readme, which means it lost its "new" status today. It was most probably still considered as "new" when the sale was setup.

    So, by all rights, it should be 50% discounted by tomorrow.  Can someone from DAZ please apply the discount.  

    Can you bring me up to speed? What sale is this for the 50%? URL?

    The only one I know about is the one on facebook for 50% off starter bundles, which with the current sale brings the Gen2/6 starter bundles down to less than eight bucks  START-IT-UP

     

     

    Post edited by AZDigitalArtist on
  • vwranglervwrangler Posts: 4,973
    edited May 2020
    Fauvist said:
    Leana said:
    Fauvist said:

    Why is this not discounted 50%?  It is not marked as a new release.  The only thing in the whole store I really wanted badly.  https://www.daz3d.com/character-converter-from-genesis-2-male-to-genesis-8-male-

    That was released on March 23rd according to the readme, which means it lost its "new" status today. It was most probably still considered as "new" when the sale was setup.

    So, by all rights, it should be 50% discounted by tomorrow.  Can someone from DAZ please apply the discount.  

    Can you bring me up to speed? What sale is this for the 50%? URL?

    Riversoft Art's store is one of the ones included in the Memorial Day sale (https://www.daz3d.com/massive-memorial-weekend-sale, waaaaaaaaaaaay down at the bottom of the page). That item originally went on sale March 23, so would have ticked over to be eligible for inclusion on Saturday. I expect there are a number of items that went on sale on March 23 for different vendors that would now be eligible, but that would be tricky to keep track of.

    Post edited by vwrangler on
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