Report sales errors here. "There's Always Another Sale™"

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  • Cris PalominoCris Palomino Posts: 12,450
    edited December 2019

    otherunicorn, what is the product you used to demonstrate your point and what is the initial discount you show on it? Since you have a different start price when you are a plat member. I am also a PA, so I need to see if there is a further difference before I try my calculations. You're not being asked to be a tester, we're asking you to help us help you.

    Edit: I was posting at about the same time you were and see you listed a product, let me see if I can figure it out.

    Post edited by Cris Palomino on
  • otherunicorn, what is the product you used to demonstrate your point and what is the initial discount you show on it? Since you have a different start price when you are a plat member. I am also a PA, so I need to see if there is a further difference before I try my calculations. You're not being asked to be a tester, we're asking you to help us help you.

    Edit: I was posting at about the same time you were and see you listed a product, let me see if I can figure it out.

    Apparently I am falling victim to "DAZ math" for the 50%/60% off thing. The item was iREAL Animated Ocean Water System. The price it is giving me is 30% less - presumably from the loyalty discount.

    For 1) I had three pro bundles - Mr and Mrs Woo and Sanjay, and I still can't work out the math for those!

  • Cris PalominoCris Palomino Posts: 12,450
    edited December 2019

    Ok, so Mr. Woo is 50% off when not logged in plus 30% as a plat member and that gives you 47.23.

    Gonna need a math person to correct me if I'm wrong, but I believe to jump to the higher discount (since you're already starting higher due to the plat discount) you're getting another 10% off plus loyalty, gives us 29.75. That's how the math came out. Just need math verification.

    Post edited by Cris Palomino on
  • Cris PalominoCris Palomino Posts: 12,450
    edited December 2019

    otherunicorn, what is the product you used to demonstrate your point and what is the initial discount you show on it? Since you have a different start price when you are a plat member. I am also a PA, so I need to see if there is a further difference before I try my calculations. You're not being asked to be a tester, we're asking you to help us help you.

    Edit: I was posting at about the same time you were and see you listed a product, let me see if I can figure it out.

    Apparently I am falling victim to "DAZ math" for the 50%/60% off thing. The item was iREAL Animated Ocean Water System. The price it is giving me is 30% less - presumably from the loyalty discount.

    For 1) I had three pro bundles - Mr and Mrs Woo and Sanjay, and I still can't work out the math for those!

    It's not Daz math, it's math math. It's how discounts work. Look at the calculation in my previous post on the Kanade pro bundle. That calculator can be found here. https://www.omnicalculator.com/finance/triple-discount

    Post edited by Cris Palomino on
  • Ok, so Mr. Woo is 50% off when not logged in plus 30% as a plat member and that gives you 47.23.

    Gonna need a math person to correct me if I'm wrong, but I believe to jump to the higher discount (since you're already starting higher due to the plat discount) you're getting another 10% off plus loyalty, gives us 29.75. That's how the math came out. Just need math verification.

    Oh, so I'm reading things at face value, and forgetting about other discounts that aren't mentioned on this page, e.g. plat club? Okay, confusing, but not wrong. Thanks.

  • 1) Top 2019 Sellers - 50% OFF* Buy 2 to get 60% OFF*, buy 3 or more to get 70% OFF*

    I think math for pro bundle goes like this:

    $134.95 - 30% PC mebership = $94.47

    $94.47 - 30% loyality = $66.13

    $66.13 - 10% extra for mebers on DAZ = $59.52

    $59.52 - 70% on 3 items = $17.86

  • Ok, so Mr. Woo is 50% off when not logged in plus 30% as a plat member and that gives you 47.23.

    Gonna need a math person to correct me if I'm wrong, but I believe to jump to the higher discount (since you're already starting higher due to the plat discount) you're getting another 10% off plus loyalty, gives us 29.75. That's how the math came out. Just need math verification.

    Oh, so I'm reading things at face value, and forgetting about other discounts that aren't mentioned on this page, e.g. plat club? Okay, confusing, but not wrong. Thanks.

    Hey, listen, I get it. It's not easy to figure all the different discounts. I have done more math in this last year than I have ever done in my life, lol. That calculator has helped me a lot more, but you still need to know what to input, so, hah, they still get you going. I will, however, try to verify my math and if I find I'm incorrect, will attempt to report to Daz and back to the thread.

  • NorthOf45NorthOf45 Posts: 5,690
    NorthOf45 said:

    1) Top 2019 Sellers - 50% OFF* Buy 2 to get 60% OFF*, buy 3 or more to get 70% OFF*
    70% off $47.23 = $14.17, NOT $17.85
    2) Select New Year Countdown Items. Get up to 5 'New Year Countdown’ Items $2.99 each
    So called $2.99 items are $9.95
    3)Get unlimited 'New Year Countdown’ Items for $2.99* when you buy any New Release over $1 - AND also get an EXTRA 20% OFF* them (20% OFF replaces your Loyalty Discount if its bigger)
    Price does drop to $2.99 but Extra 20% does not apply.
    4) 50% OFF Historical Top Sellers  60% OFF* with any New Release
    With new release $14.98 @ 60% off should be $5.99, but is in cart at $8.38
    Without new release $14.98 @ 50% off should be $7.49, but is in cart at $10.49
    5)At this point I stopped checking. I expect everything else is just as screwed up.

    First it was annoying, then negligent. Now it is [redacted to prevent deletion of message.].

    Points 2 and 3 are nothing new.

    Points 1 and 4: discounts do not work that way, never have, and those sections have always worked properly.

    For 1) they are already discounted 50% (with a couple of exceptions), Buy 2, the discount goes up to 60%, not an additional 60%. Buy 3, the discount goes up to 70%, not an additional 70%.

    For 4) same idea. They are already at 50% off, a new release pushes it up to 60% off, not an additional 60% off. Loyalty discounts and PC+ 10% on DO's are extra, and they are compounded.

    Really? so how come they are listed at -66%, -50% etc thoughout that category? The discount should apply to the advertised price. On this case it appears that a loyalty discount is the cause of my issue (case 4).

    As for case 1, Take this for example:

    "Top 2019 Sellers - 50% OFF*"

    Mr Woo -66% $47.23 ($134.95) goes into the cart at $29.75

    Where does $29.75 come from? It isn't 50% off. It isn't 30% loyalty off.


    Frankly, this whole sales system should be banned, Read the others comments above. People are sick to death of getting stuffed around every day. People are sick of having to take a special "DAZ maths course". What is wrong with "special 50% off" where 50% of 100 = 50, not some magical number that isn't even revealed in the final invoice?

    A 50% off regular product is 65% if it's a DAZ Original (0.5 * 0.7) = 0.35. There is an additional 10% for DO's for PC+ members. So, for Mr Woo, alone, goes into the cart at 134.95 * 0.35 * 0.7 (-30% Loyalty) * 0.9 (-10% DO for PC+) = 29.76. Add two more and he goes to 29.76 * 0.3 / 0.5 = 17.86. Wow, that's a good deal.

  • otherunicornotherunicorn Posts: 374
    edited December 2019

    It's not Daz math, it's math math. It's how discounts work. Look at the calculation in my previous post on the Kanade pro bundle. That calculator can be found here. https://www.omnicalculator.com/finance/triple-discount

    I'm not arguing the way it is calculated - just that some of the elements are not visible, thus adding to the general confusion.

     

    Crawling back into my corner now.

    Post edited by otherunicorn on
  • I'm not arguing the way it is calculated - just that some of the elements are not visible, thus adding to the general confusion.

    That is true. Try to use browser add-on "DAZ Deals". It displays final discount percentage for items in chart (among other neat things).

    For me everything over 80% is excellent deal and I really don't care about DAZ math behind it.

  • cherpenbeckcherpenbeck Posts: 1,416

    Today 2,99 items show up at 2,99 with a new item, but don't take the loyality discount. Considering how the last days went, this is much better, but still not really good. Clicking on ma wishlist link takes me to the storefront,  I need to click it a second time to reach my wishlist. Something is definitely broken in this store!

    Please, DAZ, do something, I'm seriously considering to stop buying!

  • SempieSempie Posts: 659
    edited December 2019

    I think the toaster in the $2.99 section is the biggest hoot of all.

    Regular price: $5,-

    Sale price: $9.95, at minus minus 98%

     

    DAZ Math is a wonderful thing....

     

    DAZ Math.jpg
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    Post edited by Sempie on
  • Sempie said:

    I think the toaster in the $2.99 section is the biggest hoot of all.

    Regular price: $5,-

    Sale price: $9.95, at minus minus 98%

     

    DAZ Math is a wonderful thing....

     

    Reported.

  • Sempie said:

    I think the toaster in the $2.99 section is the biggest hoot of all.

    Regular price: $5,-

    Sale price: $9.95, at minus minus 98%

     

    DAZ Math is a wonderful thing....

     

    Quote from further up the thread...

    It's not Daz math, it's math math. It's how discounts work.

    Sorry, I couldn't help it! laugh

  • Sempie said:

    I think the toaster in the $2.99 section is the biggest hoot of all.

    Regular price: $5,-

    Sale price: $9.95, at minus minus 98%

     

    DAZ Math is a wonderful thing....

     

    Quote from further up the thread...

    It's not Daz math, it's math math. It's how discounts work.

    Sorry, I couldn't help it! laugh

    In THIS case, it's definitely Daz math. :)

  • SempieSempie Posts: 659
    edited December 2019

    Makes me sort of wonder about the Magenta store software..

     

    When fed with conflicting data (Make a $9.95 sale item out of a $5.00 article), Magenta does not say 'Sorry, no can do.'

    It says 'Happy to oblige!', bends some rules and re-invents mathematics....

    Post edited by Sempie on
  • AtiAti Posts: 9,182
    Sempie said:

    Makes me sort of wonder about the Magenta store software..

     

    When fed with conflicting data (Make a $9.95 sale item out of a $5.00 article), Magenta does not say 'Sorry, no can do.'

    It says 'Happy to oblige!', bends some rules and re-invents mathematics....

    No, it doesn't. It's following clear rules, set by its human masters. There are no conflicting rules. One always takes priority over the other, as set by the humans. :) Even if those priorities were not set on purpose.

  • SempieSempie Posts: 659
    edited December 2019

    - -98%, leading up to double the price, is not proper mathematics in this universe....

    (199% would have been correct)

    Post edited by Sempie on
  • darko66darko66 Posts: 38
    edited December 2019
    Sempie said:

    - -98%, leading up to double the price, is not proper mathematics in this universe....

    (199% would have been correct)

    In math - - is equal to +

    So it's same thing if you wrote - -98% or +98% or 98%

    Post edited by darko66 on
  • SempieSempie Posts: 659

     

    darko66 said:
    Sempie said:

    - -98%, leading up to double the price, is not proper mathematics in this universe....

    (199% would have been correct)

    In math - - is equal to +

    So it's same thing if you wrote - -98% or +98% or 98%

    Even in that case, it should have been --99%

  • darko66darko66 Posts: 38
    edited December 2019
    Sempie said:

    Even in that case, it should have been --99%

    EDIT: Oh, I just now understood your comment. Yes, it shoud be  - - 99% not - - 98%

    Post edited by darko66 on
  • SempieSempie Posts: 659
    edited December 2019
    darko66 said:
    Sempie said:

    Even in that case, it should have been --99%

    EDIT: Oh, I just now understood your comment. Yes, it shoud be  - - 99% not - - 98%

    Wouldn't - -98% of $5,00 be like this?

    -98% off $5.00 = 2% of $5.00 = $0.10.

    - - $0.10  =  + $0.10

    $0.10 + $5.00  =  $5.10.

     

    Or, if you do it like this: - - = +

    +98% of $5.00 = $4.90.  

     

    I still don't see a $9.95 there....

    Post edited by Sempie on
  • RSand55RSand55 Posts: 168

    Yeah, the toaster was the best part of this sale.

    $2.99 still not working for me either.

  • darko66darko66 Posts: 38
    edited December 2019
    Sempie said:
    I still don't see a $9.95 there....

     

    Remember, - - makes + , so we adding now +99% to something ($5)

    5 + 99% = $9.95

    EDIT: This is actually very interesting from programming point of view. If there isn't some condition which forbid (from some reason 99%) I don't se justification for 98% math result on toster page.

    Considering erratic behavior of whole sale I would first suspect database indexes corruption.

    Post edited by darko66 on
  • SBibbSBibb Posts: 600

    Head's up, ROG Medieval Fantasy Bedroom (https://www.daz3d.com/rog-medieval-fantasy-bedroom) isn't discounted despite being listed in the  40% OFF Recent Top Sellers; 50% OFF* with any New Release sale. (Discount doesn't show in cart, either).

  • The 30 day return policy is still the best. BUT has anybody noticed how it seems to keep being eroded by the increaseing use of the little disclaimer: "Cannot be used to purchase a item already owned at a lower price.". There is at least one item in the Top 19 Sale that I purchased just a day ago and now is significantly less expensive in that sale. But I guess I can't repurchase it at the lower cost and get a refund for the original purchase because of that disclaimer. Grrrr!!!!

  • SempieSempie Posts: 659
    edited December 2019
    darko66 said:

     

    Remember, - - makes + , so we adding now +99% to something ($5)

    5 + 99% = $9.95

    EDIT: This is actually very interesting from programming point of view. If there isn't some condition which forbid (from some reason 99%) I don't se justification for 98% math result on toster page.

    Considering erratic behavior of whole sale I would first suspect database indexes corruption.

    No. Mathematically, we don't add it.

     

    We apply it.

    minus plus minus makes plus.

    So it turns - 98% into + 98%.   Which, applied to $5.00 equals $ 4.90. (98% of $5.00 0 $4.90  - and BOTH minuses haven been used to come to that.

    If you would not have used the second minus here, you would have cvome up with -98% of $5.00 = & 0.10, with the plus left to add it up to $5.00.

    Equals $5,10.

     

     

    You're adding an extra plus that is not there.

    You can't use two minusses to turn the negative percentage into a positive percentage, and then into a SECOND plus to add it up to $5.00

    At the moment you have your $4,90, all minusses have been used and there are no more plusses left.

     

    -- 199% would make +199%. Only that would be correct.

    Post edited by Sempie on
  • ChoholeChohole Posts: 33,604
    edited December 2019
    SBibb said:

    Head's up, ROG Medieval Fantasy Bedroom (https://www.daz3d.com/rog-medieval-fantasy-bedroom) isn't discounted despite being listed in the  40% OFF Recent Top Sellers; 50% OFF* with any New Release sale. (Discount doesn't show in cart, either).

     

    That was reported and the item was removed as it wasn't in the cat for the sale today although it had been left on the promo page.

    Post edited by Chohole on
  • The 30 day return policy is still the best. BUT has anybody noticed how it seems to keep being eroded by the increaseing use of the little disclaimer: "Cannot be used to purchase a item already owned at a lower price.". There is at least one item in the Top 19 Sale that I purchased just a day ago and now is significantly less expensive in that sale. But I guess I can't repurchase it at the lower cost and get a refund for the original purchase because of that disclaimer. Grrrr!!!!

    I have noticed that, but I haven't yet encountered a problem ordering the product again and asking for a refund for the earlier purchase.

  • AZDigitalArtistAZDigitalArtist Posts: 806
    edited December 2019

    Using Cris's lovely calculator (thanks for that!!  :) ) I found that the two Lion products are not giving the correct discount.  With the PC+, 70% off and my loyalty, the 39.95 should have been 5.87, and the 24.95 should have been 3.67.  Or are these not supposed to get the PC+ discount?   Great price on the bundles, tho....thanks, Daz!

     

    Lion Issue.JPG
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    Post edited by AZDigitalArtist on
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