Report sales errors here. "There's Always Another Sale™"

16970727475100

Comments

  • mwokeemwokee Posts: 1,275
    mwokee said:
    Leana said:
    mwokee said:
    Drip said:
    mwokee said:
     

    Except.. These calculations and discounts are applied serverside, not client side, so our own browser or OS has no influence. Especially not if the shopping cart you made today is different from the shoppingcart you made yesterday, and the page does perfectly show the correct products (albeit, with the wrong price..)

    Could be a lot of things. But not location. I was hoping it would work on specific browsers.

    It could be location if people are redirected to specific server instances based on location and some of those instances had a problem. I've seen that happen for one of my clients a few years ago.

     

    A possibility if Daz has multiple servers and they're not synced. I doubt if they're as high tech as Google or Amazon. Right now I would lean towards the discounts not resetting. If you used one of the deals the past few days your account gets flagged. The flag is not resetting the next day. Which is why it works for some and not others. Just speculation...

    That wouldn't explain why items were $2.99 in my cart yesterday UNTIL I added a new item. By adding any new item, the price went UP to $9.95. Wouldn't that be some kind of programming error where things work the exact opposite as they should? 

    It's a weird bug. Probably several layers of errors.

  • Tonight I got it to work - must be the power of Christmas so I could stuff my stocking!

  • jakibluejakiblue Posts: 7,281

    whoa. A male pro bundle to end out the year! I bet lots of people will be happy with that! laugh

  • frankrblowfrankrblow Posts: 2,052
    edited December 2019

    And the discounts seem to be working, including the $2.99, here reduced even further

     

    tristan2.jpg
    2094 x 1215 - 425K
    Post edited by frankrblow on
  • jakibluejakiblue Posts: 7,281

    Nope, the $2.99 products are STILL NOT WORKING for me. They go into the cart at $9.95. Again. For the second day in a row. 

  • SempieSempie Posts: 659
    edited December 2019

    Yay! All previous $2.99 items are back!!

    Nope. Still $9.95 for me.

    Third day in a row.

    I give up.

    Maybe next Christmas.....

     

    Post edited by Sempie on
  • Hemi426Hemi426 Posts: 231
    edited December 2019
    Sempie said:

    Yay! All previous $2.99 items are back!!

    Nope. Still $9.95 for me.

    Third day in a row.

    I give up.

    Maybe next Christmas.....

     

    Same for me...
    Post edited by Hemi426 on
  • frankrblowfrankrblow Posts: 2,052
    edited December 2019

    I guess I got lucky, and bought a bunch of $2.99 items for $1.67 each, plus a bunch of other stuff including Tristan 8 Pro bundle.

    However the cart prices were up and down several hundred dollars, so I waited until the price dropped enough for my liking and checked out. I did have to dump a truckload of PC items that all jumped 500% or so. Now to top up my credit with the 30% gift cards.

    EDIT: And downloads via DIM are very slow at the moment, so it'll be a while before I can render anything.

    Post edited by frankrblow on
  • chromchrom Posts: 261

    60% OFF Select Items

    not working here

  • Hurdy3DHurdy3D Posts: 1,076

    65% OFF¥ These Select Artist Catalogs

    loyality discount is not working and "new" items are appearing 

  • LorraineLorraine Posts: 998
    jakiblue said:

    Nope, the $2.99 products are STILL NOT WORKING for me. They go into the cart at $9.95. Again. For the second day in a row. 

    Third day in a row for me. Not happy.

  • LorraineLorraine Posts: 998
    Sempie said:

    Yay! All previous $2.99 items are back!!

    Nope. Still $9.95 for me.

    Third day in a row.

    I give up.

    Maybe next Christmas.....

     

    Snap!

  • 2.99 in the cart with three new releases are getting 20% off - but NOT the reduction to 2.99, so they are $7.96
    After this many days "can't emulate it" is wearing thin, Have any of the staff bothered to check over the actual code?

  • The 2.99 items are not working, again.  Also, the 65% Off These Select Artist Catalogs is not giving me the loyalty discount, just the price shown on the list, although the 70% section is.

  • Checking.

  • 2.99 still not working - whole bunch new items in card - still no luck sad

    Card Daz 2019-12-25 100604.jpg
    894 x 941 - 92K
  • The 2.99 items are not working, again.  Also, the 65% Off These Select Artist Catalogs is not giving me the loyalty discount, just the price shown on the list, although the 70% section is.

    Additionally same with me...

  • frankrblowfrankrblow Posts: 2,052

    Just a mention that https://www.daz3d.com/clifford-hair-for-genesis-8-males is Iray ONLY, if that affects your decision to buy any of the bundles. Lennie hair offers both 3DL and Iray.

  • LeanaLeana Posts: 13,118
    gerster said:

    65% OFF¥ These Select Artist Catalogs

    loyality discount is not working and "new" items are appearing 

    That offer is in the "today only" section.

  • cherpenbeckcherpenbeck Posts: 1,417

    2.99 items still revert to 9,95 the moment I add a new release. Firefox and Windows7 Pro.

  • We are looking into the problems with the 65% off these featured artists category. As for the 2.99, we have flagged the problem and, as of yet, Daz is unable to reproduce the conditions. We can only recommend that you submit a ticket with screenshots, timestamps and explanation.

  • Now all discounts disapear in cart - bammmm

  • L'AdairL'Adair Posts: 9,479

    I tested several variations in the cart, and everything worked as advertised for me. I did purchase several $2.99 items yesterday with the expected prices, and again today.

    If there was one (minor) irritation it was I couldn't put additional pro bundles from the list in the cart without losing the free status of the first one. It turned out all right, though. I pulled the least expensive one out, making the other one free. Then after purchasing Tristan 8, (and a plethora of goodies, free and deeply discounted,) I put one of today's PC+ items in the cart, added the first choice pro bundle, and got it for the same low price as showed up in the Tristan 8 cart. (One bundle was in the Top Sellers at 40%/50% off and the other was in the Top Sellers ar 50%/60% off.)

  • We are looking into the problems with the 65% off these featured artists category. As for the 2.99, we have flagged the problem and, as of yet, Daz is unable to reproduce the conditions. We can only recommend that you submit a ticket with screenshots, timestamps and explanation.

    Re tickets - technically, that would cost us more than the discount is worth. Simply put, it is way too much effort for the reward. Today, emptying the cart proved easier. Often a purchase is spur of the moment. These bugs kill that momentum. By the time I have had to stuff around, I reach the point of "stuff it", decide I can live without any of the items and empty the cart. It has happened several times with me over the last week or two.

  • WonderlandWonderland Posts: 7,137
    edited December 2019

    The Tristan Pro bundle keeps changing prices in my cart. One minute it's $85 something then it's $41 something... What price should it be with a 30% off loyalty discount?

    And the $2.99 items which are supposed to get an extra 20% off are $7.95 with the pro bundle in the cart.

    Post edited by Wonderland on
  • The 65% off cat of featured artist items has been corrected. There should be no new items in these store selections (in case something got missed). The other sales appear to be working (yes, they do understand that people are not seeing the 2.99 cat working, please see my response further up).

  • NovicaNovica Posts: 23,925
    edited December 2019

    No love here either, I gave up on the 2.99 section. Everyone can screenshot the "got them for 1.67" post though, and if you have the pro bundle and add-ons/whatever the requirement is, demand to get the 2,99 items for 1.67. 

    Daz is not ruining my holiday, I'm done shopping other than grabbing a gift card (of course I got a couple yesterday for 20% off...)  

    I have to say in the spirit of the season, this is ruining some of the employees' Christmas/holiday, and I don't want that for them either. So Cris, please relay that although frustrated, I do appreciate their efforts. I can't speak for anyone else but I'm sure I'm not alone in feeling bad for them today. 

    And Merry Christmas/ Happy Holidays everyone!
    Cathie

    Post edited by Novica on
  • jakibluejakiblue Posts: 7,281

    65% off category of featured artist not corrected for me. I'm still seeing new items in each PA section, and not getting loyalty discount. I noticed the link from the sale page starts with "freebie pa items" if that means anything.  

    The 65% off cat of featured artist items has been corrected. There should be no new items in these store selections (in case something got missed). The other sales appear to be working (yes, they do understand that people are not seeing the 2.99 cat working, please see my response further up).

     

  • James_HJames_H Posts: 1,107
    edited December 2019

    Cris, Merry Christmas. Just to say I am also unable to get the $2.99 below $7.xx when I have Tristan & co. in there. I'd buy some stuff from the $2.99 selection but it looks like being a hassle, so probably won't bother. Now going to focus mainly on the kitchen.

    I may look later: hope the cart doesn't change. 

    Post edited by James_H on
  • jakiblue said:

    65% off category of featured artist not corrected for me. I'm still seeing new items in each PA section, and not getting loyalty discount. I noticed the link from the sale page starts with "freebie pa items" if that means anything.  

    The 65% off cat of featured artist items has been corrected. There should be no new items in these store selections (in case something got missed). The other sales appear to be working (yes, they do understand that people are not seeing the 2.99 cat working, please see my response further up).

     

    Try CTRL F5 if you are on a PC. Not sure if it works on others. That did correct one of the errors I was seeing.

This discussion has been closed.