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Report sales errors here. "There's Always Another Sale™"

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  • Richard HaseltineRichard Haseltine Posts: 109,690
    davidtriune said:
    cherpenbeck said:

    Germany. Things get 2.00 in the cart, but the moment I add a new item they are full price.

    They START at 2.00 before adding a new release item ? ok this is just getting ridiculous.

    PS if you guys need an extra coder feel free to PM me :)

    I suspect tnat was a typo, since 0 is next to 9 on the main keyboard.

  • Richard HaseltineRichard Haseltine Posts: 109,690

    And, for what it's worth - works for me, in the UK.

  • radiaradia Posts: 128
    edited December 2019

    If looking to pinpoint the problem to specific servers - $2.99 offer doesn't work for me in Ireland. Items are $9.95 (unless new item is in cart, which brings price to $2.09).

    Post edited by radia on
  • mambanegramambanegra Posts: 599

    So, yet again, 2.99 in cart, but after I added the New Release, it jumped to 9.95. I'm in Tennessee.

  • mrposermrposer Posts: 1,134

    same as mambanegra here is the wonderful state of Arkansas. 2.99 but jumps to 9.95 after adding a new Release. I'm grabbing the Matsumoto Castle first. Then I'll grab my new releases on the next order.

  • GyDGyD Posts: 7

    2.99 are showed at 9.95 for me sad

  • GranvilleGranville Posts: 700

    Me too. The 2.99 items are not working.

  • FenixPhoenixFenixPhoenix Posts: 3,200
    I'm in Mexico, PA account and the sale works as advertised for me. (Thought I'd comment in case it's useful to pinpoint the problem others are getting).
  • Griffin AvidGriffin Avid Posts: 3,838

    I got one even better. On Sunday/Monday, there were no new items- it was the same items from the day before.

    Now, there's a new set of items that just showed up as still new.

    The Snow Beast banner stayed up as new for two nights in a row.

    And of course the Flash Sale thing didn't work so that cart got dumped.

  • missuskissesmissuskisses Posts: 918
    If signing out makes things work for me, I am not sure if this is a regional thing.
  • dragotxdragotx Posts: 1,147
    edited December 2019

    https://www.daz3d.com/skin-folds--creases-hd-for-genesis-3--8-female is in the recent top sellers section, but is not getting hte 50% off for having a new release in the cart

    2019-12-24 09_55_23-Shopping Cart _ 3D Models and 3D Software by Daz 3D.png
    3277 x 1522 - 662K
    2019-12-24 09_57_19-The 2019 Holiday Loyalty Rewards Sale _ 3D Models and 3D Software by Daz 3D.png
    2647 x 1752 - 5M
    Post edited by dragotx on
  • manekiNekomanekiNeko Posts: 1,454
    edited December 2019

    anyone else just bought a GC that doesn't show up (no mail yet)? is there any other place than one's email where one can check the GC number?

    EDIT: OH NO! i made an error while writing the recipient, my email is wrong i made a typo!! WHAT CAN I DO???

    Post edited by manekiNeko on
  • LeanaLeana Posts: 13,031
    manekiNeko said:

    anyone else just bought a GC that doesn't show up (no mail yet)? is there any other place than one's email where one can check the GC number?

    No, the code is only in the mail. 

    Have you checked your SPAM folder? If it's not there I'm afraid you'll need to open a support ticket.

  • manekiNekomanekiNeko Posts: 1,454
    Leana said:
    manekiNeko said:

    anyone else just bought a GC that doesn't show up (no mail yet)? is there any other place than one's email where one can check the GC number?

    No, the code is only in the mail. 

    Have you checked your SPAM folder? If it's not there I'm afraid you'll need to open a support ticket.

    i wrote a ticket. no need to check spam - i made a typo with the GC recipient - 1 letter missing :(((( and the sale is only a few more hours :((((

  • LeanaLeana Posts: 13,031
    edited December 2019
    manekiNeko said:

    EDIT: OH NO! i made an error while writing the recipient, my email is wrong i made a typo!! WHAT CAN I DO???

    Open a support ticket, Daz support should be able to send the code to the right email address. Unfortunately it will probably take a bit of time with the holidays.

    Post edited by Leana on
  • manekiNekomanekiNeko Posts: 1,454
    edited December 2019
    Leana said:
    manekiNeko said:

    EDIT: OH NO! i made an error while writing the recipient, my email is wrong i made a typo!! WHAT CAN I DO???

    Open a support ticket, Daz support should be able to send the code to the right email address. Unfortunately it wiill probably take a bit of time with the holidays.

    yeah well.. since i had a cart full (to check the prices, i emopied it for the GC), and it's the last day of this sale... getting my code tomorrow, holidays or not, means my GC was for nothing and i won't refill my cart :(((((

    i think (as in, i wish/propose that) there should be another place in one's account where this can be checked.

    Post edited by manekiNeko on
  • LeanaLeana Posts: 13,031
    edited December 2019
    manekiNeko said:
    Leana said:
    manekiNeko said:

    EDIT: OH NO! i made an error while writing the recipient, my email is wrong i made a typo!! WHAT CAN I DO???

    Open a support ticket, Daz support should be able to send the code to the right email address. Unfortunately it wiill probably take a bit of time with the holidays.

    yeah well.. since i had a cart full (to check the prices, i emopied it for the GC), and it's the last day of this sale... getting my code tomorrow, holidays or not, means my GC was for nothing and i won't refill my cart :(((((

    Hopefully there will be a catchup sale later.

    manekiNeko said:

    i think (as in, i wish/propose that) there should be another place in one's account where this can be checked.

    I don't know if it would be possible to implement it but I like the idea. You could suggest it to Daz, IIRC there's a category for feature requests in support tickets.

    Post edited by Leana on
  • manekiNekomanekiNeko Posts: 1,454
    Leana said:
    manekiNeko said:
    Leana said:
    manekiNeko said:

    EDIT: OH NO! i made an error while writing the recipient, my email is wrong i made a typo!! WHAT CAN I DO???

    Open a support ticket, Daz support should be able to send the code to the right email address. Unfortunately it wiill probably take a bit of time with the holidays.

    yeah well.. since i had a cart full (to check the prices, i emopied it for the GC), and it's the last day of this sale... getting my code tomorrow, holidays or not, means my GC was for nothing and i won't refill my cart :(((((

    Hopefully there will be a catchup sale later.

    manekiNeko said:

    i think (as in, i wish/propose that) there should be another place in one's account where this can be checked.

    I don't know if it would be possible to implement it but I like the idea. You could suggest it to Daz, IIRC there's a category for feature requests in support tickets.

    as unique as today's prices.. i dunno if it can come back :(

    and yes, after this experience i will write a suggestion as a feature request ^^

    i am soooo stupid. i could bite myself in the neck for that ://// - i'm already so broke, every gc is a sin against my budget, but ti thought hey it's holidays, soo.. why not allow me some sin... aaargh. please, someone hit me with a bat or sth.

  • LeanaLeana Posts: 13,031
    manekiNeko said:
    Leana said:
    manekiNeko said:
    Leana said:
    manekiNeko said:

    EDIT: OH NO! i made an error while writing the recipient, my email is wrong i made a typo!! WHAT CAN I DO???

    Open a support ticket, Daz support should be able to send the code to the right email address. Unfortunately it wiill probably take a bit of time with the holidays.

    yeah well.. since i had a cart full (to check the prices, i emopied it for the GC), and it's the last day of this sale... getting my code tomorrow, holidays or not, means my GC was for nothing and i won't refill my cart :(((((

    Hopefully there will be a catchup sale later.

    manekiNeko said:

    i think (as in, i wish/propose that) there should be another place in one's account where this can be checked.

    I don't know if it would be possible to implement it but I like the idea. You could suggest it to Daz, IIRC there's a category for feature requests in support tickets.

    as unique as today's prices.. i dunno if it can come back :(

    As the thread's title says, there's always another sale. Hopefully it will be as interesting as the previous one.

  • manekiNekomanekiNeko Posts: 1,454
    Leana said:
    manekiNeko said:
    Leana said:
    manekiNeko said:
    Leana said:
    manekiNeko said:

    EDIT: OH NO! i made an error while writing the recipient, my email is wrong i made a typo!! WHAT CAN I DO???

    Open a support ticket, Daz support should be able to send the code to the right email address. Unfortunately it wiill probably take a bit of time with the holidays.

    yeah well.. since i had a cart full (to check the prices, i emopied it for the GC), and it's the last day of this sale... getting my code tomorrow, holidays or not, means my GC was for nothing and i won't refill my cart :(((((

    Hopefully there will be a catchup sale later.

    manekiNeko said:

    i think (as in, i wish/propose that) there should be another place in one's account where this can be checked.

    I don't know if it would be possible to implement it but I like the idea. You could suggest it to Daz, IIRC there's a category for feature requests in support tickets.

    as unique as today's prices.. i dunno if it can come back :(

    As the thread's title says, there's always another sale. Hopefully it will be as interesting as the previous one.

    lmao.. this logic - there's always another sale - falls on deaf ears with any daz-shopping-oholic. it's just something our brains can't assimilate XDDD

  • KharmaKharma Posts: 3,214

    Today is the first time I have noticed the 2.99 sale doesn't work for me, altho I haven't tried it everyday. I put 5 of the products in my cart all showed 2.99 .. as soon as I added new releae they shot up to 9.95., tried adding a 6th 2.99 item no difference.

    As far as the region theory, I am in Canada

  • AZDigitalArtistAZDigitalArtist Posts: 810
    edited December 2019
    Cris Palomino said:
    Novica said:

    @crispalomino   I have a question. Are they looking into if it is geographically related? I know some of the folks who posted it is working (Myself included) are Florida. The gentleman who stated he is in Germany, I am getting the feeling it has yet to work. Could this be a regional issue? 

    I can ask, Novica. I am California based. Chohole and Jack are UK based. Let us know where you are at and if it works and which way or not for you and we'll add these as data points to Daz when we report.

    Arizona.  Not working this morning.  Items to go 8.95 when a new release is added.

    Post edited by AZDigitalArtist on
  • PtropePtrope Posts: 696

    All 2.99 items showing up as $9.95 until I add a new item, then they change to the sale price minus my loyalty discount ($2.09 or $2.10) - cool way to sell those higher-priced items, guys! I didn't need that HDRI set, but it was the cheapest thing on the list ... no

    When this is all done, maybe DAZ should put ALL the items that were on sale for $2.99 back up as a make-up, for everyone who couldn't get the sale price on the day it was offered.

  • mwokeemwokee Posts: 1,275
    I'm a programmer in my day job. Makes absolutely no sense these problems are a function of location. For those where everything works, tell us what browser and operating system you are using. That might tell us something.
  • FenixPhoenixFenixPhoenix Posts: 3,200
    mwokee said:
    I'm a programmer in my day job. Makes absolutely no sense these problems are a function of location. For those where everything works, tell us what browser and operating system you are using. That might tell us something.

    Everything works as advertised for me. I'm using Firefox when I am in my pc (and I use Chrome in my phone and it also works). Operating system is Windows 10.
  • SempieSempie Posts: 659

    Things do NOT work for me.

    I'm clinging on to the very last days of Windows 7 Pro 64, and checked the DAZ website with Firefox, Internet Explorer and Chrome. Deleting browser history did not help either..

  • manekiNekomanekiNeko Posts: 1,454
    mwokee said:
    I'm a programmer in my day job. Makes absolutely no sense these problems are a function of location. For those where everything works, tell us what browser and operating system you are using. That might tell us something.

    win10 64 bits, chrome 79.0.3945.88 or firefox 56. with daz deals addon on chrome. switzerland, just in case.

    everything worked absolutely perfectly all day long, 2.99 items went even down to 1.88 with all sale discounts/loyalty/2 new releases and coupon night b4.

    .... which sucks even more since i messed up with my GC and can still not redeem it :/

  • LindaBLindaB Posts: 193

    I'm using FireFox and Windows 64 bit. I had new releases in my cart and then added a 2.99 item in the and the price was 9.95. Then I REMOVED all of the new releases from my cart, and the price dropped down to $2.99.

  • NorthOf45NorthOf45 Posts: 5,771
    edited December 2019

    So, today all $2.99 items added are $9.95, until I add a new release, then they drop to $2.99, minus my Loyalty discount. A new release can be PC+, and two of them allows for the NIGHT-B4 code.

    Post edited by NorthOf45 on
  • Phoenix1966Phoenix1966 Posts: 1,920

    The sale has been working every other day for me except yesterday, when it worked for the second day in a row. Today is back to "normal" where a new items causes the $2.99 prices to revert to $9.95.

This discussion has been closed.