Report sales errors here. Missed it? No worries. "There's Always Another Sale™"
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I wouldn't count on it.Daz is more concerned about copyright violation than other stores. The is a more authentic looking Rey outfit over at Renderosity by Rhiannon.
FYI: That product was released 4/28, so it won't be eligible for sale discounts until the end of June, (loosing "new" status on day 61 following release.)
Yay! Thank you very much! Each time I find myself using DAZ more and more to compose scenes for my paintings, that's what brings me here :D
@ChrisPalomino i bought the Girl 8 Pro bundle yesterday and the extra 30% off is still not working for me. I put P3D Morph pak and Besties place in my cart - no additional disount for owning pro bundle
Kharma, please put in a ticket with your bundle purchase info, so that they can assist you.
That's interesting because when I bought it at 3pm this afternoon the morph pack dropped to $6.85 because of the Pro Bundle purchase.
I submitted a ticket a few hours ago pointing out that the Bestie sale discount still wasn't working for me.
I decided to draw a line this time. The thing I want (Bestie) is just a 'would be nice to have' not a 'must have', so I let sales support know that the additional discount wasn't working for me, and that I hadn't purchased it yet. It appears that I'm hot the only person in this boat.
I'm hoping that they can get this fixed before the Bestie sale ends, as having to do the math after the fact in order to figure out what the additional amount should be, and begging for a credit after the fact is something I shouldn't have to do in the first place.
I just tried it again and the Bestie discount applies as expected. As long as you gave them the purchase info for the Pro Bundle, they should be able to help you. You tried putting it in a cart again tonight?
Lessee...
I've restarted my computer about 5 times now since grabbing Girl 8 pro, cleared my internet cache, logged out and logged back into Daz a few times, and Bestie's been in and out of my cart over 2 dozen times now. I've even made a couple of other purchases since buying Girl 8 pro (one of those was 'PC+ freebies' of course), thinking that doing something else between purchases might 'trip' whatever variable is screwed up on Daz's end.
And yes, tried again just now, still 30% and not 51%. Since my ticket is pending, at this point I'll wait for Sales Support to respond.
It's no longe a situation where glitches happen occasionally. It's the fact that this is becoming a 'regular thing' where I'm submitting tickets about once a week in part thanks to glitches. Yes, I should be happy that Daz is even having sales, but the Daz store software needs a serious tune-up.
Umm...
The https://www.daz3d.com/the-core-command-bundle costs $44.08.
When I buy the items separately, they add up to $40.10.
What is the point of the bundle? Or is there supposed to be an extra item in there which isn't listed?
Mely3d's store is showing full price. No 40% discount.
Reported.
Heh, even without the discount, the bundle is $89.95, but the base prices of the individual items add up to $81.80.
At least it's consistent
Wow, once a week? in all my time here I have never submitted a ticket because of a price issue. The few times there were issues, they usually got reported in this forum by someone else, or I just waitied till they were fixed or the next sale.
Yeah I had a gift cert issue recently where the cett code wasn't working (resolved btw, thanks!), and I also submitted that ticket about the whole MST vs MDT thing when we had those 4 hour sales running, another one was 'sales related' based on suggestions made here, and then the one I just submitted for Bestie. I REALLY don't like bothering them so much, but ya do what ya gotta do I guess...
They must be overloaded on their end. I haven't submitted a ticket for a while, but my current one regarding my PC+ coupon is taking much longer than usual...
As many tickets that seem to get submitted, I wouldn't be surprised. I have only submitted a handful over the years, all for faulty/unusable products and my last one took a month and a half
@FSMCDesigns
I see you helping a lot of folks.
Who are you and what do you do?
- that you know Daz Studio so well?
To illustrate the aforementioned perceived backlog, I submitted my ticket yesterday afternoon. I checked the help/ticket section just now and I finally did get a response, but it was the automated one where they say 'only open M-F 9-5'. So no actual response yet. I won't hear back until at least Monday now. *sigh*
Sent you a PM!
Thank you for that. I always want to know who the people are in the neighborhood.
They must be overloaded on their end
Yeah, I can imagine. There is a lot going on with these recent sales.
Still not working for me!
But did you put in a ticket?
Not working for me either. Not getting the extra 30% off in cart...
Ok, please show me carts cuz it's working for me.
I already purchased the Girl 8 Pro bundle and just put the P3D morphs in my cart and it's the same price as on the sales page. No extra discount. I don't need it that badly to put in a ticket though. My last issue which was a major one took 3 weeks, this isn't worth it...
http://prntscr.com/jsv8cy I'm getting an additional discount. I'm not sure why some aren't, but will report it.
Yeah, weird...
I just tried on my iPad and iPhone and no change so not a browser thing,
Took a screenshot showing that Girl 8 Pro is showing as purchased, along with the 'base' discounts showing in cart. Going to Checkout didn't change the overall total btw.
Similar to what Wonderland mentioned, I have tried this in both IE and Firefox. No difference, so it's not a FF only thing.
I had hoped that submitting a ticket on Thursday afternoon might have resulted in something other than an automated 'gone for weekend' response, but the backlog on tickets is significant apparently...