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New Year, New Sales Thread: Report Issues Here 4 "Reporting Only"

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Comments

  • Cris PalominoCris Palomino Posts: 12,807

    jmucchiello said:

    Cris Palomino said:

    I see the prices as intended. 70% off and with the coupon, they go to $4.99. 

    The bottom two are cheaper without the coupon. They go up with the coupon

    I'm not seeing the prices you have. This is what I see. 

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  • garrett_3dgarrett_3d Posts: 353

    Compared to the sales from the last few days, this one is pretty shocking.

    It seems like an insult to someone who has spent over $13k in the last 12 months on Daz.

  • 3DSaga3DSaga Posts: 802
    edited 1:20PM

    What I'm seeing is some products in the G8.1 category are being displayed with a higher discount than what the sale specifies. When these products are in the cart, they show the price they're supposed to have per the sale. An example is HID Rio is displayed at 84% off, but in cart it goes for the lower discount per the sale: https://www.daz3d.com/hid-rio-for-genesis-81-female. The sale coupon will raise the price to the sale discount. 

    Post edited by 3DSaga at
  • TheLionTheLion Posts: 32

    I had this problem this morning, and for me it happened when I added items to the cart, without the coupon and applied 8 tokens. The prices in the cart went below $2.99 then. Once I applied the coupon code, the prices jumped up to $2,99 so everything was more expensive with coupon than without it. Of course if you have the $ 4,99 as mininum on the coupon the same happens there with anything that goes under that price with tokens, it'll be lifted up.

    Not sure if the other people reporting the issue used tokens, but with tokens, the tokens have no effect in combination with the coupon code, but do have effect without the coupon code resulting in prices being lower without the coupon code while using tokens.

  • barbultbarbult Posts: 26,869

    That 's not an isolated example, and the "higher price with coupon" is not limited to G8.1, either. This is not acceptable.

  • jmucchiellojmucchiello Posts: 1,314

    garrett_3d said:

    Cris Palomino said:

    garrett_3d said:

    Is the sale being an absolute joke and an insult classed as an "issue"?

    I don't understand your comment. 

    How is my question difficult to understand? It was written in plain English. 

    I didn't understand it either.

  • jmucchiellojmucchiello Posts: 1,314
    edited 2:38PM

    Cris Palomino said:

    jmucchiello said:

    Cris Palomino said:

    I see the prices as intended. 70% off and with the coupon, they go to $4.99. 

    The bottom two are cheaper without the coupon. They go up with the coupon

    I'm not seeing the prices you have. This is what I see. 

    Add tokens. Showing the entire cart. Item was found on https://www.daz3d.com/select-memorial-g3. ;

     

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    Post edited by jmucchiello at
  • jmucchiellojmucchiello Posts: 1,314

    TheLion said:

    I had this problem this morning, and for me it happened when I added items to the cart, without the coupon and applied 8 tokens. The prices in the cart went below $2.99 then. Once I applied the coupon code, the prices jumped up to $2,99 so everything was more expensive with coupon than without it. Of course if you have the $ 4,99 as mininum on the coupon the same happens there with anything that goes under that price with tokens, it'll be lifted up.

    Not sure if the other people reporting the issue used tokens, but with tokens, the tokens have no effect in combination with the coupon code, but do have effect without the coupon code resulting in prices being lower without the coupon code while using tokens.

    This appears to be the issue. And I've just noticed the dreaded

    ‡Discount does not stack with other offers.

    So now I understand the anger of the other posted about the sale being unappealing.

  • WendyLuvsCatzWendyLuvsCatz Posts: 40,875
    edited 2:56PM

    I truly don't understand how it is OK for a store to have one price on a product and a dearer one in the cart

    just filtering low to high, none of the products advertised for 80c are below 1.99 in the cart

    this is not OK

    if there is a minimum price, that should be reflected in the advertised price in the store

    one example of many https://www.daz3d.com/clockwork-heart

    Post edited by WendyLuvsCatz at
  • WendyLuvsCatzWendyLuvsCatz Posts: 40,875

    I submitted a ticket about store prices being wrong

  • jmucchiellojmucchiello Posts: 1,314

    WendyLuvsCatz said:

    I truly don't understand how it is OK for a store to have one price on a product and a dearer one in the cart

    just filtering low to high, none of the products advertised for 80c are below 1.99 in the cart

    this is not OK

    if there is a minimum price, that should be reflected in the advertised price in the store

    one example of many https://www.daz3d.com/clockwork-heart

    Given this kind of thing has been happening for over a year or more, Daz just doesn't care. Sure, the inidividual employees are as helpful as they can be. But someone who with a stroke of a pen could say "fix this permanently" won't.

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