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New Year, New Sales Thread: Report Issues Here 4 "Reporting Only"

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  • 3DSaga3DSaga Posts: 801
    edited May 22

    Well, from what I understand, with a Nostalgic New Release in the cart, the discount should apply to 10 items. There shouldn't be any difference in the discount percentage with 5 or more items in the cart. 

    I just tried removing an item to see if that would make a difference, and now all the items are getting a reduced discount from what they showed earlier this morning. The discount now is 85% in my cart, whereas earlier it was 91%. It could be this is the intended discount, and the earlier one was wrong. I'm going to keep the cart, I just don't know if I'll reduce the number of items.  

    Post edited by 3DSaga on
  • jmucchiellojmucchiello Posts: 1,301

    Richard Haseltine said:

    jmucchiello said:

    Cam Fox said:

    From what I can tell, Alphabet soup promo seems to be working as advertised with both the new release and one nostalgic artist item in the cart, capping at 20 items with the advertised discounts. But weird with just the new release.

    My example has the new release and the artist release. I will try a different artist release... Nope. This link, right? https://www.daz3d.com/nostalgic-morning#index=0&order=popular^1&filtered=1

    All I know is I've found around 10 items I want from the a-d list and the last 6 are twice the cost after discount (zero tokens) is applied depending on if they are in the first four items or last six items.

    The issue wasn't with the alphabet soup, which is applying correctly - it was a spurious extra discount applying to the first five items. That has now been fixed.

    So what you're saying I should have shut up and grabbed the earlier mistaken discount. Wonderful. Cart dumped for a rethink.

  • WolfwoodWolfwood Posts: 947

    Richard Haseltine said:

    jmucchiello said:

    Cam Fox said:

    From what I can tell, Alphabet soup promo seems to be working as advertised with both the new release and one nostalgic artist item in the cart, capping at 20 items with the advertised discounts. But weird with just the new release.

    My example has the new release and the artist release. I will try a different artist release... Nope. This link, right? https://www.daz3d.com/nostalgic-morning#index=0&order=popular^1&filtered=1

    All I know is I've found around 10 items I want from the a-d list and the last 6 are twice the cost after discount (zero tokens) is applied depending on if they are in the first four items or last six items.

    The issue wasn't with the alphabet soup, which is applying correctly - it was a spurious extra discount applying to the first five items. That has now been fixed.

    And there goes my nice cart... <s> thanks </s>

  • LugoLugo Posts: 9

    Yes of course the error was on the customer side so the 5 first discounted items were fake... Clear Shopping Cart

  • memcneil70memcneil70 Posts: 5,815

    frank0314 said:

    memcneil70 said:

    I purchased the dForce Madeline Outfit for Genesis 9 SKU 115724 but it didn't show up in DIM, went back and found there were no zip files in my Product Library online. See the snip I made of the page.

    Reported. Thanks for letting us know.

    I was busy but when I looked again at my Product Library the download files were there. I had DIM open still and initiated a search with the SKU::115724 it  popped up. Now in my runtime.

    Thank  you again Frank and to the folks at Daz who corrected this so quickly.

  • Richard HaseltineRichard Haseltine Posts: 110,154

    Lugo said:

    Yes of course the error was on the customer side

    I am not sure how you get that - the error was stor side, applying a discount it shouldn't. Did it actually make much difference, given the $1.99 floor price?

    so the 5 first discounted items were fake... Clear Shopping Cart

  • Jan_ScrapperJan_Scrapper Posts: 711

    Richard Haseltine said:

    Lugo said:

    Yes of course the error was on the customer side

    I am not sure how you get that - the error was stor side, applying a discount it shouldn't. Did it actually make much difference, given the $1.99 floor price?

    so the 5 first discounted items were fake... Clear Shopping Cart

    Beware, this link here, "Clear Shopping Cart," actually clears your shopping cart!!!  Do NOT press it!!! 

  • DareshiranuDareshiranu Posts: 304

    It does look like Alphabet only goes one buy-in. I tried for a second go after the timer rolled over and I'd purchased stuff, but the prices were all over the place.

  • Jan_ScrapperJan_Scrapper Posts: 711

    Discounted item in shop is higher in my cart.

    052226 Discounted prices higher in cart.JPG
    2583 x 1440 - 361K
  • 3DSaga3DSaga Posts: 801

    In the end, I came to my senses (thanks to my second cup of coffee), kept my cart and all its contents. I'm glad I did- I'm enjoying the items I got, and the prices were still better than I expected. 

  • jmucchiellojmucchiello Posts: 1,301

    Richard Haseltine said:

    Lugo said:

    Yes of course the error was on the customer side

    I am not sure how you get that - the error was stor side, applying a discount it shouldn't. Did it actually make much difference, given the $1.99 floor price?

    Go look at my post. Anything that cost $10 or more resulted in $2 or more for the item that got the extra bonus. Without the extra, it was $4. An extra 50% was a minimum +$2 per item that didn't get the extra. That makes a big difference.

     

    And I assume Lugo meant correcting the error went against the customer.

  • jmucchiellojmucchiello Posts: 1,301

    Richard Haseltine said:

    jmucchiello said:

    Cam Fox said:

    From what I can tell, Alphabet soup promo seems to be working as advertised with both the new release and one nostalgic artist item in the cart, capping at 20 items with the advertised discounts. But weird with just the new release.

    My example has the new release and the artist release. I will try a different artist release... Nope. This link, right? https://www.daz3d.com/nostalgic-morning#index=0&order=popular^1&filtered=1

    All I know is I've found around 10 items I want from the a-d list and the last 6 are twice the cost after discount (zero tokens) is applied depending on if they are in the first four items or last six items.

    The issue wasn't with the alphabet soup, which is applying correctly - it was a spurious extra discount applying to the first five items. That has now been fixed.

    There's "fixed" and there's "customers no longer get the deal they thought they would get."

  • Tiffanie Gray - IDLMTiffanie Gray - IDLM Posts: 585

    Jan_Scrapper said:

    Discounted item in shop is higher in my cart.

    Yeah, same issue. 

  • barbultbarbult Posts: 26,861
    edited 8:37AM

    Many products in the store (and my wishlist) are priced below $1.99. When I add them to the cart, Daz raises the price to $1.99. How is it a "sale" if it raises the advertised price of the items? This kind of thing disgusts me.I see other people have noticed this, too. Please report and fix this misleading pricing. The lower price advertised on the product page needs to be the price we pay, not some inflated "sale" price. 

    For example, put these in your cart. Daz will charge you well over twice the advertised price. 

     

    Screenshot 2026-05-24 043313.png
    899 x 762 - 399K
    Post edited by barbult at
  • Cris PalominoCris Palomino Posts: 12,803

    barbult said:

    Many products in the store (and my wishlist) are priced below $1.99. When I add them to the cart, Daz raises the price to $1.99. How is it a "sale" if it raises the advertised price of the items? This kind of thing disgusts me.I see other people have noticed this, too. Please report and fix this misleading pricing. The lower price advertised on the product page needs to be the price we pay, not some inflated "sale" price. 

    For example, put these in your cart. Daz will charge you well over twice the advertised price. 

     

    Can you please tell me what part of which sale this is? 

  • barbultbarbult Posts: 26,861

    The screenshot is from the Nostalgic Artist Stores. Click View All Items and sort by price low to high. Scroll past the free items. The screenshot shows only a few of the cheapest. there are pages and pages of items below $1.99, and Daz charges extra once you add them to your cart. 

  • Cris PalominoCris Palomino Posts: 12,803

    barbult said:

    The screenshot is from the Nostalgic Artist Stores. Click View All Items and sort by price low to high. Scroll past the free items. The screenshot shows only a few of the cheapest. there are pages and pages of items below $1.99, and Daz charges extra once you add them to your cart. 

    I have reported it. 

  • TomhipTomhip Posts: 604
    edited 10:01AM

    This product is listed under Rhiannon, and can be even placed in basket, yet the link leads to OOPS page https://www.daz3d.com/eve-teddy-for-g8-and-g8-1-females

    Post edited by Tomhip at
  • Cris PalominoCris Palomino Posts: 12,803

    Tomhip said:

    This product is listed under Rhiannon, and can be even placed in basket, yet the link leads to OOPS page https://www.daz3d.com/eve-teddy-for-g8-and-g8-1-females

    Will report it. 

  • alkenalken Posts: 272

    https://www.daz3d.com/40s-hollywood-waves-short-hair-for-genesis-8-and-genesis-9

    This new hair I purchased is missing the download button and does not show up in DIM. 

  • Cris PalominoCris Palomino Posts: 12,803

    alken said:

    https://www.daz3d.com/40s-hollywood-waves-short-hair-for-genesis-8-and-genesis-9

    This new hair I purchased is missing the download button and does not show up in DIM. 

    Will report. 

  • barbultbarbult Posts: 26,861

    Cris Palomino said:

    barbult said:

    The screenshot is from the Nostalgic Artist Stores. Click View All Items and sort by price low to high. Scroll past the free items. The screenshot shows only a few of the cheapest. there are pages and pages of items below $1.99, and Daz charges extra once you add them to your cart. 

    I have reported it. 

    Reported, thanks.yes Not fixed, though.no

  • davidwski_16294691f0davidwski_16294691f0 Posts: 124

    barbult said:

    Cris Palomino said:

    barbult said:

    The screenshot is from the Nostalgic Artist Stores. Click View All Items and sort by price low to high. Scroll past the free items. The screenshot shows only a few of the cheapest. there are pages and pages of items below $1.99, and Daz charges extra once you add them to your cart. 

    I have reported it. 

    Reported, thanks.yes Not fixed, thou  

    It seems that the breakpoint for this sale for daz originals is two or three items where people can get great deals around 93-95% off. Beyond that, the prices start escalating pretty quickly.

  • Richard HaseltineRichard Haseltine Posts: 110,154

    barbult said:

    Cris Palomino said:

    barbult said:

    The screenshot is from the Nostalgic Artist Stores. Click View All Items and sort by price low to high. Scroll past the free items. The screenshot shows only a few of the cheapest. there are pages and pages of items below $1.99, and Daz charges extra once you add them to your cart. 

    I have reported it. 

    Reported, thanks.yes Not fixed, though.no

    The issue is that there is a minimum price and it doesn't take account of items thats tart out below the minimum. I assume they don't exclude them as the offer is open to all, so with DOs bvase, +, and Premier members will have diffrent prices - not all of which will be below the minimum. I  suspect writing a rule that took the minimum of current price in store and $1.99 would be impractical, though we haven't had an official response

  • barbultbarbult Posts: 26,861

    Richard Haseltine said:

    barbult said:

    Cris Palomino said:

    barbult said:

    The screenshot is from the Nostalgic Artist Stores. Click View All Items and sort by price low to high. Scroll past the free items. The screenshot shows only a few of the cheapest. there are pages and pages of items below $1.99, and Daz charges extra once you add them to your cart. 

    I have reported it. 

    Reported, thanks.yes Not fixed, though.no

    The issue is that there is a minimum price and it doesn't take account of items thats tart out below the minimum. I assume they don't exclude them as the offer is open to all, so with DOs bvase, +, and Premier members will have diffrent prices - not all of which will be below the minimum. I  suspect writing a rule that took the minimum of current price in store and $1.99 would be impractical, though we haven't had an official response

    If they've made their pricing scheme so complicated that accurate pricing is "impractical", WOW, is that acceptable?

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