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Thank you, @FizzleMyth, for diagnosing and explaining my issue.
Hi,
Some discounts seems to be not working today
50% off Big Hitters - OK
80% Off* 5 with any “Grand Slam” New Release - not working
Extra 20% off with a “Grand Slam” Artist item - OK
30% off “Grand Slam” Releases - OK
Extra 20% off* with a Big Hitter item
and a “Grand Slam” Artist item - not working
50% off “Grand Slam” Artist Stores - OK
65% off* with 3+ - not working
75% off* with any “Grand Slam” New Release - not working
Extra 20% off* with a Big Hitter item - not working
Reported
the whole thing was too confusing for me
Should be working now.
https://www.daz3d.com/mysterious-ice-crystals - is said to be $.99. When in the cart it says $14.29
dforce-eg-sexy-outfit-for-genesis-9 has no install types
Reporting.
Cris,
I put two new 'Graceful' items into my cart, along with a $500.00 gift card. Total = $431.96. Before tax, the non-Gift card items came to $29.59 yet the cart shows 0 tokens earned. Shouldn't that be at least 2 tokens?
I am not sure if this has been reported or if the terms for tokens has changed.
Mary
Edit to add: I put two more items in the cart, a $0.99 and another new item for $17.00 and finally tokens appear saying I will earn 4 tokens. My cart balance is now at $451.39. Also Membership Management still has "Earn 1 token per $10 spent at the Daz Shop"
It was likely a quick grab item and the selection was changed a couple of hours before the end of sunday, without refreshing the cache, so old quick grab prices were still shown on the store.
Can you give us a screenshot of your cart to see if they are adding up correctly, please?
Hi Frank,
Well it is getting weirder. I removed the gift card and tokens showed up finally. I added the card back in, and the token amount is up to 12! I have tried multiple combinations and it seems to fluctuate without a pattern. I went down to the one new item and the 0.99 item in the first image. I added in the second new item and the tokens earned dropped to 0.
So it looks like two new items is triggering something.
Yeah, that is screwy. The first one you should be getting 2 for Daz+ membership and 4 for Premier membership, and the second you should be getting 4 with Daz+ membership or 8 for Premier membership. You are getting the wrong amount on both. What do you get if you remove the GC? You don't earn tokens for GC, QG, or Outlet items. There is a known issue with GC being in the cart in the same order as other products that affect token count. Try doing a hard refresh to update the cache and see what you get while I work on getting the remedy for this (meaning ask the human sponge of info of the team, Richard, when he gets on, which should be soon), because honestly, I can't remember how we or Daz handles this. Maybe someone that has had this particular issue could give you the proper thing to do. IDK if Daz has the ability to issue tokens to an account or not
Correction. You do get them from QG and Outlet, you can't use tokens on them.
I removed the gift card from the cart. And I am a DAZ+ member.
The total you are getting in that one is correct for being a Daz+ member
Exactly, but when I put the Gift Card back into that cart, 0 tokens.
If no change happened since it happened to me (a year ago or more), it's a visual bug and you should get 6 tokens after paying for this cart.
To be on the safe side, I would keep the screenshots to open a ticket asking for your missing tokens in case you don't get the 6 you should.
I have one given to me two years ago because a paiement was delayed until the next day and that next day was not a double token day (at the time, it was given to me as a courtesy because the person answering me didn't get that while I did my purchase at 7:30 AM Paris time, it meant it was half an hour before the end of the double token day).
So, long ago and maybe it's not the case anymore. But I think she should get the correct amount of tokens.
Is this happening to others who have put two new items and a gift card in the cart at the same time?
Also, I verified my DAZ+ membership is still good.
Yes, I see the same problem (which I think is not new and is the one I'm speaking about):
(The email is a fake email I typed to add the gift card, don't write at it, I have no idea if someone owns that domain)
I trusted Elor and placed an order despite the number of tokens on the order page being incorrect.
I received the correct number of tokens for my order and not the incorrect number that was given on the order page.
Thank you @Frank0314, @Elor, and @galien. For investigating, adding background information and for confirmation it will still work.
Mary
I had this happen 6 or so months ago, The tokens were still put into my account. And the bug, being a display bug, remains unfixed,
I forgot about the display error issue. Sorry.
memcneil70 Now that the mods have had a look into the issue, maybe remove the screenshot you attached in your initial post to play it safe. It's showing your email address etc.
Code DRINK-ON-US (on today's sale page) doesn't appear to be working at the moment.
Also, https://www.daz3d.com/ap-college-cafeteria-add-on : I'm confused: is it an add-on to something that isn't listed, or is it standalone and just named illogically?
Enquiring minds want to know, so I have asked.
thank you.
first day in weeks that looks like a good cart and wham first coupon doesn't work.
Sort of throws cold water on the whole idea of spending some money.
+1 for the code not working. Hoping to grab the Italian restaurant bundle for nowt.
The free ones are in the link provided. We've reported on the add-on; there is a Cafeteria.