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  • RCDescheneRCDeschene Posts: 2,816
    edited November 2014

    Well, it's been a couple weeks now since the new layout's been out and I'm navigating everything alright on this end (I'm using Chrome). Though, I'm still curious about the updates on the Compatibility Matrix. They said they were updating the information on it, including roster spots for characters like She Freak. I'd love to see her become an official part of the family.

    Maybe they're waiting until Belle comes out to include her as well? :)

    Post edited by RCDeschene on
  • kyoto kidkyoto kid Posts: 41,937
    edited December 1969

    ...could we please be returned to the location we were at on the site (eg. forum thread/post, store page, product page, etc) after logging in instead of always being sent to one's account page? How many lines of code could that entail to just set a pointer back to the original location?

  • RAMWolffRAMWolff Posts: 10,352
    edited December 1969

    Kyoto Kid said:
    ...could we please be returned to the location we were at on the site (eg. forum thread/post, store page, product page, etc) after logging in instead of always being sent to one's account page? How many lines of code could that entail to just set a pointer back to the original location?

    I totally agree with this. That's ONE issue with the new store that's annoying. YUK!

  • kyoto kidkyoto kid Posts: 41,937
    edited November 2014

    ...just had all the PC prices go to full retail on me a short while ago. Was logged in, am a PC "Legacy" member, so no I shouldn't have seen the normal 1.99$ prices. After clearing cache and cookies as well as refreshing the browser, nothing changed. So I log out, close the browser start it up again log back in from the home page to not only still see every PC item (except the new ones) still showing the full retail price, but end up having to waste nearly fifteen minutes dealing with all the log in rubbish with the forums once again.

    Same as before:

    I log in on from the home page, am taken to my account page from where I have to navigate back to the store.

    Next when I click on a link to a thread in a notification email, I find I'm logged out.of the forums

    I log in from the thread page, and immediately am misdirected to my account page.

    So I go back to the email, click on the link again, only to find I am logged out of the forums again.

    Now it gets weirder

    When I logged out of the store and let it redirect to the home page, then logged back in from there, it sometimes would take me to the store.instead of back to the home page or to my account page (like it usually does).

    It seemed that no matter what I did, I apparently had not choice but to be forced to manually navigate from the account page to the post in question, a real pain when the post is in very active thread. It's getting to the point I'm beginning to feel that the update has pretty much made the forum email notices useless.

    Post edited by kyoto kid on
  • KeryaKerya Posts: 10,943
    edited December 1969

    Leana said:
    You can get the same kind of itemized invoice from the order detail page, there's an "invoice" button in the "about this order" block which changes the view.

    It does NOT show the real price you paid for an item.
    The mail shows it, the store order page does NOT, it just shows the full price of an item and deducts the sales/coupons/somethings at the end for the full order ...

  • TaozTaoz Posts: 10,271
    edited December 1969
  • LeanaLeana Posts: 12,803
    edited December 1969

    Kerya said:
    It does NOT show the real price you paid for an item.
    The mail shows it, the store order page does NOT, it just shows the full price of an item and deducts the sales/coupons/somethings at the end for the full order ...
    No, in the default order detail page it doesn't. But as I already said, if you use the "Invoices" button you get another view with the same prices as in the mail.
    DAZ_invoices3.PNG
    580 x 169 - 17K
    DAZ_invoices2.PNG
    1039 x 427 - 53K
    DAZ_invoices.PNG
    510 x 230 - 12K
  • KeryaKerya Posts: 10,943
    edited December 1969

    It does not work if you have the one thing triggers discount on other things thingie, like New Release/80% off of V4/M4 ...
    It does not work if there is a Facebook/Twitter/Store coupon taking off 4 off 20 or something ... which gets splitted between all the items in the cart.
    The mail shows the actual prices for each item - the store (yes, I clicked on "Invoices") does not.

    Are you PC or PC+?
    Because you paid $1.99 for the Medieval Fantasy Accessories for G2F and I paid $1.34 ...

    The mail shows me $1.34, the Order shows $16.95 and the Invoices part of the Order shows $1.39 ...
    I had a 4 off 20 coupon, which explains the difference between $1.39 and $1.34.

    In the same cart I had Elfin for V4 - normally at $16.95 and shows $16.95 on the order and the invoices page - the mail tells me I paid $2.68 (which is 80% and with the 4 off 20 even a bit less than 80%).

  • TaozTaoz Posts: 10,271
    edited December 1969

    How simple things would be for everyone if the stores just dropped all those sales and discounts and just lowered the prices in general. ;)

  • KeryaKerya Posts: 10,943
    edited December 1969

    Taozen said:
    How simple things would be for everyone if the stores just dropped all those sales and discounts and just lowered the prices in general. ;)

    70% - 80% - NO WAY!
    LOL

  • LeanaLeana Posts: 12,803
    edited December 1969

    I'm PC, and didn't buy the medieval fantasy accessories on the day there was an extra discount so 1.99 is indeed what I paid.
    I didn't check all orders, obviously (way too many for that ^^), so it's entirely possible there are cases where invoice and mail don't match exactly.
    All I can suggest is to report the problem.

  • KeryaKerya Posts: 10,943
    edited December 1969

    Leana said:
    I'm PC, and didn't buy the medieval fantasy accessories on the day there was an extra discount so 1.99 is indeed what I paid.
    I didn't check all orders, obviously (way too many for that ^^), so it's entirely possible there are cases where invoice and mail don't match exactly.
    All I can suggest is to report the problem.

    I tried ... but support did not understand me and after 18 messages they said they will send the problem to somebody else.
    That was in April ....

  • LeanaLeana Posts: 12,803
    edited December 1969

    Taozen said:
    How simple things would be for everyone if the stores just dropped all those sales and discounts and just lowered the prices in general. ;)
    Not a chance. :lol:
    Besides, they would have the same problem they had with PC where people whishlist items forever rather than buying them when they're release as "the price will always be the same so there's no reason to buy it now if I don't need it immediately"
  • LeanaLeana Posts: 12,803
    edited November 2014

    Kerya said:
    Leana said:
    I'm PC, and didn't buy the medieval fantasy accessories on the day there was an extra discount so 1.99 is indeed what I paid.
    I didn't check all orders, obviously (way too many for that ^^), so it's entirely possible there are cases where invoice and mail don't match exactly.
    All I can suggest is to report the problem.
    I tried ... but support did not understand me and after 18 messages they said they will send the problem to somebody else.
    That was in April ....Weird... Seems to me it should be pretty easy to understand with a few screenshots showing the difference :/
    Let's hope DAZ people will notice the problem from this thread then.
    Post edited by Leana on
  • MN-150374MN-150374 Posts: 923
    edited December 1969

    Leana said:
    Kerya said:
    Leana said:
    I'm PC, and didn't buy the medieval fantasy accessories on the day there was an extra discount so 1.99 is indeed what I paid.
    I didn't check all orders, obviously (way too many for that ^^), so it's entirely possible there are cases where invoice and mail don't match exactly.
    All I can suggest is to report the problem.
    I tried ... but support did not understand me and after 18 messages they said they will send the problem to somebody else.
    That was in April ....
    Weird... Seems to me it should be pretty easy to understand with a few screenshots showing the difference :/
    Let's hope DAZ people will notice the problem from this thread then.

    Some in the forum wanted Freak 6! Others wanted Hiro 6! Or David 6! A few are wishing for Kids 6! ... and what about a new dog or a new cat?
    Now DAZ released a new pair of teens. That should prove: Noone at DAZ is reading this forum. ;-)

  • TaozTaoz Posts: 10,271
    edited December 1969

    Kerya said:
    Taozen said:
    How simple things would be for everyone if the stores just dropped all those sales and discounts and just lowered the prices in general. ;)

    70% - 80% - NO WAY!
    LOL

    They should of course lower the prices so they generate the same income as with all the sales gags. Customers would then generally get the stuff for the same price as with the sales. And both customers and artists would be treated more equal.

    It's come to a point where nearly everyone wait for a sale when they want to buy something so what's the point really?

    Companies would also save the wages for those who spend their time organising the sales and whatever is associated with them (like programmers who spend months on fixing bugs because all those sales gags makes the stores so complex that they can't track down the bugs).

    Also, think about how many hours people spend on finding stuff during the sales. Spend that time doing some work instead, and earn some money. You may actually earn more than you save on the sales while doing something you like.

  • TaozTaoz Posts: 10,271
    edited December 1969

    Leana said:
    Taozen said:
    How simple things would be for everyone if the stores just dropped all those sales and discounts and just lowered the prices in general. ;)
    Not a chance. :lol:
    Besides, they would have the same problem they had with PC where people whishlist items forever rather than buying them when they're release as "the price will always be the same so there's no reason to buy it now if I don't need it immediately"

    PC is just another sales gag, otherwise they wouldn't have it. Drop that as well.

  • KeryaKerya Posts: 10,943
    edited December 1969

    Leana said:
    Kerya said:
    Leana said:
    I'm PC, and didn't buy the medieval fantasy accessories on the day there was an extra discount so 1.99 is indeed what I paid.
    I didn't check all orders, obviously (way too many for that ^^), so it's entirely possible there are cases where invoice and mail don't match exactly.
    All I can suggest is to report the problem.
    I tried ... but support did not understand me and after 18 messages they said they will send the problem to somebody else.
    That was in April ....
    Weird... Seems to me it should be pretty easy to understand with a few screenshots showing the difference :/
    Let's hope DAZ people will notice the problem from this thread then.

    I did screenshots ... and asked that the store should show the same prices as the mail.
    Which lead to the question whether I want to give things back and a refund ... :roll:
    No...

    Nowadays I am simply copying my order AND the lines from the mail into a text file for future partial refund requests and the like.

  • KeryaKerya Posts: 10,943
    edited December 1969

    Taozen said:
    Leana said:
    Taozen said:
    How simple things would be for everyone if the stores just dropped all those sales and discounts and just lowered the prices in general. ;)
    Not a chance. :lol:
    Besides, they would have the same problem they had with PC where people whishlist items forever rather than buying them when they're release as "the price will always be the same so there's no reason to buy it now if I don't need it immediately"

    PC is just another sales gag, otherwise they wouldn't have it. Drop that as well.

    Of course - but sales ARE what are drawing people to buy things.
    Realistically I have enough things in my runtime for years to render ... realistically.
    For most of us this is a hobby, and I am willing to spend money on my hobby.
    People would just go elsewhere to buy, elsewhere where they do have sales ...

    The professionals who are willing to pay a lot of money for one item are not usually using DazStudio or Poser - even if the software is called "Pro".
    ;)

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,834
    edited December 1969

    Kerya said:
    Taozen said:
    Leana said:
    Taozen said:
    How simple things would be for everyone if the stores just dropped all those sales and discounts and just lowered the prices in general. ;)
    Not a chance. :lol:
    Besides, they would have the same problem they had with PC where people whishlist items forever rather than buying them when they're release as "the price will always be the same so there's no reason to buy it now if I don't need it immediately"

    PC is just another sales gag, otherwise they wouldn't have it. Drop that as well.

    Of course - but sales ARE what are drawing people to buy things.
    Realistically I have enough things in my runtime for years to render ... realistically.
    For most of us this is a hobby, and I am willing to spend money on my hobby.
    People would just go elsewhere to buy, elsewhere where they do have sales ...

    The professionals who are willing to pay a lot of money for one item are not usually using DazStudio or Poser - even if the software is called "Pro".
    ;)

    Just so I understand this correctly, are we suggesting to get rid of the PC, and just have standard pricing on everything (as opposed to the PC pricing?)

  • KeryaKerya Posts: 10,943
    edited December 1969

    Kerya said:
    Taozen said:
    Leana said:
    Taozen said:
    How simple things would be for everyone if the stores just dropped all those sales and discounts and just lowered the prices in general. ;)
    Not a chance. :lol:
    Besides, they would have the same problem they had with PC where people whishlist items forever rather than buying them when they're release as "the price will always be the same so there's no reason to buy it now if I don't need it immediately"

    PC is just another sales gag, otherwise they wouldn't have it. Drop that as well.

    Of course - but sales ARE what are drawing people to buy things.
    Realistically I have enough things in my runtime for years to render ... realistically.
    For most of us this is a hobby, and I am willing to spend money on my hobby.
    People would just go elsewhere to buy, elsewhere where they do have sales ...

    The professionals who are willing to pay a lot of money for one item are not usually using DazStudio or Poser - even if the software is called "Pro".
    ;)

    Just so I understand this correctly, are we suggesting to get rid of the PC, and just have standard pricing on everything (as opposed to the PC pricing?)

    Not WE, Not WE ... *panics*
    I like sales!

  • LeanaLeana Posts: 12,803
    edited December 1969

    Just so I understand this correctly, are we suggesting to get rid of the PC, and just have standard pricing on everything (as opposed to the PC pricing?)
    I am certainly not suggesting that :lol: I've been a PC member for 10 years, and have no desire to get rid of it.

    But yes, it seems like that's what Taozen is suggesting... No sales, no PC, just low standard prices all year round. Which IMO wouldn't work at all.

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,834
    edited December 1969

    Leana said:
    Just so I understand this correctly, are we suggesting to get rid of the PC, and just have standard pricing on everything (as opposed to the PC pricing?)
    I am certainly not suggesting that :lol: I've been a PC member for 10 years, and have no desire to get rid of it.

    But yes, it seems like that's what Taozen is suggesting... No sales, no PC, just low standard prices all year round. Which IMO wouldn't work at all.

    Yea, the point is the membership subsidises the low prices, at least, in the PC. The V4M4 pricing is mainly because of the age of the content too. Sure, there plenty of bargains to be had elsewhere, but alas.. :)

  • BarubaryBarubary Posts: 1,232
    edited December 1969

    Taozen said:
    How simple things would be for everyone if the stores just dropped all those sales and discounts and just lowered the prices in general. ;)

    Oh, it would be very simple. DAZ would go broke. Here's a nice explanation (~0:35 - 2:50): https://www.youtube.com/watch?v=QxfkWZPAUg4&spfreload=10

  • kyoto kidkyoto kid Posts: 41,937
    edited December 1969

    ....as I mentioned in the PC Anniversary Thread, the new site update should not have gone live in the middle of such a big sales event.

    I believe the instabilities caused by integrating the changes into the live functioning website (especially during an event in which prices changed frequently, sometimes every few hours) contributed heavily to the store, pricing, and cart issues many were experiencing. On several occasions I considered just clearing my cart and forgetting it. During the last 90 minutes yesterday, two major glitches occurred, all the 99¢ category items reverted to 1.99$ and all the PC items that were not on the New Releases page went to full retail price. This was not fully corrected in time before the sale ended (considering it was Sunday evening in Utah). As a matter of fact almost two hours later, a number of PC items were showing only a 30% discount.

    Basically the wy this update was introduced was an exercise in very poorly timing and it should have been held back until after the event was over. What resulted was total chaos on just about every level of the site, from the forums, to the store, to the galleries (the latter being used for the PC Anniversary Challenge) during one of the three major sales events of the year. Effectively this would be similar to say, my old company's IT department deciding to upgrade the entire plant's intranet and servers during our annual inventory audit. Bullet, meet foot.

    Two more weeks of beta testing might have actually revealed a few of the instabilities (like the forums log in and cart issues). At the very least, it wouldn't have hurt, and the PC Anniversary would most likely have gone on with nary a hitch.

  • KeryaKerya Posts: 10,943
    edited December 1969

    About the Login issues ...
    what about a roll call what browser people are using?

    Firefox 33.1.1 - no issues with logins

  • FistyFisty Posts: 3,416
    edited December 1969

    FF 33.1 no issues

  • kyoto kidkyoto kid Posts: 41,937
    edited December 1969

    ...both FF 33.1 and FF 31.0: major issues.

    As I mentioned previously I rolled back from 33.1 because it would bloat to nearly 1.5G and freeze on my 32 bit notebook which I primarily use for all my Net activity.

    In the past I'd have issues with being misdirected to the account or log in page when posting a response but discovered previewing it first before clicking submit would solve the issue. Also, logging in from a forum thread, the store, or a product page would take me right back to where I was, rarely to the account page like it does now..

    Once I was logged in, I would stay logged in, including after clicking the link to a post in a notification email again unlike now. .

    I routinely clear cache and cookies so that is not it.

  • ChoholeChohole Posts: 33,604
    edited December 1969

    i have FF 31 and no problems.

  • DAZ_JonDAZ_Jon Posts: 582
    edited December 1969

    Kyoto Kid said:
    I routinely clear cache and cookies so that is not it.

    That is actually probably it. We set long term cookies with encrypted data (and heavily leverage caching so you don't have to download the same stuff over and over) to make the site faster and keep you logged in. Sort of like how some sites with two stage auth (like a lot of banks) will do something like send you an email or text with a code on it to verify who you are before you can log in the first time, but after that they don't have to do it again (unless you clear your cookies and they "forget" you are verified), we do something similar to allow you to stay logged in over a longer period of time. Every time you clear cookies, you're essentially saying "forget I am logged in and forget any persistence of the login."
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