"There's Always Another Sale™" Sales thread: Report Issues Here

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Comments

  • gsil247 said:

    I can't get it to work. I have over $30 in my cart and one item from the Eyes and Expression, but still won't get any of the free items for free. What am I doing wrong? The last item in my cart is the only one that should be free and its only valued at $15

    You need a Genesis 8.1 item, not just any new release

  • Alias52Alias52 Posts: 320

    Kharma said:

    Alias52 said:

    Kharma said:

    I have an additional coupon that says 10% off 3 items ( see screen shot attached)  but it doesn't say what 3 items, do they have to be new, old combination of both, exclude PC ??? I have 3 items in my cart but it doesn't apply an additional 10%...

    Looks like the additional has been applied. For me, all 3 are only 30% off.

    No it's only giving me the additional 15% off for owning Vic 8.1/Michael 8.1, and the extra  20% off the  Natural Eyes as I own the first one, so with having 3 items in my cart there should now be another 10% off them according to the coupon.

     

    I see what you are saying. I wonder if the coupon is misprinted and should have said 15% both times, so that it was telling you you were going to have a discount in the header and then what the discount was. As the additional 15% is from what remains after the 30% was originally taken off, that does calculate correctly - if it was meant to be both amounts, then you are correct in saying that the numbers are wrong. It seems to me that it would be a pretty darn generous offer to give 2 discounts in one go, but that's Daz for you - full of contradictions...wink

  • KharmaKharma Posts: 3,214

    Kharma said:

    I have an additional coupon that says 10% off 3 items ( see screen shot attached)  but it doesn't say what 3 items, do they have to be new, old combination of both, exclude PC ??? I have 3 items in my cart but it doesn't apply an additional 10%...

    Is anyone else seeing this issue???  Does it work for anyone else? 

  • Kharma said:

    Kharma said:

    I have an additional coupon that says 10% off 3 items ( see screen shot attached)  but it doesn't say what 3 items, do they have to be new, old combination of both, exclude PC ??? I have 3 items in my cart but it doesn't apply an additional 10%...

    Is anyone else seeing this issue???  Does it work for anyone else? 

    Asking about this.

  • barbultbarbult Posts: 26,185

    Kharma said:

    I also now have 2 coupons for the staff picks Year of OX bundle,  Same bundle , 2 separate coupons one giving me 50% off the bundle cause I own 5 to 6 items in it and the other coupon giving me 60% off because I own 6 to 7 items in the bundle.  I tested it in my cart and it only applies the 60% off coupon, technically it should apply both coupons as I was given both coupons, it doesn't say you can only use one...

    I also had both coupons. Now they have clawed back the 60% coupon and left only thev 50% coupon. 

  • Richard Haseltine said:

    Kharma said:

    Kharma said:

    I have an additional coupon that says 10% off 3 items ( see screen shot attached)  but it doesn't say what 3 items, do they have to be new, old combination of both, exclude PC ??? I have 3 items in my cart but it doesn't apply an additional 10%...

    Is anyone else seeing this issue???  Does it work for anyone else? 

    Asking about this.

    Wrong title, now corrected - the body of the message was correct.

  • MistaraMistara Posts: 38,675

    2 orange banners i one day.  i still to afeared of broken prodlib again to shop.

  • KharmaKharma Posts: 3,214

    Richard Haseltine said:

    Richard Haseltine said:

    Kharma said:

    Kharma said:

    I have an additional coupon that says 10% off 3 items ( see screen shot attached)  but it doesn't say what 3 items, do they have to be new, old combination of both, exclude PC ??? I have 3 items in my cart but it doesn't apply an additional 10%...

    Is anyone else seeing this issue???  Does it work for anyone else? 

    Asking about this.

    Wrong title, now corrected - the body of the message was correct.

    My coupon still says an extra 10% off 3 items even though the banner has been changed to Extra 15% off 

  • Mystiarra said:

    2 orange banners i one day.  i still to afeared of broken prodlib again to shop.

    70% off a bundle that I already own everything in it 

  • Kharma said:

    Richard Haseltine said:

    Richard Haseltine said:

    Kharma said:

    Kharma said:

    I have an additional coupon that says 10% off 3 items ( see screen shot attached)  but it doesn't say what 3 items, do they have to be new, old combination of both, exclude PC ??? I have 3 items in my cart but it doesn't apply an additional 10%...

    Is anyone else seeing this issue???  Does it work for anyone else? 

    Asking about this.

    Wrong title, now corrected - the body of the message was correct.

    My coupon still says an extra 10% off 3 items even though the banner has been changed to Extra 15% off 

    Coupon, with a code that needs to be entered?

  • KharmaKharma Posts: 3,214

    @Richard Haseltine  I posted the screen shot of the coupon in my original post  there is no code it just says ( see attached)  but prior it said 10% off 3 items on the orange banner which was now  changed to An Extra  15% off  but the actual coupon wasn't changed.  I am not sure why I am given a coupon that first says I get an additional 10% off 3 items, which means any 3 items, there was no specification and then decide its not the right one and just change the banner to 15% off  with same coupon attached.  I have 3 items in my cart but the additional 10% I was given is not applying, thats hardly good business practice.

     

    coupon 10% off 3 items.jpg
    931 x 324 - 49K
  • Kharma said:

    @Richard Haseltine  I posted the screen shot of the coupon in my original post  there is no code it just says ( see attached)  but prior it said 10% off 3 items on the orange banner which was now  changed to An Extra  15% off  but the actual coupon wasn't changed.  I am not sure why I am given a coupon that first says I get an additional 10% off 3 items, which means any 3 items, there was no specification and then decide its not the right one and just change the banner to 15% off  with same coupon attached.  I have 3 items in my cart but the additional 10% I was given is not applying, thats hardly good business practice.

     

    The only suggestion I can give you is to show Daz your screenshot. As Richard had said, the title was wrong, it was the body of the message that was correct.

  • Today's Valentine special promises a "Free Valentine Item" on the promo shop page plus in today's newsletter mail. But when opening the promo, there is no trace of a free item.

  • HylasHylas Posts: 5,222

    So... how do I get the free valentine item?

  • SempieSempie Posts: 659

    Hylas said:

    So... how do I get the free valentine item?

    Better still.... what is it...? Where do we find it..?

  • Sempie said:

    Hylas said:

    So... how do I get the free valentine item?

    Better still.... what is it...? Where do we find it..?

    Sending inquiry.

  • It is this item. https://www.daz3d.com/valentine Free when you buy the Stuck on you bundle. Not sure when the page will be fixed.

  • AtiAti Posts: 9,182

    No new items today?

  • KharmaKharma Posts: 3,214

    Cris Palomino said:

    Kharma said:

    @Richard Haseltine  I posted the screen shot of the coupon in my original post  there is no code it just says ( see attached)  but prior it said 10% off 3 items on the orange banner which was now  changed to An Extra  15% off  but the actual coupon wasn't changed.  I am not sure why I am given a coupon that first says I get an additional 10% off 3 items, which means any 3 items, there was no specification and then decide its not the right one and just change the banner to 15% off  with same coupon attached.  I have 3 items in my cart but the additional 10% I was given is not applying, thats hardly good business practice.

     

    The only suggestion I can give you is to show Daz your screenshot. As Richard had said, the title was wrong, it was the body of the message that was correct.

    AS per my screenshot of my coupon it still says even in the body of my coupon  An extra 10% of 3 items, it wasn't just the title that said that information.  What Daz dept would I send it to so I can actually get a timely response before the sale prices ar no longer in effect on the 3 items I had put in my cart?

  • scorpioscorpio Posts: 8,533

    Cris Palomino said:

    It is this item. https://www.daz3d.com/valentine Free when you buy the Stuck on you bundle. Not sure when the page will be fixed.

    Thats an old item, I already have it. 

  • Kharma said:

    Cris Palomino said:

    Kharma said:

    @Richard Haseltine  I posted the screen shot of the coupon in my original post  there is no code it just says ( see attached)  but prior it said 10% off 3 items on the orange banner which was now  changed to An Extra  15% off  but the actual coupon wasn't changed.  I am not sure why I am given a coupon that first says I get an additional 10% off 3 items, which means any 3 items, there was no specification and then decide its not the right one and just change the banner to 15% off  with same coupon attached.  I have 3 items in my cart but the additional 10% I was given is not applying, thats hardly good business practice.

     

    The only suggestion I can give you is to show Daz your screenshot. As Richard had said, the title was wrong, it was the body of the message that was correct.

    AS per my screenshot of my coupon it still says even in the body of my coupon  An extra 10% of 3 items, it wasn't just the title that said that information.  What Daz dept would I send it to so I can actually get a timely response before the sale prices ar no longer in effect on the 3 items I had put in my cart?

    As far as I can see from your last screenshot, the An extra 10% is the title which is incorrect. The body only shows the extra 15% on the indicated items. As Richard stated, this is the part of the offer that is valid. To ask further, you would need to put in a ticket, show them the screenshot and explain what you want to ask.

  • xyer0xyer0 Posts: 6,326

    Recycled bundle contents now joined by recycled Valentine gift. Maybe this is Daz' contribution to sustainability.

  • Re the promo:

    "Featured Genesis 3 Items

    Buy ‘Eyes and Expressions’ New Releases, any items with "8.1" in the title or any of these items

    to get the following discounts:"

    As I have previously advised (and others have found) not all of the  "Eyes and Expressions’ New Releases" trigger the discount.

    Richard Haseltine stated this is because:

    - "You need a Genesis 8.1 item, not just any new release".

    However this is not what the promo writeup states.

    There is a comma between "Eyes and Expressions New Releases" and "any item with 8.1 in the title",  and my understanding is that this implies "or", and thus as written there are three separate triggers for the discount:

    - 1 - any of the eyes and expressions new releases, (any as there is nothing in the promo write up that states any restrictions),

    - 2 - any item with 8.1 in the title (which would imply any day, not just ones from this day),

    - 3 - any of the listed products below the promo write up.

    Now I understand the promo is most likely working as DAZ3D intended as they would want to promote 8.1, and not enviroments etc, and that it is just badly worded, but this annoys me, as I thought I would be getting the free items as I had picked one of the new releases, and feel cheated that they were not free.

    Also note that "Buy ‘Eyes and Expressions’ New Releases that have 8.1 in the title"  would also not work as a correct promo write up as  "Strong Love Poses for Genesis 3 and 8" does trigger the free stuff, and it does not have 8.1 in its title.

     

     

  • SimonJMSimonJM Posts: 6,067

    Intesresting .. on the 'deal page' I see:

    Other ‘Stuck on You’ New Releases

    Buy Victoria 8.1Micheal 8.1, or their bundles to getan EXTRA 20% OFF these items

    with Alternative shapes for M8.1 and V8.1 being the items listed. I have both in the cart, (alreday purchased V8.1 and M8.1) and only the Vb.1 item has the extra discount applied.

  • Ati said:

    No new items today?

    Yes, but they don't seem to be showing in the mains tore for at least some of us (they are on the promo page, newsletter, and if you already have the Valentine freebie in the onsite message in the case of the bundle). I have reported this.

  • iwoolcoc said:

    Re the promo:

    "Featured Genesis 3 Items

    Buy ‘Eyes and Expressions’ New Releases, any items with "8.1" in the title or any of these items

    to get the following discounts:"

    As I have previously advised (and others have found) not all of the  "Eyes and Expressions’ New Releases" trigger the discount.

    Richard Haseltine stated this is because:

    - "You need a Genesis 8.1 item, not just any new release".

    However this is not what the promo writeup states.

    There is a comma between "Eyes and Expressions New Releases" and "any item with 8.1 in the title",  and my understanding is that this implies "or", and thus as written there are three separate triggers for the discount:

    - 1 - any of the eyes and expressions new releases, (any as there is nothing in the promo write up that states any restrictions),

    - 2 - any item with 8.1 in the title (which would imply any day, not just ones from this day),

    - 3 - any of the listed products below the promo write up.

    Now I understand the promo is most likely working as DAZ3D intended as they would want to promote 8.1, and not enviroments etc, and that it is just badly worded, but this annoys me, as I thought I would be getting the free items as I had picked one of the new releases, and feel cheated that they were not free.

    Also note that "Buy ‘Eyes and Expressions’ New Releases that have 8.1 in the title"  would also not work as a correct promo write up as  "Strong Love Poses for Genesis 3 and 8" does trigger the free stuff, and it does not have 8.1 in its title.

    Sorry, I'd skipped over the mention of new releases and the link the first time I replied. I'm pretty sure that the issue is the text, but I have reported it. If you have tried to take advantage of the offer as phrased and not received the extra discounts then take a screen shot of the current promotional text and open a Sales support ticket - they may be able to offer a partial refund to match what you expect, but they may also be able to offer only a cancellation of the order; I obviously can't say.

  • SimonJM said:

    Intesresting .. on the 'deal page' I see:

    Other ‘Stuck on You’ New Releases

    Buy Victoria 8.1Micheal 8.1, or their bundles to getan EXTRA 20% OFF these items

    with Alternative shapes for M8.1 and V8.1 being the items listed. I have both in the cart, (alreday purchased V8.1 and M8.1) and only the Vb.1 item has the extra discount applied.

    Same here 

  • At the bottom of the current feature page, below the featured artists, is a selection of new items at 30% off. The exception is it excludes new items. The first 8 or 10 items are still new enough to have their release discount. The rest are within 60 days, so considered New, and excluded - at least in my shopping cart. What kind of a person would make a list using a selection criteria exactly equal to the exclusion criteria?

    Why is Daz turining their store into a machne that grinds up good will and loyalty?

  • AtiAti Posts: 9,182

    Richard Haseltine said:

    Ati said:

    No new items today?

    Yes, but they don't seem to be showing in the mains tore for at least some of us (they are on the promo page, newsletter, and if you already have the Valentine freebie in the onsite message in the case of the bundle). I have reported this.

    Thanks, Richard. The new items have appeared in the store. 

  • I give up.  This is way too complicated.  It they'd included Michael 8.1 HD in the sale, I might have gone for it.

This discussion has been closed.