"There's Always Another Sale™" Sales thread: Report Issues Here

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  • Urgh, just bought gift certificate to buy some of today's new releases and now the discounts dropped from 50% off to 29% on most of them

     

    Most of today's new releases have lost their 50% discount and are only 29% off even in the cart

    Reporting, thank you

  • Urgh, just bought gift certificate to buy some of today's new releases and now the discounts dropped from 50% off to 29% on most of them

     

    Most of today's new releases have lost their 50% discount and are only 29% off even in the cart

    Reporting, thank you

    Seems fixed

  • Cyber Monday is now only 12 hours long -- down from 24...  They did say everything was 50% off!

  • Urgh, just bought gift certificate to buy some of today's new releases and now the discounts dropped from 50% off to 29% on most of them

     

    Most of today's new releases have lost their 50% discount and are only 29% off even in the cart

    Reporting, thank you

    Seems fixed

    Fixed for me, Thanks.

    Now if I could see my downloads in DIM I could start buying again.

  • NovicaNovica Posts: 23,925
    edited December 2020

    I do have a question- I am going by My Account>Orders and creating a folder for each product listed in an order. (I assume we've had no problem with that? Hadn't heard anything about the Orders being screwed up in My Account. I assume the My Orders shows correctly what was bought.)

    Then using DIM, I'm downloading my copy. So far, all products from My Orders have indeed been in DIM. So here's the question-

    IF the product is in DIM, will it be in Product Library?  And vice versa- if a product is in the Product Library, is it in DIM? So far, everything from My Orders is in DIM. I can't download one of them, but everything's there. I just don't want to check the Product Library line by line to see if all my stuff is there, if I have already verified it's in DIM. I obviously can't use DIM though to quickly surf through images of my products as it is just a list and easy to do fast clicks using Product Library.  And with Product Library being a mess so far as the proper sequence of products, I'm not going to jump in and check all that unless I have to.

    Post edited by Novica on
  • barbultbarbult Posts: 26,565
    Novica said:

    I do have a question- I am going by My Account>Orders and creating a folder for each product listed in an order. (I assume we've had no problem with that? Hadn't heard anything about the Orders being screwed up in My Account. I assume the My Orders shows correctly what was bought.)

    Then using DIM, I'm downloading my copy. So far, all products from My Orders have indeed been in DIM. So here's the question-

    IF the product is in DIM, will it be in Product Library?  And vice versa- if a product is in the Product Library, is it in DIM? So far, everything from My Orders is in DIM. I can't download one of them, but everything's there. I just don't want to check the Product Library line by line to see if all my stuff is there, if I have already verified it's in DIM. I obviously can't use DIM though to quickly surf through images of my products as it is just a list and easy to do fast clicks using Product Library.  And with Product Library being a mess so far as the proper sequence of products, I'm not going to jump in and check all that unless I have to.

    DIM is capable of displaying product thumbnails when you hover the mouse over the product listing. You first have to select all products and right click and download thumbnails, though.

  • NathNath Posts: 2,995

    Oh joy, another sale that's so complicated that you have no idea what your final price should be.

  • NathNath Posts: 2,995

    Is https://www.daz3d.com/dforce-myles-beard-for-genesis-8-males supposed to be free in cart or 'free with purchase of debut new'?

  • jjmainorjjmainor Posts: 497
    edited December 2020

    Just went free for me...try it now.

     

    Post edited by jjmainor on
  • LeanaLeana Posts: 12,974
    Nath said:

    Is https://www.daz3d.com/dforce-myles-beard-for-genesis-8-males supposed to be free in cart or 'free with purchase of debut new'?

    It's free in cart for me, without any other item.

  • The Holiday Discount on the sale page has a higher percentage than I am getting when I put the items in my cart. 

  • Nath said:

    Is https://www.daz3d.com/dforce-myles-beard-for-genesis-8-males supposed to be free in cart or 'free with purchase of debut new'?

    Should be free. It's free in my cart with no purchase.

  • LeanaLeana Posts: 12,974
    mereasner said:

    The Holiday Discount on the sale page has a higher percentage than I am getting when I put the items in my cart. 

    What are you trying to purchase, and what discount do you expect?

  • SevrinSevrin Posts: 6,314

    Well, the loyalty discount is fun.  One new release is 51% off.  Two new releases, it goes to 44% off.

     

  • Cris PalominoCris Palomino Posts: 12,689
    edited December 2020
    Sevrin said:

    Well, the loyalty discount is fun.  One new release is 51% off.  Two new releases, it goes to 44% off.

     

    Ok, guys, 1) please remember there are different levels of loyalty percentages as far as we can see. 2) With sales this complicated, for us to try to duplicate your carts, we need to know what part of the sale items come from. If it's not a New or Still new, please help us out. Edit: And this is in general, not specific to you, Severin. I can see yours are new. Reporting on yours.

    Post edited by Cris Palomino on
  • Phoenix1966Phoenix1966 Posts: 1,902

    With a debut new item in cart, I am not getting a loyalty discount on a gift card. 

  • Loyalty Discount not working on Gift Cards with still new release?

  • barbultbarbult Posts: 26,565
    edited December 2020

    This is the new sale banner. Again, the text makes no sense to me. Does loyalty discount apply to debut new releases or not? One place it says it applies to "all New Releases". Then in the fine print it says "does not apply to Debut New".

    New or Excluded.png
    1156 x 620 - 196K
    Post edited by barbult on
  • Loyalty discount is not applied to gift card. Today's promo does allow it (Use your Loyalty Discount on a Gift Card when you buy any Debut or Still New Release) I have two debut items in the cart, plus the gift card. The gift card shoulld be 30% off (it is discounted to 20% off). With only ONE debut item in the cart, it should still work, but the discount for the gift card is set to zero.

  • SevrinSevrin Posts: 6,314
    barbult said:

    This is the new sale banner. Again, the text makes no sense to me. Does loyalty discount apply to debut new releases or not? One place it says it applies to "all New Releases". Then in the fine print it says "does not apply to Debut New".

    It worked with one Debut New Release, but not with two!

  • colcurvecolcurve Posts: 171

    Yes, personal gift card discount does not apply. instead, 20% applies if two debut items are selected.

  • barbultbarbult Posts: 26,565

    Loyalty discount is not applied to gift card. Today's promo does allow it (Use your Loyalty Discount on a Gift Card when you buy any Debut or Still New Release) I have two debut items in the cart, plus the gift card. The gift card shoulld be 30% off (it is discounted to 20% off). With only ONE debut item in the cart, it should still work, but the discount for the gift card is set to zero.

    [sarcasm] Don't worry. When we get the new store, all these sales problems will disappear. nofrown [end sarcasm]

  • With a debut new item in cart, I am not getting a loyalty discount on a gift card. 

    Reporting, I think this goes in hand with the new releases not getting the correct discounts to begin with.

  • DAZ_RawbDAZ_Rawb Posts: 817

    Thanks for reporting, I'm looking at the gift card not discounting right now.

  • NathNath Posts: 2,995
    Nath said:

    Is https://www.daz3d.com/dforce-myles-beard-for-genesis-8-males supposed to be free in cart or 'free with purchase of debut new'?

    Should be free. It's free in my cart with no purchase.

    It is now.

    Just the witching hour playing up then before.

  • kervalakervala Posts: 186

    I have the same issue with Gift Card :( I put several Debut Release in my cart but I have no discount :(

     
  • barbult said:

    This is the new sale banner. Again, the text makes no sense to me. Does loyalty discount apply to debut new releases or not? One place it says it applies to "all New Releases". Then in the fine print it says "does not apply to Debut New".

    This may be the source of the trouble. Has been reported.

     

  • barbultbarbult Posts: 26,565
    edited December 2020

    This is a really messed up sale.

    Here it says Over 4,000 Items. When you click the button it goes to URL https://www.daz3d.com/profuse-amounts-of-daz-originals#&filter_new=0&filter_platClub=0&filtered=1 and shows only 11 items!

    4000 items.png
    1082 x 497 - 750K
    Only 11 not 4000.png
    1227 x 275 - 58K
    Post edited by barbult on
  • DAZ_RawbDAZ_Rawb Posts: 817

    Gift cards should be fixed.

     

    The unnecessary filter on the PC+ Holiday Specials link has been removed, so all the items should show there as well.

  • barbultbarbult Posts: 26,565

    Is Loyalty Discount supposed to apply to Holiday Specials? We really can't tell what it is supposed to apply to. This wording makes it seem like it should:"This discount includes all New Releases and PC+ Items that are featured during the Holiday Loyalty sale.

This discussion has been closed.