Report sales errors here: "There's Always Another Sale™"

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  • jakibluejakiblue Posts: 7,281

    @AZDigitalArtist I can't find that one on their FB page?  

    Fauvist said:
    Leana said:
    Fauvist said:

    Why is this not discounted 50%?  It is not marked as a new release.  The only thing in the whole store I really wanted badly.  https://www.daz3d.com/character-converter-from-genesis-2-male-to-genesis-8-male-

    That was released on March 23rd according to the readme, which means it lost its "new" status today. It was most probably still considered as "new" when the sale was setup.

    So, by all rights, it should be 50% discounted by tomorrow.  Can someone from DAZ please apply the discount.  

    Can you bring me up to speed? What sale is this for the 50%? URL?

    The only one I know about is the one on facebook for 50% off starter bundles, which with the current sale brings the Gen2/6 starter bundles down to less than eight bucks  START-IT-UP

     

     

     

  • Cris PalominoCris Palomino Posts: 12,544
    vwrangler said:
    Fauvist said:
    Leana said:
    Fauvist said:

    Why is this not discounted 50%?  It is not marked as a new release.  The only thing in the whole store I really wanted badly.  https://www.daz3d.com/character-converter-from-genesis-2-male-to-genesis-8-male-

    That was released on March 23rd according to the readme, which means it lost its "new" status today. It was most probably still considered as "new" when the sale was setup.

    So, by all rights, it should be 50% discounted by tomorrow.  Can someone from DAZ please apply the discount.  

    Can you bring me up to speed? What sale is this for the 50%? URL?

    Riversoft Art's store is one of the ones included in the Memorial Day sale (https://www.daz3d.com/massive-memorial-weekend-sale, waaaaaaaaaaaay down at the bottom of the page). That item originally went on sale March 23, so would have ticked over to be eligible for inclusion on Saturday. I expect there are a number of items that went on sale on March 23 for different vendors that would now be eligible, but that would be tricky to keep track of.

    We'll query, but there is no indication that I can see it would be every non-new item.

  • jakiblue said:

    @AZDigitalArtist I can't find that one on their FB page?  

    Fauvist said:
    Leana said:
    Fauvist said:

    Why is this not discounted 50%?  It is not marked as a new release.  The only thing in the whole store I really wanted badly.  https://www.daz3d.com/character-converter-from-genesis-2-male-to-genesis-8-male-

    That was released on March 23rd according to the readme, which means it lost its "new" status today. It was most probably still considered as "new" when the sale was setup.

    So, by all rights, it should be 50% discounted by tomorrow.  Can someone from DAZ please apply the discount.  

    Can you bring me up to speed? What sale is this for the 50%? URL?

    The only one I know about is the one on facebook for 50% off starter bundles, which with the current sale brings the Gen2/6 starter bundles down to less than eight bucks  START-IT-UP

     

     

     

    It pops up in the ads every once and again.  There is also 20% off $50 or more, but it doesn't seem to work with much GET-IT

  • SevrinSevrin Posts: 6,313
    edited May 2020

    Bunch of Related Artist stuff has no discount

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    Post edited by Sevrin on
  • Richard HaseltineRichard Haseltine Posts: 108,347
    Sevrin said:

    Bunch of Related Artist stuff has no discount

    It is selected products not the whole catalogue, while it looks like a lot of undiscounted items if you turn off thea rtist filters all the ones I've tried are in fact mostly discounted. It's likely that many of the exceptions are, or were when the sale was set up, part of another offer.

  • SevrinSevrin Posts: 6,313
    Sevrin said:

    Bunch of Related Artist stuff has no discount

    It is selected products not the whole catalogue, while it looks like a lot of undiscounted items if you turn off thea rtist filters all the ones I've tried are in fact mostly discounted. It's likely that many of the exceptions are, or were when the sale was set up, part of another offer.

    They are all listed under Massive Artist Sale.  They're not sale priced.  This is a mistake.  The items need to be either removed or discounted.

  • Cris PalominoCris Palomino Posts: 12,544

    ...

    Sevrin said:
    Sevrin said:

    Bunch of Related Artist stuff has no discount

    It is selected products not the whole catalogue, while it looks like a lot of undiscounted items if you turn off thea rtist filters all the ones I've tried are in fact mostly discounted. It's likely that many of the exceptions are, or were when the sale was set up, part of another offer.

    They are all listed under Massive Artist Sale.  They're not sale priced.  This is a mistake.  The items need to be either removed or discounted.

    We have queried.

  • vagansvagans Posts: 422

    Also the top of the sale page states 50% off Massive Select of Featured Artists Store but the section for the Featured Artists states 40% for specific Featured Artists with another section below with a huge list. Are both sections "Featured"? And are they all supposed to be 50% or 40%? There doesn't seem to be a buy-in for an extra 10%.

  • vagansvagans Posts: 422
    edited May 2020

    edit: nevermind, apparently I just missed out on some good prices on DO original characters yesterday to stack the discount.

    Post edited by vagans on
  • DMaxDMax Posts: 637

    So newbie question about DAZ sales, judging from how this Memorial Sale has been run: does it never pay to purchase early since the sale seems to just get better (now with 15% gift card) as it progresses?

  • Antig0neAntig0ne Posts: 6
    drmaximus said:

    So newbie question about DAZ sales, judging from how this Memorial Sale has been run: does it never pay to purchase early since the sale seems to just get better (now with 15% gift card) as it progresses?

    I'm fairly new as well, but from my experience it depends on what you're hoping to get. A lot of the time things will get get better over a sale weekend, but today I was counting on a pro bundle I've had my eye on being 65% off and stacking, but today it's only 30% off. Generally I'd say take a chance on waiting though. However, when it comes to daily sales I always wait until the evening to make any purchases in case there's a flash sale.

  • SevrinSevrin Posts: 6,313
    drmaximus said:

    So newbie question about DAZ sales, judging from how this Memorial Sale has been run: does it never pay to purchase early since the sale seems to just get better (now with 15% gift card) as it progresses?

    Sometimes?  I tend to make purchases in the afternoon, in case a flash sale comes along.  Most of the time it doesn't make a difference, but you never know.  Generally, if it's an item you really want, and can get 60% or more off, it's a pretty good deal, but sometimes you can do better.  During the big sales, there's generally a catch-up sale on the weekend, but there are also special sale events during the week that only last a few hours.  It just depends on how closely you are willing and able to keep tabs on the store.

    I get email notifications of sales with the Daz Deals browser extension, so it's easy ot keep an eye on that.

  • DMaxDMax Posts: 637
    edited May 2020

    Thank you AntigOne and Sevrin for your insights; good info for newbies for future sales! From a long term revenue management and customer faith point of view, it's just not ideal to run a major sale on one day and then to overrun that with an even bigger sale the very next day especially if the same products are being offered at a bigger discount compared to just 24h before. The sales simply have to stop before my wallet gets sick hahaha but that's an entirely different subject :P

    Post edited by DMax on
  • NorthOf45NorthOf45 Posts: 5,707
    vagans said:

    Also the top of the sale page states 50% off Massive Select of Featured Artists Store but the section for the Featured Artists states 40% for specific Featured Artists with another section below with a huge list. Are both sections "Featured"? And are they all supposed to be 50% or 40%? There doesn't seem to be a buy-in for an extra 10%.

    It is odd that the Featured Artists get 40% discount with no boost from new items (which they do 90% of the time), but literally everything else in the store (except new, PC+, etc.) starts with 50% off, and many get much more with a new purchase.

  • FauvistFauvist Posts: 2,224
    Fauvist said:
    Leana said:
    Fauvist said:

    Why is this not discounted 50%?  It is not marked as a new release.  The only thing in the whole store I really wanted badly.  https://www.daz3d.com/character-converter-from-genesis-2-male-to-genesis-8-male-

    That was released on March 23rd according to the readme, which means it lost its "new" status today. It was most probably still considered as "new" when the sale was setup.

    So, by all rights, it should be 50% discounted by tomorrow.  Can someone from DAZ please apply the discount.  

    Can you bring me up to speed? What sale is this for the 50%? URL?

    https://www.daz3d.com/character-converter-from-genesis-2-male-to-genesis-8-male-

  • LeanaLeana Posts: 12,800
    edited May 2020
    Fauvist said:
    Fauvist said:
    Leana said:
    Fauvist said:

    Why is this not discounted 50%?  It is not marked as a new release.  The only thing in the whole store I really wanted badly.  https://www.daz3d.com/character-converter-from-genesis-2-male-to-genesis-8-male-

    That was released on March 23rd according to the readme, which means it lost its "new" status today. It was most probably still considered as "new" when the sale was setup.

    So, by all rights, it should be 50% discounted by tomorrow.  Can someone from DAZ please apply the discount.  

    Can you bring me up to speed? What sale is this for the 50%? URL?

    https://www.daz3d.com/character-converter-from-genesis-2-male-to-genesis-8-male-

    I think Cris meant the URL for the sale.

    Post edited by Leana on
  • FauvistFauvist Posts: 2,224
    edited May 2020
    Leana said:
    Fauvist said:
    Fauvist said:
    Leana said:
    Fauvist said:

    Why is this not discounted 50%?  It is not marked as a new release.  The only thing in the whole store I really wanted badly.  https://www.daz3d.com/character-converter-from-genesis-2-male-to-genesis-8-male-

    That was released on March 23rd according to the readme, which means it lost its "new" status today. It was most probably still considered as "new" when the sale was setup.

    So, by all rights, it should be 50% discounted by tomorrow.  Can someone from DAZ please apply the discount.  

    Can you bring me up to speed? What sale is this for the 50%? URL?

    https://www.daz3d.com/character-converter-from-genesis-2-male-to-genesis-8-male-

    I think Cris meant the URL for the sale.

    https://www.daz3d.com/massive-memorial-weekend-sale

    The link for RiverSoft Art's store is included in the 50% discount sale.

     

    Post edited by Fauvist on
  • barbultbarbult Posts: 26,271
    Fauvist said:
    Leana said:
    Fauvist said:
    Fauvist said:
    Leana said:
    Fauvist said:

    Why is this not discounted 50%?  It is not marked as a new release.  The only thing in the whole store I really wanted badly.  https://www.daz3d.com/character-converter-from-genesis-2-male-to-genesis-8-male-

    That was released on March 23rd according to the readme, which means it lost its "new" status today. It was most probably still considered as "new" when the sale was setup.

    So, by all rights, it should be 50% discounted by tomorrow.  Can someone from DAZ please apply the discount.  

    Can you bring me up to speed? What sale is this for the 50%? URL?

    https://www.daz3d.com/character-converter-from-genesis-2-male-to-genesis-8-male-

    I think Cris meant the URL for the sale.

    https://www.daz3d.com/massive-memorial-weekend-sale

    The link for RiverSoft Art's store is included in the 50% discount sale.

     

    And this is the link  from that page to the RiverSoftArt sale items.https://www.daz3d.com/massive-artist-sale#&filter_vendor=RiverSoft%20Art&filtered=1 Only about half of the items are really 50% off.

  • LeanaLeana Posts: 12,800
    edited May 2020
    barbult said:
    Fauvist said:
    Leana said:
    Fauvist said:
    Fauvist said:
    Leana said:
    Fauvist said:

    Why is this not discounted 50%?  It is not marked as a new release.  The only thing in the whole store I really wanted badly.  https://www.daz3d.com/character-converter-from-genesis-2-male-to-genesis-8-male-

    That was released on March 23rd according to the readme, which means it lost its "new" status today. It was most probably still considered as "new" when the sale was setup.

    So, by all rights, it should be 50% discounted by tomorrow.  Can someone from DAZ please apply the discount.  

    Can you bring me up to speed? What sale is this for the 50%? URL?

    https://www.daz3d.com/character-converter-from-genesis-2-male-to-genesis-8-male-

    I think Cris meant the URL for the sale.

    https://www.daz3d.com/massive-memorial-weekend-sale

    The link for RiverSoft Art's store is included in the 50% discount sale.

     

    And this is the link  from that page to the RiverSoftArt sale items.https://www.daz3d.com/massive-artist-sale#&filter_vendor=RiverSoft%20Art&filtered=1 Only about half of the items are really 50% off.

    I don't know if that was intended, however nowhere on the sale page does it say that all items from the featured artists are on sale, so it might be.

    Post edited by Leana on
  • barbultbarbult Posts: 26,271
    Leana said:
    barbult said:
    Fauvist said:
    Leana said:
    Fauvist said:
    Fauvist said:
    Leana said:
    Fauvist said:

    Why is this not discounted 50%?  It is not marked as a new release.  The only thing in the whole store I really wanted badly.  https://www.daz3d.com/character-converter-from-genesis-2-male-to-genesis-8-male-

    That was released on March 23rd according to the readme, which means it lost its "new" status today. It was most probably still considered as "new" when the sale was setup.

    So, by all rights, it should be 50% discounted by tomorrow.  Can someone from DAZ please apply the discount.  

    Can you bring me up to speed? What sale is this for the 50%? URL?

    https://www.daz3d.com/character-converter-from-genesis-2-male-to-genesis-8-male-

    I think Cris meant the URL for the sale.

    https://www.daz3d.com/massive-memorial-weekend-sale

    The link for RiverSoft Art's store is included in the 50% discount sale.

     

    And this is the link  from that page to the RiverSoftArt sale items.https://www.daz3d.com/massive-artist-sale#&filter_vendor=RiverSoft%20Art&filtered=1 Only about half of the items are really 50% off.

    I don't know if that was intended, however nowhere on the sale page does it say that all items from the featured artists are on sale, so it might be.

    I know that, but this is the specific filtered link Daz gave on the sale page. The URL contains the sale name. One could assume that Daz has created a page for just the items in this sale, and then are filtering that selection by vendor. That's what the URL implies to me. I did not choose some link from some other area of the web site to display the vendor's entire store. 

    If Daz's specific sale link does not show the correct items, how are customers supposed to know what items are in the sale? Daz sales are so often screwed up initially, one cannot assume that what you see is what you are SUPPOSED to get. That's why this thread is so full of customer questions and admin inquiries to Daz.

    I think the question is simply this: Is the Daz sale link displaying the wrong items, or are the prices on the displayed items incorrect? It seems like a straightforward question. Cris inquired over 12 hours ago, but I don't see any answer provided by Daz. It is Sunday, so maybe it will never be resolved.

  • Robert FreiseRobert Freise Posts: 4,600
    barbult said:
    Leana said:
    barbult said:
    Fauvist said:
    Leana said:
    Fauvist said:
    Fauvist said:
    Leana said:
    Fauvist said:

    Why is this not discounted 50%?  It is not marked as a new release.  The only thing in the whole store I really wanted badly.  https://www.daz3d.com/character-converter-from-genesis-2-male-to-genesis-8-male-

    That was released on March 23rd according to the readme, which means it lost its "new" status today. It was most probably still considered as "new" when the sale was setup.

    So, by all rights, it should be 50% discounted by tomorrow.  Can someone from DAZ please apply the discount.  

    Can you bring me up to speed? What sale is this for the 50%? URL?

    https://www.daz3d.com/character-converter-from-genesis-2-male-to-genesis-8-male-

    I think Cris meant the URL for the sale.

    https://www.daz3d.com/massive-memorial-weekend-sale

    The link for RiverSoft Art's store is included in the 50% discount sale.

     

    And this is the link  from that page to the RiverSoftArt sale items.https://www.daz3d.com/massive-artist-sale#&filter_vendor=RiverSoft%20Art&filtered=1 Only about half of the items are really 50% off.

    I don't know if that was intended, however nowhere on the sale page does it say that all items from the featured artists are on sale, so it might be.

    I know that, but this is the specific filtered link Daz gave on the sale page. The URL contains the sale name. One could assume that Daz has created a page for just the items in this sale, and then are filtering that selection by vendor. That's what the URL implies to me. I did not choose some link from some other area of the web site to display the vendor's entire store. 

    If Daz's specific sale link does not show the correct items, how are customers supposed to know what items are in the sale? Daz sales are so often screwed up initially, one cannot assume that what you see is what you are SUPPOSED to get. That's why this thread is so full of customer questions and admin inquiries to Daz.

    I think the question is simply this: Is the Daz sale link displaying the wrong items, or are the prices on the displayed items incorrect? It seems like a straightforward question. Cris inquired over 12 hours ago, but I don't see any answer provided by Daz. It is Sunday, so maybe it will never be resolved.

    Also a holiday weekend 

  • FauvistFauvist Posts: 2,224
    barbult said:
    Leana said:
    barbult said:
    Fauvist said:
    Leana said:
    Fauvist said:
    Fauvist said:
    Leana said:
    Fauvist said:

    Why is this not discounted 50%?  It is not marked as a new release.  The only thing in the whole store I really wanted badly.  https://www.daz3d.com/character-converter-from-genesis-2-male-to-genesis-8-male-

    That was released on March 23rd according to the readme, which means it lost its "new" status today. It was most probably still considered as "new" when the sale was setup.

    So, by all rights, it should be 50% discounted by tomorrow.  Can someone from DAZ please apply the discount.  

    Can you bring me up to speed? What sale is this for the 50%? URL?

    https://www.daz3d.com/character-converter-from-genesis-2-male-to-genesis-8-male-

    I think Cris meant the URL for the sale.

    https://www.daz3d.com/massive-memorial-weekend-sale

    The link for RiverSoft Art's store is included in the 50% discount sale.

     

    And this is the link  from that page to the RiverSoftArt sale items.https://www.daz3d.com/massive-artist-sale#&filter_vendor=RiverSoft%20Art&filtered=1 Only about half of the items are really 50% off.

    I don't know if that was intended, however nowhere on the sale page does it say that all items from the featured artists are on sale, so it might be.

    I know that, but this is the specific filtered link Daz gave on the sale page. The URL contains the sale name. One could assume that Daz has created a page for just the items in this sale, and then are filtering that selection by vendor. That's what the URL implies to me. I did not choose some link from some other area of the web site to display the vendor's entire store. 

    If Daz's specific sale link does not show the correct items, how are customers supposed to know what items are in the sale? Daz sales are so often screwed up initially, one cannot assume that what you see is what you are SUPPOSED to get. That's why this thread is so full of customer questions and admin inquiries to Daz.

    I think the question is simply this: Is the Daz sale link displaying the wrong items, or are the prices on the displayed items incorrect? It seems like a straightforward question. Cris inquired over 12 hours ago, but I don't see any answer provided by Daz. It is Sunday, so maybe it will never be resolved.

    The banner says: "50% OFF Massive Selection of Featured Artist Stores"  It doesn't say 50% off FROM a massive selection of featured Artist Stores, which would mean 50% discount on some of the items in a massive selection of featured artist stores; it says 50% off massive selection OF featured artist stores, which means a massive selection of featured artist stores are 50% off.  And you know what - I don't care.  I've been in the house for 8 weeks because I had contact with 2 people with the virus.  I don't care if it's on sale or not.  I don't care.

  • tsroemitsroemi Posts: 3,503

    Hi there, something seems to be broken, a bunch of items are reduced 70% on my wishlist but only about 50% in the cart. If this could be fixed I‘d love to buy!

  • Cris PalominoCris Palomino Posts: 12,544

    They are supposed to be 50%. There was a display issue now fixed.

  • DMaxDMax Posts: 637

    Hi there, something seems to be broken, a bunch of items are reduced 70% on my wishlist but only about 50% in the cart. If this could be fixed I‘d love to buy!

    I am having the same issue

  • tsroemitsroemi Posts: 3,503

    Oh well now the wishlist switched to about 50% also ... that is weird ... Was this only like a very short-timed sale thing? 

  • DMaxDMax Posts: 637

    Geesh, I was a few clicks away from checking out and then all the prices changed?

  • Cris PalominoCris Palomino Posts: 12,544

    No, it was incorrect. There was no 70% sale, just a display issue.

  • DMaxDMax Posts: 637

    No, it was incorrect. There was no 70% sale, just a display issue.

    Ah I guess u guys fixed the prices while some of us were checking out. I even still have screens open with the old pricing. Ok, well stuff happens. Gonna clear my cart and head off to bed then. Happy weekend to all!

  • alex86firealex86fire Posts: 1,130

    And again shop full of errors and morphing prices.

    The pro bundles were at some point discounted over 70%, now at 66%. some like https://www.daz3d.com/elios-8-pro-bundle and https://www.daz3d.com/ellithia-8-pro-bundle have lost all discounts.

    I am done with this. Cleared my cart and heading out. It just feels like we are jerked around and made to loose time.

This discussion has been closed.