Report sales errors here. "There's Always Another Sale™"
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4 of the 9 "Debut New Releases" lead to daz3d.com instead of a product page
Stepwell, French Street, SRV Skyward ... , Ahura ...
The freebies just became free for me in my cart less than a minute before this post.
It's a cache issue since I get only 3 not resolving. Plus they can be added to the cart from the sale promo page.
was "talking" of the sales promo page
cleared cache - still not resolving
same "error" on mobile device - also on shop main page
I realize, but when you see fewer items than I do, it's still a cache issue of some sort.
Edit: all the items show on the front page on my browser and iphone.
It's a problem with the Cloudflare cache (it's the cloud system Daz uses), not your cache.
If you use the "add to cart" button on the sale page then go to your cart you should be able to access the product page from there.
Most things seem to work now. Only thing I miss is the loyalty discount on todays premier artists, which was applied the last days I think. If not those "autumn leaves" should at least get the 70% from the flash sale but they stay at 66%.
Thanks, that worked.
Loyalty Discount is not added to the
65% OFF¥ These Select Artist Catalogs
offer
That offer is in the "Today only" section, loyalty discount doesn't apply to that section.
But featured artist section should, or not?
AFAIK it should work on "regular" featured artists catalogs (the ones at 40%/50% off).
I believe it should, but still does not. The other freebie is now also showing free. Perhaps things are still resolving the the featured artist's section is reported.
the last days it always was added to the "today only" offers
Nope.
I am certain that the loyal discount was added to those 65% off catalogs on earlier days, so it is odd that it is not applying now.
Having the same problem with the $2,99 items. It works only every other day for me.
Currently, when I'm not signed in, the price in my cart is $2,99; as soon as I'm signed in it leaps to $9,95.
Yesterday, it all worked fine.
Guess the store software needs a bit of an overhaul.....
oh yes, it did. bought a lot of stuff for 65% + 30%
Loyalty discount not working for me
$2.99 items again not working for me today. Same problem as yesterday (so the theory that it works every second day is not fulfilled). Items are $9.95 both on the sales page and in the cart, unless a new item is added which brings them down to $2.09 (including my 30% loyalty discount).
It's odd. I get the opposite - they go in at $2.99 but as soon as I add a new release, they jump up to normal price.
My loyalty discount isn't working either. Everything was fine yesterday. Hm.
the interactive license still not working, none discount being applied to anything.
It is only on featured items. "Get 40% OFF** Interactive Licenses on every Featured Item and Featured Artist Catalogs"
well it's not what is writing in the banner it's saying 40% in all interactive licenses(the 70% discount disappeared but neither the 40% is being applied to anything, nothing is getting any discount no new, no catalogue and it's not saying which i need to add anything to make the discount appear.
Also the weekly freesbies are not working they are not "free".
2.99 with new release (from today) not working...again.
Reporting the Interactive licenses not discounting properly. Will point out the text wording. However, I have added both freebies to my cart and both show as free.
For me the same. Is the limit of 5 per day (without a new release) for the whole sale? Regardless of the original price they show up at 9.95
We continue to flag the issue on the 2.99 products to Daz. It's just difficult to fix a problem that they cannot reproduce. You can see from the comments, there are people who are able to use as intended, others where it doesn't work at all, others where it works till you add a new item.
It worked the past days for me. This is the first time I have this problem.