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Report sales errors here. "There's Always Another Sale™"

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  • Cris PalominoCris Palomino Posts: 12,810

     

    Leana said:

    There's an inconsistency on the sale page:

    • message at the top says "Buy a Gift Card or any New Release to get Temporary PC+ Items $2.99"
    • in the Temporary PC+ section it says "Buy a Gift Card and any New Release to get Temporary PC+ Items $2.99"

     

    NorthOf45 said:

    A small conflict. At the start there is this:

    10% OFF Gift Cards

    Buy a Gift Card or any New Release to get Temporary PC+ Items $2.99

     

    Later it says:

    Temporary PC+ Items

    Buy a Gift Card and any New Release to get Temporary PC+ Items $2.99

     

    Reported.

  • jakibluejakiblue Posts: 7,281

    Is anyone else having problems with the store being extra extra slow or getting errors?

  • otherunicornotherunicorn Posts: 374
    edited November 2019
    jakiblue said:

    Is anyone else having problems with the store being extra extra slow or getting errors?

    Yes. Slow if it responds at all. Items fail to get added to the cart. "Unable to process request" error full of debug code etc. And the forum failing to log me in as well. All is not happy in DAZ land.

    Also
    The following should read $1 EACH to be correct.

    Buy any Select New Release and choose any 1 or 2 Select Genesis 8 Characters For $1*

    Post edited by otherunicorn on
  • scorpioscorpio Posts: 8,533

    Well you may have fixed things for some but its toatally broke for me now, I wasn't having problems but now I get swirlies on my wishlist page the site can't decide if I'm logged in or not. I'm not risking shopping when its like this.

  • scorpioscorpio Posts: 8,533
    otherunicorn said:
    jakiblue said:

    Is anyone else having problems with the store being extra extra slow or getting errors?

    Yes. Slow if it responds at all. Items fail to get added to the cart. "Unable to process request" error full of debug code etc. And the forum failing to log me in as well. All is not happy in DAZ land.

    Also
    The following should read $1 EACH to be correct.

    Buy any Select New Release and choose any 1 or 2 Select Genesis 8 Characters For $1*

    I'm getting all this as well

  • otherunicornotherunicorn Posts: 374

    In fact, when I tried to buy, I went through paypal, authorized the sale, then got thrown back into the shopping cart, sale failed. Now I wait to see if my money has been taken.

  • frankrblowfrankrblow Posts: 2,052
    jakiblue said:

    Is anyone else having problems with the store being extra extra slow or getting errors?

    I'm getting continuously logged out, and not just from the store, but from Studio too. I log in, and seconds later the store logs me out again. So far, it's happened six or seven times in the last hour.

  • Hemi426Hemi426 Posts: 231
    edited November 2019
    L'Adair said:
    Hemi426 said:
    Shouldn't "Quick Iray Outdoor Presets" https://www.daz3d.com/quick-iray-outdoor-presets be 70% off? They show 41% for me.

    I'm sorry, but no. They are not listed on the Flash Sale page. The offer includes most, but not all, of the products from Dreamlight.

     

    Thank you. I was just wondering, because "Quick Iray Outdoor Presets 2" are 70% off.
    Post edited by Hemi426 on
  • NorthOf45NorthOf45 Posts: 5,798
    dragonfly_2004 said:
    jakiblue said:

    Is anyone else having problems with the store being extra extra slow or getting errors?

    I'm getting continuously logged out, and not just from the store, but from Studio too. I log in, and seconds later the store logs me out again. So far, it's happened six or seven times in the last hour.

    Same here. Getting logged out of the forums, too.

  • otherunicornotherunicorn Posts: 374
    dragonfly_2004 said:
    jakiblue said:

    Is anyone else having problems with the store being extra extra slow or getting errors?

    I'm getting continuously logged out, and not just from the store, but from Studio too. I log in, and seconds later the store logs me out again. So far, it's happened six or seven times in the last hour.

    Same, and purchase is impossible. THREE failed attempts, going through paypal, and getting chucked back to a full cart.
    Giving up on this one.

  • AtiAti Posts: 9,196

    I'm not exactly sure what this Persosa.com is supposed to do, but I can barely put stuff in my cart, maybe once out of ten, the same with wishlisting, because according to the console, it returns an error code 400 on most calls.

  • scorpioscorpio Posts: 8,533

    What a joke - I can't even open DS up would be nice to hear from someone official that they are at least working on it.

  • jakibluejakiblue Posts: 7,281

    DS opens up for me, but I don't log in and I don't use Smart Content (I use the content library now) so not sure if the logging in would be the problem, as DIM isn't logging in for me.  

    scorpio said:

    What a joke - I can't even open DS up would be nice to hear from someone official that they are at least working on it.

     

  • scorpioscorpio Posts: 8,533

    I dont usually log in, but when DS does eventually open it wants me to connect/login and it can't, it seems closing the box without ticking anything works. I don't use smart content either, never have.

  • Umi no Senshi no IshiUmi no Senshi no Ishi Posts: 333

    Glad this thread exists. I at least confirm its not just me who can't purchase anything.

  • Noah LGPNoah LGP Posts: 2,617
    edited November 2019

    The shop is very slow but I was able to purchase items with store credits.

     

    I like this offer

    PC+ Members Only

    Get 20% OFF your entire order when you use coupon code:
    LUVIN-THE-PC

    Post edited by Noah LGP on
  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,944
    scorpio said:

    What a joke - I can't even open DS up would be nice to hear from someone official that they are at least working on it.

    It's been reported

     

  • WinterMoonWinterMoon Posts: 2,016

    OK, it's definitely not just me who's not allowed to shop or log out today. surprise

  • scorpioscorpio Posts: 8,533
    Jack Tomalin said:
    scorpio said:

    What a joke - I can't even open DS up would be nice to hear from someone official that they are at least working on it.

    It's been reported

     

    Good began to wonder if anyone cared.

  • ChoholeChohole Posts: 33,604

    And we have a reply from Daz,   and do remember that is 03:45 there,  so we got him out of bed.

     

  • scorpioscorpio Posts: 8,533
    Chohole said:

    And we have a reply from Daz,   and do remember that is 03:45 there,  so we got him out of bed.

     

    I do understand that but as a company whose customer base is world wide that isn't really relavant if they want to continue to make money from those customers. I find that this attitude that we should be grateful to be able to spend our money slightly bizarre.

  • Noah LGPNoah LGP Posts: 2,617
    edited November 2019

    Error message

     

     

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    1423 x 599 - 120K
    Post edited by Noah LGP on
  • scorpioscorpio Posts: 8,533
    Chohole said:

    And we have a reply from Daz,   and do remember that is 03:45 there,  so we got him out of bed.

     

    What was the reply - cause I don't see any improvement yet.

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,944
    scorpio said:
    Chohole said:

    And we have a reply from Daz,   and do remember that is 03:45 there,  so we got him out of bed.

     

    What was the reply - cause I don't see any improvement yet.

    It's being worked on.

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,944
    scorpio said:
    Chohole said:

    And we have a reply from Daz,   and do remember that is 03:45 there,  so we got him out of bed.

     

    I do understand that but as a company whose customer base is world wide that isn't really relavant if they want to continue to make money from those customers. I find that this attitude that we should be grateful to be able to spend our money slightly bizarre.

    No ones asking for gratitude, just some patience please while the issue is being resolved.

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,944

    Should be good to go now :)

  • frankrblowfrankrblow Posts: 2,052

    Logged in for a full thirty seconds now, and counting... which is longer than I've stayed logged in for an hour and a half or two. Fingers crossed.

  • scorpioscorpio Posts: 8,533
    Jack Tomalin said:
    scorpio said:
    Chohole said:

    And we have a reply from Daz,   and do remember that is 03:45 there,  so we got him out of bed.

     

    I do understand that but as a company whose customer base is world wide that isn't really relavant if they want to continue to make money from those customers. I find that this attitude that we should be grateful to be able to spend our money slightly bizarre.

    No ones asking for gratitude, just some patience please while the issue is being resolved.

    Then why not just ask, instead of making a comment that implies we have put someone out because we want to spend money.

  • otherunicornotherunicorn Posts: 374

    Yup, checkout worked, thanks.

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,944
    scorpio said:
    Jack Tomalin said:
    scorpio said:
    Chohole said:

    And we have a reply from Daz,   and do remember that is 03:45 there,  so we got him out of bed.

     

    I do understand that but as a company whose customer base is world wide that isn't really relavant if they want to continue to make money from those customers. I find that this attitude that we should be grateful to be able to spend our money slightly bizarre.

    No ones asking for gratitude, just some patience please while the issue is being resolved.

    Then why not just ask, instead of making a comment that implies we have put someone out because we want to spend money.

    I took Choholes reply to mean exactly that - it's 3.45am so please bear with them while they wake up and fix the issue.

This discussion has been closed.