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Report sales errors here. "There's Always Another Sale™"

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  • wizwiz Posts: 1,100

    And FWIW my problem items are...

    https://www.daz3d.com/dforce-brooklyn-outfit-for-genesis-8-females

    https://www.daz3d.com/ts-classic-bathroom-02

    https://www.daz3d.com/on-the-farm-orchard

    https://www.daz3d.com/gaius-hd-for-genesis-8-male

    And just to make things more confusing, I could see the last two of those yesterday.

  • memcneil70memcneil70 Posts: 5,315

    @Chohole - Thanks, for reporting. I am on the other side of the Rockies from Salt Lake City, still in MST, so I feel for them. I have weird work days and loose track of weekends.

    For what it may be worth, I am on Xfinity for internet, use Chrome on my iMac, and in Denver, Colorado, all pages appear fine. When I first saw them this morning, and now in the afternoon. (With the one issue of the PA's name missing from the page.)

    Mary

  • P A Y A T PP A Y A T P Posts: 1,175

    V4 and M4 items at $2.99! Is it worth it?

  • frankrblowfrankrblow Posts: 2,052
    Habulin Dati said:

    V4 and M4 items at $2.99! Is it worth it?

    Most of those I see have been cheaper in the past, and no doubt they'll get cheaper in the future. Worth it at $2.99? That depends on if you need them now.

  • Richard HaseltineRichard Haseltine Posts: 108,072

    I'm told that the system has been given a shaking - are the swirlies still there? I know my missing link (for a product that had a name and thumbnail) was better by this evening.

  • frankrblowfrankrblow Posts: 2,052
    Richard Haseltine said:

    I'm told that the system has been given a shaking - are the swirlies still there? I know my missing link (for a product that had a name and thumbnail) was better by this evening.

    The product thumbnails on both the main store page and on the linked page are now showing for me at least. Thanks!

  • AZDigitalArtistAZDigitalArtist Posts: 806
    Ellessarr said:
    Richard Haseltine said:
    Ellessarr said:

     

    dragonfly_2004 said:
    Richard Haseltine said:

    I'm told that the system has been given a shaking - are the swirlies still there? I know my missing link (for a product that had a name and thumbnail) was better by this evening.

    The product thumbnails on both the main store page and on the linked page are now showing for me at least. Thanks!

    I haven't had trouble with this at all, using Silk browser on my Fire tablet, nor on my desktop with either Edge or Chrome.  I am in Canada.   Hope this info helps.

  • namffuaknamffuak Posts: 4,409
    Richard Haseltine said:

    I'm told that the system has been given a shaking - are the swirlies still there? I know my missing link (for a product that had a name and thumbnail) was better by this evening.

    The two from last night have now appeared, but the two from Thursday night are still awol.

  • WendyLuvsCatzWendyLuvsCatz Posts: 40,090
    edited November 2019
    namffuak said:
    otherunicorn said:
    namffuak said:

    OK, to summarize - primarily for the moderators here to pass upstream -

    1) Once the problem appears it does not go away - it persists for the same entries through cache clearing and reboots over the span of days.

    2) It is not browser specific.

    3) If it is a client-side issue it is an issue that cannot be fixed by action on the client side.

    4) This started happening to multiple people on Thursday night's store update.

    5) This is only happening in the US (?)

    1) In my case, at least, it did resolve itself by the following morning.
    5) I'm in Australia

    Two more data points - thanks!

    @Richard - I've been stuck in the position of trying to debug issues like this; about all that can be done is collect all the reports possible and build a matrix trying to find some common point. And, quite frankly, even with a wide spectrum of reports there is an extended period of forcibly interfacing your head with a handy wall. frown

    Me too

    (Australia fixed next day)

    it affects all devices btw ipad and computers so it is regional not user specific 

    not tried a VPN

    Post edited by WendyLuvsCatz on
  • davesodaveso Posts: 7,793

    I have two new ones still swirling. the two on the bottom left side. Two on top are now good. 

  • TomDowdTomDowd Posts: 200
    namffuak said:
    Richard Haseltine said:

    I'm told that the system has been given a shaking - are the swirlies still there? I know my missing link (for a product that had a name and thumbnail) was better by this evening.

    The two from last night have now appeared, but the two from Thursday night are still awol.

    Same for me!

  • NorthOf45NorthOf45 Posts: 5,692

    The new Artillery Machine Gun (65325) is at the end of the last store page instead of at the top of the first with the rest of the new additions.

  • namffuaknamffuak Posts: 4,409

    The top row center pair on the black Friday sale page are not showing up; on the main store page I'm missing the first two on the second row. Giaus and the Farm Orchard are still missing on both pages.

  • mcorrmcorr Posts: 1,104

    Select pc items with progressive discounts ( 1 for 20%, 2 for 30%, 3 for 40%, 4 or more for 50%) not working.

  • mcorrmcorr Posts: 1,104

    Removed a few items, now it’s working again ... strange

  • Cris PalominoCris Palomino Posts: 12,482
    NorthOf45 said:

    The new Artillery Machine Gun (65325) is at the end of the last store page instead of at the top of the first with the rest of the new additions.

    Reported

  • Cris PalominoCris Palomino Posts: 12,482
    namffuak said:

    The top row center pair on the black Friday sale page are not showing up; on the main store page I'm missing the first two on the second row. Giaus and the Farm Orchard are still missing on both pages.

    We've let Daz know that customers are still seeing these problems.

  • davesodaveso Posts: 7,793

    i have 4 swirlies this morning on the new stuff. You can tell "DAZ they for sure losing business. The PAs should be upset, its their stuff we cannot even see. 

  • jestmartjestmart Posts: 4,449

    So it is not just me and my broken computer.

  • maikdeckermaikdecker Posts: 3,037
    edited November 2019

    Just a question..

    In this weekend's sale part with the Daz Original products there's a couple PC+ items among them (like Driftwood Spa and Pool)

    So my question is: how is the 44% off supposed to be applied to these? And how would the additional % off when shopping several of these items would be applied?

    'Cause using the PC+ price with 44% off and then taking 50% off the resulting price for buying four or more items didn't lead to the result shown in the shopping basket (which was higher than expected)

    Meaning: making sales too complicated or hard to understand often leads to no sale done.

    Post edited by maikdecker on
  • Matt_CastleMatt_Castle Posts: 3,010
    maikdecker said:
    So my question is: how is the 44% off supposed to be applied to these?

    Basically, PC members get items involved in the sale at an additional 20% discount. 44% is what you get if you take 20% off the normal 30% DO discount.

  • ALLIEKATBLUEALLIEKATBLUE Posts: 2,983

    still seeing the swirlies, I'm in PA

  • cdpro_2831bbd990cdpro_2831bbd990 Posts: 1,430
    That staff picks bundle is a nice idea. Unfortunately, I own all but 4 items. Even with the extra discount, it's a wash for me. But since it is bundle 1, I'm hoping to see more. :)
  • otherunicornotherunicorn Posts: 374
    cdpro_2831bbd990 said:
    That staff picks bundle is a nice idea. Unfortunately, I own all but 4 items. Even with the extra discount, it's a wash for me. But since it is bundle 1, I'm hoping to see more. :)

    If it was 10% off PER ITEM that you owned (up to a maximum, I guess) , it might work.

  • frankrblowfrankrblow Posts: 2,052

    I, too own most of the bundle, and what I don't own, I don't want.

    I've been offered an extra 30% off, for a total of 66%, giving a price of about $55 which is pathetic for the few remaining items. Individually, they've all been cheaper before, and probably will be again..

  • Rod Wise DriggoRod Wise Driggo Posts: 2,312
    edited November 2019

    I got a banner offering an extra 70% off as I own 1 or more items*. That brings the bundle to 85% discount total or $23,51.

    Well, "unfortunately" I own 10 of the 13 products included in the bundle. So that's $23,51 for - im my case - two pose sets plus the clothing product from Nikisatez. I like the bundle idea in general but the way it is, it's no great deal for heavy customers. Will definitely pass. If DAZ would have offered something like $4-5 per missing product, I would have thought about it but even the 70% doesn't cut it in my case.

    *Don't know if the extra percentage is bound to the # of products. If so, it might stop at 7 products = 70% which whould be $23,51 for the remaining 6 and a far better deal.

    ===

    OK, now I'm sort of p*****. Owning 10 of 13 makes the staff deal uninteresting. So I also miss 20% of new releases and two free items. Thanks for being a good customer, DAZ!

    Post edited by Rod Wise Driggo on
  • dragotxdragotx Posts: 1,147
    Rod Wise Driggo said:

    I got a banner offering an extra 70% off as I own 1 or more items*. That brings the bundle to 85% discount total or $23,51.

    Well, "unfortunately" I own 10 of the 13 products included in the bundle. So that's $23,51 for - im my case - two pose sets plus the clothing product from Nikisatez. I like the bundle idea in general but the way it is, it's no great deal for heavy customers. Will definitely pass. If DAZ would have offered something like $4-5 per missing product, I would have thought about it but even the 70% doesn't cut it in my case.

    *Don't know if the extra percentage is bound to the # of products. If so, it might stop at 7 products = 70% which whould be $23,51 for the remaining 6 and a far better deal.

    ===

    OK, now I'm sort of p*****. Owning 10 of 13 makes the staff deal uninteresting. So I also miss 20% of new releases and two free items. Thanks for being a good customer, DAZ!

    I also want to know if the extra % off code includes the 20% off the whole ticket for PC+ members, or do we have to lose that if we want the bundle for anything approaching a reasonable price?
  • Matt_CastleMatt_Castle Posts: 3,010
    Rod Wise Driggo said:
    *Don't know if the extra percentage is bound to the # of products. If so, it might stop at 7 products = 70% which whould be $23,51 for the remaining 6 and a far better deal.

    I got 40% for having 6 of the items. There's presumably some relationship, but it's not as simple as 10% per item.

    In any case, it's definitely a weird deal. Customers who've been around a while will have already turned down most or all of these items at a 60% discount, roughly the price currently offered*... and that's presuming that the customer actually wanted everything left in the deal.

    * I will concede that several of them have only recently become DOs (although, oddly Angel's Secrets is apparently NOT a DO - bundling of a mix of DO and non-DO items is fairly unusual, except where items have been bought up afterwards) so are now theoretically cheaper than they would previously have been, but because they're all old items and don't have to wait two months for them to be valid for sales, it won't be too long to wait before they are at their new 60% off price.

  • L'AdairL'Adair Posts: 9,479
    Rod Wise Driggo said:

    I got a banner offering an extra 70% off as I own 1 or more items*. That brings the bundle to 85% discount total or $23,51.

    Well, "unfortunately" I own 10 of the 13 products included in the bundle. So that's $23,51 for - im my case - two pose sets plus the clothing product from Nikisatez. I like the bundle idea in general but the way it is, it's no great deal for heavy customers. Will definitely pass. If DAZ would have offered something like $4-5 per missing product, I would have thought about it but even the 70% doesn't cut it in my case.

    *Don't know if the extra percentage is bound to the # of products. If so, it might stop at 7 products = 70% which whould be $23,51 for the remaining 6 and a far better deal.

    ===

    OK, now I'm sort of p*****. Owning 10 of 13 makes the staff deal uninteresting. So I also miss 20% of new releases and two free items. Thanks for being a good customer, DAZ!

    There is this:

    PC+ Members Only

    Get 20% OFF your entire order when you use coupon code:
    LUVIN-THE-PC

    Of course, it's "either-or" with the coupons. You can't use both at the same time. I suspect the point of the 20% Off entire order coupon is so one can use the banner coupon to get the bundle and free products, and then the second coupon for everything else, as the banner coupon only applies to the bundle.

     

  • L'AdairL'Adair Posts: 9,479

    I've stumbled across an issue in the Featured Artists section. Three of the vendors links' go to the wrong page. They are part of the sale, just the links are wrong. Here they are, with the correct links:

This discussion has been closed.