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New Year, New Sales Thread: Report Issues Here 4 "Reporting Only"

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  • Joe2018Joe2018 Posts: 306
    edited June 20

    I start with 1 Qualified Item = it gets the 10%, adding another four and all get 20% and so on to the "Five Items limit". The sixt item does get not the discount. If I delete a previous item the sixt item gets the discount... 

    Post edited by Joe2018 on
  • Joe2018Joe2018 Posts: 306

    Screenshot for that - Cart 2 - Item before the sixt deleted - item gets the discount.

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    DAZ 20260620 2.jpg
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  • ElorElor Posts: 3,937

    P3D Astrid is a Daily Dealz: if you remove P3D Astrid from your cart, you should see all items from your wishlist with the same discount (76% if you have 5 or more from your wishlist).

    To get the cheapest cart, once you know what you want to buy, you need to 

    • Add P3D Astrid to your cart (it doesn't really matter if it's the first or last item)
    • Add the five costliest items first, because instead of the base 50% off for being included in the featured artists stores, they will receive 70% thanks to P3D Astrid.
    • Add the rest of the items in your cart: while they will only have the base 50% discount, they will still benefit from the 20% wishlist discount.
  • garrett_3dgarrett_3d Posts: 607

    Seems like new releases are getting the discount. Just tried several in my cart and they all get 10% off.

  • danmast94danmast94 Posts: 178

    Joe2018 said:

    Screenshot for that - Cart 2 - Item before the sixt deleted - item gets the discount.

    That is just the 70% off for 5 Published Artist items. A jump from 76% to 86% is not 10 or 20%, that's a 40% jump (because you are going from 50% off PA to 70%). If that were due to the wishlist "5 or more", you would be going from 76 to 81.

  • barbultbarbult Posts: 27,208

    I believe the limit of 5 from the https://www.daz3d.com/daily-dealz-sale#fas sale, as Elor pointed out, was the cause of my cart problems with the wishlist sale. These sales are incomprehensibly complicated and convoluted. I've already wasted too much time trying to understand it. I don't want to pursue it any more today. I appreciate the time others have spent to figure it out and post about it.

  • CybersoxCybersox Posts: 9,737

    Was it ever determined whether the lines about coupon codes only usable once per customer is an error, whether there is a coupon code that was left out, or if the entire offer is really somehow limited to once per customer?  Literally half of Saturday is now gone and I've had a cart half complete since 1:00 am DAZ time.  

  • Richard HaseltineRichard Haseltine Posts: 110,817

    Cybersox said:

    Was it ever determined whether the lines about coupon codes only usable once per customer is an error, whether there is a coupon code that was left out, or if the entire offer is really somehow limited to once per customer?  Literally half of Saturday is now gone and I've had a cart half complete since 1:00 am DAZ time.  

    Code reference does not apply, though I don't think it is going to be corrected. You get the offer automatically, and more generously than advertised when it comes to new releases, no code required.

  • emanuela1emanuela1 Posts: 1,181

    I just purchased the Mesh grabber bundle, but there are some problems, apparently they are present in the product library, but Mesh grabber and Morph editor only have the possibility of manual installation, the file for IM is missing, while for the Mesh grabber rotation add-on there is no file to download, neither manually nor for IM. :(

  • Richard HaseltineRichard Haseltine Posts: 110,817

    emanuela1 said:

    I just purchased the Mesh grabber bundle, but there are some problems, apparently they are present in the product library, but Mesh grabber and Morph editor only have the possibility of manual installation, the file for IM is missing, while for the Mesh grabber rotation add-on there is no file to download, neither manually nor for IM. :(

    That probably needs a ticket, though you could give it a day or so to see if it was just a passing glitch (or if others have the same issue).

  • richardandtracyrichardandtracy Posts: 7,861
    edited June 21

    For information.

    I can only use an Android tablet at home , and since Friday's shop update, this is what the shop looks like:

    The main wishlist/outlet/QG adverts work if I can touch them in the first couple of seconds (basically before the spinning coloured dots appear. If I leave it any longer the page freezes and I have to kill the browser tab. Browser: Adblocker and Chrome . Android version 10.

    I am not really complaining as it's guaranteed to save me money, but the PA's may get a little disgruntled if it spreads

    Regards,

    Richard 

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    Post edited by richardandtracy on
  • barbultbarbult Posts: 27,208

    @richardandtracyThe shop shows thumbnails OK on my Samsung phone (Android) with the Samsung browser. Maybe try a different browser.

  • richardandtracyrichardandtracy Posts: 7,861

    I've updated the post to show both browsers I use. Neither work.

    If the shop doesn't want to work with them, it's really not my loss.

    Regards,

    Richard.

  • frank0314frank0314 Posts: 15,019
    edited June 21

    If someone else uses Android, can I get a couple more of you to please try? We need to try those other browsers so we can get the issue reproduced so we can let Web know there is an issue so they can get it fixed. Chrome works on my iPhone, but I no longer have anything Android, so I can't test it. This has happened in the past with a site update.

    Edit: richardandtracy do you have AdBlocker plugin installed on Chrome as well?

    Post edited by frank0314 on
  • miladyderyni_173d399f47miladyderyni_173d399f47 Posts: 2,971
    edited June 21

    frank0314 said:

    If someone else uses Android, can I get a couple more of you to please try? We need to try those other browsers so we can get the issue reproduced so we can let Web know there is an issue so they can get it fixed. Chrome works on my iPhone, but I no longer have anything Android, so I can't test it. This has happened in the past with a site update.

    Edit: richardandtracy do you have AdBlocker plugin installed on Chrome as well?

    Android tablet (Lenovo Nook)

    Duck Duck Go browser: Main page no longer slowloading, except options in dropdowns which are intermittently slow or non-responsive. Also, left main page dropdown (hamburger sometimes opens the category dropdown instead; this has even happened when an option in the dropdown was selected.

    Chrome browser: Main page & daily page no longer slow loading. Both left & right page dropdown, plus categories link freeze immediately. A refresh may or may not help. Once it behaves, the problem doesn't recur that session. Unless you open the shop page in a new tab for some reason. The freese issue is constant & worse than previously.

    Post edited by miladyderyni_173d399f47 on
  • emanuela1emanuela1 Posts: 1,181

    Richard Haseltine said:

    emanuela1 said:

    I just purchased the Mesh grabber bundle, but there are some problems, apparently they are present in the product library, but Mesh grabber and Morph editor only have the possibility of manual installation, the file for IM is missing, while for the Mesh grabber rotation add-on there is no file to download, neither manually nor for IM. :(

    That probably needs a ticket, though you could give it a day or so to see if it was just a passing glitch (or if others have the same issue).

    I just checked and it hasn't been resolved, I'll wait a little longer, a few hours, then I'll open a ticket.

     

  • MelanieLMelanieL Posts: 7,847

    Richard Haseltine said:

    emanuela1 said:

    I just purchased the Mesh grabber bundle, but there are some problems, apparently they are present in the product library, but Mesh grabber and Morph editor only have the possibility of manual installation, the file for IM is missing, while for the Mesh grabber rotation add-on there is no file to download, neither manually nor for IM. :(

    That probably needs a ticket, though you could give it a day or so to see if it was just a passing glitch (or if others have the same issue).

    I'm seeing the same problem in my Product Library - I bought the set in 2020 so it's not just a recent purchase glitch. 

  • LeanaLeana Posts: 13,420
    edited June 21

    frank0314 said:

    If someone else uses Android, can I get a couple more of you to please try? We need to try those other browsers so we can get the issue reproduced so we can let Web know there is an issue so they can get it fixed. Chrome works on my iPhone, but I no longer have anything Android, so I can't test it. This has happened in the past with a site update.

    Edit: richardandtracy do you have AdBlocker plugin installed on Chrome as well?

    I just tried on my Android tablet using Chrome and Samsung browser: it takes almost 2 minutes of swirlies before it finally displays the list of products on the main shop page, with 10-15 seconds where it only shows the "what's hot" section and not the main section with the products. Once it has finished loading navigation between pages is rather fluid. Displaying the list of all featured artists was almost as long. I tried the Daz originals category page too, and it took around 30-45 seconds to display the first products.

    And it's not just the first time, it does the same every time I open or refresh the page, logged in or not. 

    It's an old Galaxy Tab under Android 8, so probably not the most recent version of the browsers, but other sites work fine (and so did the old site). I do have an ad blocker extension installed at least on the Samsung browser.

    Post edited by Leana on
  • richardandtracyrichardandtracy Posts: 7,861
    OK, just finished working and have had time to look a bit more. After Leana's intervention, I did leave it until something happened. In Chrome (no adblocker), first page loading was 3 minutes 21 seconds. On Adblocker, loading ended up being 1 minute 49 seconds. I clear cache almost daily due to storage being 22Gb on the machine and keeping used storage down to 68-71%. Any more used and performance drops catastrophically. It really is a discouraging loading time. Regards, Richard.
  • NorthOf45NorthOf45 Posts: 5,836

    emanuela1 said:

    Richard Haseltine said:

    emanuela1 said:

    I just purchased the Mesh grabber bundle, but there are some problems, apparently they are present in the product library, but Mesh grabber and Morph editor only have the possibility of manual installation, the file for IM is missing, while for the Mesh grabber rotation add-on there is no file to download, neither manually nor for IM. :(

    That probably needs a ticket, though you could give it a day or so to see if it was just a passing glitch (or if others have the same issue).

    I just checked and it hasn't been resolved, I'll wait a little longer, a few hours, then I'll open a ticket.

     

     Same here. I bought them in 2019-2020 (before there was a bundle) and see the same situation regarding downloads. Only Manual .exe for Mesh Grabber and Morph Editor, nothing for Rotations.

  • LeanaLeana Posts: 13,420

    Mesh grabber Rotations add-on not having a manual install file is normal, there never was one for this product.

    They should all have DIM files though.

  • frank0314frank0314 Posts: 15,019

    richardandtracy said:

    OK, just finished working and have had time to look a bit more. After Leana's intervention, I did leave it until something happened. In Chrome (no adblocker), first page loading was 3 minutes 21 seconds. On Adblocker, loading ended up being 1 minute 49 seconds. I clear cache almost daily due to storage being 22Gb on the machine and keeping used storage down to 68-71%. Any more used and performance drops catastrophically. It really is a discouraging loading time. Regards, Richard.

    Thanks, we let them know.

  • emanuela1emanuela1 Posts: 1,181
    edited June 21

    Thanks Leana, I saw them in DIM. All three are there, but the two that also have the downloadable version are a different size than the downloaded ones. I'm not at home right now, so I used a computer that isn't mine, where I temporarily installed DIM to check for this problem. I'll have to uninstall it later, but as soon as I get home to my computer, around the weekend, I'll install them and try them. I'll give you feedback if everything works.
    Thanks also to Richard Haseltine for the reply, and to MelanieL and NorthOf45 for reporting the same problem. I'll let you know if it resolves.

     

    Post edited by emanuela1 on
  • MegonNoelMegonNoel Posts: 385

    Site is acting like I don't own any of the current Daily Dealz. I own three of them (all from the ones shown today). It's not giving the extra 40% off featured artist stores, and it's not giving the 10% off gift cards for owning three. 

  • barbultbarbult Posts: 27,208

    And the Free Daz+ item for Daz+ members does not work either.

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  • tjcall_88c6a765f8tjcall_88c6a765f8 Posts: 62

    Just completed purchase of today's Daily Deal.

    Don't own any other Daily Deal items.

    Now trying to purchase a Debut New Release but not getting the additional 10% discount for owning a Daily Deal.

  • xyer0xyer0 Posts: 6,484

    MegonNoel said:

    Site is acting like I don't own any of the current Daily Dealz. I own three of them (all from the ones shown today). It's not giving the extra 40% off featured artist stores, and it's not giving the 10% off gift cards for owning three. 

    Same for me, except I own four of the current Daily Dealz, and the new one is in the cart, but only getting 30% off an item from yesterday, 

  • Cris PalominoCris Palomino Posts: 12,888

    Reporting all of the above.

  • ElorElor Posts: 3,937
    edited June 22

    The order of the lines give a wrong idea about how this free item offer is working: currently, the Daz+ item is only free with a Debut New release for Premier/Daz+ members.

    Instead of 

    Get any 1 Daz+ for $1

    With any Debut New Release

    or FREE for Premier and Daz+ members

    it should be

    Get any 1 Daz+ for $1

    or FREE for Premier and Daz+ members

    With any Debut New Release
     

    at least if the intend of the offer is to give a free item with the purchase of a DNR.

    If the intend of the offer is to give a free item to Premier/Daz+ members with no purchase necessary, then the offer is not working (the Daz+ item is only free with a DNR in the cart).

    Post edited by Elor on
  • garrett_3dgarrett_3d Posts: 607

    It reads just fine to me. OK it could have been worded the other way around as you suggest, but not strictly necessary as either way reads correctly.

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