You've been heard. Response re: 4.9 and Encryption
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This is good news. Well, the first bit is, anyway. Thanks.
... but ... this now makes two mistakes relating to DRM'd products. And that's not speculation.
WOW!!! Thank you, Thank you, Thank you Jack and Richard
It srill shows as encrypted Connect only on the product page so I'll wait a bit to get it
Edited to remove statement
And I will - just as soon as the Install Types field has been updated and I can take a screen dump.
+1
I've said it before, but I filed a ticket for all items bought that included the encrypted one.
No, it's unfortunate - but tomorrow is a new day :)
Thank you for your efforts; too late for Daz.
Figured it was probably something like that. Mistakes happen.
Hoping the Encrypted Connect freebies if they appear aren't considered as valid statistical data towards purchases as their free status would seriously skew that. Though I'm sure the PTB have taken that into consideration.
edit: While the 'sales' data from the Toll Booth is likely considered flawed, it may at least be worth looking at. Things like return tickets filed, users particularly PC+ that were in the store purchasing other items and not that one... obviously not a large sampling, but something to look at.
Once it's fixed, I will remove my ticket. Waiting on that.
And I think this crossed wires supports my assertion that this whole mess is due to some small number of management types (possibly even one person ) who don't understand the technology.
I realize the rest of Daz can't speak freely, but know that I sympathize with the stupid position this puts you in.
Indeed mistakes happen, but some of Daz's actions have left a bad taste in my mouth and have eroded the trust they enjoyed previously.
That's very nice, but I wouldn't touch it now with a 10 foot pole.
Applause!
The readers reward that stand, too. You probably don't have with and without DRM data for your own sales, but it's out there for other publishers. TOR is a pretty decent sized publisher. They dropped DRM, and their legitimate sales shot up something like 20% the first year and another 20% the next.
Ugh...I just ordered Toll Booth, before I saw it was Encrypted Only. Doesn't show in DIM, and confused the heck out of me :(
I submitted a ticket to remove it from my product library.
Thanks a lot Jack and Richard for working this out!
Richard said a few pages back that this was supposed to be fixed but it hasn't as of yet. So It wont go into my cart until it has.
Indeed, I will always go out of my way to buy things -- especially ebooks -- from a "no DRM" seller, even if I could buy the exact same product cheaper elsewhere with DRM attached.
Oh, and that's 3 mistakes now they've made with "Encrapted" products -- love that word so I'm stealing it!Ah...OK, well when its fixed, I will download.
I agree with William. Time (and $$$) will tell if DRM is good, bad or it doesn't matter. Remember, although the anti-DRM group here in the Forums is VERY vocal, they may not represent a larger group of non-Forum users who either don't care or don't even know what DRM is.
I am pleased to know that at least some sort of "doomsday switch" scenario is in place. I'm not 100% reassured, but I'm about 85%.
On the PLUS side, I'm happy to hear about the addition of an "Install" tab (or whatever it will be called). I've only played with DS 4.9 a little bit so far, and found the whole Connect thing to be a bit confusing and not as easy to use as the DIM.
Some of the articles around on the TOR decision make for interesting reading on the subject of DRM and the damage it can do, to both consumers and businesses and to the market as a whole. It's also more relevant to this market, as books are often the products of single authors working through a vendor/publisher rather than what are usually large collaborative efforts like major software packages. (I wouldn't touch any articles or data from the music industry. The mess the RIAA has made there goes well beyond the scope of DRM)
I do not do digital downloads of music either, I buy CD's, think I am the only person who does, but then again I buy books and DVD's of movies too
they prob have DRM but as long as they play on my player its fine
point being I do not need to be on the internet to use them either!
Yeah... the DRM in some of those is pretty harsh. I've seen old dvds that warn that the Macrovision DRM on the DVD could damage dvd player and/or disc if you attempted to copy it. Sony got in major hot water for drm that installed a rootkit on peoples computers when they put in certain music CDs. (giving hackers a nice easy backdoor to look for on the customer's computer.) Another Sony plan involved data that copying techniques would convert to 'music' on a copy that would be able to damage speakers and other equipment. These DRM didn't affect the expected normal usage of the content, consumption. But they do prevent making backups, forcing customers to buy again if their disc wore out or got damaged. Other audiovisual DRM fun is the HDCP protocols to prevent copying HD digital content in lossless form through HDMI connection. As someone who worked as tech support for a cable company, the HDCP is a really finicky thing that fails for the most seemingly arbitrary reasons. Even the most basic use case of direct from device to TV can fail because certain TVs wouldn't initiate the handshake at the right time and you needed to turn on everything in a specific order to get it to work.
We will never get a its good or its bad. Forum users only make up 8-10% of the customer base here at Daz. What everyone in the forums can dislike the majority who aren't vocal may like.
+1
Pretty much the same here.
I will echo that!!
As I mentioned earlier though, the more someone spends here, the more this DRM could impact them. And anyone considering a gamedev license should be reconsidering that (and anyone else purchasing 3D content for business purposes). And I would hope the majority of of customers in these categories are paying attention. I really do not get this DRM approach, unless DAZ wants to remain a hobby-only business.
Or... the forums might actually be a good sample representation of how the silent majority feel. Thats basically how statistical sampling and polling works.
Until you start getting solid sales figures to back it up, you can't really say one way or the other.
Nope, not the only one. I buy CDs, DVDs and tons of books too ;)
Glad to see the freebie will not be encrypted only after all, thanks Jack and Richard.
Or they may also dislike as well. Since they aren't in the forums, we can't tell, but we shouldn't assume the majority is ok with DRM, or that they're not.
And while there wouldn't be a way for us to know if the DRM is 'good' or 'bad' for business, we can see what actions Daz takes with DRM and infer from that what kind of result they determined.
(And while some may not know or care about DRM, if it fails on them, they'll know and care then.)
added: It also helps if actual opinions are available to be passed on to management. While a sales number will never say why someone did or did not purchase an item, them coming onto the forum and saying why can clarify the picture provided by mere numbers. I just think it's too easy to read it as dismissing the forum as pointless if one goes on about the 'silent majority', especially if they regard them as a mass with only one opinion.
The Toll Booth product page still only says DAZ encrypted connect for the install type. Has anybody been able to get it yet without using connect?
Still being worked on I'm sure. Generally takes a while from issue noticed to reported to corrected. I'd say later today would be my guess.