You've been heard. Response re: 4.9 and Encryption
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Just to be clear, this wasn't a question of Jack and I having to twist arms - Daz was quite clear that there was never an intent to encrypt freebies that were purchased as part of the PC+ - it was just a question of sorting things out. I know that the freebie is to be updated, so it's just a question of waiting for everything to sync.
Steve, first thank you for the official response but I would say "You've been heard, but we really didn't listen" would be a better topic title. While the aspect of a decrypted method given escrow to a company is a good idea it is continuing with the same path, nothing has changed from our comments other than making this official in the terms of service. Which to be honest, I have ALSO had before and been ignored/lost content due to it when the company folded. Again nice idea but today I see one of the free PC+ item is encrypted only (the toll booth), as such I am canceling my subscription and will not be downloading the item even IF IT IS FREE. And I suspect a lot of the new PC+ free items will be this way in the future, if not all of them. I can see the writing on the wall.
You say you have a fully tested method of decrypting all assets on the users computer. Have you tested this with a hard drive FULL of encrypted content? How long did it take? Did it work fine on those conditions? How well has this been tested? We see all the bugs and problems with Daz Studio and Connect now, how can we be truly sure this will WORK when you are gone? Are you going to be testing it on all computers in the future? How about all operating systems? Oh wait perhaps it won't work on anything lower than Windows 10? What happens to those with older systems? You can see where I am gong with this? I can't imagine this being truly tested in all configurations and trust worthy. Like I said I have seen this before and even when the poison pill is given...ooops error can't decrypt this or that. Then what do we do? File a ticket with a company that has folded? Again you listened but didn't hear what we were saying. You simply do not see all the problems and permutations, NO ONE CAN. And it will only lead to heartache for your PAYING customers saddled with this disaster. Those that do not learn from history are doomed to repeat it....
Smith Micro made an announcement a few days ago that they will not be pursuing DRM in any way shape or form. One of the reasons: "DRM is nondescript and treats all customers as thieves". In short Smith Micro wants my money and support you don't. That is fine. I have no problem with it, other than it being a sad day that we must part ways. But wars often have unindented casualties, and apparently I am one of them.
If you change your mind, let us know and we may come back. Most of us really want to be here, but apparently you don't since you are calling us a thieves. Like I said previously, better to find out now than after all new DAZ content goes encrypted. But sadly since all of your competitors all say DRM is bad and you are the only ones not listening, well, I suspect this is only going to hurt you in the long run. Not me. I can go somewhere else. You on the other hand need us more than we need you. It is a sad sad day.
Yes other aspects of content have went the DRM method. It has all been hacked or cracked. In the case of ebooks, sure many people still buy them but MOST people then get the ebooks one way or another and remove the DRM so that they know they can access their books they purchased in the future. Yes they may still buy DRM content but only if it can be removed, and not dependant upon a company's promise to do so. Sadly we have all had such promises before, and all of them broken. You don't trust us, so why should we trust you? Trust is a two way street. Some people may come back once your DRM is cracked wide open and can remove it. So again what is the point except driving away good PAYING customers that do not want to deal with crazy DRM schemes? Especially when we can go somewhere else, it s not worth our time even if we can remove the DRM. Also we don't like being called thieves. Very similar to calling all Muslims something less than nice for the simple reason that some people use the religion as a excuse to forward their extreme ideals. But that is not ALL of them. To put all of your customers in the one basket like that and call them thieves is not a good way to do business. Especially since in the long run it will only hurt your bottom line, not help. Regardless I wish you well on this path, even though I don't see it moving in the right direction.
In recent months there has been controversy over some Steam games running in an encrypted virtual machine called Denuvo (which is separate from Steam's own DRM). In a departure from their tradition of transparency, Valve has not listed the games that use Denuvo as "3rd party DRM."
GOG has adopted Steam's model (content delivery, auto updates, chat, achievements, etc) without the DRM and its market share has grown steadily over eight years. In fact Witcher 3 was more successful on GOG's own Galaxy than Steam, PSN and XBL combined.
Jon you mentioned DRM in smart phones. Apparently you don't know them that well as you think. Many MANY people have rooted or otherwise UNLOCKED them so they can BACKUP their apps or access other data that is otherwise locked to the phone. Many of us won't buy a phone unless we can root/unlock it. If we can't access our data it is not worth having the phone. It is as simple as that. For the people that don't, well they haven't had to change phones and woops that data can't be backedup or moved to the new phone easily. The most popular app and reason for rooting? Titanium Backup, or nandriod backup (better yet). Again it is all to safeguard OUR data and the content WE PURCHASED.
With regard to STEAM, yes I have a steam account but I have only spent $1 there. Why? Because of the DRM. All of my games there are freebies that were given as some sort of promotion. I am one of the "steam leaches" I use a ton of bandwidth to download/install/reinstall games (as I don't have room for them all) but they don't get a dime out of me. Another reason I don't use Steam much:, the games take too long to download and I don't have a easy way to uninstall/back them up for later. Now GOG by contrast I have a TON of games from and they get money from me on a regular basis. I dowload once, play the game, uninstall and then send the install file to my game storage drive. I can reinstall and play the game in less than a minute. Steam, well, most of them will take all day to get again, if not longer. Steam has weeknend trials, which I am never able to try as my connection is too slow. By the time I have downloaded the game, the trial is over. :/ Not their fault per say, but you can see why I don't like the system. I am also not online with all of my systems, hence hard to play steam games on those systems (aka I don't which again limits the usefulness of the system).
We are, however, 100% of the forum user base. Can we get a survey on how many of us like having only a white background compared to having a light/dark colour scheme option?
1. First patch of beta all things are encrypted. After outcry this is quickly changed, now "we planned it to test but didn't want public to be upset so we adjusted the next patch to not encrypt all Connect content."
2. First wave of encrypted content is released, but somehow it initially winds up on DIM instead of encrypted for a short time.
3. Second wave of encrypted content is released, this time without issue.
4. Third wave of encrypted content features detective bundle which is advertised as encrypted on its banner, but some of its pieces aren't encrypted initially. This is fixed but not before upsetting some customers (who I guess didn't read the banner, but double checked install types on items in their cart before hitting buy?)
5. Fourth sort-of wave of encrypted content appears in the form of the weekly PC+ freebie being offered as encrypted-only, despite the fact that the actual files aren't encrypted and still include Poser-support (which means it was never really an ideal item to encrypt in the first place.)
Now each time these things have gone wrong, I believe the explanations given. But Encrypted Connect is at 1 for 5 for attempting to release encrypted products without some sort of major screw up that's upset a load of customers and needed a quick backtracking from the misplaced DRM. Is all this really worth it?
Perhaps at this point it would be better to bite the bullet and simply release an encrypted item along with some similar nonencrypted items with the same terms as them in order to get some normal data.
Edit: updated to account for extra wave of releases.
Actually there was a second wave of free-with-purchase items on the Saturday and they had no issues. This is new stuff for Daz too, so there are bound to be some misfires of the wrong-files-uploaded type initially.
Yeah, you're right - I was counting those as the same as the Gianni releases but they were a separate offer. My bad.
...I thought I read that anything downloaded and installed through Connect would be automatically encrypted.
No, only the new encrypted items marked as such are meant to be encrypted. Anything else obtained via Connect isn't meant to be encrypted.
Today's PC freebie that was almost a DAZ Only, and then changed back again has had some use to DAZ. They are now well aware of the stink that encrypting PC+ products and/or their associated freebies will kick up.
Like others have noted, if PC+ and/or PC+ related items (including Daz Originals) become connect only, or connect encrypted only, this will significantly de-value the PC for me. Having to jump through more hoops just to use the content in Carrara simply is not an appealing proposition. Going forward I am being very carefull with my purchases here, primarily due to the seemingly willy-nilly way things are being done with Connect and encrypted content releases. Even though Daz has indicated there are developing G3 compatibility with Carrara, the lack of connect and encrypted content support for Carrara makes me wonder if possibly they have changed their mind and simply decided not to let us know.
Thanks to these new developments from Daz with connect/connect encrypted content, and the way Daz seems to be changing what they "intend" to do on the fly (i.e. "We don't have plans to do it at this time" .... oopps, changed our minds at the last minute, but it's OK cause we didn't give a definitive answer before), I have actually started to evaluate this hobby in a larger context. First, I'm looking at alternatives to Carrara - which with the exception of DS, all lead me away from DAZ. Second, I'm looking at the continued cost of this hobby vs other personal interests/hobbies, and actually doing a cost/benefit analysis on them. True, I've had/have the feeling that Daz was slowly letting Carrara die, and subtly encouraging Carrara users to go to DS (personal opinion). I also find DS fun to use, but it doesn't replace what is available in Carrara. So for now, my spending is reduced while I work on answering some of these questions. I'm not saying I'm done with Daz or Carrara, because I will no doubt continue to use what I have to enjoy this hobby, even if I decide to focus in a different direction with my free time activities.
Idea: It would be nice if Daz would release some no strings attached freebies for connect/encrypted content so Carrara (and DS, and Poser) users can test those items. So far, the freebie encrypted content has either been free by either buying something I didn't need.want, or spending more than I could really afford (thus, not really free for me).
Note: Yes, I have posted a lot about connect/encrypted content and it's lack of compatibility with Carrara, and the general loss in value for Carrara users. On the flip side, I have also been one of the most vocal users showing that most Genesis and Genesis 2 content works quite well in Carrara to help dispel the urban myths about Genesis/Genesis 2 not being usable in Carrara. I've typically been a big Daz supporter, unfortunately, lately Daz has given me reason to be unhappy with regard to the way they are leaving Carrara behind. As noted by Havos, "If you use Cararra or Poser, the "potential inconvenience" is a good deal more than minor".
...it is sort of akin to the approach MS has taken with Win 10. They assumed because the "average" user doesn't or rarely update(s) his/her system, they have to implement a mandatory update policy so that even power users (such as myself) are not given the choice to choose which updates to install.
Coming back after a few hours I see that Jack and Richard worked out a solution for the problem! The meanwhile famous Toll Booth is still 'Encrypted only', but I hope that tomorrow I see the manual download, too. Thank you!!
...thank you both. Will keep an eye on it for the change.
...I not only purchase CD's but when I can find it, vinyl as well.
By the way, thank you very muchas well for pointing out the mistake that tool booth was indeed not encrypted and has an accompanying CR2.
...or just don't voice their opinion as they don't use the forums. They still may not like it and simply not make a purchase or go elsewhere to find something similar.
I expect I will be spending more at RMP and RDNA in the near future. I jsut wish they would povide metadata so I could use it with Smart Content.
With all due respect - I really think you're high on the percentages. Even counting the one-time posters I'd be suprised if the actual count exceeded five percent, with the more vocal among us being in the one to three percent range.
I just bought about $15 worth of products here that can't be purchased anywhere else. People might not want to be so quick to say that they'll shop elsewhere when there is quite a difference in quality and selection between the marketplaces.
This next month I have about $200 more in items I can only get here. (Specialized shaders because my interest shifted back to 3DL)
After that, though, I'm going to try to shop elsewhere for a while. There's a bunch of stuff over on Rendo I've had my eye on. And we'll see how things unfold here.
I guess everyone has their opinions and preferences, but (other than a small handfull of vendors) I tend to find much better stuff elsewhere. Daz had better sales (notice the past tense?) and the convenience of DIM.
For us Carrara users it's like
[encrypt]I think that ███ ██████ █████ and also ██████ █████████ and Daz can ████████████ ███ ██████████[/encrypt]
The Toll Booth has definitely been updated, but it may just have missed the last sync so please try checking it again a couple of hours after this post.
I think you sell the other stores short. Due to the issues I had with my library I've had a chance to become reacquainted with my library of non-daz content. (I do think a tool to streamline the creation of metadata would be a godsend for working with other content. May have to learn the SDK and make something like that if it's possible. Method I'm using now is a bit tedious with having to work across several panes to get something properly situated.) While there's obviously a lot of low quality content out there, there are plenty of items that are of similar quality as ones to be found here. Also there are items to be found that likely wouldn't be sold here because they don't quite fit the market. And things made by artists who've left DAZ for one reason or another.
Or then again maybe it crept under the wire - looks to be updated.
um... It shows the correct download forms. But on my screen it's no longer free.
but no longer a free item
and now just changed to free