Sales thread: Report Issues Here. & "There's Always Another Sale™"
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Is it just me, or is everything in the Friends of the Sale section linking to the same stuff?!
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20% are left out again, in the PC+ for a day section (worked before the new items)
It seems odd, that this happens every time after new items are integrated in general. Should that not be automatic?! In the section below it's the same 10% works, 20% (PC+) seems off:
Daz Originals - an EXTRA 10% OFF
or an EXTRA 20% OFF for PC+ Members
This one works now
If i manage to go to a Friends PA like AprilYSH:
https://www.daz3d.com/death-bringer-bundle-2
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https://www.daz3d.com/wynter-snow-bundle
The 20% are there, but not the 50% and also not the other 20% from the Still new/Debut action. My guess is that Items that are PC+ already and marked 1.99 $ ignore the other discounts? Or should it be this way?
Because here it seems to look right with all discounts:
https://www.daz3d.com/photo-realism-bundle
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https://www.daz3d.com/vance-hair-bundle-for-genesis-3--8
Not sure if intended, but unusual for a saturday-sunday changeover: I think the Millawa 8 Cyber Mission Bundle offer ended too early. It's now at $39.10 in my cart, while it was below $30 the past days. Also the HD-Add-on and other relating products are missing on today's sales page.
Happens to me too. Yesterday it was something 27 or 29ish https://www.daz3d.com/millawa-8-cryomancer-bundle works the same like yesterday
The items associated with it have also lost the additional discount. I had one in my cart, which showed the higher percentage off until just recently.
That selection is also no longer in the "still new" category, which could have something to do with it. I wonder if the bundle and its components got booted down to just "new" and lost the discount accordingly? The oldest stuff there is from the next day's Cryomancer bundle.
Yeah, that seems to be the case, i just calculated it and saw it was out of the one category, so one discount does not work anymore. It's just the 20% PC+ for me with 39,10
But i would be interested in informations about the general PC+ Items for 1.99, that don't even scale at all further below the 20% PC+ extra. Because 50% should be alone for the Friends of the Sale discount, another 10 (regular) / 20 (PC+) for buying a Debut and then the 20% PC+. I guess this was the "mistake" yesterday someone told about. The thing is, it would NOT be a mistake, it would have been right! The scaling would be for those items absolutly the right thing and items would be worth cents!
Items like that i mean:
This can't get fixed right away, but when it goes to the selection page, pull up the filters and if you don't see the artist's name, type it in.
Okay, thanks. What about the general PC+ Items i just talked about?! Could you please ask if this was unintentional and if these items in fact are "outside" the overall discounts (50% Friend & 10/20% Debut/New)?! I mean it would be good to know for the future and also to know for the last day of the sale that is on. I know with these 50%, 60%, 70% cupons it works out and every item is reduced properly. But it's no discount code this time, more likely a addup to a specific sale price.
*BTW i ask also because i can't really wrap my head around what is causing these strange iregulations. But if DAZ want's to prevent to make these older items this cheap, it makes more sense for me that many irgeularities happen.
It looks like you said you found https://www.daz3d.com/wynter-snow-bundle in the Friends of Sale but I can't find it there.
I don't see the offer anymore if you mean the on sites. I'll enquire on the hd addon etc.
https://www.daz3d.com/aprilysh
Price: Low to High
Items both on top
I could not visit over the sale site, so i went to the profile myself. Was just a visit to see if it works, then i saw this, addet the items and began to wonder. I mean these are lovely items, there are scripts out there that transfer everything to gf8/gm8, so it would be very interesting for people to know if these items would be excludet. Or even if they maybe are the reason for the mistakes in the shop. I really don't know how you add the items, so i can just "guess" that there are scripts and functions in place that create these strange conflicts in the end.
Still the bug in place, where the link goes to all of the vendors, instead of the vendor i choose. https://www.daz3d.com/Sunday-Friends-of-Sale should be https://www.daz3d.com/aprilysh i guess?!
Just noticed something down below: PC+ Items and Fast Grab Items
Was this really there the whole time?! Then again we cannot just visit a vendor to grab something. That is really confusing the heck out of a customer...
But i still wonder if there is the bug happening, that strangely shrinks even "New" items to cents. Because i also noticed that somehow, someone must have had big luck ordering https://www.daz3d.com/spooky-hollow-bundle for 2.44 $ at the 3.11.2020. That seems very odd, but my guess would be that someone in the bundle list was also at the time a special "Friend of the Sale" or something like that?
I'm sure DAZ is aware of this, but the PC+ monthly membership coupons (""PlatClub, ""Save6) are not working again. They were last night, so I know they did work, and I have not used either of them yet. Thank you!
They really really need to stop with this "special gifts and extra savings all weekend" nonsense. The "special gifts" were 1 free starter bundle (honestly, if I get a starter bundle, I can guarantee I'll never be buying the pro bundle for it - there is no point in spending all that money on a pro when you already have half the bundle - so they really are a waste of a product) and that was it. The coupons for the "special gifts" weren't refreshed so you could only get use them ONCE for the "all weekend". None of the coupons were valid for anything more than one use only for the entire weekend.
I still didn't find it on the https://www.daz3d.com/Sunday-Friends-of-Sale#index=0&filter_vendor=AprilYSH&filtered=1 page, but I did find it if I went to the artist's store page and did that. However, this contains items not on sale in the Friends of Sale.
Maybe they meant: "special gifts, and extra savings all weekend"
I really don't understand why some people expect Daz to give them more coupons because it says "gifts and savings all weekend".
I've never, ever seen anywhere a commercial blurb saying "offer valid all weekend, one-use only" meaning "one use each day". That offer does exactly what it says, which is giving you a coupon you can use once throughout the weekend. The other deals are also valid all weekend.
Would it be nice if it worked multiple times? No doubt. But again, it does exactly what was advertised.
Can you show your cart(s)? We were able to get them working, so would have to see what you were specifically trying to buy.
I totally agree with you. What i'm trying to figure out is why this is happening and what "we" as the customers miss here. If there would be special chosen items, it would make no sense to send someone into a vendors profile with the items. This would only confuse the customer, if he chooses an item that is not "marked" as a feature of a sale. It also seems to create a very strange shop behavior, which DAZ want to get a grip on. I mean this supporting efford alone. A weekend where people have to be here all the time, to make things right or talk to customers - that are maybe in the right and feel a little too much disappointed about things. If i was send to a vendor, that is friends of a sale, like at the moment, and an item i choose would not get the discount that is promised, then i want to know why that is! But if specific items are chosen, it makes no sense at all to say: Go direct into the profile! (there is a big error, that we all can understand, beause in the vendors profile ALL items are shown and we cannot even see which item is really part of the sale. There is no icon for "ATM pc+ for a day" just the "pc+" general icon. There is also these "little" exclusions, every sale and they change over time without we notice and this also confuses the customer. This adds up, the customer get's angry (understandable) and sees things like that i shown with the spooky bundle. I mean, this cannot happen and the mistakes that someone buys the shop off, because of an bug like this also should not happen (for the sake of both, the customers and the Shop/Creators).
There has to be a solution for this problem to solve the problem, but to solve something like this one has to understand what is really happening here. For me it's totally alright that these items just reduce to 1.59 $ BUT if the script would have worked right and there are wrong exeptions in place, then this could be the solution to prevent all this stress. For both ends, because the support also has people in place, that work hard to come up with a solution for the cusomer and these people also get into distress because of unhappy customers, that feel maybe just missunderstood or left out?! We are all just people...
AFAIR there use to be filters so that if a sale links to a vendor's store it only shows those products which are relevant for the sale, I imagine they just haven't got those filters in place in the new store yet.
Sorry, but that comment makes no sense to me.
Where does it tell you to go directly to vendors' page? The vendors tiles in "friends of the sale" section don't send you to vendor's page, they send you to featured items filtered by vendor (well except for today where the "filtered by vendor" part is missing, but you still go to featured items).
As for current PC+ for the day, there's a button to access that category on the sale page. Or do you mean an icon on the product itself?
My first guess is more like the wrong or too basic exeptions that create the (wrong) results. Like today, everything just switched like yesterday and it worked before. But many things where off/broken again. That could not happen if the script would work automatic in general. So i think it's partly a human mistake with some bug's that arise with them. Like a wrong vendor is chosen, that has also a part in a boundle that has a big sale sign on it. Just one or two discounts more and that discount becomes a few bucks or even cents...
@Leana i mean the banner from the vendor. That did not work, so i went into the profile on my own (like i imagine many do).
I understood this also as something like go into the vendors profile to find something out. Never filtered for artists... But this mistake everyone could make eventually?! A day back or even two where also people asking why their item was not "discounted". I checked some myself and did not even realize that these items could have been excludet...
What i mean with the PC+ icons is more like "to see a difference between the items in the product page" in general. So green for "a day" and blue for general. Something someone can see in the product, that prevents from thinking something is in general "cheaper" oder with friends another one, that shows "today it's a friend of a sale". So it would not make any difference if one would walk into a profile, because he would see in the product: is/is not part of a sale discount
"Offer valid all weekend, one-use only" is not the same as "Please enjoy special gifts and extra savings all weekend!"
"Gifts" and "Savings" are both plurals, followed by "all weekend", not "Offer valid all weekend, one-use only". This implies there will be gifts and savings *throughout* the weekend in it's entirety. If this wasn't their intention, then they could have very well used your given example and made things clear. Unless we now have "Daz English" to go with "Daz Math", this is basic english grammer.
And quick edit to be clear: While the others may indeed be griping about not receiving additional bundles and ect., my gripe here is that Daz has on a number of occasions poorly worded their sales, so their frustration is understandable and not without reason.
Another proof that different people read very different things in whatever is written... Shouldn't be that surprised I suppose.
What said @WickedWhomb is not totally wrong, even if there where multiple "gifts". Some had regulations to buy something. The savings nobody can really ignore, because they are there.
But sometimes it's more about behavior. To add up the exclutions and notifications below the sales pitch is a bit "hard" to take in for some people that may or may not had not so much from these gifts. I understand them, even if i think it's a bit harsh to just stomp on the ground, while beeing disappointed. A solution could have been to ask these people what would make it "better"?! They have to be customers many years or put a lot of money into the shop to not be able to choose anything matching the criteria. And a starter and pro bundle is something. 50% off 3 pro or even MEGA bundles also! That some people are really disappointed is understandable, like it is understandable that mistakes like going into a vendors profile, hoping the specific item a person want get's the reduction a person hopes for makes a little sad or even frustrated. Since many of them where matching the "exeptions" like not new, not pc+ ... but, they may just NOT have been listed... and THATS the thing that could confuse and disappoint.
Possibly because Daz have launched a site that was far from ready in the middle of a major sale, expecting customers to beta test it and volunteers to gather and report all the information. Perhaps it has something to do with all those purchases that people can't download and the gifts certificates codes that don't turn up for days, and as for for things doing exactly as they are advertised why should that only work when it disavantages the customer.
Yes, Daz English is a real phenomenon, but unlike Daz maths, it is unpredictable. Sometimes the ad copy may mean exactly what it says and implies. Other times it means something else, but you can never be sure. Also, the store may initially respond as though the common understanding is correct, only to be changed later in the day when the staff gets in and changes the store's response. Or vice versa.
This is the way things "work" around here. But why would anyone defend ad copy that does not mean what it says? And why would anyone be surprised that Daz's ad copy does not mean what it says? We expect for it to mean something other than what it says.
There was an oops that night for a couple of hours. I didn't buy it. It was when the store was changing over, I think, so there was a glitch.
I don't see these 98c newer items at all....
I already used it so I tried while not logged in with a random bundle and it worked fine for me. What were you trying to purchase?
Also, did you type it in all caps as shown on the page? Coupons codes seem to be case sensitive now.
Sorry it took so long to reply. Impossible feat trying to screen capture and upload a HD photo from an iPad.
Since I'm not a forum guru, I'm not sure if this is going to show as a photo or a link: (Hopefully this file shows)