Sales thread: Report Issues Here. & "There's Always Another Sale™"

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Comments

  • jakibluejakiblue Posts: 7,281

    I checked out with the new spotlight item, and four PFAD that were showing the correct price. I was charged sales tax on the order, which I am not supposed to be. I put in a support ticket for a refund of the sales tax. 

    I don't understand why a new day of sales are happening when the problems with the store are not fixed

  • maikdeckermaikdecker Posts: 3,037
    Luciel said:

    One bug, though a benificial one...

    "Because you are the owner of Pose Randomizer we are offering you an extra 30% off of Pose Randomizer Pro. Be sure to purchase today."

    But I don't own Pose Randomizer (i'm guessing that the ownership things aren't quite right still) laugh

    Got the same pink banner without owning Pose Randomizer, but that's okay, because I don't want to buy the pro version anyway wink

     

    But...

    • PC+ items still not having the PC+ prices
    • PC+ status ignored for "extra 15% off" for new/still new items
    • PC+ status for Weekly Freebies
    • etc

    buggers me lots. Especially with yesterday's deal now gone and a new one put up. With this one also extended if it doesn't work intended? Or will we another new, but not working one tomorrow?

  • Hemi426Hemi426 Posts: 231
    edited November 2020

    PFAD prices have been corrected. From what I can see...prices are applied in the cart. Same thing with the freebies.

     

    Unfortunately not. I have four PFAD items in cart, only two show the correct price. Order anyway and submit a ticket?

     

    Post edited by Hemi426 on
  • chromchrom Posts: 261

    2 new sale coupons don't work 

  • jakibluejakiblue Posts: 7,281

    The new category items are not showing the correct PC+ discounted prices in the cart. They are simply taking the 60% off the full price instead of the PC+ price. While we seem to have gotten back our PC+ memberships, NONE of the prices in the store are reflecting out PC+prices. Unbelievable how broken the store STILL IS, and yet we go on with another day of sales that are not working. 

  • Hello,

    I suddenly have price alerts about bundles which are more than 90% off? Is this intentional?

    Examples:

    Scar Pro 8 Bundle for 4.99$

    Age of Monsters Bundle for $4.99

    Shadow Warrior Bundle for $4.99

    Sahira Pro Bundle for $4.99

    And more.

    The prices do not show up on the product places but in cart.  I don't want to take advantage of store hiccups, therefore my  question: is this intentional?

     

    Best regards,

  • chromchrom Posts: 261

    Does anything work right?

  • jakibluejakiblue Posts: 7,281

    The "save on several" and "one for free" coupons are not working. 

  • barbultbarbult Posts: 26,179

    Daz still struggles with "truth in advertising". Today's Still New Releases ad has a button that says "OVER 100 ITEMS". Clicking that button leads to a page shows only 86 items. Even with "Daz Math" 86 is still smaller than 100. This is not a New Store problem. It has been going on for months. I have complained in the forum. I have submitted help requests. They just keep doing it. sad

  • Rod Wise DriggoRod Wise Driggo Posts: 2,309
    edited November 2020

    Puh, actually I'm kind of afraid of trying to check-out as I don't know what will happen to my store credit balance or whether the prices are right.

    - Is the "Buy 2 new to get an extra 10% off" removed from the sales?

    - Are the extra "15%" for PC+ members properly applied?

    - Pose Randomizer Pro is 51% for me whereas regular new releases were 46% off (once two in the cart) all the time and I have a 30% off extra-banner

    - PFAD where approx 1,60$ throughout the sale with two new releases, now some items show 1,99 some show something completely different. Every second item is only discountet around 59%  or are those things not supposed to be PFAD?

    - The anniversary Mega Pack 5 is listed for 97 cents whereas it should be free.

    - The free item "Foxhole Props" is listet 2.44 in cart.

    Will give the store time to settle but this is really bad. Total cart is $300 whereas it should be more like 80$-ish.

    Post edited by Rod Wise Driggo on
  • LorraineLorraine Posts: 877

    I managed to buy one new PFAD at correct price but the other one I want is not. Still one more than I’ve managed in two days. 

  • The BYOB is not working. I put exaczly 8 items in my cart, it shows at $15.92 instead of $2.99

  • Yeah, I'm trying out what you guys post so I know what to report to Daz. Gotta wait till after midnight though to see if the store settles.

  • barbultbarbult Posts: 26,179

    As others have said, prices in cart (and on product pages and on store ad) are not as advertised. PFAD are not $1.99, freebies not free. It has been 53 minutes since Daz midnight. 

     

    Wrong prices again in cart.jpg
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  • 3Diva3Diva Posts: 11,970

    .

    Yeah, I'm trying out what you guys post so I know what to report to Daz. Gotta wait till after midnight though to see if the store settles.

    Cris I sent a PM.

  • jakibluejakiblue Posts: 7,281

    Checking: can anyone download anything? DIM is blank for me (except for "already installed") and the product pages to do manual downloads are a bit of a hit and miss to get anything to show. 

  • jd641jd641 Posts: 462
    edited November 2020

    There were a few things in the PFAD that I wanted but didn't get because of wonky incorrect prices, now it's changed over and I've completely missed them. There's been a few issue since the start of PC sale but the timing of the store software update baffles me and it has been an absolutely perfect way to ruin the momentum for a sale that I have been looking forward to this year. crying

    Post edited by jd641 on
  • Having no dicount indicator on any of the friends of sale items makes that section totally worthless for me. I do have a fixed daily budget, and currently its impossible to calculate beforehand what the cart might or might not show. Saving today's budget for tomorrow... or for whenever the store is usable again.

    Btw. in my comapny, we pay our software testers...

  • NovicaNovica Posts: 23,923
    jakiblue said:

    Checking: can anyone download anything? DIM is blank for me (except for "already installed") and the product pages to do manual downloads are a bit of a hit and miss to get anything to show. 

    Yeah, I reported this very thing yesterday morning- the ready to download column is blank. Rawb came on and said it was a server capacity problem or something like that. Don't quote me as that's a general gist of it. 

  • TaozTaoz Posts: 10,237
    barbult said:

    As others have said, prices in cart (and on product pages and on store ad) are not as advertised. PFAD are not $1.99, freebies not free. It has been 53 minutes since Daz midnight. 

    PFAD page is still up, prices are currently correct for me (Firefox), both in store and cart:

    https://www.daz3d.com/items-released-as-pc-for-a-day-thus-far

    Logging out/in, perhaps deleting cookies, may help.

     

    daz_pfad.png
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  • item type icons in the gray bar below each thumbnail are mostly gone. esp. figure generation indicators are lost (G3, G8....)

  • icprncssicprncss Posts: 3,694
    jd641 said:

    There were a few things in the PFAD that I wanted but didn't get because of wonky incorrect prices, now it's changed over and I've completely missed them. There's been a few issue since the start of PC sale but the timing of the store software update baffles me and it has been an absolutely perfect way to ruin the momentum for a sale that I have been looking forward to this year. crying

    When I commented that whomever came up with the timing needed their fool head(s) examined I was told that a great deal of thought and planning went into the timing. 0f course it did and it shows too (all sarcasm intended).
  • Taoz said:
    barbult said:

    As others have said, prices in cart (and on product pages and on store ad) are not as advertised. PFAD are not $1.99, freebies not free. It has been 53 minutes since Daz midnight. 

    PFAD page is still up, prices are currently correct for me (Firefox), both in store and cart:

    https://www.daz3d.com/items-released-as-pc-for-a-day-thus-far

    Logging out/in, perhaps deleting cookies, may help.

     

    Not for me. Not even close. Firefox and did all that and the store is still a whole BUNCH of words I'm not allowed to say on these forums.

    The vast majority of my PFAD items are nowhere close to $1.99, plus no discount for having a debut new item in the cart. NONE of my Category 9 items are taking the discount off of my PC+ pricing nor am I seeing PC+ prices on any of the PC+ items anywhere in the store. Some of my SAVE-ON-SEVERAL items aren't even discounting the full percentage, only down to 59%.

    And yet Daz is choosing to plow ahead with this rather than stop, put the storefront on hold, and fix the problems. And why should they when they have a whole herd of guinea pigs that they don't need to pay!

  • tsroemitsroemi Posts: 3,460

    Hiho, and another one, right now category sales prices are going UP when combining the items with a debut new release, not down. Quite a hoot, this one ...

     

    Screenshot_2020-11-03 Daz 3D 3D Models and 3D Software by Daz 3D.png
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  • Coupons BOTH do not work. For  ONE-FOR-FREE I get "Coupon Code invalid". "SAVE-ON-SEVERAL" does discount only one of the items in the cart.

    Done shopping for today, spent $0.00. Thanks DAZ for saving me money.

  • LorraineLorraine Posts: 877
    Taoz said:
    barbult said:

    As others have said, prices in cart (and on product pages and on store ad) are not as advertised. PFAD are not $1.99, freebies not free. It has been 53 minutes since Daz midnight. 

    PFAD page is still up, prices are currently correct for me (Firefox), both in store and cart:

    https://www.daz3d.com/items-released-as-pc-for-a-day-thus-far

    Logging out/in, perhaps deleting cookies, may help.

     

    Thanks for the link, managed to get some of the products I dumped from the cart earlier tonight. 

  • tsroemitsroemi Posts: 3,460

    Also, there's something generally off with the cart, it's not counting the items correctly. The little cart icon on the top right of the pages says 5 items in cart when in fact there are only 4. When I open the cart, the number is correct. Maybe this is why all sorts of things are not working right now?

    Argh, and here I was hoping against hope for a nice lazy morning shopping ...

  • jakibluejakiblue Posts: 7,281

    THanks, good to know it's not just me. I did download some stuff earlier yesterday (my time) and it worked fine so was just curious why suddenly it's not working today.  

    Novica said:
    jakiblue said:

    Checking: can anyone download anything? DIM is blank for me (except for "already installed") and the product pages to do manual downloads are a bit of a hit and miss to get anything to show. 

    Yeah, I reported this very thing yesterday morning- the ready to download column is blank. Rawb came on and said it was a server capacity problem or something like that. Don't quote me as that's a general gist of it. 

     

This discussion has been closed.