Report sales errors here: "There's Always Another Sale™"
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Yes, the refresh takes it to $70 for the PC+ and $17.99 for the bunndle which seems to be correct but yesterday at least you got the 40% off PC+ (even though bundle was $69.97).. today the offer is not working.
Possibly because we still get the other part of the offer, extra discounts (unless we have purchased all of the tiems in those categories, I suppose).
I think you need to open a support ticket, with screen shots of the offer and your cart.
Likely not with a proposed value of $2
I'm also having this issue, tested in both newest versions of FF and Chrome. I've opened up a sales ticket. Naturally this is over the weekend...might have to wait until Monday for responses.
Removing the membership item kills both discounts, then putting it back in (with the convenient offer that pops up in the cart) just repeats the cycle. The $28 discount remains ignored in the total.
eta: It's a U.S. standard of business that the seller, not the buyer, takes the hit when prices are confusing or two different prices are shown. DAZ has, in my experience, lived up to this. Even if the banner doesn't explicitly say that both discounts should be active, the cart says it. DAZ staff knows we're more likely to spend more money later if we're in PC+ and have a good sales experience, so they've generally been long-term smart about this, rather than pinching pennies on one given sale.
i've tried again and while it's looked like "almost worked right the final price display was still wrong and after "refresh" the page the bug come back making the membership goes back to normal price, here the picture:
while the products are finally in they right prices the "grand total still wrong as if the membership is 70 then if you refresh indeed the membership goes back to normal, any forum moderator to talk about it???
Moderators have already reported that issue to Daz. Like Richard a few post earlier, I suggest you open a support ticket.
yeah i will try it.
It's a 92% reduction. I don't see how this would be a reason for not giving anything to those would already have the Yeti.
Which quite a few of us probably have, given that it's the same pool of products that they've been using on every other promotion for the last year.
A coupon for a couple bucks off PC items or somesuch would have been a nice gesture...
I don't see a link. Aren't these available to everyone? On the other cases (like the given example of Vicky), the parts of the offer available to everyone were not canceled for people who already had the items.
I'm not asking for anything. Daz already gives a lot. I'm just wondering what is the reasoning behind those "because" replies.
Readme is missing for https://www.daz3d.com/expedition-african-environment
Lolo is not discounting.
I'll try it in 15 min; will report if still not discounting.
Ok, reporting. I put all the new items in the cart, all discount properly except that one.
Yeah, I can confirm. All the items in the cart are getting the discount except Lolo.
Featured artists are not discounting.
It looks like the store changeover is taking longer tonight.
https://www.daz3d.com/dforce-1969-outfit-for-genesis-8-females is missing the readme
Everything should now be working. If you still encounter problems, please submit a ticket.
Same problem with Lolo it is really weird, when first connected to the site it showed as free, then a NAN error then $18.95, now $9.29. But having the same issue as you and others are, no matter what is put in the cart Lolo stays the same price while others will discount a little bit more.. I do think that either way the price is good for a new product, but it does need to be known that there is a problem with the website..
I will agree that Lolo isn't discounted and the featured artists don't discount either. Might have been fixed in the time I uploaded an image on the forums, so will go check. Edit- just checked: not fixed for lolo. The featured artists - the one I checked, seems fixed though.
It's a cache issue, unfortunately. I still don't see Lolo correctly, but all the featured artists are discounting for me. Daz sees everything discounting at this point.
Tried on two different browsers. Lolo still isn't working.
I'm seeing the discounts for the featured artists now. Looks like Lolo is the only product not working for me.
Any way to kick the CloudFlare servers to clear their collective caches? People reporting the problem are from many different regions globally.
It'll need to be handled as a ticket, unfortunately. Or try later. I also tried to devices.
It doesn't seem to be working for anyone. We all need to send in tickets?
This does seem rather ludicrous, for an impulse purchase I need to send in tickets go through the whole toing and froing with CS, I really don't think I will bother. Its now hours since the changeover and its still not working.