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I've never tried to return anything. I've been happy with my purchases.

only returned two things ever
one was because of a glitch where I was charged full price on my debit card and risked my bank balance going into overdrawn so store credit not viable (I actually had to block the payment) the other was something useable in Photoshop only, not Gimp
Sounds like it's not as big of a thing as I had in my head then :) Which, of course, is most welcome news!
...I have, either because it almost tanked my old hardware, wasn't what I expected, or (user error) accidentally purchased the wrong item (like a product meant for Poser instead of Daz). In every case I always received a refund, and on a couple occasions it was even refunded to my bank account.
It's good to know that Daz is good about returns. They do have excellent customer service here.
..that is a major part of why I have become a loyal customer. I shout other sites but only if they have something I cannot find here. .
Not counting price protections... I've returned three items. One was a really badly made set, one was a bundle that I didn't realize I owned most of so I swapped it for the individual items and a credit, and the last was a utility that didn't work with my setup.
Hi Cybersox, thanks for the answer (and everyone else that answered!)
I actually did the thing you mentioned where I bought a gift card which basically gave me an extra 50 bucks out of thin air. Kinda blew through that gift card almost immediately since I'm starting from scratch, and am now wondering if I should get another gift card while they have that sale. But again that's kind of another situation where I might hold off on that depending on whether or not gift card sales happen relatively often or not.
So if you or anyone else would be kind enough to tell me roughly how frequently there are sales on gift cards, I'd be very grateful :D
Edit - ah you actually kind of answered it in that posts by saying the sales tend to be bigger on the bigger sales
The Gift Certificate discount is definitely one of the best ways to save at DAZ, but, of course, it's a win for DAZ as well, since when you buy a GC you've commited to spending a chunk of money towards DAZ products that you might otherwise have used at one of their competitors, or on something really silly like clothing or food. As far as the frequency of sales goes, as of late there tends to be at Gift Card sale before every new Pro Bundle release, but outside of the major sale periods, promotions where the GC discount is over 20% tend to have a lot of qualifiers like a really high buy-in price, purchasing certain items, or getting one of the purple bar offers that go to select customers. But then again, every little bit helps when it comes to getting the best discount.
For those looking for bargains on HD-Addons: you can get three for as low as $5.66 today, with all the discounts applied.
Some HD-Addons, like Sidney and Ollie have a lower baseprice, so they'd be slightly cheaper than that even.
Oh, I have the most ridiculous clothing and food habit it's embarrassing. When I think of all the money I fritter away to keep warm and buy bread, milk and soap that I could have spent on Daz... lol
I suspect you were correct where someone is obviously massively abusing the system. For example if someone bought every product in the store, downloaded them, and then returned them promising to delete everything, that would be very suspicious.
The Daz Deals browser add on. It has buttons that will filter
I have only returned a couple of things. One wasn't what I thought it was and the other was a Michael 4 beard (pre-Genesis days) that wouldn't work with Carrara
I returned some products, then finally learned how to use it (finding workaround by experience and forum help or accepted some drawback when usability outweight it) and then repurchased few of them.
Do you have the Daz Deals plugin?
Sales are kinda hard to predict, as the Daz sales team likes to keep us guessng. That being said, there's a good chance there will be another gift card sale in the next month or two, but as to the discount level, that's anyone's guess.
15% off $201 to $301+ is about par for the course.
Sometimes gift card sales get into the 20% to 30% off range.
Rarely, they go above 30% off. If ever you see a gift card for sale above 35% off, assuming the buy in isn't too expensive, yeah that might be a good time to bank a LOT of store credit... We had some 35%-43% off sales with prereqs at the start of the year, but that's the first time I've ever seen that level of GC discounts (39%+) in my 3 years of shopping here at the Daz store.
So, not knowing what may happen next with sales, I'd suggest banking a month or two of your Daz budget for now, in the hopes that a bigger discount gift card sale will show up between now and then.
Of course, being a newbie, I realize, and remember well when I was a sales newbie, that you may still end up pushing your Daz budget beyond it's limits. All I can suggest is to exercise patience as best you can. Sometimes, you just gotta have that shiny new outfit, character, etc...
As for discounts on 'regular' vendor items that aren't Daz Originals 40%-50% off is common, 60% off happens often enough, 70% off is somewhat rare, and 80% off or more is unusually rare, unless we are talking older items. As for 'typical' discount levels in bigger sales, say 50% off for Genesis 8, 60% off for Genesis 3, 70% off for Genesis 2/1, and 80% off for Genesis/preGenesis era items. Those levels of sales happen a couple of times throghout the year, at least that I've seen. Then occasionally coupon discount stacking kicks in, usually for Daz Originals stuff. Hopefully you are a PC+ member already, that extra 30% off Daz Originals 'stacks' with the above numbers, so keep that in mind.
Some PAs still like to charge full price for really old stuff, so don't be surprised when that happens. Hopefully, you have the Daz Deals plugin, so you can see how often an item may go on sale, and how much it was discounted at various times during the last year or so.
When discounts climb above the levels I've suggested above, that's when you should probably look real hard at the sale, and maybe poke into the sales threads around here if you are wondering how good of a deal on that particular item/vendor it is if it isn't an 'insta buy' situation for you.
It's a bit more nuanced than that, and the PC+ sale at the tail end of the year is usually pretty interesting, but hopefully this gives you a feel for things. Of course, the Daz sales team could completely change their approach to sales at any time, but the above 'rules of thumb' have seemed to have held for the most part over the last three years.
I don't know about anyone else, but I finally got the two Genesis 8 pro-packs I didn't already own for under $20 each with the latest sale. Woo hoo!!! I've been totally loving the savings for the past two days. My bank account might not agree with me though. :)
J
MM has been great, but I'm actually quite glad it's coming to an end... I feel like I've been on a Daz sugar binge and now all I want is plain toast and coconut water lol...
MM... It's not over 'til it's over. I expect we're going to get Extended 1 Week, maybe more. I could be wrong. And April Fools on Wednesday. That might be fun.
what sale is that? I haven't seen any pro packs on sale
Buy any 2 or more of Today’s Newly Mad Releases to get an EXTRA 50% OFF* any 3 Select Daz Originals?
thanks..I had glazed right over that one ... great price, plus I added the PC+ coupon for another $6 off. Suppose could buy a GC 1st and knock off another 5%.
It looks really good and I like it much and wishlisted it but considering the price ... it might also not help that some really cool indoor sets were available via the bonus offers.
The set does look good but I can't help but feel that we are seeing constant price increases. The discount % increases so the price increases too to keep the final price the same.
It's also bigger and includes more items than cheaper releases by the same PA.
I've obviously not been using Daz for very long so can't say this with any authority at all, but it appears to me that there are quite a few relatively new and very talented PAs. Naturally, this will create more competition in the Daz store, which means PAs are adding more "bells and whistles" onto their products to make them stand out and have a USP -- hence the number of figures now coming out with their own hairstyles and custom expressions as part of the pack, environment sold along with advanced lighting sets ups and poses, etc. This is totally understandable from the POV of the PAs needing to make sales, and it's also totally understandable that they therefore have to cost more...
BUT... then they're less affordable... so do they actually end up selling more than if they didn't have all the extras?? Maybe that's part of why Daz does so many sales, to try and balance out these factors...
I don't know...
I think I've talked myself around in a circle haha...
First... yes, the prices have gone up, something that's especially noticeable in the PC+ product lineup, but, relatively speaking, they're generally lower than they were ten years ago prior to the launch of Genesis. Look back at the older V4/M4 products and quite often all you got for your money was a set of new textures, and in many cases you either had to buy an add-on just to be able to fit an outfit to a character other than the base figure it was specifically designed for, or a completely different version of the same item. (Look at how many versions of the MFD were made, and you had to buy all the accessories packs over and over as well. Only the textures could be moved from version to version.) Now we have figures that can wear just about anything made for multiple previous generations (except shoes) and can convert textures to iray with the application of a shader. The end result of that is that there's a LOT more product in the store that a customer can choose from, and the old ways of making us buy into the new product no longer work as well.
So, with more new products being released every day than there were a few years ago, but with so many older products being both on sale constantly and relatively easy to convert to the current standards/formats/rendering engines, there's a point where the only way to make new products attractive enough to sell well is to keep adding on extras and features, and using the very newest tech to make the products look better. More work = more cost = higher prices. I'm fine with that as long as the quality level remains comensurate with the price increases and the PAs keep making items that I actually want to buy. On the other hand, when a product is produced for a higher price that is not up to what I expect for that price... like a very expensive clothing set that lacks shoes and comes with only one set of textures... then I just don't buy ii until it goes on sale for a price that I think is more appropriate.
Oh, interesting! That's a really insightful perspective @cybersox so thank you for sharing. Also, I talked about their being new PAs, but I'm sure just as influential a factor is that there are some PAs who have been using Daz since the early days and through their experience can now branch out beyond just one "specialist" area, and hence maybe WANT to do more than just one thing -- they have the skills to make hair, the skills to make clothes, and the skills to make amazing HD figures, so why not bundle that all together? It makes sense creatively and financially for them, and as @asari said many of us love a good bundle :) I'm certainly not complaining (my pondering was in reaction to the thought raised by @alex68fire above btw), well, except for in the circumstances you've outlined when quality doesn't match price.
...well used my last bonus PC+ code and picked up the Mabel 8 Starter bundle for 22$ and change. OK, this is my second G8 bundle (bought the Edie 8 Pro bundle during a previous sale), and third since purchasing the Young Teens 5 years ago as it also has useful clothing as well (I don't count the free pro bundles like V5/M5 which came with Carrara 8,5 and V7 who was offered free on a purple banner).
I feel like the MM sale is going out with a whimper. Was expecting some flash sales or something today, but nope.
The triple plat coupon banner offer thingie over the weekend was a nice touch at least.
That's not to say that I didn't do some shopping here this month, but a lot more of my banked store credit has remained intact than I figured would be the case when MM kicked off...
They could extend the sale, but honestly, I'm hoping for something completely different in April.