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New Year, New Sales Thread: Report Issues Here 4 "Reporting Only"

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  • UnseenUnseen Posts: 820

    And the weekly freebie is here: https://www.daz3d.com/ht-vintage-hotel-corridor

  • theflarftheflarf Posts: 216

    Cris Palomino said:

    theflarf said:

    Todays's daily deal code doesn't appear to be working correctly, I own 1 from the other day, and have todays one in my cart but it's not reducing by the expected amount for 2 on the main page. 

    Is it for wishlist? 

    Sorry, It does apply the code, however the cart itself is not taking account of buying/owning two of the daily deals offers. i.e the discounted on the wishlist bonus item caps out at 4.99 for owning 1 item, and not 3.99 likewise the smaller reduction is also applied to the other items in the cart. 

  • Cris PalominoCris Palomino Posts: 13,010

    theflarf said:

    Cris Palomino said:

    theflarf said:

    Todays's daily deal code doesn't appear to be working correctly, I own 1 from the other day, and have todays one in my cart but it's not reducing by the expected amount for 2 on the main page. 

    Is it for wishlist? 

    Sorry, It does apply the code, however the cart itself is not taking account of buying/owning two of the daily deals offers. i.e the discounted on the wishlist bonus item caps out at 4.99 for owning 1 item, and not 3.99 likewise the smaller reduction is also applied to the other items in the cart. 

    It not reconizing the past purchase will need a ticket. 

  • Richard HaseltineRichard Haseltine Posts: 111,688

    Cris Palomino said:

    theflarf said:

    Cris Palomino said:

    theflarf said:

    Todays's daily deal code doesn't appear to be working correctly, I own 1 from the other day, and have todays one in my cart but it's not reducing by the expected amount for 2 on the main page. 

    Is it for wishlist? 

    Sorry, It does apply the code, however the cart itself is not taking account of buying/owning two of the daily deals offers. i.e the discounted on the wishlist bonus item caps out at 4.99 for owning 1 item, and not 3.99 likewise the smaller reduction is also applied to the other items in the cart. 

    It not reconizing the past purchase will need a ticket. 

    Are the items current Daily Delaz, as listed on today's promo page?

  • emanuela1emanuela1 Posts: 1,234
    edited June 23

    It happens to me too, like it happens to others, I have 2 of the DDs present on today's promotional page, for example if I put in the cart an item from the Featured Artists Stores that is also in my WL with a price of $10, it correctly calculates the 30% discount ($7), but when I apply the wishlist coupon, the price that appears is 4.99, while the fine print stated that with 2 DDs the minimum price should have been 3.99.

    Post edited by emanuela1 on
  • LeanaLeana Posts: 13,560
    edited June 23

    emanuela1 said:

    It happens to me too, like it happens to others, I have 2 of the DDs present on today's promotional page, for example if I put in the cart an item from the Featured Artists Stores that is also in my WL with a price of $10, it correctly calculates the 30% discount ($7), but when I apply the wishlist coupon, the price that appears is 4.99, while the fine print stated that with 2 DDs the minimum price should have been 3.99.

    The floor price being different depending on the number of dealz is for the extra discount they give, not the wishlist coupon. The wishlist coupon section states that the minimum price after discount is 4.99$. As coupon applies after the discounts, the floor price applied in the end is the one from the coupon.

    Post edited by Leana on
  • CybersoxCybersox Posts: 9,960
    edited June 23

    frank0314 said:

    It's still working for me. Is the Daz+ item listed as new? If it is it doesn't qualify.

    Since you didn't include a reference quote and there are several similar issues going on here, I'm assuming that you're replying to my post directly above about the free item offer not working.  As I noted, I tried several different triggering items from the debut new release list and several different items from the selection of potential "free" items that were directly linked to the offer, many of the latter of which were quite old.  No combination ever worked and nothing in the selection of free items that was available to me was of sufficient enough interest that I was willing to buy something and then have to appeal to customer service to get a refund for less than three dollars when it was all stuff that I've passed on dozens of times already.  My guess is that one or more of the other offers that I was using in the same cart was interfering, especially since I noted a number of posts talking about how item discounts were apparently being affected by minimum pricing levels, but that's only a guess.      

    Post edited by Cybersox on
  • emanuela1emanuela1 Posts: 1,234
    Sorry, I didn't see the coupon wishlist limit.
  • MonkeMonke Posts: 69
    edited June 23

    wrt:

    60% off Parlor's Webs -> 80% off* up to 3 with a Debut New Release

    60% off Flighty Guests -> 80% off* up to 3 with a Debut New Release

    It's not being applied separately, and you can only have 3 from a combination of both lists.

    Is this intended behavior? I would have thought you could have 3 from each list.

     

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    Post edited by Monke on
  • frank0314frank0314 Posts: 15,114

    Monke said:

    wrt:

    60% off Parlor's Webs -> 80% off* up to 3 with a Debut New Release

    60% off Flighty Guests -> 80% off* up to 3 with a Debut New Release

    It's not being applied separately, and you can only have 3 from a combination of both lists.

    Is this intended behavior? I would have thought you could have 3 from each list.

    I'm asking about it.

  • MonkeMonke Posts: 69

    frank0314 said:

    Monke said:

    wrt:

    60% off Parlor's Webs -> 80% off* up to 3 with a Debut New Release

    60% off Flighty Guests -> 80% off* up to 3 with a Debut New Release

    It's not being applied separately, and you can only have 3 from a combination of both lists.

    Is this intended behavior? I would have thought you could have 3 from each list.

    I'm asking about it.

    Appears to be fixed, thank you.

  • AsuCafeAsuCafe Posts: 557
    edited June 24

    The half-price code should have given a 91%off discount, but dForce Formal Wardrobe Mega Pack for Genesis 9 only shows 87%off .

    https://www.daz3d.com/dforce-formal-wardrobe-mega-pack-for-genesis-9

    I tested many products, and only this one had this problem.

    There is no problem with the price before the half-price discount was entered.

    For some reason, my phone can't upload screenshots successfully; this problem has been going on for a long time...

    Post edited by AsuCafe on
  • xyer0xyer0 Posts: 6,515

    Sale's broken as usual. No discount for owning all the current Daily Dealz. TWIN-DEALZ coupon is invalid.

  • Cam FoxCam Fox Posts: 493

    Same here!

  • tjcall_88c6a765f8tjcall_88c6a765f8 Posts: 62

    Same, no 30% off Debut New Releases

  • TheLionTheLion Posts: 49
    edited June 24

    The Daily Dealz seem to not realize they should be $1.99 and instead go for full price of 50% of their full price when combined inside the cart.

    And the TWIN-DEALZ coupon also is shown as invalid.

    Post edited by TheLion on
  • frank0314frank0314 Posts: 15,114
    edited June 24

    Both have been reported

    Post edited by frank0314 on
  • Singular3DSingular3D Posts: 674

    Coupon works now.

  • garrett_3dgarrett_3d Posts: 997
    edited June 24

    Extra 20% off entire cart only seems to work for the first 5 items added with both daily dealz.

    Post edited by garrett_3d on
  • MonkeMonke Posts: 69

    garrett_3d said:

    Extra 20% off entire cart only seems to work for the first 5 items added with both daily dealz.

    Just worked fine for me - a couple of the "70% off" items hit price caps, but I had ~8 other items in my cart that were discounted without hitting the price cap. Maybe you can share your cart?

  • KebbyKebby Posts: 35

    hi :) 

    it is not working.

    "Double Bundle: Get 1 for $9.99 with Robin 9 HD Character Bundle, Robin 9 HD Add-On Bundle, or Feminine Vintage Outfit Bundle for Genesis 9 "

    I have Scar 8 Pro Bundle in my cart and Robin 9 HD Character Bundle, Scar Bundle is only 48%, it should be 9.99 USD.

     

    Thank you :)

  • Cris PalominoCris Palomino Posts: 13,010

    Kebby said:

    hi :) 

    it is not working.

    "Double Bundle: Get 1 for $9.99 with Robin 9 HD Character Bundle, Robin 9 HD Add-On Bundle, or Feminine Vintage Outfit Bundle for Genesis 9 "

    I have Scar 8 Pro Bundle in my cart and Robin 9 HD Character Bundle, Scar Bundle is only 48%, it should be 9.99 USD.

     

    Thank you :)

    I can't try Scar as I already own it. I put a different bundle in my cart. The pop-up cart doesn't show me a discount, but the cart page itself does. What about you? If it doesn't can you try a different bundle to see if it's an issue with that specific product? 

  • KebbyKebby Posts: 35

    Cris Palomino said:

    Kebby said:

    hi :) 

    it is not working.

    "Double Bundle: Get 1 for $9.99 with Robin 9 HD Character Bundle, Robin 9 HD Add-On Bundle, or Feminine Vintage Outfit Bundle for Genesis 9 "

    I have Scar 8 Pro Bundle in my cart and Robin 9 HD Character Bundle, Scar Bundle is only 48%, it should be 9.99 USD.

     

    Thank you :)

    I can't try Scar as I already own it. I put a different bundle in my cart. The pop-up cart doesn't show me a discount, but the cart page itself does. What about you? If it doesn't can you try a different bundle to see if it's an issue with that specific product? 

    hm... maybe it depends on the Pack, Hans and Clara packs and some other will work, Holt, Scar and some other does also not work

  • Cris PalominoCris Palomino Posts: 13,010

    Kebby said:

    Cris Palomino said:

    Kebby said:

    hi :) 

    it is not working.

    "Double Bundle: Get 1 for $9.99 with Robin 9 HD Character Bundle, Robin 9 HD Add-On Bundle, or Feminine Vintage Outfit Bundle for Genesis 9 "

    I have Scar 8 Pro Bundle in my cart and Robin 9 HD Character Bundle, Scar Bundle is only 48%, it should be 9.99 USD.

     

    Thank you :)

    I can't try Scar as I already own it. I put a different bundle in my cart. The pop-up cart doesn't show me a discount, but the cart page itself does. What about you? If it doesn't can you try a different bundle to see if it's an issue with that specific product? 

    hm... maybe it depends on the Pack, Hans and Clara packs and some other will work, Holt, Scar and some other does also not work

    I'll make a report in any case. Thanks for checking. 

  • Cris PalominoCris Palomino Posts: 13,010

    Kebby said:

    Cris Palomino said:

    Kebby said:

    hi :) 

    it is not working.

    "Double Bundle: Get 1 for $9.99 with Robin 9 HD Character Bundle, Robin 9 HD Add-On Bundle, or Feminine Vintage Outfit Bundle for Genesis 9 "

    I have Scar 8 Pro Bundle in my cart and Robin 9 HD Character Bundle, Scar Bundle is only 48%, it should be 9.99 USD.

     

    Thank you :)

    I can't try Scar as I already own it. I put a different bundle in my cart. The pop-up cart doesn't show me a discount, but the cart page itself does. What about you? If it doesn't can you try a different bundle to see if it's an issue with that specific product? 

    hm... maybe it depends on the Pack, Hans and Clara packs and some other will work, Holt, Scar and some other does also not work

    Try Scar again. 

  • miladyderyni_173d399f47miladyderyni_173d399f47 Posts: 3,148
    edited June 25

    The ROBIN-RULES additional 50% off a WL item isn't working with some of the items in the Featured Artist selection. (I am getting the correct discount for owning a current Daz Dealz https://www.daz3d.com/pearls-hd-volume-iii-for-genesis-9 as far as I can tell.)

    Not working for me: https://www.daz3d.com/sci-fi-space-kit-bundle, http://Haerin 9 HD Character Bundle, https://www.daz3d.com/kayla-9-hd-character-bundle, https://www.daz3d.com/astaroth-9-add-on-bundle, https://www.daz3d.com/aro-9-hd-add-on-bundle, https://www.daz3d.com/mangrove-trees-roots-and-bushes-for-iray, https://www.daz3d.com/desert-cacti-and-joshua-trees

    Additionally, the 70% off Featured Artists &/or ROBIN-RULES aren't working correctly with owned item discounts. https://www.daz3d.com/valenia-9-hd-add-on-bundle should drop to minimum $4.99 price with. It did with yesterday's WL code and the Pearls Daz Dealz when I was deciding what to buy.

     

    Post edited by miladyderyni_173d399f47 on
  • KebbyKebby Posts: 35

    Cris Palomino said:

    Kebby said:

    Cris Palomino said:

    Kebby said:

    hi :) 

    it is not working.

    "Double Bundle: Get 1 for $9.99 with Robin 9 HD Character Bundle, Robin 9 HD Add-On Bundle, or Feminine Vintage Outfit Bundle for Genesis 9 "

    I have Scar 8 Pro Bundle in my cart and Robin 9 HD Character Bundle, Scar Bundle is only 48%, it should be 9.99 USD.

     

    Thank you :)

    I can't try Scar as I already own it. I put a different bundle in my cart. The pop-up cart doesn't show me a discount, but the cart page itself does. What about you? If it doesn't can you try a different bundle to see if it's an issue with that specific product? 

    hm... maybe it depends on the Pack, Hans and Clara packs and some other will work, Holt, Scar and some other does also not work

    Try Scar again. 

    now it is working, thank you very much :)

  • joannajoanna Posts: 2,795

    Small thing, but the text on the sales page says "Popular Sydney 9 Mixes," and I'm guessing it should be Robin 9 mixes?

  • frank0314frank0314 Posts: 15,114

    joanna said:

    Small thing, but the text on the sales page says "Popular Sydney 9 Mixes," and I'm guessing it should be Robin 9 mixes?

    Reported. Thanks for pointing it out.

  • frank0314frank0314 Posts: 15,114

    miladyderyni_173d399f47 said:

    The ROBIN-RULES additional 50% off a WL item isn't working with some of the items in the Featured Artist selection. (I am getting the correct discount for owning a current Daz Dealz https://www.daz3d.com/pearls-hd-volume-iii-for-genesis-9 as far as I can tell.)

    Not working for me: https://www.daz3d.com/sci-fi-space-kit-bundle, http://Haerin 9 HD Character Bundle, https://www.daz3d.com/kayla-9-hd-character-bundle, https://www.daz3d.com/astaroth-9-add-on-bundle, https://www.daz3d.com/aro-9-hd-add-on-bundle, https://www.daz3d.com/mangrove-trees-roots-and-bushes-for-iray, https://www.daz3d.com/desert-cacti-and-joshua-trees

    Additionally, the 70% off Featured Artists &/or ROBIN-RULES aren't working correctly with owned item discounts. https://www.daz3d.com/valenia-9-hd-add-on-bundle should drop to minimum $4.99 price with. It did with yesterday's WL code and the Pearls Daz Dealz when I was deciding what to buy.

    Can you give us a screenshot of your cart so we can see what's going on with it?

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