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New Year, New Sales Thread: Report Issues Here 4 "Reporting Only"

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  • 3DSaga3DSaga Posts: 801
    edited May 22

    Well, from what I understand, with a Nostalgic New Release in the cart, the discount should apply to 10 items. There shouldn't be any difference in the discount percentage with 5 or more items in the cart. 

    I just tried removing an item to see if that would make a difference, and now all the items are getting a reduced discount from what they showed earlier this morning. The discount now is 85% in my cart, whereas earlier it was 91%. It could be this is the intended discount, and the earlier one was wrong. I'm going to keep the cart, I just don't know if I'll reduce the number of items.  

    Post edited by 3DSaga on
  • jmucchiellojmucchiello Posts: 1,300

    Richard Haseltine said:

    jmucchiello said:

    Cam Fox said:

    From what I can tell, Alphabet soup promo seems to be working as advertised with both the new release and one nostalgic artist item in the cart, capping at 20 items with the advertised discounts. But weird with just the new release.

    My example has the new release and the artist release. I will try a different artist release... Nope. This link, right? https://www.daz3d.com/nostalgic-morning#index=0&order=popular^1&filtered=1

    All I know is I've found around 10 items I want from the a-d list and the last 6 are twice the cost after discount (zero tokens) is applied depending on if they are in the first four items or last six items.

    The issue wasn't with the alphabet soup, which is applying correctly - it was a spurious extra discount applying to the first five items. That has now been fixed.

    So what you're saying I should have shut up and grabbed the earlier mistaken discount. Wonderful. Cart dumped for a rethink.

  • WolfwoodWolfwood Posts: 947

    Richard Haseltine said:

    jmucchiello said:

    Cam Fox said:

    From what I can tell, Alphabet soup promo seems to be working as advertised with both the new release and one nostalgic artist item in the cart, capping at 20 items with the advertised discounts. But weird with just the new release.

    My example has the new release and the artist release. I will try a different artist release... Nope. This link, right? https://www.daz3d.com/nostalgic-morning#index=0&order=popular^1&filtered=1

    All I know is I've found around 10 items I want from the a-d list and the last 6 are twice the cost after discount (zero tokens) is applied depending on if they are in the first four items or last six items.

    The issue wasn't with the alphabet soup, which is applying correctly - it was a spurious extra discount applying to the first five items. That has now been fixed.

    And there goes my nice cart... <s> thanks </s>

  • LugoLugo Posts: 8

    Yes of course the error was on the customer side so the 5 first discounted items were fake... Clear Shopping Cart

  • memcneil70memcneil70 Posts: 5,811

    frank0314 said:

    memcneil70 said:

    I purchased the dForce Madeline Outfit for Genesis 9 SKU 115724 but it didn't show up in DIM, went back and found there were no zip files in my Product Library online. See the snip I made of the page.

    Reported. Thanks for letting us know.

    I was busy but when I looked again at my Product Library the download files were there. I had DIM open still and initiated a search with the SKU::115724 it  popped up. Now in my runtime.

    Thank  you again Frank and to the folks at Daz who corrected this so quickly.

  • Richard HaseltineRichard Haseltine Posts: 110,145

    Lugo said:

    Yes of course the error was on the customer side

    I am not sure how you get that - the error was stor side, applying a discount it shouldn't. Did it actually make much difference, given the $1.99 floor price?

    so the 5 first discounted items were fake... Clear Shopping Cart

  • Jan_ScrapperJan_Scrapper Posts: 702

    Richard Haseltine said:

    Lugo said:

    Yes of course the error was on the customer side

    I am not sure how you get that - the error was stor side, applying a discount it shouldn't. Did it actually make much difference, given the $1.99 floor price?

    so the 5 first discounted items were fake... Clear Shopping Cart

    Beware, this link here, "Clear Shopping Cart," actually clears your shopping cart!!!  Do NOT press it!!! 

  • DareshiranuDareshiranu Posts: 304

    It does look like Alphabet only goes one buy-in. I tried for a second go after the timer rolled over and I'd purchased stuff, but the prices were all over the place.

  • Jan_ScrapperJan_Scrapper Posts: 702

    Discounted item in shop is higher in my cart.

    052226 Discounted prices higher in cart.JPG
    2583 x 1440 - 361K
  • 3DSaga3DSaga Posts: 801

    In the end, I came to my senses (thanks to my second cup of coffee), kept my cart and all its contents. I'm glad I did- I'm enjoying the items I got, and the prices were still better than I expected. 

  • jmucchiellojmucchiello Posts: 1,300

    Richard Haseltine said:

    Lugo said:

    Yes of course the error was on the customer side

    I am not sure how you get that - the error was stor side, applying a discount it shouldn't. Did it actually make much difference, given the $1.99 floor price?

    Go look at my post. Anything that cost $10 or more resulted in $2 or more for the item that got the extra bonus. Without the extra, it was $4. An extra 50% was a minimum +$2 per item that didn't get the extra. That makes a big difference.

     

    And I assume Lugo meant correcting the error went against the customer.

  • jmucchiellojmucchiello Posts: 1,300

    Richard Haseltine said:

    jmucchiello said:

    Cam Fox said:

    From what I can tell, Alphabet soup promo seems to be working as advertised with both the new release and one nostalgic artist item in the cart, capping at 20 items with the advertised discounts. But weird with just the new release.

    My example has the new release and the artist release. I will try a different artist release... Nope. This link, right? https://www.daz3d.com/nostalgic-morning#index=0&order=popular^1&filtered=1

    All I know is I've found around 10 items I want from the a-d list and the last 6 are twice the cost after discount (zero tokens) is applied depending on if they are in the first four items or last six items.

    The issue wasn't with the alphabet soup, which is applying correctly - it was a spurious extra discount applying to the first five items. That has now been fixed.

    There's "fixed" and there's "customers no longer get the deal they thought they would get."

  • Tiffanie Gray - IDLMTiffanie Gray - IDLM Posts: 585

    Jan_Scrapper said:

    Discounted item in shop is higher in my cart.

    Yeah, same issue. 

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