The 'Eat Your Food and Like It' Complaint Thread

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  • LeatherGryphonLeatherGryphon Posts: 12,288
    edited May 18

    A/C Woes:   OK, I'll believe that the specifications for the A/C are untrustworthy.frown  Careful inspection of the spec sheet(above) from the LG website reveals that they say it's for windows 23" to 36", but say that the product width itself is 23.6".  And they give the product height as 150 inches.  WTF!!!???surprise  An awful lot of squeezin' gonna be necessary.frown

    So, I opened the box and actually measured the A/C case.  It is about 23.5 inches wide without the expandable wings installed.  So, assuming that it is not 150" highindecision then it COULD fit in the window if installed without one or both wings and made securely fastened to the window frame with a custom made blank on the sides to fill the holes.  Not gonna be a simple insert/turn-on/cool type of installation.frown  (*Sigh*)

    But at least I don't feel guilty about ordering an oversized product.  I was sure that I'd checked the dimensions before ordering it.  They lied, or at least carelessly exaggerated.cheeky

     

     

    Post edited by LeatherGryphon on
  • garrett_3dgarrett_3d Posts: 311

    Richard Haseltine said:

    butterflyfish said:

    Richard Haseltine said:

    butterflyfish said:

    My old power supply was a Pevia 800w. The repair guy put that in in early 2024. He cleaned out all of my dust when I took it to him when everything first started acting up. It looks OK, but smells like burnt electronics. The fan turns. That's about all I can tell without power.

    My new one is an MSI 1000w compact size (not a lot of room in the PC).

    The repair guy is a paid guy who owns two shops. If my motherboard is fried, I'm probably going to have to go back to him to get a new one, anyway. I'm not confident in my ability to use thermal paste. You know, I literally said to him that I thought my PC repair was going to be something easy like the PSU. And he said, "oh, that's fine. I checked it."

    Yes, you had said he owned two shops - sorry, I had forgottten. In that case I think he owes you a major contribution to fixing any resultant issues - it would have fixed your issues and possibly avoided damage if he had offered a PSU switch (ideally on a trial basis so you could swap it back for a partial refund if it wasn't the issue).

    Do you think he'll give me a hard time about ordering and installing the new one myself? It's not here yet, so I haven't, but it has been shipped. And we took out the old one already.

    I don't know, it depends how reasonable and/or guilty-feeling they are. You'd have had to pay for a new PSU anyway, if they had identiified the issue - it's just anything that the PSU damaged because they hadn't that I would argue they should be covering, or at least making a significant contribution to.

    Not sure how far you'll get on that tack - electronic items can just randomly fail after passing a worthiness test. The question I'd be asking is HOW it was tested. Was it LOAD tested? 

  • garrett_3dgarrett_3d Posts: 311

    LeatherGryphon said:

    A/C Woes:   OK, I'll believe that the specifications for the A/C are untrustworthy.frown  Careful inspection of the spec sheet(above) from the LG website reveals that they say it's for windows 23" to 36", but say that the product width itself is 23.6".  And they give the product height as 150 inches.  WTF!!!???surprise  An awful lot of squeezin' gonna be necessary.frown

    So, I opened the box and actually measured the A/C case.  It is about 23.5 inches wide without the expandable wings installed.  So, assuming that it is not 150" highindecision then it COULD fit in the window if installed without one or both wings and made securely fastened to the window frame with a custom made blank on the sides to fill the holes.  Not gonna be a simple insert/turn-on/cool type of installation.frown  (*Sigh*)

    But at least I don't feel guilty about ordering an oversized product.  I was sure that I'd checked the dimensions before ordering it.  They lied, or at least carelessly exaggerated.cheeky

     

     

    You know 150" is 12 1/2 feet? Nearly twice the height of a standard external door frame. I reckon you'd notice if it was that big laugh 

  • Richard HaseltineRichard Haseltine Posts: 110,097
    edited May 18

    garrett_3d said:

    Richard Haseltine said:

    butterflyfish said:

    Richard Haseltine said:

    butterflyfish said:

    My old power supply was a Pevia 800w. The repair guy put that in in early 2024. He cleaned out all of my dust when I took it to him when everything first started acting up. It looks OK, but smells like burnt electronics. The fan turns. That's about all I can tell without power.

    My new one is an MSI 1000w compact size (not a lot of room in the PC).

    The repair guy is a paid guy who owns two shops. If my motherboard is fried, I'm probably going to have to go back to him to get a new one, anyway. I'm not confident in my ability to use thermal paste. You know, I literally said to him that I thought my PC repair was going to be something easy like the PSU. And he said, "oh, that's fine. I checked it."

    Yes, you had said he owned two shops - sorry, I had forgottten. In that case I think he owes you a major contribution to fixing any resultant issues - it would have fixed your issues and possibly avoided damage if he had offered a PSU switch (ideally on a trial basis so you could swap it back for a partial refund if it wasn't the issue).

    Do you think he'll give me a hard time about ordering and installing the new one myself? It's not here yet, so I haven't, but it has been shipped. And we took out the old one already.

    I don't know, it depends how reasonable and/or guilty-feeling they are. You'd have had to pay for a new PSU anyway, if they had identiified the issue - it's just anything that the PSU damaged because they hadn't that I would argue they should be covering, or at least making a significant contribution to.

    Not sure how far you'll get on that tack - electronic items can just randomly fail after passing a worthiness test. The question I'd be asking is HOW it was tested. Was it LOAD tested? 

    I'd probably try arguing that the symptoms were certainly suggestive of a PSU issue, and if the PSU then fails catastophically then that strongly suggests that it was the issue from the outset and that it was symptomatic. I agree that asking how it was tested would be sensible.

    Post edited by Richard Haseltine on
  • Richard HaseltineRichard Haseltine Posts: 110,097

    SilverGirl said:

    butterflyfish said:

    Good point. I'll try to be convincing if it comes to it. My current motherboard goes for $200-$300 depending where you get it, so hopefully I don't have to replace it.

    I got my cat a vet appointment for Thursday. $95 for the exam. Meanwhile she's been licking the bump on her shoulder raw. We're also having my (adult) daughter's two kittens neutered on Wednesday, so it's a busy vet week at my house. Send good vibes.

    Oof. All the good vibes.

    Yes, absolutely.

  • butterflyfishbutterflyfish Posts: 1,596

    Complaint: And now my bedroom/computer room air conditioner stopped working. I have a small one from another room taking its place for now, but I'm going to need a bigger one for summer. This month is not going well for me.

    Anybody have any good news?

  • LeatherGryphonLeatherGryphon Posts: 12,288
    edited 2:05AM

    butterflyfish said:

    Complaint: And now my bedroom/computer room air conditioner stopped working. I have a small one from another room taking its place for now, but I'm going to need a bigger one for summer. This month is not going well for me.

    Anybody have any good news?

    Good News:  Well, maybe not "good" news, but satisfactory.  My A/C dilemma has taken a definite path.  I've ordered a new, but smaller unit.yes  I'd decided that it would be too much trouble and risk to continue trying to get my still unboxed, but nearly too large A/C safely into and out of the window each year.  A point I hadn't realized until the unit arrived on my porch last fall.  One man can lift an 8000 BTU unit, but would take two to lift and secure a 12,000 BTU unit.  Also, the smaller unit wouldn't require special support brackets or modifications to the window casing.  Now the problem is finding a local buyer for a 12,000 BTU A/C unit.frown  Our local "Penny Saver" advertising newspaper has gone out of business, so I'll probably have to do some sort of Internet based advertising, which I am totally inexperienced with and am loathe to do.no  And since the old unit (Amazon priced this year at $480) is already completely paid for (I paid $410 total) and the new unit is cheaper ($302 total) I can put a reasonable price on the bigger unit and still might come out ahead (or at least close to even) in this fiasco.indecision

    The new (8000 BTU) unit will arrive on my porch next Tuesday.  Yay!  Yesterday was an 80F day, today was an 88F day here, but tomorrow and into early next week are projected to be only mid-70sF.  Yay!  Summer here is brief (late May through late July) but can be stifflingly muggy.  Especially on the 2nd floor of this house with inadeqate insulation in the roof and poor ventilation.

    Bad News:  Two nosebleeds in the last three days.frown  But they were small and quickly stiffled.yes

    Post edited by LeatherGryphon at
  • LeatherGryphonLeatherGryphon Posts: 12,288
    edited 1:51AM

     

    Grrr..., $#@%@#$& double post.angry 

    Post edited by LeatherGryphon at
  • SilverGirlSilverGirl Posts: 3,560

    Good news: 51 degrees today, overcast, and a very pleasant amount of wind. Little Dude was in paradise on our walk, greeting the gusts with laughter and waving arms. Bonus: the trees are finally all leafed out, so we can enjoy the sound the wind makes going through the leaves.

    Also, only four more days until the rental area at the lake recreation area on our route opens for the summer. I don't care about the rentals, but they sell ice cream treats every year, and that makes Teen Kiddo very happy. We don't get ice cream trucks around here, so it's the closest I can do to make up for it. (And yeah, it would be cheaper to buy a box at the store, but memories are worth it, and the money goes to the park system, which I expect could use it. We have a really nice park system in Minnesota, and I would like it to have the funds it needs to keep being awesome.)

  • butterflyfishbutterflyfish Posts: 1,596

    Nice to hear some good news. That's put me in a better mood now. I'm happy for you both.

    Also the little air conditioner has finally kicked in, and it's at least cooling down in the bedroom part of the room. It's an en suite bedroom/office/ bathroom with open doorways between each section (not as fancy as it sounds), so it's hard to cool the whole thing. But it's trying. Plus while it was in the 90s today, it's supposed to cool down to the 50-60s later this week, so I have some time before I have to get a bigger one.

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