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New Year, New Sales Thread: Report Issues Here 2 "Reporting Only"

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  • barbultbarbult Posts: 26,181

    SilverGirl said:

    SilverGirl said:

    Shimrian said:

    I can no longer get to the sales page from forums. My history for Daz always brings me to forums first, and if I want to shop or see the new items in the store, I used the click on sales in the top left corner. Now there is a hamburger menu left of the big orange ai search button, but pressing it just grays out the page (overlay), and nothing appears. I'm on an iPad using chrome. I also tried Firefox and that doesn't work either. 

    On both iPad Brave and Win11 Chrome it does this for me as well, from any page (not just the forum), if I need to navigate by hamburger.

    On Win11 Chrome, if the browser is taking up the whole screen and the banner shows the shop/3D Software/etc., clicking them works fine.

    Discovered a strange workaround: on iPad, this issue is apparently only on landscape orientation, in portrait, it works fine.

    It seems to be related to the browser width issue Richard Haseltine described in the forum thread about Web Site Navigation. 

  • tsroemitsroemi Posts: 3,460
    edited September 7

    This is not strictly a sales issue, but still quite important I think: The link to My Gallery from my dropdown menu no longer works, it's going to an Oops page. I don't know how else to check whether my gallery is actually still there - I do hope it is! Can this please be flagged up as rather urgent? Thanks!

    Edit: Oooh good, it works from when I go into my account first, so it's just another navigational issue.

    Post edited by tsroemi on
  • ariocharioch Posts: 182
    edited September 7

    My tokens don't seem to be fully discounting eligible items in my cart. I have 8 tokens and I applied all of them and I'm only getting an extra 30% instead of the 45% it says.

    The left image is my cart without tokens applied showing the pre-token price. The right image shows my cart with tokens applied and the discount I should get with the additional 45% off.

     

    Cart-NoTokens-20250907.jpg
    1453 x 730 - 83K
    Cart-Tokens-20250907.jpg
    1483 x 730 - 89K
    Post edited by arioch on
  • ElorElor Posts: 3,153

    The 45% is only for Daz Originals, it's 30% for PAs items:

    https://www.daz3d.com/daz-tokens

  • ariocharioch Posts: 182

    Elor said:

    The 45% is only for Daz Originals, it's 30% for PAs items:

    https://www.daz3d.com/daz-tokens

    A-ha! Well that explains it. Thanks for the tip Elor!

  • SilverGirlSilverGirl Posts: 2,810

    barbult said:

    It seems to be related to the browser width issue Richard Haseltine described in the forum thread about Web Site Navigation. 

    Ah, my bad, hadn't seen that thread down there! 

  • AethyrAethyr Posts: 115

    New sale page has issues: "Get Debut New Releases for $5.99 each* if you buy them all together with dForce Scarlet Valkyrie Fantasy Armor for Genesis 8, 8.1 and 9 Females" doesnt actually work with new releases and the Valkyrie armor in cart, and the "PLUS any of these items for 1.99 each" links to the same 'Daz Denizens' that are listed as 80% off with an extra 30% if you have/buy a Golden Ticket item - I am assuming this is not intentional.

    Also, there are no items at all in the Outlet Quick Grab (even with 'Hide Items I Own' off), and the Outlet itself hasn't had an update; I was under the impression that both categories got updated on Mondays.

  • ElorElor Posts: 3,153

    Aethyr said:

    Also, there are no items at all in the Outlet Quick Grab (even with 'Hide Items I Own' off), and the Outlet itself hasn't had an update; I was under the impression that both categories got updated on Mondays.

    Only Quick Grabs are updated each weak, the rest of the outlet store is updated infrenquently.

    And indeed, currently, there is zero item in the quick grab selection:

    https://www.daz3d.com/quick-grab

    I don't know if it's intended or if the system tasked with populating the selection decided to sleep on its task.

  • ElorElor Posts: 3,153

    Aethyr said:

    New sale page has issues: "Get Debut New Releases for $5.99 each* if you buy them all together with dForce Scarlet Valkyrie Fantasy Armor for Genesis 8, 8.1 and 9 Females" doesnt actually work with new releases and the Valkyrie armor in cart, and the "PLUS any of these items for 1.99 each" links to the same 'Daz Denizens' that are listed as 80% off with an extra 30% if you have/buy a Golden Ticket item - I am assuming this is not intentional.

    That part is working as intended, but you have to buy every Debut new release (so the individual items and their respective bundle).

  • Cris PalominoCris Palomino Posts: 12,448

    Elor said:

    Aethyr said:

    New sale page has issues: "Get Debut New Releases for $5.99 each* if you buy them all together with dForce Scarlet Valkyrie Fantasy Armor for Genesis 8, 8.1 and 9 Females" doesnt actually work with new releases and the Valkyrie armor in cart, and the "PLUS any of these items for 1.99 each" links to the same 'Daz Denizens' that are listed as 80% off with an extra 30% if you have/buy a Golden Ticket item - I am assuming this is not intentional.

    That part is working as intended, but you have to buy every Debut new release (so the individual items and their respective bundle).

    Am inquiring about this. 

  • Cris PalominoCris Palomino Posts: 12,448

    Ok, so it should work if you put all the items less the two bundles. There should be 15 items.

  • AethyrAethyr Posts: 115

    Ah, misreading on my part - I skipped the word 'all' and thought that any quantity of new releases were $5.99 apiece if bought with the Golden Ticket item. That seemed a bit too good to be true!

  • tsroemitsroemi Posts: 3,460

    Elor said:

    Aethyr said:

    Also, there are no items at all in the Outlet Quick Grab (even with 'Hide Items I Own' off), and the Outlet itself hasn't had an update; I was under the impression that both categories got updated on Mondays.

    Only Quick Grabs are updated each weak, the rest of the outlet store is updated infrenquently.

    And indeed, currently, there is zero item in the quick grab selection:

    https://www.daz3d.com/quick-grab

    I don't know if it's intended or if the system tasked with populating the selection decided to sleep on its task.

    Mods, maybe we can get an info when it's supposed to populate? 

  • Cris PalominoCris Palomino Posts: 12,448

    tsroemi said:

    Elor said:

    Aethyr said:

    Also, there are no items at all in the Outlet Quick Grab (even with 'Hide Items I Own' off), and the Outlet itself hasn't had an update; I was under the impression that both categories got updated on Mondays.

    Only Quick Grabs are updated each weak, the rest of the outlet store is updated infrenquently.

    And indeed, currently, there is zero item in the quick grab selection:

    https://www.daz3d.com/quick-grab

    I don't know if it's intended or if the system tasked with populating the selection decided to sleep on its task.

    Mods, maybe we can get an info when it's supposed to populate? 

    I can send the suggestion. 

  • tsroemitsroemi Posts: 3,460

    Cris Palomino said:

    tsroemi said:

    Elor said:

    Aethyr said:

    Also, there are no items at all in the Outlet Quick Grab (even with 'Hide Items I Own' off), and the Outlet itself hasn't had an update; I was under the impression that both categories got updated on Mondays.

    Only Quick Grabs are updated each weak, the rest of the outlet store is updated infrenquently.

    And indeed, currently, there is zero item in the quick grab selection:

    https://www.daz3d.com/quick-grab

    I don't know if it's intended or if the system tasked with populating the selection decided to sleep on its task.

    Mods, maybe we can get an info when it's supposed to populate? 

    I can send the suggestion. 

    Great, thanks! 

  • danmast94danmast94 Posts: 131

    I am seeing the $2.99 discount limit applied on items that are not mentioned in what it applies to;
    "Owners or Buyers of any Golden Ticket get:
    An extra 30% off Debut and Still New Releases and Featured Artist Stores
    Or an extra 40% off Val3dart, biuzpharb, FeSoul, and Chrryt Items
    Minimum price after discount: $2.99."

     

    And later down the page,
    "80% off Daz Denizens
    Extra 30% off when you own or buy any Golden Ticket Item" (no mention of any minimum price)

     

    Yet lots of the Daz Denizens items are limited to $2.99 and don't reach the full discount (80% + 30%) that they should. These items are not New Releases or from Featured Artists or any of the artists mentioned.

  • ElorElor Posts: 3,153

    All this new releases don't have a readme:

  • Cris PalominoCris Palomino Posts: 12,448

    danmast94 said:

    I am seeing the $2.99 discount limit applied on items that are not mentioned in what it applies to;
    "Owners or Buyers of any Golden Ticket get:
    An extra 30% off Debut and Still New Releases and Featured Artist Stores
    Or an extra 40% off Val3dart, biuzpharb, FeSoul, and Chrryt Items
    Minimum price after discount: $2.99."

     

    And later down the page,
    "80% off Daz Denizens
    Extra 30% off when you own or buy any Golden Ticket Item" (no mention of any minimum price)

     

    Yet lots of the Daz Denizens items are limited to $2.99 and don't reach the full discount (80% + 30%) that they should. These items are not New Releases or from Featured Artists or any of the artists mentioned.

    Reported. 

  • Cris PalominoCris Palomino Posts: 12,448

    Text about 2.99 minimum added.

  • ElorElor Posts: 3,153

    tsroemi said:

    Mods, maybe we can get an info when it's supposed to populate? 

    It's calculating something since an hour or more so it must be a very long calculation laugh

  • Cris PalominoCris Palomino Posts: 12,448

    Elor said:

    All this new releases don't have a readme:

    Will report.

     

  • danmast94danmast94 Posts: 131

    Am I correct in thinking that "own of buy Golden Ticket" means only the current 3? So if I bought a golden ticket item 5 days ago, it doesn't entitle me to a discount for owning it?

    I assume that's how it work. However if that's not the case, then I am seeing an error and not getting the extra 30% off on Featured Artists (unless I add one of the currently shown 3 Golden Tickets to my cart)

  • ElorElor Posts: 3,153

    danmast94 said:

    Am I correct in thinking that "own of buy Golden Ticket" means only the current 3? 

    Yes, only items that are currently priced as Golden Tickects count as such.

     

  • SilverGirlSilverGirl Posts: 2,810

    Elor said:

    tsroemi said:

    Mods, maybe we can get an info when it's supposed to populate? 

    It's calculating something since an hour or more so it must be a very long calculation laugh

    Finally finished caluclating! Issue resolved! 

  • joannajoanna Posts: 2,203

    It seems that owning yesterday's Golden Ticket (FeSoul's hair) does not give an extra 30% discount for Daz Denizens section. Tested by adding the most expensive item in the selection (https://www.daz3d.com/dog-8-animation-cycles--base-and-great-dane), and it didn't drop the price in the cart. When I added today's Ticket to the cart, it discounted. Adding yesterday's Golden Ticket to the cart again did discount it too. The section states: Extra 30% off when you own or buy any Golden Ticket Item, but owning doesn't seem to work?

  • Richard HaseltineRichard Haseltine Posts: 107,928

    joanna said:

    It seems that owning yesterday's Golden Ticket (FeSoul's hair) does not give an extra 30% discount for Daz Denizens section. Tested by adding the most expensive item in the selection (https://www.daz3d.com/dog-8-animation-cycles--base-and-great-dane), and it didn't drop the price in the cart. When I added today's Ticket to the cart, it discounted. Adding yesterday's Golden Ticket to the cart again did discount it too. The section states: Extra 30% off when you own or buy any Golden Ticket Item, but owning doesn't seem to work?

    It doesn't seem to work with the "own" part on anything.

  • Richard HaseltineRichard Haseltine Posts: 107,928

    Richard Haseltine said:

    joanna said:

    It seems that owning yesterday's Golden Ticket (FeSoul's hair) does not give an extra 30% discount for Daz Denizens section. Tested by adding the most expensive item in the selection (https://www.daz3d.com/dog-8-animation-cycles--base-and-great-dane), and it didn't drop the price in the cart. When I added today's Ticket to the cart, it discounted. Adding yesterday's Golden Ticket to the cart again did discount it too. The section states: Extra 30% off when you own or buy any Golden Ticket Item, but owning doesn't seem to work?

    It doesn't seem to work with the "own" part on anything.

    Should be fixed now

  • joannajoanna Posts: 2,203

    Richard Haseltine said:

    Richard Haseltine said:

    joanna said:

    It seems that owning yesterday's Golden Ticket (FeSoul's hair) does not give an extra 30% discount for Daz Denizens section. Tested by adding the most expensive item in the selection (https://www.daz3d.com/dog-8-animation-cycles--base-and-great-dane), and it didn't drop the price in the cart. When I added today's Ticket to the cart, it discounted. Adding yesterday's Golden Ticket to the cart again did discount it too. The section states: Extra 30% off when you own or buy any Golden Ticket Item, but owning doesn't seem to work?

    It doesn't seem to work with the "own" part on anything.

    Should be fixed now

    Thank you! 

  • XelloszXellosz Posts: 855

    Ultimate Fantasy Mega-Set

    Get Debut New Releases for $5.99 each* if you buy them all together with
    dForce Scarlet Valkyrie Fantasy Armor for Genesis 8, 8.1 and 9 Females

    PLUS any of these items for 1.99 each*:

    Debut new releases are not $5.99 if you buy them with the armor and the plus item, or just debut and scarlet armor

  • Richard HaseltineRichard Haseltine Posts: 107,928

    Xellosz said:

    Ultimate Fantasy Mega-Set

    Get Debut New Releases for $5.99 each* if you buy them all together with
    dForce Scarlet Valkyrie Fantasy Armor for Genesis 8, 8.1 and 9 Females

    PLUS any of these items for 1.99 each*:

    Debut new releases are not $5.99 if you buy them with the armor and the plus item, or just debut and scarlet armor

    You need to buy them all to get that price (buying the bundles will cover buying their parts).

This discussion has been closed.