New Year, New Sales Thread: Report Issues Here 2 "Reporting Only"
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@DestinysGarden @Lyrra Madril Those explanations help a lot. You might want to try to clarify things in the product descriptions, if you can, because future customers won't know to look here for the additional information.
I think the bundle will go into my cart today, even though I don't own the flashback outfit and will probably never buy it. I now understand that it is not 100% required for the other products. Thanks again for coming here to clarify things.
No worries at all. Thanks for your understanding and support. Cheers!
Its hard to describe a new idea sometimes. I had a few people read over the descriptions and they seemed to get it, But then everyone has a differrent perspective. I know I confused DestinysGarden when I approached her to work on this project at first. So I'm glad to get any feedback of what exactly all of you found confusing about the product descriptions.
We do our best to jam a whole lot of information clearly into a small page, and make useful pictures to illustrate the product in use and it's difficult lol
Lyrra
My first attempt. (It probably doesn't belong in this thread, but I put it here for consistency with the discussion.)
Reminds me of someone I met many, many years ago
For example, when I look at a new product, first I look at the product title. Then I look at the main product promo. Then I look at the required items and see if I own them. THEN if I am interested, I read the product description text and What's Included. So, I was interested in MatchMakers 10 in 1 Casual Wardrobe Texture Expansion .
I move on to the product description to see what that says:
OK, there is a little typo there with a missing M on the first word. No problem, I know what it means. This paragraph confirms that this product is, as the title says, a texture expansion for 10 in 1 Casual Wardrobe, using the shaders in the MatchMaker Shader System. So that explains why the MatchMaker Shader System is required. And the word MatchMaker is in the product title, so that part is coming together in my mind now.
At that point I gave up in total confusion and frustration, and I posted in the forum that this makes no sense. I assumed at that point that Daz has mixed up requirements and product description text and made a big mess, like they do when they take a single PA product and split it into parts, then put it back together and call it a bundle.
I wouldn't have purchased the bundle or any of the individual products without the additional explanation here in the forum. The whole concept of mixing garments from different products and retexturing them to coordinate needs to be made clear in the beginning. I think that would have solved 90% of the problem. You may think that was clear, but to me it was not at all clear. I know others who had the same confusion.
By the way, there is some pokethrough in the promo images that bring the careful layering into question. You might want to check and correct them.
I'm sorry to hear that!
ok so I can see some of the confusion.
All the outfits were built with items from 2 out of the 3 sets. None use all 3. Thats hard to explain lol
ok, thats something I can work on phrasing better
LM
Have you considered labeled pictures? I get that it's really hard to explain a whole new method of doing things in a way everyone will understand, especially when you consider English isn't the first language of all of your customers. It's mine, but my eyes kind of crossed as I was trying to assimilate it all, so I can only imagine what it would be like if it wasn't, especially when you're using technical or semi-technical terms. Having a picture demonstrate what you're talking about right next to the text might go a long way. You do it in one panel of the 10-in-1 where you're showing how to apply it, could you do more like that? Even having clear labels like "X Clothing Set Textures" or "outfit combination requires items from Y Clothing Set" might go a long way. At a first glance at the 10-in-1 set, I was trying to figure out if the textures made use of some funky opacity maps to make it look like a different item.
I do like the concept of helping make more items mix-and-match between sets! And definitely artists should work with and on what inspires them as far as which sets and how those sets mix. I personally have zero interest in the Flashback suit, though, so I'd feel like I was paying for stuff I'd never use. (I will also admit I'm not the target demographic for the vast majority of what's in the Daz store, so take that with whatever sized grain of salt you think it deserves.)
Also a sustainability thought.... when you're writing your descriptions for what is included or what works with what, imagine a customer finding your (hopefully large and successful!) catalog three years from now. How overwhelmed are they going to be decyphering what goes with what, and what is meant by "first wave/second wave" etc? Perhaps you've already planned it, but you might want to write each description as if it's the customer's first time encountering your product, as someone who comes in new is going to likely click on the latest release and not have the background of everything that came before it.
The extra 30% for owning a Golden Ticket doesn't seem to be working in the "Build Your Own Flash Sale". I own the Scarlet Valkyrie Armor but only see a flat 70% (or 75% for wishlist items) when I add to cart. If I go and add either of the other 2 Golden Tickets to the cart, then I see the 30% discount being applied
I have bought most of the previous day's golden tickets and have the new one in the cart. When I put in an item from BYOFS that has no initial discount, 30% comes off; with the debut item in my cart, it went up to 79%. I don't have wishlisted items, so can't check that on my end. Can you show me a cart and I'll try to build the same one?
Attached a cart with one BYOFS that isn't in my wishlist (70%) and one that is (75%). When I didn't have the debut item in there, there was no discount at all. But you can see that I do own a Golden Ticket because I am getting the 30% discount added to the Debut New Release (45% + 30% = 62%).
You said in your message that you have the new GT in your cart, but that shouldn't be necessary for the discount because it is "Own or Buy" for BYOFS.
I sent in a report on this.
The 30% for having a GT should work now. The other as the text states, requires a debut.
It says "Own or Buy and Golden Ticket Item"
I've purchased several so far but the 30% only shows if I toss another GT item in the cart
(Trying to purchace a Debut New Release)
It is not stated on the sale page, but "own" only works for the three golden ticket items currently shown on the sale page. Any purchased earlier, no longer count.
Anyone checked out recently? Transactions seem to be failing on the Daz side for me (but being charged 4 times on my card per attempt).
I checked out using store credit instead and that worked.
https://www.daz3d.com/2025-published-artist-sale#headlining
I'm not sure the 40% is working as intented. Currently, only Magic Brush has a 40% discount on their items, the other do not so I suspect Magic Brush is getting it from selling a Golden Ticket:
And the extra 10% for having both Golden Tickets from today is applied with only one of them in the cart when the text is saying we must have both in our cart (Extra 10% off Your Cart when you include both MB Thandey HD for Genesis 9 Feminine and My Mystical Forest):
Have sent in a report.
Thank you, and from what I can see, both are now working as written (so 40% extra on items from the artists named, and 10% for having both Golden Tickets in the cart).
The 10% off the cart apply when I put today's two golden tickets (MB Thandey and Jefferson AF's My Mystical Forets) in the cart but not if I want to buy the Thandey bundle. I don't want to buy the same character twice... I hope something can be done about that.
I had planned on getting the GT and the bundle, so bought the GT first and then bought the bundle and it discounted the bundle for the part owned. I am sending a report to daz to show them this and see if they plan to keep it this way.
edit: so I also added the second GT which should have resulted in an extra 10% but I think it's tied to a rule requiring both GTs be in the cart, so will bring this to their attention as well.
Thank you very much, Chris! I will proceed that way if the it's not possible differently. :)
You might wait till Daz gets in for business hours. We'll notify the thread.
Edit: you can always put in a ticket afterward as well.
That's what I am going to do. Anyway, thank you for your help and efforts! :)
I have tried to use today coupon with the Thandey HD for Genesis 9 Character Bundle, it does not work.
I wanted to buy the bundle instead of the single item featured as the Golden Ticket Item, otherwise, I will not buy anything today.
So please, make it possible to have this for a better price.
Also, I own items from some of the artists that worked into the bundle.so there are no discounts in the cart
Which coupon? I've not seen any daily coupon supposed to work on new items. The "30 Gives you 30" banner coupons work only on the featured artists stores.
Buy the golden ticket item first, then buy the bundle. You'll get a discount for owning one of the items of the bundle, as well as the discount for owning a golden ticket item.
@Halcon Bluesky might be referring to the Premier Free Character Bundle code. If so, the Thandey bundle isn't in https://www.daz3d.com/premier-characters. It might be added later today after Daz staff arrive, as with last week's Uksn bundle.
Too much cut and paste; too little correction for the current offer.
Thandey is neither Bishop 9 nor Uksn. The worse problem is that the SHOP THE BUNDLE button goes to Uksn bundle instead of Thandey bundle. If a customer is not wathcing carefully, they may purchase the wrongly linked product. The SHOP BISHOP 9 hover-over tip text is just a confusing visual error.