Sales thread: Report Issues Here. & "There's Always Another Sale™"

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Comments

  • James_H said:

    On today's page we have 'Pharaoh's Ruin, an add-on set for the Hypostyle Hallway'. But there doesn't appear to be a hypostyle hallway.

    Probably should have released at the same time... Hoping it's fixed soon - looks like a definite purchase. Pleasantly surprised to be getting Egyptian theme buildings as PC+ items.
  • Looks like they fixed it by yanking Pharaoh's Ruin from the store.

  • NathNath Posts: 2,941

    Looks like they fixed it by yanking Pharaoh's Ruin from the store.

    Leaving my cart without a new item to trigger the final 10% on Friends of the sale. Oh well... maybe tomorrow. If not, there's always another sale.

  • James_HJames_H Posts: 1,091
    Nath said:
    James_H said:

    On today's page we have 'Pharaoh's Ruin, an add-on set for the Hypostyle Hallway'. But there doesn't appear to be a hypostyle hallway.

    Apart from a currently dead link in Pharaoh's Ruin

    And that ruin is not receiving a discount: for me at least at the moment, though that may be a cache issue.

    Have these been released in the wrong order?

  • 3Ddreamer3Ddreamer Posts: 1,337
    NorthOf45 said:

    Note that the "new" Modular Sci-Fi Light Walls Set was previously available (discontinued) as "Sci-Fi Light Walls for Iray" (SKU 56291) a couple of years ago, so check your library if it looks familiar.

    Yeah I was just going to ask about that - I really wish they would either use the same SKU or put in the text was 'previously on sale here as SKU...'. It is hard enough keeping track of purchases that move from Rendo to here far less things that were here and come back as 'new'.

  • Nath said:
    James_H said:

    On today's page we have 'Pharaoh's Ruin, an add-on set for the Hypostyle Hallway'. But there doesn't appear to be a hypostyle hallway.

    Apart from a currently dead link in Pharaoh's Ruin

    Yea its reversed, the right one will be released today.. in the meantime we've pulled the addon.. thanks

  • cherpenbeckcherpenbeck Posts: 1,416

    Besides, back to mesh grabber bundle, I got the purple banner the first time, then it vanished, did not get it the second time, despite owning two of the products.

    Something in this store is definitely not working. As for now, I'm just plain angry.

  • L'AdairL'Adair Posts: 9,479

    Besides, back to mesh grabber bundle, I got the purple banner the first time, then it vanished, did not get it the second time, despite owning two of the products.

    Something in this store is definitely not working. As for now, I'm just plain angry.

    Put in a trouble ticket. I've got a screenshot of my cart showing the discounted price with the Purple Banner showing across the top. You're welcome to a copy of it if you need it. If you had the banner in the first place, you should have gotten it when they put it back up. I'm confident Customer Service will make it right.

  • Cris PalominoCris Palomino Posts: 12,454

    You should see everything working now.

  • AtiAti Posts: 9,182

    https://www.daz3d.com/louie-for-genesis-8-male is missing its readme and doesn't show up among the new items when sorted by new arrivals. It's on the last page, along with two other items that look new to me: https://www.daz3d.com/dorcey-hd-for-daisy-8 which again doesn't have a readme, but seems to have been released several days ago, and https://www.daz3d.com/dusti-for-genesis-8-and-honni-8 which is the same: no readme and seems to have been released several days ago.

  • AtiAti Posts: 9,182

    https://www.daz3d.com/spystuff-props-and-poses-for-genesis-8 is supposedly a new release, according to the newsletter, but this item was released in March.

  • Lothar WeberLothar Weber Posts: 1,611

    Is the hypostyle-hallway comming today?

  • cherpenbeckcherpenbeck Posts: 1,416

    Nope. No banner, no message, not the intended discount. I end up with 46% for the mesh grabber bundle, which makes the bundle definitely a lot more expensive than the single item from the bundle I'm still missing.

  • Is the hypostyle-hallway comming today?

    Yes.. it will actually be out next week now, I've scheduled it so both the base and addon are released at the same time.

    Sorry for the confusion.

  • doubledeviantdoubledeviant Posts: 1,315
    edited October 2020

    Nope. No banner, no message, not the intended discount. I end up with 46% for the mesh grabber bundle, which makes the bundle definitely a lot more expensive than the single item from the bundle I'm still missing.

    Did you check for it yesterday, before the turnover this morning? The reason that I ask is that I bought it yesterday with the purple banner (and as a new release, it knocked a few bucks off the flash sale items, helping pay for itself), and the banner stuck around after purchase until the turnover, after which it disappeared. So maybe it ended already? Might've only been good for a few days (part of which time it was taken down).
    Post edited by doubledeviant on
  • cherpenbeckcherpenbeck Posts: 1,416

    No, after that mess yesterday with the store I didn't take another look for a couple hours. Had too much time lost already with this **** store. nd I needed some sleep. Here in Europe times goes different. And if that means I can't get the original offer, well, then no buy. I'm totally fed up with all this crap the store does. There are other stores which behave much better.  Besides, if I would give my own customers such wonky offers, I'm pretty sure I would lose them instantly. As ist is, my own addiction to DAZ begins to wane.

  • maikdeckermaikdecker Posts: 3,037
    edited October 2020

    Is the hypostyle-hallway comming today?

    Yes.. it will actually be out next week now, I've scheduled it so both the base and addon are released at the same time.

    Sorry for the confusion.

    With that answer You managed now to confuse me... surprise

    Question by Lothar: will it come today?

    Answer: Yes. But it will actually be out next week now.

    Me: Huh??? Today isn't next week, right????

    And what to make it worse, if it was a PC+ item, I probably (!) would have used it to get the 24% off for a new gift card...

    Post edited by maikdecker on
  • Is the hypostyle-hallway comming today?

    Yes.. it will actually be out next week now, I've scheduled it so both the base and addon are released at the same time.

    Sorry for the confusion.

    So... Is one of the items originally scheduled for next week being switched to today? Or is it just the one PC+ release for the day now?
  • Lothar WeberLothar Weber Posts: 1,611

    Is the hypostyle-hallway comming today?

    Yes.. it will actually be out next week now, I've scheduled it so both the base and addon are released at the same time.

    Sorry for the confusion.

    With that answer You managed now to confuse me... surprise

    Question by Lothar: will it come today?

    Answer: Yes. But it will actually be out next week now.

    Me: Huh??? Today isn't next week, right????

    And what to make it worse, if it was a PC+ item, I probably (!) would have used it to get the 24% off for a new gift card...

    yes same for me! 

  • Ati said:

    https://www.daz3d.com/spystuff-props-and-poses-for-genesis-8 is supposedly a new release, according to the newsletter, but this item was released in March.

    I thought it was odd when I got a release date notification for something Daz had already released. But I've seen a few re-releases this sale so I guess it's deliberate. Not complaining as it puts my store in the 'friends of the sale' bit (though the Spy Stuff itself is a DO).
  • No, after that mess yesterday with the store I didn't take another look for a couple hours. Had too much time lost already with this **** store. nd I needed some sleep. Here in Europe times goes different. And if that means I can't get the original offer, well, then no buy. I'm totally fed up with all this crap the store does. There are other stores which behave much better.  Besides, if I would give my own customers such wonky offers, I'm pretty sure I would lose them instantly. As ist is, my own addiction to DAZ begins to wane.

    +1

    What he said.

  • LeanaLeana Posts: 12,748

    Besides, back to mesh grabber bundle, I got the purple banner the first time, then it vanished, did not get it the second time, despite owning two of the products.

    Something in this store is definitely not working. As for now, I'm just plain angry.

    Got it the first time, then it vanished, then it came back yesterday, and now it vanished again.

    I think I'll wait till it's stable.

    I'm totally fed up with all this crap the store does. There are other stores which behave much better. 

    Hopefully the new store software Daz is working on will work better...

  • Is the hypostyle-hallway comming today?

    Yes.. it will actually be out next week now, I've scheduled it so both the base and addon are released at the same time.

    Sorry for the confusion.

     

    So... Is one of the items originally scheduled for next week being switched to today? Or is it just the one PC+ release for the day now?

    No it will be just one PC item today, and then both of them going out next week... as I said in the MO forum, it's sadly not just a case of setting it live.. we're juggling other issues as people are aware, so this is to just make everyones life that little bit easier.

    To be clear, it was my mistake..it's on me, not the store for a change :)

  • Is the hypostyle-hallway comming today?

    Yes.. it will actually be out next week now, I've scheduled it so both the base and addon are released at the same time.

    Sorry for the confusion.

     

    So... Is one of the items originally scheduled for next week being switched to today? Or is it just the one PC+ release for the day now?

    No it will be just one PC item today, and then both of them going out next week... as I said in the MO forum, it's sadly not just a case of setting it live.. we're juggling other issues as people are aware, so this is to just make everyones life that little bit easier.

    To be clear, it was my mistake..it's on me, not the store for a change :)

    That's disappointing, but thank you for answering. Mistakes happen. We know what to expect now and can get on with things.
  • Lothar WeberLothar Weber Posts: 1,611

    Is the hypostyle-hallway comming today?

    Yes.. it will actually be out next week now, I've scheduled it so both the base and addon are released at the same time.

    Sorry for the confusion.

     

    So... Is one of the items originally scheduled for next week being switched to today? Or is it just the one PC+ release for the day now?

    No it will be just one PC item today, and then both of them going out next week... as I said in the MO forum, it's sadly not just a case of setting it live.. we're juggling other issues as people are aware, so this is to just make everyones life that little bit easier.

    To be clear, it was my mistake..it's on me, not the store for a change :)

    Bad bad boy, you! angel Bring the bad boy a cup of tea! wink

  • NorthOf45 said:

    Note that the "new" Modular Sci-Fi Light Walls Set was previously available (discontinued) as "Sci-Fi Light Walls for Iray" (SKU 56291) a couple of years ago, so check your library if it looks familiar.

    Thanks, Daz needs to put a notice that it's a rerelease of a product unless they intend on doing some shady marketing 

  • SevrinSevrin Posts: 6,313
    NorthOf45 said:

    Note that the "new" Modular Sci-Fi Light Walls Set was previously available (discontinued) as "Sci-Fi Light Walls for Iray" (SKU 56291) a couple of years ago, so check your library if it looks familiar.

    Thanks, Daz needs to put a notice that it's a rerelease of a product unless they intend on doing some shady marketing 

    It looks like it's an item Imaginary3D sold to Daz.  In the meantime, it's an inexpensive filler for a gift card, just like the Spy Stuff.

  • Damn, I seriously have to cut back on spendings. Own all of todays 99 "PC+ for the day"-items but 4 it seems. Or DAZ needs to invent a new promo format like "Make X products you choose PC for the Day" ;-)

    Same here! Just 4 that I don’t own! And earlier I went crazy with the G2 sale. Soon I will own the whole store! 

    I own way to much as I own all but three

  • cherpenbeckcherpenbeck Posts: 1,416

    Okay. I give up waiting for the mesh grabber thing. Might be for the best, considering what I'm spending here.

    As for the Light Wall, I owned it already, but would not have found out in time without this forum thread, so thanks, fellow buyers!
    Buying double would have left a very bad taste if I found out later ...  so it's just some annoyance about something else not correctly working (because it would have been correct to inform the customer that this one item was a re-submission). Really, do these marketing people think that standard GMP practice for sellers is something DAZ doesn't need?

     

  • KharmaKharma Posts: 3,214

    So didn't know the banner for mesh grabber bundle once put back on buyers accounts was only for that one day, so I didn't check out right away and banner was gone at the strkoe of midnight.  Isn't it funny how the banner can disappear so precisely, but the new sale can't be seen on time and takes hours to show up? Can't the length of time a banner is good for be put on it so you know if you need to use it right away or not.  Really tired of all the games and changes midsale and saying ooop sorry that wasn't meant to be.  On the flipside its nice that my money is staying in my bank account.

This discussion has been closed.