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Report sales errors here. "There's Always Another Sale™"

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  • XelloszXellosz Posts: 855
    Overdrawn said:
    Overdrawn said:
    otherunicorn said:
    Leana said:
    Cris Palomino said:
    Leana said:
    Cris Palomino said:

    Darcy is on sale, she's on the Sale Promo page.

    https://www.daz3d.com/2019-holiday-loyalty-sale

    yes but the "get bigger discount and freebies when purchasing the bundle and add-ons" offers don't appear there anymore 

    It would appear this is the case.

    So it was supposed to be a 1-day offer for a new pro bundle? Now that would be a first. Not cool at all Daz... 

    The TODAY ONLY on the banner on the front page did rather indicate that after all.

    I'd thought the "Today Only" was exclusively about the HD add-on...not the entire Darcy deal... I waited expecting at least the usual 3-5 day run. Sadness... :'(

    Still had the sales page from yesterday up...

    Today Only: Get 50% OFF Darcy HD Add-On when you buy Darcy 8 Pro Bundle
    So...yeah...not what I'd expected for today... :-/

    +1

     I thought only the "Today Only: Get 50% OFF Darcy HD Add-On when you buy Darcy 8 Pro Bundle" is just for today

  • GalaxyGalaxy Posts: 562

    For those who are still getting pages from yesterday, try Ctrl+F5

  • NovicaNovica Posts: 23,924
    edited December 2019

    The Help/ Support A Ticket is broken. When I fill out the form and click to submit it, it sends me to the stupid page full of questions that you'd go to if you wanted to see if your question is there. Says Help Center, My Account and has a bunch of questions like How To Apply A coupon successfully, etc. I'm going offline until this afternoon, but I can't get help if the Help is the problem. 

    Post edited by Novica on
  • AtiAti Posts: 9,185
    otherunicorn said:
    Ati said:

    Is that triple discount opportunity really one-time use only? Won't that break the store? I mean, the system has an extremely hard time keeping 100+ items in the cart, and that category has over 900 items in it. Someone who wants to take full advantage of the offer would have to put almost 900 items into the cart all at once? :-o

    Do you see anyone wanting 900 V4/M4 things, especially when there is a high degree of repeating. The bundles share the bases, etc, so after the first, you wouldn't need the second. And as someone who still uses V4 and M4 - there were still of only 3 things of interest!

    Now more than ever. With all the converting options available, items at 50 cents or so are pretty good.

  • LeanaLeana Posts: 12,768
    Novica said:

    The Help/ Support A Ticket is broken. When I fill out the form and click to submit it, it sends me to the stupid page full of questions that you'd go to if you wanted to see if your question is there. Says Help Center, My Account and has a bunch of questions like How To Apply A coupon successfully, etc. I'm going offline until this afternoon, but I can't get help if the Help is the problem. 

    Being redirected to Help Center home page after submitting a ticket seems normal to me. Are you sure your request didn't go though? You should find it in the "My activities" sectionn (dropdown under your name).

    If it didn't go though: Did you sign in in help center before submitting it? I know there have been problems in the past when people tried to submit a ticket without that.

  • GalaxyGalaxy Posts: 562
    Ati said:
    otherunicorn said:
    Ati said:

    Is that triple discount opportunity really one-time use only? Won't that break the store? I mean, the system has an extremely hard time keeping 100+ items in the cart, and that category has over 900 items in it. Someone who wants to take full advantage of the offer would have to put almost 900 items into the cart all at once? :-o

    Do you see anyone wanting 900 V4/M4 things, especially when there is a high degree of repeating. The bundles share the bases, etc, so after the first, you wouldn't need the second. And as someone who still uses V4 and M4 - there were still of only 3 things of interest!

    Now more than ever. With all the converting options available, items at 50 cents or so are pretty good.

    For me price difference is multiple times higher than who own 30% or more discount. Money saved, well not fully saved,I spend Zev0 products along with a new item.

  • NathNath Posts: 2,942

    The current flash sale banner:

    There is one character that I don't already own in there... laugh

  • OverdrawnOverdrawn Posts: 580
    Novica said:

    The Help/ Support A Ticket is broken. When I fill out the form and click to submit it, it sends me to the stupid page full of questions that you'd go to if you wanted to see if your question is there. Says Help Center, My Account and has a bunch of questions like How To Apply A coupon successfully, etc. I'm going offline until this afternoon, but I can't get help if the Help is the problem. 

    I just sent in a request asking about the loss of the Darcy Pro bundle deal(s), and it took me to the ticket page after I submitted. Were you signed in to the ticket site before submitting it? Maybe that helps... You should also have a "Thank you for your request" style email by now.

  • Charlie JudgeCharlie Judge Posts: 13,256
    edited December 2019
    Nath said:

    The current flash sale banner:

    There is one character that I don't already own in there... laugh

    Water, water everywhere and not a drop to drink.laugh  I own all of them so no deal for me.

    Post edited by Charlie Judge on
  • NathNath Posts: 2,942
    Charlie Judge said:
    Nath said:

    The current flash sale banner:

    There is one character that I don't already own in there... laugh

    Water, water everywhere and not a drop to drink.laugh  I own all of them so no deal for me.

    Not for me either, you need two *g*

    Although, I suppose I could buy one I already own again if I really wanted Keiko 6.

    And yep, that would work: Keiko 6 and The Guy 7 are both at $2.99 if I test them in the cart.

  • evacynevacyn Posts: 989
    Novica said:

    Be careful when you check out- the cart was really doing wonky things as of a few minutes ago. When I clicked to use Store Credit (the last of it) I had a balance of 29.00 left to pay. The page changed and that 29.00 was then shown as the store credit left!  I couldn't get it to go to paypal unless I clicked that 29.00 showing as store credit (which it should have been what was left to PAY, with zero store credit) and when I did click on it, it took me to Paypal but showing the FULL AMOUNT due.  Took me ten minutes to get out of it.  Just watch out if using Store Credit to be sure it's the right amount deducted and if the numbers change where they're supposed to. This is the weirdest thing that's ever happened to me in a cart. 

    Just want to confirm what Novica said - I've tried several times to pay with store credit and I keep getting an error message. The one time it looked like it was going to work, it showed my store credit being deducted but PayPal shows the full amount due.

  • Richard HaseltineRichard Haseltine Posts: 108,135
    evacyn said:
    Novica said:

    Be careful when you check out- the cart was really doing wonky things as of a few minutes ago. When I clicked to use Store Credit (the last of it) I had a balance of 29.00 left to pay. The page changed and that 29.00 was then shown as the store credit left!  I couldn't get it to go to paypal unless I clicked that 29.00 showing as store credit (which it should have been what was left to PAY, with zero store credit) and when I did click on it, it took me to Paypal but showing the FULL AMOUNT due.  Took me ten minutes to get out of it.  Just watch out if using Store Credit to be sure it's the right amount deducted and if the numbers change where they're supposed to. This is the weirdest thing that's ever happened to me in a cart. 

    Just want to confirm what Novica said - I've tried several times to pay with store credit and I keep getting an error message. The one time it looked like it was going to work, it showed my store credit being deducted but PayPal shows the full amount due.

    Currently? I just used store credit for something without an issue.

  • LeanaLeana Posts: 12,768
    Nath said:

    The current flash sale banner:

    There is one character that I don't already own in there... laugh

    That's still one more than I see wink

  • NathNath Posts: 2,942
    Leana said:
    Nath said:

    The current flash sale banner:

    There is one character that I don't already own in there... laugh

    That's still one more than I see wink

    I am impressed :)

  • Robert FreiseRobert Freise Posts: 4,574
    Leana said:
    Nath said:

    The current flash sale banner:

    There is one character that I don't already own in there... laugh

    That's still one more than I see wink

    Same here I have way too much content

  • GordigGordig Posts: 10,600

    Before XTransfer, there would have been one, maybe two characters in that sale that interested me. As it is, I’ve got five or six in my cart, and I’m debating some others. 

  • memcneil70memcneil70 Posts: 5,321

    Flash Sale of 0 of 52. Sigh. If Genesis 9 is around the corner and the other generations are going to be given away, I am so toast.

    For what is worth, I used store credit today at around 9am MST. No problems. But, I wasn't interacting with PayPal or partial payment with my credit card either.

    Mary

  • MunemanMuneman Posts: 221
    I thought it was a limit of 2. Since it's 2 or more, I might just buy out the Genesis 3 models and be done with it...
  • GordigGordig Posts: 10,600

    I am now Lee, Ivan, Kimo, the Guy, Kenji, Mei Lin and Teen Josie richer. 

  • MisselthwaiteMisselthwaite Posts: 961

    Oh... I could have all the boys...?surprise

  • miladyderyni_173d399f47miladyderyni_173d399f47 Posts: 2,427

    I was going to use my PC coupon and get several, but I can't use it. So I will wait until there's another sale, as there are none I Must, Have. Now

  • EllessarrEllessarr Posts: 1,395

    the new sales, the buttom for the "double loyal discount today only promotion is not working, when i click on it it only display mika 7 pro (which i already have) it don't show all the itens in that promotion.

     

    and why mei lin 7 pro was removed from the 60% selected itens i was waiting to buy her today it was really bad any chance to put her back??? on the 60% selected items???.

  • Matt_CastleMatt_Castle Posts: 3,010
    edited December 2019
    Ellessarr said:

    the new sales, the buttom for the "double loyal discount today only promotion is not working, when i click on it it only display mika 7 pro (which i already have) it don't show all the itens in that promotion.

    The offer says it includes PC+ items (in fact, it's almost entirely PC+ items), but then provides a link that filters them out. It needs fixing, but in the meantime try this one instead: https://www.daz3d.com/selected-genesis-3-items

    Post edited by Matt_Castle on
  • NorthOf45NorthOf45 Posts: 5,692

    The 50% Historical Top Sellers list hasn't changed, and the ones shown do not discount with any new item nor take the Loyalty discount.

  • GalaxyGalaxy Posts: 562

    I am not loyal enough to get standard 30% discount I thought paltry 5% discount will not affect much but Daz is started giving double or triple loyalty savings. Hence loyalty savings is started affecting if I compared to standard 30% savings everyone got. I still want to thank for 25% savings. However I am also reluctant to purchase due to this. Specially for the items I can manage without it.

  • Cris PalominoCris Palomino Posts: 12,487
    Ellessarr said:

    the new sales, the buttom for the "double loyal discount today only promotion is not working, when i click on it it only display mika 7 pro (which i already have) it don't show all the itens in that promotion.

     

    and why mei lin 7 pro was removed from the 60% selected itens i was waiting to buy her today it was really bad any chance to put her back??? on the 60% selected items???.

    Loyalty button working now. Products are moved around, so no real answer on this, I'm afraid.

  • EllessarrEllessarr Posts: 1,395
    edited December 2019
    Cris Palomino said:
    Ellessarr said:

    the new sales, the buttom for the "double loyal discount today only promotion is not working, when i click on it it only display mika 7 pro (which i already have) it don't show all the itens in that promotion.

     

    and why mei lin 7 pro was removed from the 60% selected itens i was waiting to buy her today it was really bad any chance to put her back??? on the 60% selected items???.

    Loyalty button working now. Products are moved around, so no real answer on this, I'm afraid.

    hmm ok but would be good if you could talk with the "sales" teams to see if it can be added, i really wanted to buy it and i've already saw they accepting that sort of request and adding "more stuffs" when make sense to the "sales" stuffs, would really be good to have that chance to get her.

     

    And thanks for the buttom fix.

    Post edited by Ellessarr on
  • L'AdairL'Adair Posts: 9,479
    Galaxy said:

    I am not loyal enough to get standard 30% discount I thought paltry 5% discount will not affect much but Daz is started giving double or triple loyalty savings. Hence loyalty savings is started affecting if I compared to standard 30% savings everyone got. I still want to thank for 25% savings. However I am also reluctant to purchase due to this. Specially for the items I can manage without it.

    @Galaxy, I know it may seem like it, but not "everyone got" the 30% discount. I know quite a few people who didn't. It's my understanding the amount of the discount is based on your spending at Daz; less money spent means a lesser discount. I have no idea if it's based on the past 11 months or not, but if you're just getting started around here, you're probably going to see a smaller loyalty discount because you probably haven't spent a small fortune. Yet.

  • Cris PalominoCris Palomino Posts: 12,487
    NorthOf45 said:

    The 50% Historical Top Sellers list hasn't changed, and the ones shown do not discount with any new item nor take the Loyalty discount.

    These are working for me.

  • xyer0xyer0 Posts: 6,336
    Gordig said:

    I am now Lee, Ivan, Kimo, the Guy, Kenji, Mei Lin and Teen Josie richer. 

    YOU are in for a treat! Mei Lin & Kimo are my favourite skins EVER, and Lee is in the close seconds. Oh, wait, Zelara and Nix are my favourites ever, with Mei Lin & Kimo next. Anyways, bon appetit!

This discussion has been closed.