Report sales errors here. "There's Always Another Sale™"

14041434546100

Comments

  • NorthOf45NorthOf45 Posts: 5,707
    NorthOf45 said:

    The 50% Historical Top Sellers list hasn't changed, and the ones shown do not discount with any new item nor take the Loyalty discount.

    These are working for me.

    Yes, it worked about a minute after I posted. Thanks.

  • NathNath Posts: 2,951

    "Buy 3 or more Debut New Releases to get an EXTRA 20% OFF them and a Gift Card"

    When I have three Debut New Releases in the cart, the extra 20% doesn't apply, only when I also add in a gift card. Is that how it's supposed to work?

     

  • EllessarrEllessarr Posts: 1,395

    hmmm today sales compared with previous days feels really weak with less products in many places and the 60% being only hairs that was the worst for me, i was expectating it get better for the last day of this week but i'm really disappointed.

  • A new release from Aeon Soul: great!

    But 5 connected products (1 base, 3 textures, 1 extra-morphs) without a bundle is not that cool. Especially those extra morphs are a bit expensive.

    If the "buy 3 to get an extra 20% off"-option starts working (it does not right now or it does not combine with the loyalty discount), I'll see what I'll get but I might leave out all those textures for now although they are really nice.

  • Matt_CastleMatt_Castle Posts: 3,023
    Nath said:

    "Buy 3 or more Debut New Releases to get an EXTRA 20% OFF them and a Gift Card"

    When I have three Debut New Releases in the cart, the extra 20% doesn't apply, only when I also add in a gift card. Is that how it's supposed to work?

    Also seeing this. Definitely interested if it doesn't have to include the Gift Card, but a lot less interested if I can't use my store credit it on it (which is discounted by more than the offer, so a loss overall).

  • Nath said:

    "Buy 3 or more Debut New Releases to get an EXTRA 20% OFF them and a Gift Card"

    When I have three Debut New Releases in the cart, the extra 20% doesn't apply, only when I also add in a gift card. Is that how it's supposed to work?

     

    Fixed

  • NathNath Posts: 2,951
    Nath said:

    "Buy 3 or more Debut New Releases to get an EXTRA 20% OFF them and a Gift Card"

    When I have three Debut New Releases in the cart, the extra 20% doesn't apply, only when I also add in a gift card. Is that how it's supposed to work?

     

    Fixed

    Thx!

  • EllessarrEllessarr Posts: 1,395

    the buttom for the 2,99 stuffs does seems to be not proper working again, many "bundles which are display as part of the discount are not appearing in the list when you click on it.

  • Ellessarr said:

    the buttom for the 2,99 stuffs does seems to be not proper working again, many "bundles which are display as part of the discount are not appearing in the list when you click on it.

    You'll need to give some examples as I have over 300 things on the page.

  • vwranglervwrangler Posts: 4,973

    Don't know if this is the right place to report this, but I'm pretty sure the main promo image on https://www.daz3d.com/couch-and-coffee-table-props is for some entirely different product. It's an office, and it doesn't have any of the items from the product in it.

  • MeskdaviMeskdavi Posts: 25
    edited December 2019

     

    Ellessarr said:

    the buttom for the 2,99 stuffs does seems to be not proper working again, many "bundles which are display as part of the discount are not appearing in the list when you click on it.

    You'll need to give some examples as I have over 300 things on the page.

     

    The modern barn bundle, the stylish apartment bundle, the dorm bundle, the foxy lounge, the dental office bundle

    Post edited by Meskdavi on
  • TDBAGZTDBAGZ Posts: 165
    edited December 2019

    Dont know if this error or an easter egg.

    However, todays PA freebie: https://www.daz3d.com/couch-and-coffee-table-props Main Promo Image: https://www.daz3d.com/open-office-and-props.

    Post edited by Chohole on
  • vwrangler said:

    Don't know if this is the right place to report this, but I'm pretty sure the main promo image on https://www.daz3d.com/couch-and-coffee-table-props is for some entirely different product. It's an office, and it doesn't have any of the items from the product in it.

    Yes, that was already reported, but thanks.

  • Meskdavi said:

     

    Ellessarr said:

    the buttom for the 2,99 stuffs does seems to be not proper working again, many "bundles which are display as part of the discount are not appearing in the list when you click on it.

    You'll need to give some examples as I have over 300 things on the page.

     

    The modern barn bundle, the stylish apartment bundle, the dorm bundle, the foxy lounge, the dental office bundle

    These you will need to put in a ticket on.

  • Not sure if that's an error, but the loyality discount doesn't apply to the gift card!?

    With 3 expensive products required to get at least the 20% off, takes a bit the sense out for me in buying one.

  • LeanaLeana Posts: 12,799
    bjoernb78 said:

    Not sure if that's an error, but the loyality discount doesn't apply to the gift card!?

    With 3 expensive products required to get at least the 20% off, takes a bit the sense out for me in buying one.

    Loyalty discount doesn't apply to "today only" offers.

  • EllessarrEllessarr Posts: 1,395
    Ellessarr said:

    the buttom for the 2,99 stuffs does seems to be not proper working again, many "bundles which are display as part of the discount are not appearing in the list when you click on it.

    You'll need to give some examples as I have over 300 things on the page.

    here the images:

     

     

     

     

     

    those are the bundles which are being display but not appear when you click

     

    about the "ticket" it will be pointless because the ticket system only works during the weeks commercial days( monday to friday) the sales will end before you get any support, even if not was that the ticket system in those days is taking much, much more longer than it could take normally(taking days and in some cases even more than one full week), while you will get the support it gonna take much more longer than what you could want.

  • ChoholeChohole Posts: 33,604
    Ellessarr said:
    Ellessarr said:

    the buttom for the 2,99 stuffs does seems to be not proper working again, many "bundles which are display as part of the discount are not appearing in the list when you click on it.

    You'll need to give some examples as I have over 300 things on the page.

    here the images:

     

     

     

     

     

    those are the bundles which are being display but not appear when you click

     

    about the "ticket" it will be pointless because the ticket system only works during the weeks commercial days( monday to friday) the sales will end before you get any support, even if not was that the ticket system in those days is taking much, much more longer than it could take normally(taking days and in some cases even more than one full week), while you will get the support it gonna take much more longer than what you could want.

    It's working fine for me,  I can't duplicate your problem.   You do have one of todays new releases in the cart already, before you added the other product(s)?

  • scorpioscorpio Posts: 8,533

    Its not working for me either, new releases (todays) and the Visions Bathroom bundle does not cost $2.99 but $18.60.

  • Charlie JudgeCharlie Judge Posts: 13,280
    edited December 2019
    Chohole said:
    Ellessarr said:
    Ellessarr said:

    the buttom for the 2,99 stuffs does seems to be not proper working again, many "bundles which are display as part of the discount are not appearing in the list when you click on it.

    You'll need to give some examples as I have over 300 things on the page.

    here the images:

     

     

     

     

     

    those are the bundles which are being display but not appear when you click

     

    about the "ticket" it will be pointless because the ticket system only works during the weeks commercial days( monday to friday) the sales will end before you get any support, even if not was that the ticket system in those days is taking much, much more longer than it could take normally(taking days and in some cases even more than one full week), while you will get the support it gonna take much more longer than what you could want.

    It's working fine for me,  I can't duplicate your problem.   You do have one of todays new releases in the cart already, before you added the other product(s)?

     Did you try it with a bundle ? It works with the other items; just not with the bundles. As an added note: the bundles it isn't working with  appear on the main Loyalty Sale page but don't appear on the page when you click on the "View All' button. So, it is possible that the bundles are not supposed to be included in the sale and appear on the main Loyalty Sale page by mistake (??)

    Post edited by Charlie Judge on
  • EllessarrEllessarr Posts: 1,395
    edited December 2019

    yeah the issue is which they are being listed in the main page of the sales as part of the sales but when you click in the buttom to go the "full list" they are not listed and when you add then to your cart from the main page with a "new" they don't go to the 2,99 price" as is supposed to go.

     

    here a exemple:

     

    see the price of 2,99 is not being applied.

    Post edited by Ellessarr on
  • DaventakiDaventaki Posts: 1,624

    It looks like the error is in the scrolling banner.  (Dont know what else its called)  If you add the bundles that are shown when you click the VIEW ALL ITEMS button, those get discounted appropriately.  I didnt not test all of them but I did test a few different ones that all discounted appropriately. 

  • Daventaki said:

    It looks like the error is in the scrolling banner.  (Dont know what else its called) 

    Carousel, at least in Daz-speak.

    Daventaki said:

    If you add the bundles that are shown when you click the VIEW ALL ITEMS button, those get discounted appropriately.  I didnt not test all of them but I did test a few different ones that all discounted appropriately. 

    We wil report this - though I expect the fix will be to remove them from the carousel.

  • ChoholeChohole Posts: 33,604
    Ellessarr said:

    yeah the issue is which they are being listed in the main page of the sales as part of the sales but when you click in the buttom to go the "full list" they are not listed and when you add then to your cart from the main page with a "new" they don't go to the 2,99 price" as is supposed to go.

     

    here a exemple:

     

    see the price of 2,99 is not being applied.

    if you had given that example earlier, instead of copying the whole lot of thumbnails it would have been easier to have followed what was happening.

  • vwrangler said:

    Don't know if this is the right place to report this, but I'm pretty sure the main promo image on https://www.daz3d.com/couch-and-coffee-table-props is for some entirely different product. It's an office, and it doesn't have any of the items from the product in it.

    Clearly those people at the office are in need of a coffee and a nice sit-down. They're discussing the comfy sofa and elegant coffee-table the woman just bought. The man is pointing out that in his house they call it a tea-table. An argument ensues and they each storm out of the office, leaving behind a bewildered manager [cue theme music]

    This episode of Daz Soap Opera brought to  you by  Brand-X.

  • Ho ho ho! Another staff picks bundle. Well this time, there is only one item left for me in this bundle which are poses. Bummer. Wonder if DAZ plays it nice and offers those three freebies coming with the bundle with a heavy discount for folks owning most of the bundles items.

  • NathNath Posts: 2,951

    Ho ho ho! Another staff picks bundle. Well this time, there is only one item left for me in this bundle which are poses. Bummer. Wonder if DAZ plays it nice and offers those three freebies coming with the bundle with a heavy discount for folks owning most of the bundles items.

    Buying the freebies if you don't want the bundle seems to be cheaper than getting the bundle. I like one designated freebie, and don't need/want any of the bundle items I don't already have.

  • James_HJames_H Posts: 1,091

    Rather disappointing. Not paying $78 for one item! Sad to miss freebies. Ho ho ho!

    (seems an odd sort of arrangement)

  • jash147 said:

    Rather disappointing. Not paying $78 for one item! Sad to miss freebies. Ho ho ho!

    (seems an odd sort of arrangement)

    Loyalty discount does apply, but even so, I'm not paying that much for the "leftovers" after I have already bought the items I wanted from that set. As for the freebies, I almost feel that they are taking the mickey - offering stuff that no one will pay for.
    Either that, or I have already bought everything I need and want, so whatever they offered would lack appeal.
    The think I am most annoyed about is the fantastic render in the Greeble City Blocks 04 which features a lot of items that are not in that set, or any other set that I can see for that matter.
    So for the first time in a long time, its no sale.

  • Matt_CastleMatt_Castle Posts: 3,023
    edited December 2019

    As for the freebies, I almost feel that they are taking the mickey - offering stuff that no one will pay for.

    Actually, I would pay for those goggles, as having another cyberpunk/dystopian sci-fi headset in my collection wouldn't hurt, it would be a new release to trigger some offers, and because I'm not going to pay far more to get the dregs that would be left in the Staff Picks bundle in order to get them as a freebie (IMO, bundles of popular products that have already been on the store a long time is not a well-thought-out model; most people will already have the bits they were interested in, leaving just an expensive price for stuff they didn't want).

    However, the store is not applying any loyalty discount to the freebies if you actually want to buy them, so it looks like Daz is getting nothing out of me here.

    Post edited by Matt_Castle on
This discussion has been closed.