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Report sales errors here. Missed it? No worries. "There's Always Another Sale™"

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Comments

  • Cris PalominoCris Palomino Posts: 12,809
    L'Adair said:

    Hey, Daz Mods!

    I'm not seeing any new releases in the Debut New Releases secton of the sales page. I checked the source code, too. (Ctrl+U) and didn't see any product id numbers. (It's like a module isn't loading, though I don't actually know how Magento works.) I checked in Firefox, while logged in; in Firefox via a Private Window; and in Chrome, not logged in. And refreshed just before hitting the Post Comment button.

    Anyway, thought Daz would like a heads up…

    ETA: These comments weren't posted when I started my post. Guess I should have refreshed the page before posting.
    angel

    deathbycanon said:

    I can see that Luca is supposed to be in today's sale. but at the moment there are no new releases listed in that sale. Just a blank spot under "Debut New Releases"  

    Miss Bad Wolf said:

    I do not see new pc items nor Luca.

    dreamfarmer said:

    Just came here to report that. New releases missing!

    deathbycanon said:

    Hope they fix it soon, I wouldn't want to have to go to bed without seeing the new releases. laugh

     

    This seems to be a Magento caching catch up kinda thing. Seems the rest of the page populates, but the new stuff takes longer the way the whole thing used to.

  • TomCatOliverTomCatOliver Posts: 195
    HorusRa said:
    Charlie Judge said:

     

    mats76 said:
    Divamakeup said:
    mats76 said:
    Griffin Avid said:

     

    It says it's a thank you for purchasing during the first week of the 2018 PA Sale. It's 10% off any "Debut New Release" until the end of Sunday the 9th.

    Thanks, did buy new releases the first week but no banner for me yet.

    Did you purchase using store credit?

    There was a banner code recently that didn't appear for anyone who qualified for it, but had bought the qualifiying items using store credit, which the system didn't seem to recognise as a "purchase".

  • mats76mats76 Posts: 296
    edited September 2018
    Odd_Platypus said:
    HorusRa said:
    Charlie Judge said:

     

    mats76 said:
    Divamakeup said:
    mats76 said:
    Griffin Avid said:

     

    It says it's a thank you for purchasing during the first week of the 2018 PA Sale. It's 10% off any "Debut New Release" until the end of Sunday the 9th.

    Thanks, did buy new releases the first week but no banner for me yet.

    Did you purchase using store credit?

    There was a banner code recently that didn't appear for anyone who qualified for it, but had bought the qualifiying items using store credit, which the system didn't seem to recognise as a "purchase".

    Thanks for the suggestion, I made several purchases both store credit and paypal as well.

    Post edited by mats76 on
  • sandmanmaxsandmanmax Posts: 992

    Hmmm... I guess the gift card didn't count either.  Oh, well.  I still haven't spent any of it.  So far, very underwhelmed...

  • maikdeckermaikdecker Posts: 3,037
    edited September 2018

    To me it seems the 40/50% off Featured PA items doesn't work.

    Have two new releases in my cart and two featured artist items. Price reduction for the new releases is okay, but there's no change in the price of the featured artist items... (see screenshot)

    Edit: seems the problem is due to the two featured PA items in my cart already getting that "additional x%" making them no longer count as being at the base price and therefor not applying the +10% change from 40% to 50%.

    So.. when buying from the "Addional Featured Artist Catalog Savings" category buying any additional stuff won't give extra savings, right?

    I wish DAZ would make their sales a wee bit more intuitive. Would make me need less time to decide not to buy anything...

     

    Clipboard01.jpg
    1920 x 1080 - 420K
    Post edited by maikdecker on
  • Richard HaseltineRichard Haseltine Posts: 110,178

    Working for me, with a different set of items (but one of the new items was the West Park set, incase it was the PC item beeing mis-categorised).

  • maikdeckermaikdecker Posts: 3,037
    Richard Haseltine said:

    Working for me, with a different set of items (but one of the new items was the West Park set, incase it was the PC item beeing mis-categorised).

    checked again after your answer and now it works for me too, even with the items I screenshotted. Shop hickup it seems.. frown

  • exstarsisexstarsis Posts: 2,128

    Hmm. I feel like Daz has recognized my tendency to wait a day or two, and perhaps even noticed the Debuts sitting in my cart until they time out, and is trying to encourage me to stop waiting, since coupon only works on Debuts, the day of. 

  • barbultbarbult Posts: 26,872

    No banner for me either. I always buy with store credit. 

  • mats76mats76 Posts: 296
    barbult said:

    No banner for me either. I always buy with store credit. 

    Then I am not alone at least smiley Could just be Daz telling us to slow down with the shopping.

  • Charlie JudgeCharlie Judge Posts: 13,492
    barbult said:

    No banner for me either. I always buy with store credit. 

     

    mats76 said:
    barbult said:

    No banner for me either. I always buy with store credit. 

    Then I am not alone at least smiley Could just be Daz telling us to slow down with the shopping.

    The coupon message states: "To thank you for making a purchase from the 2018 Premier Artist Festival during the first week, please enjoy special savings"; so, if you made a purchase from the PA festival and didn't get a banner message with the offer you should probably contact customer service. But be sure to check your messages first; sometimes the green banner doesn't show up even if there is a message offer.

  • scorpioscorpio Posts: 8,533
    mats76 said:
    barbult said:

    No banner for me either. I always buy with store credit. 

    Then I am not alone at least smiley Could just be Daz telling us to slow down with the shopping.

    I have nothing either, rather annoying when others seem to have got it.

    I guess one way to get around it and show my dissatisfaction as a customer would be to return everything I did buy during the PA sale so far.

  • missuskissesmissuskisses Posts: 918

    When did the banner first appear?

    I also made two purchase the first week, but no banner. 

  • Charlie JudgeCharlie Judge Posts: 13,492
    missuskisses said:

    When did the banner first appear?

    I also made two purchase the first week, but no banner. 

    This miorning

  • missuskissesmissuskisses Posts: 918
    Charlie Judge said:
    missuskisses said:

    When did the banner first appear?

    I also made two purchase the first week, but no banner. 

    This miorning

    Thanks. I put in a ticket and will see what they say. 

  • HavosHavos Posts: 5,657

    I also bought in the first week, and did not get a banner, so there was probably an extra criteria needed other than the obvious.

  • missuskissesmissuskisses Posts: 918
    Havos said:

    I also bought in the first week, and did not get a banner, so there was probably an extra criteria needed other than the obvious.

    Probably. But doesn't hurt to check.

  • L'AdairL'Adair Posts: 9,479
    Cris Palomino said:
    L'Adair said:

    Hey, Daz Mods!

    I'm not seeing any new releases in the Debut New Releases secton of the sales page. I checked the source code, too. (Ctrl+U) and didn't see any product id numbers. (It's like a module isn't loading, though I don't actually know how Magento works.) I checked in Firefox, while logged in; in Firefox via a Private Window; and in Chrome, not logged in. And refreshed just before hitting the Post Comment button.

    Anyway, thought Daz would like a heads up…

    ETA: These comments weren't posted when I started my post. Guess I should have refreshed the page before posting.
    angel

    deathbycanon said:

    I can see that Luca is supposed to be in today's sale. but at the moment there are no new releases listed in that sale. Just a blank spot under "Debut New Releases"  

    Miss Bad Wolf said:

    I do not see new pc items nor Luca.

    dreamfarmer said:

    Just came here to report that. New releases missing!

    deathbycanon said:

    Hope they fix it soon, I wouldn't want to have to go to bed without seeing the new releases. laugh

     

    This seems to be a Magento caching catch up kinda thing. Seems the rest of the page populates, but the new stuff takes longer the way the whole thing used to.

    Thank you for respondeing. smiley I figured the problem had something to do with Magento, rather than CloudFlare. I've seen many things at changeover that prevent the new releases from showing, or showing without correct pricing. This is the first time I've seen a blank area on a sales page and found no section in the source code with product id numbers. Because it was something I'd never seen before, I thought it worth bringing up in case a digital switch needed flipping.

  • AlmightyQUESTAlmightyQUEST Posts: 2,006
    Fwiw, I wasn't seeing the banner before and I am now. Not sure if it was a caching issue (though I had checked my messages earlier and there weren't any) or if they made an update to who is getting them.
  • Richard HaseltineRichard Haseltine Posts: 110,178

    Yes, Daz just gae the system a shake and the banners should be popping up for the rest of us.

  • missuskissesmissuskisses Posts: 918
    Richard Haseltine said:

    Yes, Daz just gae the system a shake and the banners should be popping up for the rest of us.

    Just got it! Thanks, Richard.

  • LosingSignalLosingSignal Posts: 409
    Richard Haseltine said:

    Yes, Daz just gae the system a shake and the banners should be popping up for the rest of us.

    Dagnabbit. Could have used that when I picked up Woodland Rogue this morning....

  • missuskissesmissuskisses Posts: 918
    LosingSignal said:
    Richard Haseltine said:

    Yes, Daz just gae the system a shake and the banners should be popping up for the rest of us.

    Dagnabbit. Could have used that when I picked up Woodland Rogue this morning....

    You could just buy it again with the coupon and ask for a refund of the earlier purchase. 

  • barbultbarbult Posts: 26,872

    Yes, I have the banner now. Thanks.

  • barbultbarbult Posts: 26,872
    edited September 2018

    But the banner link to Debut New Releases doesn't work. Maybe another system shake is required.

    Edit: Gosh, the whole store is broken for me now.

    ERR_TOO_MANY_REDIRECTS

    Post edited by barbult on
  • HavosHavos Posts: 5,657

    I have it too, cheers

  • WonderlandWonderland Posts: 7,137

    Nothing is working now. First everything in my cart went off sale then when I click my cart, I get this:

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    2048 x 1536 - 267K
  • Twilight76Twilight76 Posts: 318
    edited September 2018
    Wonderland said:

    Nothing is working now. First everything in my cart went off sale then when I click my cart, I get this:

    Have the same Problems :(

    or better now this:

    Error 502 Ray ID: 455b8f597c6263d9 • 2018-09-05 20:50:11 UTC

    Bad gateway

    Edit2: Works now again :)

    Post edited by Twilight76 on
  • ByrdieByrdie Posts: 1,783

    Same for me when I try to check my wishlist, messages, etc. 

  • barbultbarbult Posts: 26,872

    Daz giveth and Daz taketh away.

    I guess it needs another swift kick, or it hasn't recovered from the last one yet. We probably need to be patient.

This discussion has been closed.