Store "Shop" menu is now gone?
RAMWolff
Posts: 10,343
Store shop menu is now gone? What's going on with that? The shop menu was a quick way to get back to page one. I am using Opera browser, it has a glitch in the code that won't let me use my back button to take me back to the page I was on if I'm scrolled down too far. It takes me to the bottom of the page, I've written the Opera team numerous times about this glitch but no fix yet so I got used to using the "Shop" link in the top menu in the store to get me back to where I need to be. Now that's either hidden or removed for some odd reason. 
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Depending on your browser window's width, the menu options might now be hidden under a "hamburger menu" on the left of the "AI search beta" button :
So spoke with Vicki AI and here is the convo.
Conversation with Daz 3D
Started on September 10, 2025 at 09:25 AM America/Denver time MDT (GMT-0600)
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09:25 AM | RAMWolff: why is the Shop button in the store hidden or removed?
09:25 AM | Victoria: Missing buttons in our store can happen occasionally due to temporary technical issues. This affects various buttons including "Add to Cart" and other shop features. (https://www.daz3d.com/forums/discussion/415/where-is-the-add-to-cart-button)
When this occurs, it's usually a temporary glitch that gets resolved automatically. The buttons typically reappear after a short time.
If you're using browser add-ons like the Daz Deals extension, some store functionality might be reduced or unavailable on certain pages, particularly search results pages. (https://www.daz3d.com/forums/discussion/454726/announcing-daz-deals-browser-add-on-ii/p4) (https://www.daz3d.com/forums/discussion/454726/announcing-daz-deals-browser-add-on-ii/p6)
Try refreshing the page or waiting a few minutes - the Shop button should return once the temporary issue resolves.
Sources:
Where is the Add to cart button?? - Daz 3D Forums (https://www.daz3d.com/forums/discussion/415/where-is-the-add-to-cart-button)
Announcing: Daz Deals Browser Add-on II - Page 4 - Daz 3D Forums (https://www.daz3d.com/forums/discussion/454726/announcing-daz-deals-browser-add-on-ii/p4)
Announcing: Daz Deals Browser Add-on II - Page 6 - Daz 3D Forums (https://www.daz3d.com/forums/discussion/454726/announcing-daz-deals-browser-add-on-ii/p6)
09:25 AM | Victoria: Was that helpful?
09:26 AM | RAMWolff: It's been missing for a few days now since introducing YOU to the pages. Not blaming you but it's a button I use all the time
09:26 AM | Victoria: I understand how frustrating that must be when it's a button you rely on regularly. Since it's been missing for several days rather than just a temporary glitch, this sounds like a more persistent issue that needs attention.
The forum discussions show that missing buttons like this do get reported and resolved, but when they persist for days, it typically requires our technical team to investigate. (https://www.daz3d.com/forums/discussion/415/where-is-the-add-to-cart-button)
Have you tried clearing your browser cache completely or testing in a different browser to see if the Shop button appears there?
Source:
Where is the Add to cart button?? - Daz 3D Forums (https://www.daz3d.com/forums/discussion/415/where-is-the-add-to-cart-button)
09:29 AM | RAMWolff: No, I really like using Opera browser and I really don't want to use two browsers for various browsing needs. Just seems overkill
09:29 AM | Victoria: I totally understand wanting to stick with Opera! Let's try clearing your browser cache in Opera first - that often resolves missing button issues without needing to switch browsers. (https://www.daz3d.com/forums/discussion/454726/announcing-daz-deals-browser-add-on-ii/p6)
In Opera, you can clear cache by going to Settings > Privacy & Security > Clear browsing data, then select "Cached images and files" and clear it.
Do you happen to have any browser extensions installed in Opera, particularly any Daz-related ones? Some extensions can affect store functionality and cause buttons to disappear. (https://www.daz3d.com/forums/discussion/454726/announcing-daz-deals-browser-add-on-ii/p4)
Sources:
Announcing: Daz Deals Browser Add-on II - Page 6 - Daz 3D Forums (https://www.daz3d.com/forums/discussion/454726/announcing-daz-deals-browser-add-on-ii/p6)
Announcing: Daz Deals Browser Add-on II - Page 4 - Daz 3D Forums (https://www.daz3d.com/forums/discussion/454726/announcing-daz-deals-browser-add-on-ii/p4)
Announcing: Daz Deals Browser Add-on II - Page 5 - Daz 3D Forums (https://www.daz3d.com/forums/discussion/454726/announcing-daz-deals-browser-add-on-ii/p5)
09:30 AM | RAMWolff: Cleared the cache, button still missing
09:30 AM | Victoria: Thanks for trying that! Since clearing the cache didn't help, let's check browser extensions next. The forum discussions mention that some store functionality can be reduced or unavailable when certain extensions are active, especially on search results pages. (https://www.daz3d.com/forums/discussion/454726/announcing-daz-deals-browser-add-on-ii/p5)
Can you check if you have any browser extensions installed in Opera, particularly any Daz-related ones like Daz Deals? If you do, try temporarily disabling them to see if the Shop button returns.
Source:
Announcing: Daz Deals Browser Add-on II - Page 5 - Daz 3D Forums (https://www.daz3d.com/forums/discussion/454726/announcing-daz-deals-browser-add-on-ii/p5)
09:31 AM | RAMWolff: I just disabled DAZ Deals and the button is still missing.
09:31 AM | Victoria: Thanks for trying that! Since disabling Daz Deals didn't restore the Shop button, this points to a deeper store issue rather than an extension conflict.
The forum discussions show that users sometimes need to uninstall and reinstall the Daz Deals extension completely to get store functionality working again, rather than just disabling it. (https://www.daz3d.com/forums/discussion/454726/announcing-daz-deals-browser-add-on-ii/p7) Some users report that checkboxes and buttons disappear intermittently and require a full reinstall to restore. (https://www.daz3d.com/forums/discussion/454726/announcing-daz-deals-browser-add-on-ii/p3)
Try completely uninstalling the Daz Deals extension from Opera, then restart your browser and see if the Shop button returns. If it does, you can reinstall Daz Deals fresh.
Are you seeing the Shop button missing on all store pages, or just specific ones like search results?
Sources:
Announcing: Daz Deals Browser Add-on II - Page 7 - Daz 3D Forums (https://www.daz3d.com/forums/discussion/454726/announcing-daz-deals-browser-add-on-ii/p7)
Announcing: Daz Deals Browser Add-on II - Page 4 - Daz 3D Forums (https://www.daz3d.com/forums/discussion/454726/announcing-daz-deals-browser-add-on-ii/p4)
Announcing: Daz Deals Browser Add-on II - Page 3 - Daz 3D Forums (https://www.daz3d.com/forums/discussion/454726/announcing-daz-deals-browser-add-on-ii/p3)
09:32 AM | RAMWolff: IF I restart the browser will I loose my conversation with you?
09:32 AM | Victoria: No, you won't lose our conversation! Our chat is saved on our servers, so when you restart Opera and come back to this page, you'll see all our messages still here. (https://www.daz3d.com/forums/discussion/737571/cleaning-up-broken-references)
Go ahead and restart your browser - I'll be waiting right here when you get back. Then we can see if uninstalling the Daz Deals extension helped restore your Shop button.
Source:
Cleaning up broken references - Daz 3D Forums (https://www.daz3d.com/forums/discussion/737571/cleaning-up-broken-references)
09:32 AM | Victoria: Was that helpful?
09:33 AM | RAMWolff: Sadly, no! It's still MIA!
09:33 AM | Victoria: I hear you - this is definitely persistent! Since we've tried the usual fixes, this looks like a deeper store issue that's affecting your specific setup. (https://www.daz3d.com/forums/discussion/454726/announcing-daz-deals-browser-add-on-ii/p6)
The forum discussions show that some users experience intermittent button disappearances that require multiple troubleshooting attempts, and sometimes the issue is on specific store pages rather than everywhere. (https://www.daz3d.com/forums/discussion/454726/announcing-daz-deals-browser-add-on-ii/p7) (https://www.daz3d.com/forums/discussion/454726/announcing-daz-deals-browser-add-on-ii/p3)
Can you tell me which specific store pages you're missing the Shop button on? Is it happening on the main store page, product pages, search results, or everywhere you look?
Sources:
Announcing: Daz Deals Browser Add-on II - Page 6 - Daz 3D Forums (https://www.daz3d.com/forums/discussion/454726/announcing-daz-deals-browser-add-on-ii/p6)
Announcing: Daz Deals Browser Add-on II - Page 7 - Daz 3D Forums (https://www.daz3d.com/forums/discussion/454726/announcing-daz-deals-browser-add-on-ii/p7)
Announcing: Daz Deals Browser Add-on II - Page 4 - Daz 3D Forums (https://www.daz3d.com/forums/discussion/454726/announcing-daz-deals-browser-add-on-ii/p4)
Announcing: Daz Deals Browser Add-on II - Page 2 - Daz 3D Forums (https://www.daz3d.com/forums/discussion/454726/announcing-daz-deals-browser-add-on-ii/p2)
Announcing: Daz Deals Browser Add-on II - Page 5 - Daz 3D Forums (https://www.daz3d.com/forums/discussion/454726/announcing-daz-deals-browser-add-on-ii/p5)
Announcing: Daz Deals Browser Add-on II - Page 3 - Daz 3D Forums (https://www.daz3d.com/forums/discussion/454726/announcing-daz-deals-browser-add-on-ii/p3)
09:36 AM | RAMWolff: The main store page. As I explained in the forums the browser I love has a glitch in the code so if I'm scrolled down a little ways on the offerings in the store and hit the back button on the browser it will take me to the bottom of the page. So I've taken to using the Store button to take me to the top of the page and then try to get back to where I was. I've written the Opera team about this glitch but no fix has been done to correct this. Usually in most browsers you hit the back button and it will take you to the exact place you were on the previous page.
09:36 AM | Victoria: That's such a clever workaround for Opera's back button issue! I can see why losing the Shop button is particularly frustrating when you've been relying on it for navigation.
The forum discussions show that browser back-button problems with our store pages are a known issue that affects different browsers in various ways. (https://www.daz3d.com/forums/discussion/454726/announcing-daz-deals-browser-add-on-ii/p5) Some users report similar navigation glitches where the back button doesn't return them to their previous position on store pages.
Since you've exhausted the typical troubleshooting steps and this appears to be a persistent store display issue on the main page specifically, this might need our technical team's attention. The missing Shop button combined with your Opera navigation workaround creates a real usability problem.
Would you like me to help you connect with our support team to report this missing Shop button issue? They can investigate why it's not displaying on the main store page for your Opera setup.
Source:
Announcing: Daz Deals Browser Add-on II - Page 5 - Daz 3D Forums (https://www.daz3d.com/forums/discussion/454726/announcing-daz-deals-browser-add-on-ii/p5)
09:37 AM | RAMWolff: That would be great. Thanks Vicki!
09:37 AM | Victoria: We'll create a ticket for this conversation. Please give us your email address to help us get back to you:
09:37 AM | Victoria: We'll be in touch shortly!
09:37 AM | Victoria: Ticket number: #479263 has been created. You will receive further responses via email.
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Exported from Daz 3D on September 10, 2025 at 09:37 AM America/Denver time MDT (GMT-0600)
Did you happen to check and see what was in that ticket AIVictoria made? I ask because the ticket that was made from AI for me was completely blank.
In Windows, Ctrl+Home will take you to the top of the page. If it doesn't work, try to click on some blank area on the page first, like right besides the vertical scroll bar.