"There's Always Another Sale™" Sales thread: Report Issues Here

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Comments

  • SevrinSevrin Posts: 6,313

    kyoto kid said:

    Andricaus said:

    Guess a fae is dropping tomorrow...

    ...and here I was hoping it would be Cat 8 with LAMH fur.

    And Catalyst support.

  • davesodaveso Posts: 7,761
    edited December 2020

    Chohole said:

    daveso said:

    and you will have to prove it to me that $1.99 new release PC+ is the same as $3.49 or even higher...$4.99, 5.99 , 6.99, 7.99

    Didn't we go through all these "discussions"  back when the PC had it first ever upgrade,  which was back in 2014.  The PC had been the same since it's inception from Oct 2002 until 2014.  then a different pricing format came into use,  with the benefit of providing members with some bigger, more involved, products at higher prices, but still provinding most products at the new, increased but still low, price of $2.99.  Would you like a link to the thread which started it all?   It is still available.

    and now 3.49 and up, and many higher than 3.49,

    other than the textures.

    But it doesn;t matter to me any longer as I am curtailing my buying here to as low as possible from now on. actually since the 12th. I have downloaded all of my previous purchsases, as far as I can tell without going through one by one my over 8500 products. 

     

    Post edited by daveso on
  • ArtAngelArtAngel Posts: 1,942
    edited December 2020

    gsil247 said:

    AnotherUserName said:

    Credit card orders seem to be failing.

    Also this. I thought I was just having card issues. Seems l'm not the only one. 

    Seems to be an ongoing issue looks like I saved some 357.13 and I won't have to worry about downloading 26 products.

    Edit: Tried  logging out and also tried a different device. Nope. Daz wan'ts me to keep my money. So I'm off to see who won the voice.

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    Post edited by ArtAngel on
  • Calliope23Calliope23 Posts: 544
    edited December 2020

    The free holiday items seem to have disappeared from today's sales page. It says free holiday items and then the items are not showing up under it. I already got the free items for today, but I thought it was worth mentioning. EDIT: Nevermind, brain fart. They're not showing up because I own them. Disregard.

    Post edited by Calliope23 on
  • arks0ngarks0ng Posts: 275

    Hey, just thought I'd let you chaps know that MMX's Fantasy Eyes Mini has a description that rather contrasts with its price tag. The descrip reads;

    "This free set of fantasy eyes gives you 15 new irises and 12 new scleras for Genesis 3 and 8.

    Download your copy today for free and have a Merry Christmas in 2020 from Mattymanx!"

    But uh, it costs $11 on sale, so uh... yeah. Either wonky description or this shouldn't be free?

  • Cris PalominoCris Palomino Posts: 12,450
    edited December 2020

    arks0ng said:

    Hey, just thought I'd let you chaps know that MMX's Fantasy Eyes Mini has a description that rather contrasts with its price tag. The descrip reads;

    "This free set of fantasy eyes gives you 15 new irises and 12 new scleras for Genesis 3 and 8.

    Download your copy today for free and have a Merry Christmas in 2020 from Mattymanx!"

    But uh, it costs $11 on sale, so uh... yeah. Either wonky description or this shouldn't be free?

    ATM, it doesn't say free. 

    Edit: Hmmm...you said mini. Where is that? I see the full one only.

    Post edited by Cris Palomino on
  • cher21_94393d8637 said:

    Not sure what else to suggest. Put in a Sales Ticket for help from DAZ. 

    Yup, did that yesterday. Given all the issues people are having, what do you think the odds are that they'll get to me before xmas?

  • Cris Palomino said:

    Try a different browser or device or again later today.

    I've tried. Multiple browsers on at least 3 different devices over the last 2 days. No luck.

  • arks0ngarks0ng Posts: 275

    Cris Palomino said:

    ATM, it doesn't say free. 

    Edit: Hmmm...you said mini. Where is that? I see the full one only.

    Hello! It has since been taken down... perhaps it's a promo or freebie coming up or something that was accidentally put up early? It was in the new releases section. The quote I pasted was literally ctrl+c'ed so it *was* there, but I suppose the DAZ gods have taketh away... for now

  • rory7411rory7411 Posts: 111

    Cris Palomino said:

    arks0ng said:

    Hey, just thought I'd let you chaps know that MMX's Fantasy Eyes Mini has a description that rather contrasts with its price tag. The descrip reads;

    "This free set of fantasy eyes gives you 15 new irises and 12 new scleras for Genesis 3 and 8.

    Download your copy today for free and have a Merry Christmas in 2020 from Mattymanx!"

    But uh, it costs $11 on sale, so uh... yeah. Either wonky description or this shouldn't be free?

    ATM, it doesn't say free. 

    Edit: Hmmm...you said mini. Where is that? I see the full one only.

    I saw it as well, but it's now disappeared. I suspect it's one of the daily free items that hasn't dropped yet but got put in accidentally and then removed.

  • Cris PalominoCris Palomino Posts: 12,450
    edited December 2020

    LaPartita said:

    Cris Palomino said:

    Try a different browser or device or again later today.

    I've tried. Multiple browsers on at least 3 different devices over the last 2 days. No luck.

    Does it show your loyalty discount at the top of the promo page? Have you submitted a ticket? Take a screenshot showing your discount to send them. And what did you try it on that didn't work?

    Post edited by Cris Palomino on
  • vagansvagans Posts: 422
    Is the loyalty discount meant to be applied before or after a coupon code like PA coupon?
  • Credit card orders are still failing two days later.

  • SevrinSevrin Posts: 6,313

    Just paid with a credit card with no issue, other than my now owing more money on my credit card.  Canadian VISA card.

  • Tried again, failed.

    "An error occurred while processing this transaction"

    And no, it is not my card.

  • DiomedeDiomede Posts: 15,388

    I am confused, as usual.  Does the Enter the Fae sale involve buying the bundle plus 1, 2, or 3 additional new releases for additional discounts?  Or, does the Fae bundle count as debut new release for the sale?

    There is not a 10% difference in price between a cart that has the bundle plus 2 additional debut new releases and a cart that has 3 additional debut new releases.

    In the attached, I've combined screenshots of carts with just the bundle, the bundle plus 1 debut new release, plus 2, and plus 3. 

    Given my loyalty discount and the presence of other debut new releases, the prices of the Orla Fae bundle in my cart are 

    alone = 17.89

    plus 1 = 15.90

    plus 2 = 13.92

    plus 3 = 13.92

    Should the 'plus 3' be lower than the 'plus 2'?  Or, is the first 10% applied to the bundle when it is in the cart alone?

     

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  • AnotherUserName said:

    Tried again, failed.

    "An error occurred while processing this transaction"

    And no, it is not my card.

    Is it an actual credit card or a pre-paid card? Have you tried removing and reentering your addresses if it is a regular credit card?

  • cher21cher21 Posts: 54
    edited December 2020

    Diomede said:

    I am confused, as usual.  Does the Enter the Fae sale involve buying the bundle plus 1, 2, or 3 additional new releases for additional discounts?  Or, does the Fae bundle count as debut new release for the sale?

    There is not a 10% difference in price between a cart that has the bundle plus 2 additional debut new releases and a cart that has 3 additional debut new releases.

    In the attached, I've combined screenshots of carts with just the bundle, the bundle plus 1 debut new release, plus 2, and plus 3. 

    Given my loyalty discount and the presence of other debut new releases, the prices of the Orla Fae bundle in my cart are 

    alone = 17.89

    plus 1 = 15.90

    plus 2 = 13.92

    plus 3 = 13.92

    Should the 'plus 3' be lower than the 'plus 2'?  Or, is the first 10% applied to the bundle when it is in the cart alone?

     

    The Fae bundle plus any 2 Debut or Stll New qualifies for the maximum discounts. In this case, there is no advantage in buying more than 3 qualifying items to get the maximum discount on the Fae Bundle. For people who don't want the Fae bundle, then any 3 Debut or Still New will trigger the maximum 30% off on Gift Cards, but no additional discounts on the Featured Artist Stores. Does that make it clearer? 

    Post edited by cher21 on
  • rory7411 said:

    Cris Palomino said:

    arks0ng said:

    Hey, just thought I'd let you chaps know that MMX's Fantasy Eyes Mini has a description that rather contrasts with its price tag. The descrip reads;

    "This free set of fantasy eyes gives you 15 new irises and 12 new scleras for Genesis 3 and 8.

    Download your copy today for free and have a Merry Christmas in 2020 from Mattymanx!"

    But uh, it costs $11 on sale, so uh... yeah. Either wonky description or this shouldn't be free?

    ATM, it doesn't say free. 

    Edit: Hmmm...you said mini. Where is that? I see the full one only.

    I saw it as well, but it's now disappeared. I suspect it's one of the daily free items that hasn't dropped yet but got put in accidentally and then removed.

    It's back, and listed under freebies.  

  • DiomedeDiomede Posts: 15,388

    cher21_94393d8637 said:

    Diomede said:

    I am confused, as usual.  Does the Enter the Fae sale involve buying the bundle plus 1, 2, or 3 additional new releases for additional discounts?  Or, does the Fae bundle count as debut new release for the sale?

    There is not a 10% difference in price between a cart that has the bundle plus 2 additional debut new releases and a cart that has 3 additional debut new releases.

    In the attached, I've combined screenshots of carts with just the bundle, the bundle plus 1 debut new release, plus 2, and plus 3. 

    Given my loyalty discount and the presence of other debut new releases, the prices of the Orla Fae bundle in my cart are 

    alone = 17.89

    plus 1 = 15.90

    plus 2 = 13.92

    plus 3 = 13.92

    Should the 'plus 3' be lower than the 'plus 2'?  Or, is the first 10% applied to the bundle when it is in the cart alone?

     

    The Fae bundle plus any 2 Debut or Stll New qualifies for the maximum discounts. In this case, there is no advantage in buying more than 3 qualifying items to get the maximum discount on the Fae Bundle. For people who don't want the Fae bundle, then any 3 Debut or Still New will trigger the maximum 30% off on Gift Cards, but no additional discounts on the Featured Artist Stores. Does that make sense? 

    Thanks for the quick reply.  Yes, makes sense if the initial 10% discount is stacked in the bundle alone.  

  • Richard Haseltine said:

    AnotherUserName said:

    Tried again, failed.

    "An error occurred while processing this transaction"

    And no, it is not my card.

    Is it an actual credit card or a pre-paid card? Have you tried removing and reentering your addresses if it is a regular credit card?

    Actual credit card, the same one that ive used at daz for years. I do not save my credit card information at daz.

  • robertswwwrobertswww Posts: 798
    edited December 2020

    AnotherUserName said:

    Richard Haseltine said:

    AnotherUserName said:

    Tried again, failed.

    "An error occurred while processing this transaction"

    And no, it is not my card.

    Is it an actual credit card or a pre-paid card? Have you tried removing and reentering your addresses if it is a regular credit card?

    Actual credit card, the same one that ive used at daz for years. I do not save my credit card information at daz.

    There's a lot of discussion about this issue in the other thread, !! Store Issues - Known Problems - Please Read !!
    https://www.daz3d.com/forums/discussion/comment/6325291#Comment_6325291

    According to von Hobo they called their bank credit card issuer and they said that they see the transactions, but DAZ is not returning an AUTH request.

    All Daz needs to do is look at their checkout source code from 1-week ago (when all credit cards worked correctly), and compare it to the code from this week to see what was changed, and then revert the changes. Their Merchant Account provider should also be able to help them resolve the issue.

     

    Post edited by robertswww on
  • DAZ_RawbDAZ_Rawb Posts: 817

    We've made 2 out of the 3 credit card processing changes, with the final one probably coming tomorrow (if not sooner).

     

    Should improve checkouts for prepaid cards, european issued cards, debit cards and changing the address on previously added cards.

  • I'm just wondering, and it's not the end of the world if due to the sale price reduction it's not giving the full amount off, but I just tried to use my 6 dollar PC coupon for a DO on the Valentino HD morph, it shows 11.75, then when I apply the coupon it only goes to 7.75. There's nothing in my cart otherwise, no freebies or anything. Shouldn't it be down to 5.75? Or due to the percentage off for it being in the holiday sale, the full amount won't get taken off with the coupon? 

  • barbultbarbult Posts: 26,182

    benniewoodell said:

    I'm just wondering, and it's not the end of the world if due to the sale price reduction it's not giving the full amount off, but I just tried to use my 6 dollar PC coupon for a DO on the Valentino HD morph, it shows 11.75, then when I apply the coupon it only goes to 7.75. There's nothing in my cart otherwise, no freebies or anything. Shouldn't it be down to 5.75? Or due to the percentage off for it being in the holiday sale, the full amount won't get taken off with the coupon? 

    A $6 coupon should take $6 off my cart total, I think, but it doesn't do that for me either.

  • barbult said:

    benniewoodell said:

    I'm just wondering, and it's not the end of the world if due to the sale price reduction it's not giving the full amount off, but I just tried to use my 6 dollar PC coupon for a DO on the Valentino HD morph, it shows 11.75, then when I apply the coupon it only goes to 7.75. There's nothing in my cart otherwise, no freebies or anything. Shouldn't it be down to 5.75? Or due to the percentage off for it being in the holiday sale, the full amount won't get taken off with the coupon? 

    A $6 coupon should take $6 off my cart total, I think, but it doesn't do that for me either.

    I just checked and it seems to be working now! 

  • SevrinSevrin Posts: 6,313

    barbult said:

    benniewoodell said:

    I'm just wondering, and it's not the end of the world if due to the sale price reduction it's not giving the full amount off, but I just tried to use my 6 dollar PC coupon for a DO on the Valentino HD morph, it shows 11.75, then when I apply the coupon it only goes to 7.75. There's nothing in my cart otherwise, no freebies or anything. Shouldn't it be down to 5.75? Or due to the percentage off for it being in the holiday sale, the full amount won't get taken off with the coupon? 

    A $6 coupon should take $6 off my cart total, I think, but it doesn't do that for me either.

    As a gift to loyal PC+ members, we're getting a discount on our coupons!

  • vagansvagans Posts: 422

    Yes, indeed that is fixed and seemed to be due to the layering of discounts. It was applying the coupon and then the loyalty discount, now it's applying the coupon on the final amount.

  • Cris Palomino said:

    LaPartita said:

    Cris Palomino said:

    Try a different browser or device or again later today.

    I've tried. Multiple browsers on at least 3 different devices over the last 2 days. No luck.

    Does it show your loyalty discount at the top of the promo page? Have you submitted a ticket? Take a screenshot showing your discount to send them. And what did you try it on that didn't work?

    I submitted a ticket when I started having the issue; I can add screen shots. It shows my loyalty discount as 5% in a blue bannner on top of the page and in the box on the day's holiday sale page.

    I tried it on two different computers, using chrome and microsoft edge. before trying, i made sure that I was logged out of literally everything and that the computer's cache had been cleared. Also tried on a phone.

This discussion has been closed.