!! Store Issues - Known Problems - Please Read !!
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I'm using 11_20PlatClub coupon code. Used the browser extension to filter by coupon to make the most of it.
See attachment.
Those are PC for a Day items and PC coupons do no apply to PFAD Items.
You need to have eligible items for a total of at least $18 (actual price after discounts I assume (in the old store it might be different sometimes, but that was probably an error?)) in the cart before that coupon works. Sorry, that's for the other PC coupon.
But if the items you have in your cart are PFAD items the coupon doesn't work, no further disounts work on these.
That is the 11_20Save6 code - the quoted code is the Daz originals, excluding PC (and PC for a day), Gift Crads, Fast Grab, and anythign i've forgotten code.
The PayPal receipts in email have the DAZ order number. It's at the bottom of the other info, on the left usually.
Dana
DAZ should perhaps remove the space after the PC+ coupon codes in our accounts. There's a well-above-zero chance that highlighting and copying the code will also highlight and copy that space as well if you don't go irritatingly slowly and carefully.
If you paste the code + space into the box at checkout then the code obviously will not work, even on a cart full of items where it should. It's a very easy thing for customers to overlook at both the copy and pasting points and I would not be surprised if it's contributing to at least some of the issues people are having with codes not working on items where they should.
Before the site update, it appeared as a 9-digit Invoice ID just under the Seller Info. Now that the order number increased to 20, it isn't on any of my PayPal receipts. There is a Transaction ID, but that is from PayPal's side.
Oh, geez! They changed that, too?!
Too much change all at once! when I was working as a programmer, if I let all this crap through to the production app, I'd have been fired!
Dana
I did not know that, thanks. I can at least keep track of what I purchased now while the store Order Confirmation gtes fixed :)
No reason they can't still show the correct product when they pass it to Paypal already.
Yep, me too! If it weren't for the pc+ for a day selection I wouldn't consider buying anything here as it is now. That particular sale has made me hesitant to buy stuff even for 60-70 % off, I think: well, it could be 1.99, 80 -90% off. So I must buy as many things I need now. Well must sounds weird but it kind of is that way for a Dazoholic lol. I missed a few stuff yesterday from my wishlist from the pc+ for a day stuff
, because of real life troubbles made me not have the energy to try buying a giftcard under the current situation. I'll see if I dare buy one today. Sorry to talk about this again, just wanted to say that it's the same for me, if it wasn't for this particular sale I would stay far away from here 
, until everyhing is fixed.
what discount????? i don't get any discount O.o, just the regular sales discounts, this change in the system is a "big no" for me, because in some cases like bundles where i just want some stuffs from the bundle, instead of buy the whole bundle i would just buy the stuffs from the bundle i want then buy the bundle license to have the license for all the products (which is also bugged since now is not anymore marking the products as if i own the license as it was in the past", it i feel is really wrong, the customer must have the right to choose the order if buy the license or the product first, because again sometimes can make sense buy first the license than the product.
If you add two debut items you get an extra 20% today. So the $5 interactive Licenses are $4.
I hope you've logged a support ticket about not all the Licenses getting flagged (in the case of a bundle license) as I've not seen any response on this thread other than it's "Fixed"
hmmm , i saw it, but being honest it only really is good if you are going to "really buy any of the debut itens, becauuse for exemple if you just want to reduce the "licenses price" it would means which all the money you are "saving" on the licenses will go direct to the debut, making the stuff" still expensive. for exemple if yoy are going to buy let's say 10 licenses and pay 50, addinf the 2 new stuff unless they together are less than 10, you are going to still pay 50 or some more, instead of 40, that promo only would be really good if was also the "still new" because you could have bought some really cheap stuffs and get a real discount for the licenses.
Not for me, it isn't. I still can't download the Spderfolk, their extra textures or Oreste's new skydomes
Leading and trailing spaces and other invisible characters can easily be removed by a few lines of code so that it doesn't matter if they are included in the input field, that's how it should be solved.
Maybe this is intended, but my guess it is not. Anniversary Bundle 1 and 2 are again available (today is 3&4, still not that odd) but they are cheaper, 6.99 instead of 9.99. Seems odd.
https://www.daz3d.com/platinum-club-anniversary-2020-bundle-1
https://www.daz3d.com/platinum-club-anniversary-2020-bundle-2
Fair enough. I'm just willing to bet that fixing that specific issue, however it needs to happen, would solve at least some of the problems that we're having getting coupons to work. That trailing space caused a whole lot of invalid coupon messages for me until I realized it was getting picked up and the site was interpreting it as part of the code.
Probably still other gremlins in there but getting rid of the obvious one would hopefully make pinning down instances of the others easier.
My cart is completely borked. Tried deleting browser history, cookies, etc, and logging back in. No dice. I get an "OOPS! Page not found!" message any time I'm logged in. If I log out (and thus lose all PC+ benefits), the cart works fine. What the heck?
I'm seeing this, too.
I agree, I think they should take care of some of the problems that are simple and quick to fix, like this one, as quickly as possible.
Is anyone else having a problem purchasing through the DAZ 3D store? I'm using the same credit card (and billing information, address, etc.) as always, but I just see "There was a problem processing your credit card." over and over again, with response status HTTP 400. This is an Apple Card, and Apple Wallet isn't telling me anything like "rejected" -- no record of an attempted transaction at all.
Still lots of problems with this new site! Lots of missing links on the content pages - especially for the legacy sale - for required content such as dresses, outfits, hair, etc...
Also why is it taking so long content to be added to the cart and for transactions to process in general. I have given up on using my saved CC and am making all my purchases through PayPal.
Does anyone here know why these issues are still coming up or when these issues will be fixed??
Honestlythis has been the Most Frustrating store update I have experienced in all my years with DAZ!
...If I would have performed an update like this during the middle of a major promotion or seasonal push that would have caused similar issues, I'd likely have been sacked as well.
This is the kind of thing that's done during slow times.
I don't think the percentages off new debut items is working properly, I hav 4 of the debut items in my card, it says PC+ get an additional15% off plus you get 20% if you buy 2 or more ... how do I calculate the math as this is how it was earlier in my cart Carra is 6.21 * .85 * .80 = 4.22 but now she is 4.47 in my cart which is 6.21*80*80 = 4.47 that means the extra 15% PC members are supposed to get is now only 10% ...this happened after the new Mega Artist promotion was added to the store.
If you are still having problems processing your credit card, please go to your account settings and delete your saved credit cards and addresses and add a fresh address in there. Then during the checkout re-enter your card from scratch. The new credit card handling system is more strict so differences in your address could be showing up more than they used to, the only information we see on this end is that the card was declined and obviously we don't log any of the information that you are entering so we can't see anything more.
Daz math at its finest, hard to keep up.
Part of the problem is that (i think this has been since store update) the 15% extra for members is already included in the sale page (6.21: 18.95 x 0.55 x 0.7 x 0.85).
You get 4.47 because you have 2 debut items. Tha menas 10% from having two debut/still new + 20% from today's promotion.
Why at some point it showed you 4.22? i don't know.
There are more things that I have bought that I can't download. The problems I'm having are the same as others have reported here so is there any point in putting in support ticket for them? Is it best to just wait until Daz thinks they have fixed everything and then only contacting them if I still have problems? Is anyone from Daz reading this and have an opinion?
My two problems are that DIM doesn't show anything ready to download and there are some items where I can't get to the product page to manually download them. If I click on the item in the list on my library page nothing happens. If I right click and select open in new tab I get a server error. I've tried clearing temporary files and using a different browser with no change. So far it has been new items only, not older stuff in the sales. Not all new items and it is consistent, if an item fails once it fails always, And now I can't download the Spiderfolk, their extra textures or Oreste's new skydomes.
Sorry but no, PC members get 15% instead of 10% plus 20% for haveing 2 or more which should be 4.22 like it showed me at first then changed, all 4 items in my cart that are new debut items went up by that same percentage
As well, another item in my cart prior , Crocobeast ws 8.88 which is the 15 % and then 20%, but now is showing 9.41 which is only 10% plus 20% ....something obviously changed in the last 2 hours to affect my cart like that.
Only posting because I didn't see my issue listed. Check out page does not load. I have full confidence the issue will be resolved. Thanks in advance. Downloading the 4.14 update as I type.