Sales thread: Report Issues Here. & "There's Always Another Sale™"
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I have two bundles worth of desired items, but it's a 7-9 split from the two groups, so mix-and-match would be beneficial to me. I'd appreciate if this could be reported and hopefully fixed.
The Ash trees were not free early, and were proving tricky to fix. They are correct now.
Same thing happened to me with the PC Price for a Day items. My cart was showing $24.86 all day, with "SY Victoria 4 and Michael 4 Clones for Genesis 8", "SY dForce Roman Clothing Pack Genesis 8 Male", and "SY Hat and Hair Helper Genesis 8" all still showing at the PC for a Day price, but when I went to check out, the total was $97.93 because these items had changed to $29.95, $27.95 and $19.95 respectively. I went ahead and bought the whole cart anyway and then submitted a ticket requesting store credit for the difference in price.
Covid in Utah is surging. I hope that's not a problem in the store IT department, but it could be.
So, the tutorial and everything that went to full-price were not supposed to be in PC for a day?
WHY ???
This continual changing of things is rapidly changing what used to be my favorite sale into the worst sale of the year, Today alone first all the items in the $2.99 'Select Featured Items' didn't work and were removed for a set of uninteresting items that were $1.99 a few days ago; and now all Sickleyeild's items have been pulled from the $1.99 PC for a day.
Now I have to dump my cart and start over. What a waste of time !
If I could get my store credit refunded I would stop buying here ! At the very least I will no longer be purchasing Sickleyeild's items until this is clarified !
be interesting to update if you get it - as they weren’t supposed to be in the section and reverted where the “error” was fixed.
I wouldn't take it out on Sickleyield. I doubt if it is her fault. My guess would be that Daz added items that she had not given them permission to include. Just like they put all the wrong things in the $2.99 category. It is pretty hard to imagine how new store software will fix all these things that look like human error. Time will tell. Maybe the current software is so hard to use that they almost can't avoid using it wrong.
oh well ... 2 SY items bit the dust and removed from my cart... this store is getting really frustrating. Oh wait ... it's been really frustrating for awhile.
Guess what ... we still here and buying stuff, but it's sure frustrating.
Yes, I would like that clarified as to whether DAZ erronously included them or whether Sickleyeild withdrew her permission.
Sickleyield did post a few days ago that she left it up to DAZ marketing which of her products went into the PFAD. So I doubt it was her asking to withdraw them. Some of the items were not even that new, all very strange.
I severely pruned my cart to the tune of a dozen items, excluding those no longer included. I have the original cart showing all the original PFAD prices in both PDF and screenshot form, but I'm not going to throw hundreds at DAZ in the hope that CS will extend credit for the difference. That means a dozen lost sales for PAs whose items weren't pulled, due to DAZ's decision to yank the rug thirteen hours into things.
The money I'm not spending here today will be going to DAZ's largest direct competitor. Even if the removed items weren't supposed to be included today (or at all), you don't pull them so late in the day. You accept that you screwed up and live with it. People trying to check out this evening after preparing carts earlier in the day, and then waiting because the store was even more of a disaster than usual, are in for a nasty surprise.
She mentioned in another thread that she'd given them a short list and then told marketing to do what they wished with her catalog. I assume the items pulled today were supposed to be included on other days. Speaking personally, I don't bear Sickleyield any ill will and don't think any of this is her fault barring confirmation to the contrary, especially not when she's already stated that she pretty much told them to go ham with her products (and that it's been working out well for her this sale, which I was really glad to hear). She's always been a top flight PA in my book.
I am perfectly happy to take it out on DAZ, for not just taking their lumps and instead choosing to pull multiple products more than halfway through the day, thereby punishing people who were waiting for the site to stop acting up in other ways that the company wasn't dealing with in any particular hurry.
I'm fuming at the withdrawal of SY's items from the PC+ for a day sale, as that tutorial was on my wishlist.
1.99 may not be much to some. But think of all of the 1.99s that Daz have missed out on, just by pulling SY's items from the sale... And, if they do reinstate them, I won't be around to know if they do (bedtime).
I am glad that you liked Arti. Thank you! Yes, you can use Arti without Great Lashes; but without it the lashes will look shorter. However, if you already have another character that contains a morph to lengthen the lashes, you can dial it manually.
Well this is frustrating. I had my cart all ready to go this morning, but I normally wait til later in the day and now I have to remove like half the stuff I have because they're "oopsed" out of PC+ for a day. (And why would the SY Female Roman clothing still be included, but not the male? I was going to buy both. Oh well.)
Thank you! It's in my wishlist for the next sale.
I guess I'm not alone in discovering the price of my cart jumping almost $100 while I watched a movie! These issues really are annoying, but it's become so routine that it doesn't really bother me any more. You would think, though, that I would have learned my lesson a while back and just finished the purchase once I had the stuff in there, lol.
A.) Mix and match is the plan, but it's a complicated fix, and we don't know when the issue will be resolved.
-or-
B.) Sorry, but it wasn't meant to work the same way this weekend, so mix-and-match isn't coming.
Either would suffice. But not knowing turns a relatively minor issue into a more significant irritation.
I don't have today's sale page yet, and just FYI, I still have 3 swirls on yesterday's page. I could only see them using the email links.
Today's sales page already arrived for me, and it is a comparable mess to yesterday:
I have not digged any deeper yet, but I think that is quite a lot to fix already.
An hour and a half after turnover, no extra discount for two debut items and all $1.99 items are full price...
I might as well say it ... the page is up for me ... and there are multiple problems like other days. Prices seem off (discounts missing), scroll bar for selected items is missing, PC+ for a day is empty, etc. Also, there is nothing massive about this catchup sale ... it looks a lot like yesterday. I would expect past BYOB to appear or something for it to be massive.
PFAD page is still empty. None of the items in the carousel are showing the $1.99 price tag.
The selection will be a major disappointment to everyone who got screwed over yesterday, too.
The new business as usual, it seems.
Agreed, I am missing the "catchup". On first glance, it looks exactly like yesterday's sale, apart from some very "legacy" items that returned to PC+ for a day.
We are reporting various problems.
Very true. Is anybody ever going to really answer our question this weekend? Where is Jack? I feel like he usually fixes things in a jiffy ...
Yup, I see the new page now, but not the PC for a Day Items. Lots of really great new stuff today, though, my wishlist is getting even fatter!
Two hours after turnover and still no progress on PFAD items not discounting at all, and Debut New items not showing additional discounts for PC+/having two or more.