New Store Layout - Fan or no?

13

Comments

  • SpottedKittySpottedKitty Posts: 7,232
    kyoto kid said:
    That said, the one thing I mentioned which bothered me the most about the previous setup was the auto scrolling as I found it particularly hard on the eyes when it would reset to the beginning, and yes, an issue when needing to copy down coupon codes.  Remove that "feature", and it would be fine.

    The whirligig banner is supposed to stop when you hover the mouse pointer anywhere over it. Was that not working for you?

  • kyoto kidkyoto kid Posts: 42,053
    edited April 2020

    ...it is when it moves in reverse automatically moves the speed almost induces motion sickness. I wonder if it is possible to just set it up a an endless loop in the "forward" direction to where it comes back around to first promo without having to reverse direction so rapidly. 

    Post edited by kyoto kid on
  • SpottedKittySpottedKitty Posts: 7,232
    kyoto kid said:

    ...it is when it moves in reverse automatically moves the speed almost induces motion sickness. I wonder if it is possible to just set it up a an endless loop in the "forward" direction to where it comes back around to first promo without having to reverse direction so rapidly. 

    Ah yes, that's a good point. I got used to it after a while, but the first few times I saw the banner go <z<o<o<m< thataway, I almost fell over sideways from the recoil.

  • Many of the complaints seem to be of the "This isn't what I'm accustomed to, so I'm going to express irritation about a minor change" variety. 

    More than one poster has suggested that the change is intended to be smartphone friendly--I'm not sure how it would be.  This is just a webpage header meant to be viewed primarily on PCs.  The ads are still in a "more wide than tall" aspect ratio, not well fitted to the more vertical phone screen.

    The change actually seems to favor Fast Grab, freebies, and PC+ membership by keeping them from being exiled off the right side the screen.  There has been a lot of discounting recently--This year's March Madness, Honorary PC+, etc.  My (highly speculative) guess is that Daz is aiming this at new users who won't be willing to consistently pay more than a few dollars as they explore and learn Daz Studio while they are stuck at home.  Plus, money is tight for many with the COVID pandemic, and even more are worried about their future.  I also think that we are near the end of the Genesis 8 product cycle, as most of the new products are reiterations of ideas we've seen earlier in the G8 cycle.  There isn't much of a 'wow' factor, so the stuff has to be discounted to sell.

    I find ads with automated scrolling to be irritating, so the change is a minor plus for me.  This isn't a fundamental change to the store page, and I wouldn't be surprised if they switch back.

    It would be interesting to hear from Daz about the logic of the change.

  • WendyLuvsCatzWendyLuvsCatz Posts: 40,457

    it was crap on iOS but fixed now

    I didn't bother posting about it

  • nonesuch00nonesuch00 Posts: 18,795

    I like the new format although it's not been in my browser. I think if the scrolling current sales offers, PC+, Freebies & Fast Grab where all in there own seperate tab (so 4 tabs total) you could switch too from the top it would be easier to users. The giant static grey menu at the bottom could be thinned vertically. The tabs will take a bit of space sure but it's already the case that the actual new product listings involve a lot of scrolling to get to the bottom, of the page anyway.

  • SpottedKittySpottedKitty Posts: 7,232
    edited April 2020

    The shifting half-banner is changing too fast. Especially when there's a lot of text, and (as happens way too often) sale conditions that must be read carefully before they make sense... if they ever do... the panel changes while I'm still reading.

    This wasn't so much of a problem in the old rolling banner, because they were laid out in a row sideways, so each banner (except the first and last) stayed visible longer.

    I'm also used to hovering the mouse over anywhere in the whole banner to stop the shift; now I must hover over the small arrow icons — which change by about half a shade of grey when I do. This is not an obvious "something's happening" indication.

    It was clear and obvious which one is today's new banner. Now it isn't.

    This design is a dud. It is less useable than the old one.

    If this new one continues, then I will be missing out on sale offers and not buying so many things from DAZ. Not because I want to, but because I just plain don't know they're today's new offer.

    Post edited by SpottedKitty on
  • WonderlandWonderland Posts: 7,137

    The shifting half-banner is changing too fast. Especially when there's a lot of text, and (as happens way too often) sale conditions that must be read carefully before they make sense... if they ever do... the panel changes while I'm still reading.

    This wasn't so much of a problem in the old rolling banner, because they were laid out in a row sideways, so each banner (except the first and last) stayed visible longer.

    I'm also used to hovering the mouse over anywhere in the whole banner to stop the shift; now I must hover over the small arrow icons — which change by about half a shade of grey when I do. This is not an obvious "something's happening" indication.

    It was clear and obvious which one is today's new banner. Now it isn't.

    This design is a dud. It is less useable than the old one.

    If this new one continues, then I will be missing out on sale offers and not buying so many things from DAZ. Not because I want to, but because I just plain don't know they're today's new offer.

    Yes, this drives me nuts! I shop on the iPad and as sooon as I see a new banner and try to read or click on it, it switches to the next one. I have to click the arrows continually to get the new banner back and then I have to click on it as quickly as possible before it goes away and when I do, sometimes it just shows a bunch of products and I have no idea what the offer or coupon code was. It's almost impossible to actually read the coupon code in Safari on the iPad. So far, the old banner still works in Firefox for iPad and it's the only way I can actually take advantage of new sales and flash sales! PLEASE BRING BACK THE OLD BANNER FOR SAFARI ON IPAD! 

  • WonderlandWonderland Posts: 7,137
    edited April 2020

    Also on an iPad in Safari in portrait mode, the "banner" takes up the whole page and the top banner switches so quickly, I couldn't even get a screenshot of the current offer! 

    CE0F66BC-9EE5-49BC-8EC1-9757CCADD3B5.png
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    Post edited by Wonderland on
  • SpottedKittySpottedKitty Posts: 7,232
    edited April 2020

    That's ridiculous. It's no good, DAZ must roll back to the old rolling full-width banner, at least that worked.

    ...mostly.

    Post edited by SpottedKitty on
  • TorquinoxTorquinox Posts: 4,453
    edited April 2020

    Sliding banners are not that difficult! So many plugins, too. The important parts are to make it grab-sensitive and make sure there is a fat-finger-friendly link area to hit the promotion. Then, make sure it has a neat display when people visit without JS. Daz, like many sites, stops working without JS.

    Image shows Daz without JS.

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    Post edited by Torquinox on
  • L'AdairL'Adair Posts: 9,479
    L'Adair said:

    I don't like the new format.

    It might work better on phones and iPads, but I don't do much of anything online with my phone. I have a 24" monitor, which I'd love to upgrade to something even bigger. I'll be d@mned if I'm going to surf the web on a 6.2" screen.

    I'm not a fan of the trend to make all things web look the same as if they were viewed on an iPhone. The ability to determine what browser, what device, what screen size, has been around for years. CSS can be coded to display the page based on such things. Why make all websites look like they are viewed on a phone screen regardless of the device? Is it that much more work, and expense, to support both phones and desktop/laptop computers? Mind you, this is a general statement, not aimed at Daz3d, but the entire web-as-a-phone-app mentality that seems to be taking over the internet.

    I just wish Daz3d wasn't jumping on the band wagon.

     

     

    It does NOT work better on the iPad! Firefox for iPad still has the old design which is great. Safari now has the new one and is unusable.

    Well, I did say, "It might work better…" The fact is, I don't know. I don't own an iPad, and I don't use my phone to surf the internet. (I just got my first smart phone in Feb. Before that, my phone screen was less than 2-inches diagonally, and barely sufficient for showing phone numbers and time!)
    laugh

  • TorquinoxTorquinox Posts: 4,453

    Daz site is hardly a phone-app website. They have the same requirement as anyone to make their site as accessible as possible to as wide a variety of display devices as possible; but they're hardly phone-first in their approach to it. The sheer amount of data that loads on a page precludes that.

  • MistaraMistara Posts: 38,675

    how to pause it?

    if there a build your own flashsale coupie, fear i gonna  miss it

  • Richard HaseltineRichard Haseltine Posts: 109,054
    edited April 2020
    Mystiarra said:

    how to pause it?

    Put the mouse pointer over one of the arrows for manually scrolling

    Mystiarra said:

    if there a build your own flashsale coupie, fear i gonna  miss it

     

    Post edited by Richard Haseltine on
  • LeanaLeana Posts: 12,908

    What annoys me with the new design is that the banner has a tendency to change just as I click on it, so more often than not I end up opening the next sale page and not the one I wanted.

  • jjmainorjjmainor Posts: 497

    On my phone, the new design is easier to use when I'm trying to work through the carosel.  The old design was nearly impossible for accessing the sales that weren't in that first position.

  • SpottedKittySpottedKitty Posts: 7,232
    Leana said:

    What annoys me with the new design is that the banner has a tendency to change just as I click on it, so more often than not I end up opening the next sale page and not the one I wanted.

    <nod> That meshes with my comment upthread about it running too fast.

    Has there been any more than that one comment on this thread the other day from an actual official DAZ_Person? I haven't noticed any other relevant thread in the various forum sections; and this is — or at least it ought to be — a mission-critical subject for DAZ. They're about to make a permanent and negative change to their business.

  • Silent WinterSilent Winter Posts: 3,901

    ^Just the comment from cpage but at least that means Daz are aware of the concerns

  • kyoto kidkyoto kid Posts: 42,053
    edited April 2020

    ...to tell the truth I don't find it much different from the format Rendo has used for years (or the setup here) used to view additional promo images on individual product pages which is basically a""slideshow" format.  The difference between here and Rendo is that theirs "loops" back to the first image while the one here at Daz Isn't.  Not sure if that is some limit imposed by Magento.  Need to dig my Magento manual out (yes, I actually have one) 

    Post edited by kyoto kid on
  • frankrblowfrankrblow Posts: 2,052

    The new layout has just gone live for me in Chrome which is my browser of choice.

    As a result the store is completely unnavigable for me, and I've submitted a support ticket stating that I can no longer buy anything through the store interface. I'll have to rely on forum posts and links to sales if I want to use up the last couple of hundred dollars I have in store credit... after that I'll ditch Daz3d. I'm not going to change browsers just for one online store.

  • MimicMollyMimicMolly Posts: 2,325
    I see the new layout on my desktop and the old one on mobile. I agree that this new layout is inconvenient but I'm not sure of it would negatively impact sales. People would still put up with it, to continue to buy.
  • SpottedKittySpottedKitty Posts: 7,232
    I see the new layout on my desktop and the old one on mobile. I agree that this new layout is inconvenient but I'm not sure of it would negatively impact sales. People would still put up with it, to continue to buy.

    The thing is, I want to buy stuff. But the banner's going too fast — half the time when I move the pointer over it and click, I get the page for the next banner, because it's time to roll over. This is less user-friendly than the old setup; each banner was on-screen for longer, so I had more time to read the thing, decide I wanted to know more, and click on it.

    Whoever designed this obviously never watched other people using it for the first time.

  • y3kmany3kman Posts: 853

    Some suggestions for the store team if they want to keep this new format.

    1. Place the Fast Grab in the middle

    2. Reduce the size of the Freebies, PC+ and Fast Grab banners.

    3. Make it that at least two of the store's featured sales are shown at one time.

    -or-

    Give stubborn old people like me to use the old format.

  • TaozTaoz Posts: 10,288

    Why does it have to be either/or?  Make an option for choosing which format you prefer.

  • lana_lasslana_lass Posts: 520
    edited April 2020
    Taoz said:

    Why does it have to be either/or?  Make an option for choosing which format you prefer.

    Now THAT's a cool idea, if it wouldn't be too challenging to implement. Users could pick the store page interface they wished to use through their account settings :) but perhaps that would be creating more complexity when the design team's goal (whether you feel they've succeeded or not) was simplification.

    I tend to check in with the Daz store page at least 3 times a day for banners (yes, lockdown has made me an addict) and every single time I'm getting a different store page layout lol. It's a bit weird, but I'm sort of getting used to it and just accepting whatever appears... I agree the carousel design works best for mobile, whereas the original long scrolling banner design is optimal for computer browser as you can easily control the scrolling speed by double clicking it. Just my opinion :) 

    Post edited by lana_lass on
  • TaozTaoz Posts: 10,288
    lana_lass said:
    Taoz said:

    Why does it have to be either/or?  Make an option for choosing which format you prefer.

    Now THAT's a cool idea, if it wouldn't be too challenging to implement. Users could pick the store page interface they wished to use through their account settings :) but perhaps that would be creating more complexity when the design team's goal (whether you feel they've succeeded or not) was simplification.

    Both designs are already implemented - I see the old one in IE11 and the new one in FireFox.  And the URL is the same. 

  • lana_lasslana_lass Posts: 520
    edited April 2020
    Taoz said:
    lana_lass said:
    Taoz said:

    Why does it have to be either/or?  Make an option for choosing which format you prefer.

    Now THAT's a cool idea, if it wouldn't be too challenging to implement. Users could pick the store page interface they wished to use through their account settings :) but perhaps that would be creating more complexity when the design team's goal (whether you feel they've succeeded or not) was simplification.

    Both designs are already implemented - I see the old one in IE11 and the new one in FireFox.  And the URL is the same. 

    Same here, but my meaning wasn't implementing the designs but the option for users to choose between the designs, as you suggested (if I understood your meaning) smiley I think that's a good concept, but Daz would have to build in a toggle for users somewhere in their profile settings to choose/switch between the store page designs and that's a whole other piece of work for them lol.    

    Post edited by lana_lass on
  • TaozTaoz Posts: 10,288
    lana_lass said:
    Taoz said:
    lana_lass said:
    Taoz said:

    Why does it have to be either/or?  Make an option for choosing which format you prefer.

    Now THAT's a cool idea, if it wouldn't be too challenging to implement. Users could pick the store page interface they wished to use through their account settings :) but perhaps that would be creating more complexity when the design team's goal (whether you feel they've succeeded or not) was simplification.

    Both designs are already implemented - I see the old one in IE11 and the new one in FireFox.  And the URL is the same. 

    Same here, but my meaning wasn't implementing the designs but the option for users to choose between the designs, as you suggested (if I understood your meaning) smiley I think that's a good concept, but Daz would have to build in a toggle for users somewhere in their profile settings to choose/switch between the store page designs and that's a whole other piece of work for them lol.    

    Well what I meant was that both already are implemented so it's just finding a way for the user to choose between them.  Not sure how difficult that is.

  • Daz_cpageDaz_cpage Posts: 20

    Alright folks big update to the banner today.

    We went down this road for various reasons but we are to a point where the old style needed to be replaced. At this point the new style is rolled out to everyone but I have made a bunch of changes based on what you have said in this thread including:

    • Slowed the rotation
    • Fixed the pause on hover functionality
    • Added a pager to the bottom left so you can access slides quickly
    • Fixed the layout in Internet Explorer
    • Tightened up the responsivity (size changing on different devices)
    • New offers will appear at the beginning (first few slides)

    Thanks for the feedback during this process. It is always helpful to know what is and isnt working for different people. We will continue to do what we can to make sure your experience is optimised as we move forward.

    Thanks again!

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