2020 "There's Always Another Sale™" (Report sales errors here.)
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I'm another baffled being! Yesterday I used the 20% Off coupon which initially didn't work and then did later, while today I've tried to use the 20-YEARS-DAZ coupon and each time I try to get something from the given list I get "not valid"!
Cris is "she". (Cristina)
Whoops, my bad. You never know in this place.
I'm not sure what you're trying to say. I said that we don't know; 'normally' is the problem, there isn't a normally with Daz's sales.
The way I read your post sounded like you were saying that whereas that promotion wasn't simply wasn't working as planned, this one was operating as intended, which is something that we still haven't had officially confirmed. That said, you're definitely right about there being no DAZ "normally" and theat being the root of a great many of the problems here. It seems utterly bizaare to me that they don't go into a sale with everyone on the support team aware of what's supposed to happen.
An expiration date on coupons like these would be extremely useful, agreed.
I think the forum mods said they were mostly volunteers. I imagine they receive some compensation for that effort, otherwise who would subject themselves to this! I doubt if Daz informs them of anything ahead of time. They do seem to have some way of informing Daz directly of problems after the fact though.
And I saw in another thread that some people who DIDN'T use the coupons yesterday are unable to use them today, so the mystery deepens.
This is what I see on the sale page:
Get 20% OFF your entire order
use coupon code: 20-DAZ-SAVINGS [I used this yesterday and it worked only on the 2nd attempt]
Get $20* worth of Select Daz Originals below FREE
use coupon code: 20-YEARS-DAZ
There's then the
OVER 7,500 ITEMS
*items must be in cart simultaneously for discount to apply
Excludes New Releases, PC+ Items, Gift Cards and any Items in the 99¢ Sale [this line is irrelevant if one can only choose from the given 7,500 items]
==========
Has this offer expired? If so, why is it still there?!
As the word "discount" is used (which is unnecessary re purely free items) is the offer really that something has to be spent to get $20 worth free?
If I select an item or items totalling below $20 I get: Coupon code "20-YEARS-DAZ" is not valid.
If I select an item or items whose original, non-sale price totals over $20 I get: Coupon code "20-YEARS-DAZ" is not valid.
If I select items totalling over $20 (advertised sale prices) I get: Coupon code "20-YEARS-DAZ" is not valid.
That offer is still valid, but it works only once, if you used it yesterday it won't work again today.
It should work if you have less than 20$ in your cart, it did for me.
As for why the word "discount" is used, it's simply that if you put more than 20$ of qualifying items in your cart then you get a 20$ discount.
I haven't used the 20-YEARS-DAZ coupon before. Only the 20-DAZ-SAVINGS.
I can fully understand it being valid only for one day
stating so would be better, one use only is expected
but
then it should not be on the page the next day
You should submit this as a suggestion through the Help Center, as many of the mods have stated they are volunteers and the forums are mainly users/customers. The Help Center will put it in the hands of Daz employees.
@Prince Wao Please excuse me if I am stating the obvious but I have done this before. Are you selecting items from this link https://www.daz3d.com/daz-original-items#index=0&order=popular^1&filtered=1 only those items work for the $20 off.
If so it will help to post a screen of your cart so mods can help troubleshoot.
For the record, I used it today, way after Daz midnight. It definitely was working then.
Not really a complaint but something PA's and Daz my think about in the future, is when they do something like the Morph Fast Grab is to offer the seperate items in the bundles because I did not buy several things because I already own half the bundle. Whereas if the seperate items had been offered I would have bought them.
Theoretically, there's no reason they couldn't do that, or, better yet, deduct the percentage of the sale price of the items that you already have from the total bundle. ONe of DAZ's competitors, CG Bytes, does exactly that and it's all done automatically via their store software.
Hiwewire3D also has a "product stack" system which enables you to buy a bundle bit by bit with a discount for buying the whole stack. Having something similar here would be nice (if the store system can support it without even more glitches, that it...)
To be clear, you can have more than $20 of those items in your cart, it will deduct $20 and the rest is charged. I always go over so I don't throw away any of the money discounted, aka, there's a lot of $13 items so I don't settle for that and lose $7 of freebies. Adding another item is usually 80 percent off of it on average. That's exactly why they have those types of sales, obviously.
Yes, it can sometimes be interesting to spend a bit of money to maximize the "discount used" if you're interested in the extra item anyway. I was at something like $19.70 with the two items I selected so I didn't see the point to spend more to save the tiny bit of discount left.
This is what I did also. With the two products I bought I spent $1.93 out of pocket.
Dang, you're good!
I never seem to be able to do that (with things that I want, anyway.)
....
As far as we can tell, it's usable once by customer. I (she) will try it tonight if the same offers show up. They may just be available for a period of time rather than a coupon usable each time, though won't know till store time tonight. We will pass on the wording concerns, but it will be best if it also comes in the form of a ticket from any of you.
The problem with submitting tickets at the moment is that some time even days) after you do you, you get a message back that effectively says "sorry we are too busy at the moment". It would be well over a week before you get an answer - as I have waited for that long already on old tickets.
It would be in their best interests if one of the staff would read this thread.
No matter what I do - whether I select something above or below $20 - the coupon is flagged as invalid. I have not used one before today so this is my first attempt to buy anyting using the coupon and I'm selecting items from the sale page associated with the coupon offer.
The ones I am suggesting, though, are for feedback to try to influence how future things are written.
Something occurs to me: are both coupon codes -
20-DAZ-SAVINGS
20-YEARS-DAZ
only valid for PC members? I read it that the first code was for PC and the second for the rest of us.
I removed a response I made because I realized I might be wrong. On my plat account, I was able to use 20-daz-savings. I was unable to use the other one since I used it last night, so didn't expect another use. On an account without logging in, I was unable to use either.