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Report sales errors here. "There's Always Another Sale™"

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  • mwokeemwokee Posts: 1,275
    Add/subtract items in the cart, do something like that to make the browser reset.
  • Charlie JudgeCharlie Judge Posts: 13,280
    edited December 2019
    Cris Palomino said:
    Charlie Judge said:
    sueya said:

    I have found that they are $2.99 if I include a new release in my cart. I didn't think I had to do this.

    According to the ad if you buy 5 or less you shouldn' have to purchase a new release to get for $2.99

    Select Holiday Countdown Items

    Get up to 5 ‘Holiday Countdown’ Items $2.99 each

    (Loyalty Discount doesn’t apply)

     

    Buy any New Release over $1 get as much as you want for $2.99 each plus 20% OFF* them

    (20% OFF replaces your Loyalty Discount if its bigger)

    I also am not getting the $2.99 price on less than 5  without a new release. Please fix this

    Guys, it's working for me. I had five and a new. Took the new out, they were all 2.99. Took one out, the four left are 2.99.

    Ha, I found the problem. When the 4 items are by themselves they are $2.99 each but with a Christmas freebie in the cart they don't work

    3 dollar sale.jpg
    1421 x 836 - 128K
    3 dollar sale 2.jpg
    1440 x 693 - 108K
    Post edited by Charlie Judge on
  • Cris PalominoCris Palomino Posts: 12,538

    A second mod tried a cart with four and it worked.

  • Cris PalominoCris Palomino Posts: 12,538
    scorpio said:
    Cris Palomino said:
    Charlie Judge said:
    sueya said:

    I have found that they are $2.99 if I include a new release in my cart. I didn't think I had to do this.

    According to the ad if you buy 5 or less you shouldn' have to purchase a new release to get for $2.99

    Select Holiday Countdown Items

    Get up to 5 ‘Holiday Countdown’ Items $2.99 each

    (Loyalty Discount doesn’t apply)

     

    Buy any New Release over $1 get as much as you want for $2.99 each plus 20% OFF* them

    (20% OFF replaces your Loyalty Discount if its bigger)

    I also am not getting the $2.99 price on less than 5  without a new release. Please fix this

    Guys, it's working for me. I had five and a new. Took the new out, they were all 2.99. Took one out, the four left are 2.99.

    The probllem seems to be the free stuff if that is in the cart then you don't get the $2.99 price. Honestly what a mess.

    Perhaps you should remove the free item(s).

  • scorpioscorpio Posts: 8,533
    Cris Palomino said:
    scorpio said:
    Cris Palomino said:
    Charlie Judge said:
    sueya said:

    I have found that they are $2.99 if I include a new release in my cart. I didn't think I had to do this.

    According to the ad if you buy 5 or less you shouldn' have to purchase a new release to get for $2.99

    Select Holiday Countdown Items

    Get up to 5 ‘Holiday Countdown’ Items $2.99 each

    (Loyalty Discount doesn’t apply)

     

    Buy any New Release over $1 get as much as you want for $2.99 each plus 20% OFF* them

    (20% OFF replaces your Loyalty Discount if its bigger)

    I also am not getting the $2.99 price on less than 5  without a new release. Please fix this

    Guys, it's working for me. I had five and a new. Took the new out, they were all 2.99. Took one out, the four left are 2.99.

    The probllem seems to be the free stuff if that is in the cart then you don't get the $2.99 price. Honestly what a mess.

    Perhaps you should remove the free item(s).

    What is that suppose to mean? Do you not feel I am intitled to the free stuff is that your solution to the mess that the store creates.

  • LinwellyLinwelly Posts: 6,058
    scorpio said:
    Cris Palomino said:
    scorpio said:
    Cris Palomino said:
    Charlie Judge said:
    sueya said:

    I have found that they are $2.99 if I include a new release in my cart. I didn't think I had to do this.

    According to the ad if you buy 5 or less you shouldn' have to purchase a new release to get for $2.99

    Select Holiday Countdown Items

    Get up to 5 ‘Holiday Countdown’ Items $2.99 each

    (Loyalty Discount doesn’t apply)

     

    Buy any New Release over $1 get as much as you want for $2.99 each plus 20% OFF* them

    (20% OFF replaces your Loyalty Discount if its bigger)

    I also am not getting the $2.99 price on less than 5  without a new release. Please fix this

    Guys, it's working for me. I had five and a new. Took the new out, they were all 2.99. Took one out, the four left are 2.99.

    The probllem seems to be the free stuff if that is in the cart then you don't get the $2.99 price. Honestly what a mess.

    Perhaps you should remove the free item(s).

    What is that suppose to mean? Do you not feel I am intitled to the free stuff is that your solution to the mess that the store creates.

    means buy the free stuff first and then add the 2.99 items to your cart, see if it works then

     

  • Cris PalominoCris Palomino Posts: 12,538
    scorpio said:
    Cris Palomino said:
    scorpio said:
    Cris Palomino said:
    Charlie Judge said:
    sueya said:

    I have found that they are $2.99 if I include a new release in my cart. I didn't think I had to do this.

    According to the ad if you buy 5 or less you shouldn' have to purchase a new release to get for $2.99

    Select Holiday Countdown Items

    Get up to 5 ‘Holiday Countdown’ Items $2.99 each

    (Loyalty Discount doesn’t apply)

     

    Buy any New Release over $1 get as much as you want for $2.99 each plus 20% OFF* them

    (20% OFF replaces your Loyalty Discount if its bigger)

    I also am not getting the $2.99 price on less than 5  without a new release. Please fix this

    Guys, it's working for me. I had five and a new. Took the new out, they were all 2.99. Took one out, the four left are 2.99.

    The probllem seems to be the free stuff if that is in the cart then you don't get the $2.99 price. Honestly what a mess.

    Perhaps you should remove the free item(s).

    What is that suppose to mean? Do you not feel I am intitled to the free stuff is that your solution to the mess that the store creates.

    Are the free items only free if you buy them with the 2.99 items, as that would be different, but I thought you were adding free items to the cart and they could just be different purchases.

  • Charlie JudgeCharlie Judge Posts: 13,280
    edited December 2019
    scorpio said:
    Cris Palomino said:
    scorpio said:
    Cris Palomino said:
    Charlie Judge said:
    sueya said:

    I have found that they are $2.99 if I include a new release in my cart. I didn't think I had to do this.

    According to the ad if you buy 5 or less you shouldn' have to purchase a new release to get for $2.99

    Select Holiday Countdown Items

    Get up to 5 ‘Holiday Countdown’ Items $2.99 each

    (Loyalty Discount doesn’t apply)

     

    Buy any New Release over $1 get as much as you want for $2.99 each plus 20% OFF* them

    (20% OFF replaces your Loyalty Discount if its bigger)

    I also am not getting the $2.99 price on less than 5  without a new release. Please fix this

    Guys, it's working for me. I had five and a new. Took the new out, they were all 2.99. Took one out, the four left are 2.99.

    The probllem seems to be the free stuff if that is in the cart then you don't get the $2.99 price. Honestly what a mess.

    Perhaps you should remove the free item(s).

    What is that suppose to mean? Do you not feel I am intitled to the free stuff is that your solution to the mess that the store creates.

    Well, we can still get the free stuff in a seperate order. It just was a bit confusing to figure out what the problem was so we could work around it.

    Post edited by Charlie Judge on
  • scorpioscorpio Posts: 8,533
    Charlie Judge said:
    scorpio said:
    Cris Palomino said:
    scorpio said:
    Cris Palomino said:
    Charlie Judge said:
    sueya said:

    I have found that they are $2.99 if I include a new release in my cart. I didn't think I had to do this.

    According to the ad if you buy 5 or less you shouldn' have to purchase a new release to get for $2.99

    Select Holiday Countdown Items

    Get up to 5 ‘Holiday Countdown’ Items $2.99 each

    (Loyalty Discount doesn’t apply)

     

    Buy any New Release over $1 get as much as you want for $2.99 each plus 20% OFF* them

    (20% OFF replaces your Loyalty Discount if its bigger)

    I also am not getting the $2.99 price on less than 5  without a new release. Please fix this

    Guys, it's working for me. I had five and a new. Took the new out, they were all 2.99. Took one out, the four left are 2.99.

    The probllem seems to be the free stuff if that is in the cart then you don't get the $2.99 price. Honestly what a mess.

    Perhaps you should remove the free item(s).

    What is that suppose to mean? Do you not feel I am intitled to the free stuff is that your solution to the mess that the store creates.

    Well, we can still get the free stuff in a seperate order. It just was a bit confusing to figure out what the problem was so we could work around it.

    And when I pointed out the problem I get some ambiguous answer that comes across rather nasty as it was adressed to me only rather than as an overall solution.

    My solution was to remove the paid for items and save myself some money, I'm sure the effected vendors are happy with that.

  • Cris PalominoCris Palomino Posts: 12,538
    scorpio said:
    Charlie Judge said:
    scorpio said:
    Cris Palomino said:
    scorpio said:
    Cris Palomino said:
    Charlie Judge said:
    sueya said:

    I have found that they are $2.99 if I include a new release in my cart. I didn't think I had to do this.

    According to the ad if you buy 5 or less you shouldn' have to purchase a new release to get for $2.99

    Select Holiday Countdown Items

    Get up to 5 ‘Holiday Countdown’ Items $2.99 each

    (Loyalty Discount doesn’t apply)

     

    Buy any New Release over $1 get as much as you want for $2.99 each plus 20% OFF* them

    (20% OFF replaces your Loyalty Discount if its bigger)

    I also am not getting the $2.99 price on less than 5  without a new release. Please fix this

    Guys, it's working for me. I had five and a new. Took the new out, they were all 2.99. Took one out, the four left are 2.99.

    The probllem seems to be the free stuff if that is in the cart then you don't get the $2.99 price. Honestly what a mess.

    Perhaps you should remove the free item(s).

    What is that suppose to mean? Do you not feel I am intitled to the free stuff is that your solution to the mess that the store creates.

    Well, we can still get the free stuff in a seperate order. It just was a bit confusing to figure out what the problem was so we could work around it.

    And when I pointed out the problem I get some ambiguous answer that comes across rather nasty as it was adressed to me only rather than as an overall solution.

    My solution was to remove the paid for items and save myself some money, I'm sure the effected vendors are happy with that.

    We have had trouble with free items causing cart problems in the past. There was no bad intent in my suggestion, merely a way to alleviate the problem. I did try to explain with my follow-up response.

  • ChoholeChohole Posts: 33,604
    edited December 2019
                                                                              A General Reminder for Everyone            
                                    Sometimes having a freebie in the cart with another discount offer can mess up the discounts.
                                                 If this happense the solution is to remove the freebie from that particular cart
     
    Post edited by Chohole on
  • EllessarrEllessarr Posts: 1,395

    ok again the carroussell (don't know if is the right word) of the 2,99 have wrong products being displayed:

    when you click in the buttom to go to the full list they don't appear and neither whey you add that products to the cart they don't get any discount.

  • Kaye KayeKaye Kaye Posts: 210
    edited December 2019

    The 40% and 50% topsellers aren't discounting. Also both of their 'Shop All' links leads to a different set of products.

    Post edited by Kaye Kaye on
  • jakibluejakiblue Posts: 7,281

    Confirmed. Also happening for me.  

    Kaye Kaye said:

    The 40% and 50% topsellers aren't discounting. Also both of their 'Shop All' links leads to a different set of products.

     

  • scorpioscorpio Posts: 8,533
    jakiblue said:

    Confirmed. Also happening for me.  

    Kaye Kaye said:

    The 40% and 50% topsellers aren't discounting. Also both of their 'Shop All' links leads to a different set of products.

     

    You have to be patient remember, it will all sort itself out in good time sometime in the next 24 hours possibly or not as the case may be.

  • Kaye KayeKaye Kaye Posts: 210

    It appears the discounts are now working, but the 'Shop All' links are still showing completely different products.

  • Cris PalominoCris Palomino Posts: 12,538
    Ellessarr said:

    ok again the carroussell (don't know if is the right word) of the 2,99 have wrong products being displayed:

    when you click in the buttom to go to the full list they don't appear and neither whey you add that products to the cart they don't get any discount.

    I'm not seeing any of those products in the 2.99 carousel.

  • Cris PalominoCris Palomino Posts: 12,538
    Ellessarr said:

    ok again the carroussell (don't know if is the right word) of the 2,99 have wrong products being displayed:

    when you click in the buttom to go to the full list they don't appear and neither whey you add that products to the cart they don't get any discount.

    Hey, I missed the time stamp on your post, sorry for the confusion.

  • memcneil70memcneil70 Posts: 5,356
    edited December 2019

    One of the free items, Day Bed by Wee Dangerous John is going to a 404 page. I tried every trick I know to get to a page, no joy. Just bought my cart and as I went to my product library and tried to use the link to the 'View Product Store Page' and it also goes to a 404 page. I can make an image from the product library, but, without that page, I am not sure how I would get to the Read Me link that is on it. Forgot to add the link: https://www.daz3d.com/day-bed_Wee%20Dangerous%20John

    Post edited by memcneil70 on
  • QuasarQuasar Posts: 681

    The Day Bed is not being set too zero in my cart. It's only appling the 30% discount.

  • Charlie JudgeCharlie Judge Posts: 13,280
    memcneil70 said:

    One of the free items, Day Bed by Wee Dangerous John is going to a 404 page. I tried every trick I know to get to a page, no joy. Just bought my cart and as I went to my product library and tried to use the link to the 'View Product Store Page' and it also goes to a 404 page. I can make an image from the product library, but, without that page, I am not sure how I would get to the Read Me link that is on it. Forgot to add the link: https://www.daz3d.com/day-bed_Wee%20Dangerous%20John

    Here is the correct link: https://www.daz3d.com/day-bed_wee_dangerous_john

  • memcneil70memcneil70 Posts: 5,356

    I saw in the PA gift thread it was fixed, just downloaded the page. Thanks everyone.

  • Richard HaseltineRichard Haseltine Posts: 108,327
    Quasar said:

    The Day Bed is not being set too zero in my cart. It's only appling the 30% discount.

    Probably from correcting the link, it should revert to free if it hasn't already.

  • P A Y A T PP A Y A T P Posts: 1,177

    What we need is a flash/blink sale (multitude of them)! Bring it on, please DAZ. Twas the month of spending after all wink

  • Robert FreiseRobert Freise Posts: 4,598
    Habulin Dati said:

    What we need is a flash/blink sale (multitude of them)! Bring it on, please DAZ. Twas the month of spending after all wink

    My credit card just screamed Noooooooooo as it ran and hid wink

  • KharmaKharma Posts: 3,214

    The physique shaping for male 8 centaur just goes to daz3d.com for me both on the main page and loyalty sale page ...  anyone else having a problem with the link?

  • QuasarQuasar Posts: 681
    edited December 2019
    Kharma said:

    The physique shaping for male 8 centaur just goes to daz3d.com for me both on the main page and loyalty sale page ...  anyone else having a problem with the link?

    It is the same for me. I can usually get to the product pages of these buggy product links if I add them to the cart and go from there. https://www.daz3d.com/hd-physique-shaping-for-genesis-8-male-centaur

    Post edited by Quasar on
  • Cris PalominoCris Palomino Posts: 12,538
    Quasar said:
    Kharma said:

    The physique shaping for male 8 centaur just goes to daz3d.com for me both on the main page and loyalty sale page ...  anyone else having a problem with the link?

    It is the same for me. I can usually get to the product pages of these buggy product links if I add them to the cart and go from there. https://www.daz3d.com/hd-physique-shaping-for-genesis-8-male-centaur

    Is it still doing it for you as I have not had trouble with it. Could be cloudflare issues.

  • jakibluejakiblue Posts: 7,281

    Is the Day Bed by wee dangerous john (the pa freebie) still not fixed, or is it just me?

  • Cris PalominoCris Palomino Posts: 12,538
    jakiblue said:

    Is the Day Bed by wee dangerous john (the pa freebie) still not fixed, or is it just me?

    The thumb on the sale promo page takes me to the product, Jaki.

This discussion has been closed.