Platinum Club Sale - Issues Report Thread

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  • Hero for Hope is shown as one of the PC+ for a day items but the price is $6.57 both on the page and in the cart

    Probably because Muscleman is also a featured PA - I'll report it, but I suspect the error is listing it there in the first place.

  • L'AdairL'Adair Posts: 9,479

    Hero for Hope is shown as one of the PC+ for a day items but the price is $6.57 both on the page and in the cart

    Probably because Muscleman is also a featured PA - I'll report it, but I suspect the error is listing it there in the first place.

    I've purchased several PC+ for a Day products where the vendor was also a featured PA without any issues, so I don't think that's the reason. I wasn't interested in Hero for Hope once I saw it was for products I don't have, but I'm pretty sure the price was correct, (at $1.99,) when I was looking, between midnight and 1 am Daz Time.

  • Whether or not it was because the PA is a featured artist today, Hero for Hope wasn't meant to be ncluded in PC for a Day and has been removed - sorry.

  • CoolDimensionCoolDimension Posts: 39
    edited November 2018

    I bought "dreams on ice" for Aiko. https://www.daz3d.com/dreams-on-ice The product dosen't list any requirements, but it turns out it is a texture set for the Aiko on Ice set, which does not seem to exists in the store anymore. There is also the product  https://www.daz3d.com/aiko-champion-on-ice-poses, which also does not list the main product.Both of these were offered in the bundles.

    http://docs.daz3d.com/doku.php/public/read_me/index/3951/start is the only record I can find. The product is listed as a Daz original.

    Post edited by Richard Haseltine on
  • I bought "dreams on ice" for Aiko. https://www.daz3d.com/dreams-on-ice The product dosen't list any requirements, but it turns out it is a texture set for the Aiko on Ice set, which does not seem to exists in the store anymore. There is also the product  https://www.daz3d.com/aiko-champion-on-ice-poses, which also does not list the main product.Both of these were offered in the bundles.

    http://docs.daz3d.com/doku.php/public/read_me/index/3951/start is the only record I can find. The product is listed as a Daz original.

    The poses are probablymusable with other sets, but I'll flag both up. Which bundle(s) were they in?

  • They were buy 8 for $2.99 categories sale items.

  • barbultbarbult Posts: 26,160

    Why is Sports Car Meteor Iray (a texture set) priced higher than the previous Iray car texture sets, like Car Admiral Iray?

     

  • barbult said:

    Why is Sports Car Meteor Iray (a texture set) priced higher than the previous Iray car texture sets, like Car Admiral Iray?

    Because one has 10 looks, the other 16.. so felt it was worth the extra dollar in price.

  • Charlie JudgeCharlie Judge Posts: 13,238
    edited November 2018

    It's probably just a case of mis-naming the BYOB; but the "Build Your Own Bundle - Select Pro Bundles" block doesn't lead to any bundles, just a couple of pages with mostly textures.

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    Post edited by Charlie Judge on
  • We've reported this with an inquiry as to whether it is misnamed or missing bundles.

  • Re today's new BYOB, Select Add-Ons for Pro Bundles, 5 items for $3.99, on first going to the page I was amazed to find "Cozy Fashion for Day at the Mall Outfit" as I didn't think there was a materials add-on for "Day at the Mall". So that was the main reason I went for the bundle. I then added one fast grab item and the prices were showing correctly, but after returning to today's offers to see if there was anything else I wanted when I returned to my basket to check out I found all of the BYOB items had reverted to their former prices! On double-checking it was because the "Cozy Fashion for Day at the Mall Outfit" had been removed from the selectable items. This is peeving in the extreme as you can't legally advertise a product at a specific price and then change your mind just as a customer is about to purchase it at the advertised price! As it was that product I particularly wanted I removed the more expensive fast grab item from my basket and re-added the "Cozy Fashion for Day at the Mall Outfit" purchasing it at its current regular price (which is less than the fast grab item I'd removed). While the PC+ Anniversary sale has been more than superb value - in fact it's been extraordinary - this is the 2nd time that an offer has altered which is really, really, really annoying, not only as it's time-wasting, but because it's also illegal. Daz programmers really need to make sure that their offers are sound - that there are no anomalies - before advertising products at specific prices. You can't keep changing your mind about what the offer is.

  • Re today's new BYOB, Select Add-Ons for Pro Bundles, 5 items for $3.99, on first going to the page I was amazed to find "Cozy Fashion for Day at the Mall Outfit" as I didn't think there was a materials add-on for "Day at the Mall". So that was the main reason I went for the bundle. I then added one fast grab item and the prices were showing correctly, but after returning to today's offers to see if there was anything else I wanted when I returned to my basket to check out I found all of the BYOB items had reverted to their former prices! On double-checking it was because the "Cozy Fashion for Day at the Mall Outfit" had been removed from the selectable items. This is peeving in the extreme as you can't legally advertise a product at a specific price and then change your mind just as a customer is about to purchase it at the advertised price! As it was that product I particularly wanted I removed the more expensive fast grab item from my basket and re-added the "Cozy Fashion for Day at the Mall Outfit" purchasing it at its current regular price (which is less than the fast grab item I'd removed). While the PC+ Anniversary sale has been more than superb value - in fact it's been extraordinary - this is the 2nd time that an offer has altered which is really, really, really annoying, not only as it's time-wasting, but because it's also illegal. Daz programmers really need to make sure that their offers are sound - that there are no anomalies - before advertising products at specific prices. You can't keep changing your mind about what the offer is.

    Yep. A lot of items have disappeared from the 'Select Items for Pro Bundles' BYOB I spent time picking out items I was interested in and now they have been pulled.

  • Matt_CastleMatt_Castle Posts: 3,003

    You can't keep changing your mind about what the offer is.

    ... the above is particularly true when the offers are set up in a way that suddenly the entire offer doesn't apply if you don't have exactly the right number of items.

    I'd been building up a cart, one of the things in which was https://www.daz3d.com/insomnia-for-restless - and that's been pulled from the offer. Had I authorised payment at the wrong moment, I would have suddenly paid $40 for those items rather than $4 (given that Daz's store has previously demonstrated its willingness to charge whatever it thinks the basket is worth at that moment, even if that's not the price that you're seeing right in front of you when you click "Pay Now").

    But anyway, I guess now I'm not getting any of those items, because it was marginal whether there were enough G2-era texture packs I was interested in anyway.

  • firewardenfirewarden Posts: 1,486
    edited November 2018

    Does the PRO Bundle sale only work once? I had bought the Mabel and Floyd PRO bundles earlier today and it worked. Now, going back to buy others, I'm not getting the correct discount. The price is $67.48 when it should be $23.62.

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  • barbultbarbult Posts: 26,160

    You have to have a Debut New Release in the cart, not a Still New Release.

  • firewardenfirewarden Posts: 1,486
    barbult said:

    You have to have a Debut New Release in the cart, not a Still New Release.

    Thanks! I hadn't realized I had chosen out of the wrong section.

  • PixelPiePixelPie Posts: 365

    Good Afternoon DAZ 

    I purchased the "Japonism furniture" set and went to purchase the addon "Yard Sale Treasures" and could not find it.  I have a screenshot of it and had to do a google cache search to even bring it up.  Can you tell me what happened to it?

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  • Rasberri said:

    Good Afternoon DAZ 

    I purchased the "Japonism furniture" set and went to purchase the addon "Yard Sale Treasures" and could not find it.  I have a screenshot of it and had to do a google cache search to even bring it up.  Can you tell me what happened to it?

    The artist who created the set is no longer at Daz, so the product went with them. I don't know if they rereleased it at Hivewire3D.

  • Charlie JudgeCharlie Judge Posts: 13,238
    edited November 2018
    Rasberri said:

    Good Afternoon DAZ 

    I purchased the "Japonism furniture" set and went to purchase the addon "Yard Sale Treasures" and could not find it.  I have a screenshot of it and had to do a google cache search to even bring it up.  Can you tell me what happened to it?

    The artist who created the set is no longer at Daz, so the product went with them. I don't know if they rereleased it at Hivewire3D.

    Huh ??? Aren't those DAZ Originals and if so so wouldn't they stay at DAZ?

    Post edited by Charlie Judge on
  • Rasberri said:

    Good Afternoon DAZ 

    I purchased the "Japonism furniture" set and went to purchase the addon "Yard Sale Treasures" and could not find it.  I have a screenshot of it and had to do a google cache search to even bring it up.  Can you tell me what happened to it?

    The artist who created the set is no longer at Daz, so the product went with them. I don't know if they rereleased it at Hivewire3D.

    Huh ??? Aren't those DAZ Originals and if so so wouldn't they stay at DAZ?

    Oh, yes - in which case I don't know.

  • L'AdairL'Adair Posts: 9,479

    Sometimes the typos are so significant, it's impossible not to point them out… For example, the button under the Still New releases on the sales page, linking to the full 375 Still New releases, has the text "VIEW ALL 11000+ ITEMS"… I

    Seems our PAs have been really busy this year!
    wink

  • It's a Christmas miracle! :)

  • L'AdairL'Adair Posts: 9,479

    It's a Christmas miracle! :)

    Just in time for Black Friday!

    laugh

  • Carola OCarola O Posts: 3,857

    not sure if I need to file a ticket, or if it is alright to put it in here... I bought MD Rock Jewelry today, installed that one and the other purchases I had done a little while ago. Had an idea for a render and started to build that scene, but when I was going to the Rock Jewelry to use them, I have nothing in there (see screenshot). I have only installed through Connect, so don't know if it is different if one install throguh both Connect and Dim or only Dim. I assume there is a pathing problem somewhere as I've seen this before from time to time, though it is seriously annoying when it happens to New products.

    I have uninstalled and re installed twice, both times I reimported metadata. As said earlier, I'm not sure if I can put it in here and than await a fix, or if I have to file a ticket. Hopefully I only have have to put it here :)

    On another note, I have had a great time this sale. Got some products I have wanted for a long time but not been able to pick up until now and got osme new items which I really like too! You guys have all done a great job, and that is to all the vendors, the daz people and you lovely mods helping out :)

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  • I could swear that there are items missing from the crucible b.y.o.b. 8 for 2.99 sale, particularly things that were in bundles 1 and 2. Weren't there several denominator items in there?

  • Karyssa 8 Pro Bundle was in the earlier PC Bundle Catagory sale but isn't in the current catchup PC Bundle sale. Was it omitted by mistake ?

  • Not sure if this is a sale issue or not.  I've added 16 items from the BYOB catchup sale to my cart, along with a couple still new and a PC+ for the day item, but the discount is not applying to the BYOB items.  It applies with 8 items, but not with two sets of 8.  I can check out twice of course but I just wanted to give a heads up in case it should be applying for every 8.

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  • Shanarah said:

    Not sure if this is a sale issue or not.  I've added 16 items from the BYOB catchup sale to my cart, along with a couple still new and a PC+ for the day item, but the discount is not applying to the BYOB items.  It applies with 8 items, but not with two sets of 8.  I can check out twice of course but I just wanted to give a heads up in case it should be applying for every 8.

    You have to have exactly 8 BYOB items in your cart - No more and no less. If you want 16 items then yoy have to split it up into 2 orders.

  • Karyssa 8 Pro Bundle was in the earlier PC Bundle Catagory sale but isn't in the current catchup PC Bundle sale. Was it omitted by mistake ?

    Also the bundles in the catchup PC Bundle sale are not receiving the full 65% extra discount

  • Karyssa 8 Pro Bundle was in the earlier PC Bundle Catagory sale but isn't in the current catchup PC Bundle sale. Was it omitted by mistake ?

    Also the bundles in the catchup PC Bundle sale are not receiving the full 65% extra discount

    Seemed to work for me, got 65% and 10% off the price displayed in the store when added to my cart (which had two debut new in it). What do you have in your cart, and what price are you expecting to see?

This discussion has been closed.