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New Year, New Sales Thread: Report Issues Here 4 "Reporting Only"

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  • kimhkimh Posts: 419

    Leana said:

    The bundle price looks like a fixed-price discount which doesn't combine with other offers, hence why the discount for owned items doesn't work. Not sure if it was intentional or not.

    That may be although they have discounted them based on owned items in the past. The fact that I got the pop up saying it would be discounted based on items owned seems to indicate that should be the case. I just want clarification which it should be. I will remove it from my cart if they are not discounted.

  • Richard HaseltineRichard Haseltine Posts: 112,078

    kimh said:

    Leana said:

    The bundle price looks like a fixed-price discount which doesn't combine with other offers, hence why the discount for owned items doesn't work. Not sure if it was intentional or not.

    That may be although they have discounted them based on owned items in the past. The fact that I got the pop up saying it would be discounted based on items owned seems to indicate that should be the case. I just want clarification which it should be. I will remove it from my cart if they are not discounted.

    Actually in the past the same issue has applied. If the price is fixed at a specific value, as seems to be the case here or in Outlet/Quick Grab, then that overrides the regiular price and so overrides any discount to the regular price for already owning parts of the bundle.

  • jmucchiellojmucchiello Posts: 2,760
    edited October 13

    The track punches here is back. And there's nothing about punches in the link (order history).

    But yesterday, it said "You have 10 punches." right on the sale page.

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    Post edited by jmucchiello on
  • ElorElor Posts: 4,272

    Is it intended that the member festival bundle has a fixed price immune to any other discount, including tokens?

    I put the current one in my cart, applied tokens but the price stayed at 12.99.

  • Cris PalominoCris Palomino Posts: 13,062

    Daz is currently checking the sale page.

  • jmucchiellojmucchiello Posts: 2,760

    Elor said:

    Is it intended that the member festival bundle has a fixed price immune to any other discount, including tokens?

    I put the current one in my cart, applied tokens but the price stayed at 12.99.

    Probably. Last time they did one of these Festival Bundles in a sales month, they were all or nothing, no other discounts.

  • Cris PalominoCris Palomino Posts: 13,062

    Looks like the kinks have been worked out, please let me know if otherwise (or if all is well).

  • Lost_UtopianLost_Utopian Posts: 121

    Why can I earn 10 Daz Tokens if there is no place to use them. Tried in Windows 11 and Windows 7.

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  • robertswwwrobertswww Posts: 808
    edited October 13

    Lost_Utopian said:

    Why can I earn 10 Daz Tokens if there is no place to use them. Tried in Windows 11 and Windows 7.

    Look at the Black Box on the left...

    Earn This Order: +10

    Applied tokens can get you up to an EXTRA 45% OFF a future order

    So, after you complete checkout, you will then have 10 Daz Tokens available for your next purchase.

    Post edited by robertswww on
  • Lost_UtopianLost_Utopian Posts: 121

    My bad. It comes down to this,, I must have never burned all my tokens down to zero as I used my last 6 yesterday by accident. I placed an order for $2.10, had a $1.99 item and a freebie. but forgot to remove the tokens when I removed some items in my cart. I guess it would be nice if the site could have notified me that there is nothing to apply the tokens to instead of just wiping them all out. Today I'll have to dump some items while I build up tokens again. 1 or 2 at a time.

  • paulawp (marahzen)paulawp (marahzen) Posts: 1,824

    Lost_Utopian said:

    My bad. It comes down to this,, I must have never burned all my tokens down to zero as I used my last 6 yesterday by accident. I placed an order for $2.10, had a $1.99 item and a freebie. but forgot to remove the tokens when I removed some items in my cart. I guess it would be nice if the site could have notified me that there is nothing to apply the tokens to instead of just wiping them all out. Today I'll have to dump some items while I build up tokens again. 1 or 2 at a time.

     Try a customer service ticket.

  • davidwski_16294691f0davidwski_16294691f0 Posts: 200

    Lost_Utopian said:

    My bad. It comes down to this,, I must have never burned all my tokens down to zero as I used my last 6 yesterday by accident. I placed an order for $2.10, had a $1.99 item and a freebie. but forgot to remove the tokens when I removed some items in my cart. I guess it would be nice if the site could have notified me that there is nothing to apply the tokens to instead of just wiping them all out. Today I'll have to dump some items while I build up tokens again. 1 or 2 at a time.

    You should file a ticket. I was given 8 tokens back a while ago for a similar reason. You would probably need to show the order so they can track the transaction. 

  • miladyderyni_173d399f47miladyderyni_173d399f47 Posts: 3,284

    Just a thanks & FYI. 

    I submitted a ticket and didn't notice I wasn't logged in. Zendesk simply verified my email & let the ticket go through. I think this is a great improvement. It's easy to forget that you might not be logged in with Zendesk when you're logged into the store/forums, and it can be hard for newcomers to figure out where to sign in for tickets. 

  • ElorElor Posts: 4,272

    The selection of free gifts on the sale page is not the same as the one on the 'selection page':

     

  • DasTriDasTri Posts: 278

    SPOOKY-FLASH 

    does not work for me. Had items from the offered selection in the cart, and it says its not valid.

  • Cris PalominoCris Palomino Posts: 13,062

    DasTri said:

    SPOOKY-FLASH 

    does not work for me. Had items from the offered selection in the cart, and it says its not valid.

    I cna't find that offer. Wehre is it? 

  • miladyderyni_173d399f47miladyderyni_173d399f47 Posts: 3,284

    Cris Palomino said:

    DasTri said:

    SPOOKY-FLASH 

    does not work for me. Had items from the offered selection in the cart, and it says its not valid.

    I cna't find that offer. Wehre is it? 

    It is in Messages and is still in mine. It worked for me before changeover. 

  • miladyderyni_173d399f47miladyderyni_173d399f47 Posts: 3,284
    edited October 15

    Today's free item with 1+ punches & LIBRARY-AUGMENT code: 

    The items in carousel on today's sale page aren't the ones on the linked selection page. The items on carousel look like a set from earlier in the week. 

    Post edited by miladyderyni_173d399f47 on
  • Cris PalominoCris Palomino Posts: 13,062

    DasTri said:

    SPOOKY-FLASH 

    does not work for me. Had items from the offered selection in the cart, and it says its not valid. 

    It was a flash sale from earlier and is no longer active.  apologies it was not removed from sight. 

  • Cris PalominoCris Palomino Posts: 13,062
    edited October 15

    Elor said:

    The selection of free gifts on the sale page is not the same as the one on the 'selection page':

     

    Reported

    Post edited by Cris Palomino on
  • Cris PalominoCris Palomino Posts: 13,062

    Elor said:

    The selection of free gifts on the sale page is not the same as the one on the 'selection page':

     

    The codes in the free gift section should now flipped to the correct order

  • WendyLuvsCatzWendyLuvsCatz Posts: 41,848

    MODDED-OFFER doesn't work on either selection 

  • barbultbarbult Posts: 27,655
    edited October 15

    WendyLuvsCatz said:

    MODDED-OFFER doesn't work on either selection 

    Did you mean to use LIBRARY-AUGMENT to get one item free? The other code you listed is the one to use if you already own all of the offered items. 

    Post edited by barbult on
  • WendyLuvsCatzWendyLuvsCatz Posts: 41,848

    barbult said:

    WendyLuvsCatz said:

    MODDED-OFFER doesn't work on either selection 

    Did you mean to use LIBRARY-AUGMENT to get one item free? The other code you listed is the one to use if you already own all of the offered items. 

    must be a caching issue because I see them the other way around as well as the selections being different 

  • barbultbarbult Posts: 27,655
    edited October 15

    WendyLuvsCatz said:

    barbult said:

    WendyLuvsCatz said:

    MODDED-OFFER doesn't work on either selection 

    Did you mean to use LIBRARY-AUGMENT to get one item free? The other code you listed is the one to use if you already own all of the offered items. 

    must be a caching issue because I see them the other way around as well as the selections being different 

    This is what I see: 

     

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    Post edited by barbult on
  • WendyLuvsCatzWendyLuvsCatz Posts: 41,848
    edited October 15

    believe me, I am not making this up cheeky

    is correct  on Safari on my iPad, grabbed freebie there

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    Post edited by WendyLuvsCatz on
  • joshua.r.fletcherjoshua.r.fletcher Posts: 114

    OCTOBER EXTRA PREMIER

    Get 1 Free Daz Original Bundle with any New Release over $1 code: MORE-CHOICES

    This code does not work.  In my screenshot, Hanako 9 add on bundle is in the list of bundles, and the other two items in the cart are in today's release.

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  • vwranglervwrangler Posts: 5,060

    Mods, could you refer a question up? The question is, do you lose all your punches if you don't make a purchase on a given day? That's the way it's worked in the past, but it says nothing about it this year, and they have made the change that you can just keep accumulating punches, so I thought it would be worth asking.

  • miladyderyni_173d399f47miladyderyni_173d399f47 Posts: 3,284

    joshua.r.fletcher said:

    OCTOBER EXTRA PREMIER

    Get 1 Free Daz Original Bundle with any New Release over $1 code: MORE-CHOICES

    This code does not work.  In my screenshot, Hanako 9 add on bundle is in the list of bundles, and the other two items in the cart are in today's release 

    That code & deal are expired. They are from the first week of October before D+/Premier sale started. I'm sorry. 

  • joshua.r.fletcherjoshua.r.fletcher Posts: 114

    miladyderyni_173d399f47 said:

    joshua.r.fletcher said:

    OCTOBER EXTRA PREMIER

    Get 1 Free Daz Original Bundle with any New Release over $1 code: MORE-CHOICES

    This code does not work.  In my screenshot, Hanako 9 add on bundle is in the list of bundles, and the other two items in the cart are in today's release 

    That code & deal are expired. They are from the first week of October before D+/Premier sale started. I'm sorry. 

    If that's the case, Daz shouldn't be showing it on their site any longer.

This discussion has been closed.