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New Year, New Sales Thread: Report Issues Here 4 "Reporting Only"

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  • bytescapesbytescapes Posts: 1,932

    I have the feeling that the "Buy or Own 3 Daily Dealz" isn't triggering the expected discount on Featured Artist stores currently.

    Also, the sales page says that June releases are "Back in Debut New", but if you go to the Debut New section and click "View All Items", it doesn't seem to contain the full list of June releases.

    The extra 10% off a gift card triggered by a debut new is working for me, but I had to refresh my cart page a couple of times before I saw it.

  • Umi no Senshi no IshiUmi no Senshi no Ishi Posts: 341

    I tried refreshing the cart page quite a few times, still no joy. I also tried with and without tokens in case thos ewere causing an issue, and again no change, still only showing 10% off gift card.

  • memcneil70memcneil70 Posts: 6,136

    I already owned 3 of the Daily Dealz and added a new item to my cart and then the gift card at 4am and got 19% off of it. No issues.

  • Cam FoxCam Fox Posts: 493

    FantastArt said:

    DAILY-DEALZ-ENDING wishlist code is only working for me if I put the Daily Dealz in my cart but the Daily Dealz does not give any discount. Although I own many of them and didn't use the last one I bought. 

    Do the daily deals actually get used up, or do the ones already purchased always count?

    Observations that may help:

    • A few days ago I noticed one of the Daily Dealz in my cart wasn't triggering additional discounts for other items until I actually bought it. You could try doing two carts (just don't accidentally apply tokens to the Daily Dealz since the price won't change)
    • Daily Dealz that have fallen off the list won't count. It has to be from the selection of 5 featured on the main page. I don't know how Daz is handling this since there's a catch-up sale in a Past Dealz category, but my guess is buying any of those Past Dealz won't unlock any discounts.
  • Cam FoxCam Fox Posts: 493
    edited June 29

    Umi no Senshi no Ishi said:

    I tried refreshing the cart page quite a few times, still no joy. I also tried with and without tokens in case thos ewere causing an issue, and again no change, still only showing 10% off gift card.

    There are two gift card offers:

    • 10% for owning 3 or more Daily Dealz (they have to be from the selection featured on the sale page, older ones don't count)
    • 10% with a Debut New release (has to be in the cart at the same time). The fine print about needing to cart a Debut New is not shown in Today's Specials, but it does appear further down the page.

    If you see 10% off without a Debut New in the cart, that might help confirm if the 10% is coming from owning 3 Daily Dealz. If the gift card has no discount in the cart, but gets 10% by adding a Debut New, that might help confirm if you're short a few Daily Dealz.

    Post edited by Cam Fox on
  • TomhipTomhip Posts: 632

    Featured Artist  part of Buy or Own 3 definitely is not working atm. Getting a flat 50% or 70% with Debut New. 

    Part of this issue may be due to all links oppeninng "memory-lane-artists" which i believe was the weekend sale now we have "Mega Wrap-Up"

  • theflarftheflarf Posts: 216

    I haven't done the maths, but the vibe check of my cart feels like something isn't loading correctly either the 'own' 3 daily dealz items, or the additional discount on featured artists, as the prices are quite a bit more than previous days despite the only difference is my cart has 1 less token than previously. 

  • AsuCafeAsuCafe Posts: 556
    edited June 29

    After double-checking, I believe the problem lies with the "70% off up to 5 with any Debut New Release or Daily Dealz" offer. I added ten PA items, all with a 70% off discount, but adding a Debut New and a Daily Dealz item did not change the price at all.(I already own three Daily Dealz items)

    Post edited by AsuCafe on
  • Umi no Senshi no IshiUmi no Senshi no Ishi Posts: 341

    @Cam Fox, I'll try those suggestions. I didn't relize the DD drop off. Thank you

  • infernalinfernal Posts: 30

    So I've been sitting on a cart from hours ago, waiting for things to get fixed. And within the last hour I saw the 70% on 5 Featured Artists items is now working for me.  But the Daz+ Bonus Offer 50% off is still not working, regardless of what Debut New item is in my cart.

  • ElorElor Posts: 4,157

    I don't know if it's intended, but starting on page 3 (with 120 items per page), some June releases don't have the same 30% base discount as other Debut new:

    https://www.daz3d.com/debut-new#p=3&filtered=1

  • Matt_CastleMatt_Castle Posts: 3,277
    edited June 29

    Yes, reporting the same as Elor. These items are too old (over two weeks) to get their 30% discount from the normal 30% release discount, but if they're being presented in Debut New, Debut New promises there should be a 30% discount.

    Post edited by Matt_Castle on
  • Cam FoxCam Fox Posts: 493

    Haha, I came here to report the same thing. It seems odd to say the new releases are "back" when they never really left - i.e. we could already buy them at full price any day. Makes more sense they'd have the Debut New discount. (But they are inherting the Daily Dealz discount for Debut New, at least.)

  • CybersoxCybersox Posts: 9,960

    The coat in today's new Ergou bundle, dForce EG Fashion Coat for Genesis 9 , displays what clearly appear to be "open" and "reveal shoulders" morphs in the product pictures... in fact, I can't think of any other reason for those images except to display those, but there are no morphs at all listed in the product description AND, as happens all too often these days, the readme link goes to a dead page. Is there anyway to confirm whether these morphs are actually included with the product?  

  • xyer0xyer0 Posts: 6,515
    edited June 29

    When applied, the DAILY-DEALZ-ENDING coupon results in a savings of 44 cents (1% of the item's price). What's the (non)deal?

    Now it's working

    Post edited by xyer0 on
  • ElorElor Posts: 4,157

    xyer0 said:

    When applied, the DAILY-DEALZ-ENDING coupon results in a savings of 44 cents (1% of the item's price). What's the (non)deal?

    These coupons have a $4.99 floor price which could explain the situation.

  • Richard HaseltineRichard Haseltine Posts: 111,650

    Matt_Castle said:

    Yes, reporting the same as Elor. These items are too old (over two weeks) to get their 30% discount from the normal 30% release discount, but if they're being presented in Debut New, Debut New promises there should be a 30% discount.

    Reported

  • Richard HaseltineRichard Haseltine Posts: 111,650

    Richard Haseltine said:

    Matt_Castle said:

    Yes, reporting the same as Elor. These items are too old (over two weeks) to get their 30% discount from the normal 30% release discount, but if they're being presented in Debut New, Debut New promises there should be a 30% discount.

    Reported

    Fixed, though it isn't yet showing on the product pages or store listing - cart seems OK, though.

  • Phoenix1966Phoenix1966 Posts: 2,012
    edited June 29

    Cybersox said:

    The coat in today's new Ergou bundle, dForce EG Fashion Coat for Genesis 9 , displays what clearly appear to be "open" and "reveal shoulders" morphs in the product pictures... in fact, I can't think of any other reason for those images except to display those, but there are no morphs at all listed in the product description AND, as happens all too often these days, the readme link goes to a dead page. Is there anyway to confirm whether these morphs are actually included with the product?  

    @Cybersox There are two styles of coats (single row and double row of buttons) and each version has those reveal morphs. I believe all 6 "adjust shape" morphs are pictured in the promotional renders. Three reveal more cleavage and mid body, one opens the coat completely and there is one to expose the right shoulder and one to expose the left.

    Post edited by Phoenix1966 on
  • WolfwoodWolfwood Posts: 998

    So, the extra 10% off says it requires a debut new, nothing else. I add Robin character bundle, it works like charm. I add my coupon code, the extra 10% disapears.

    It does not says need to be 'over $1....in cart'.

    No extra off, no extra spend.

  • jmucchiellojmucchiello Posts: 2,304

    Wolfwood said:

    So, the extra 10% off says it requires a debut new, nothing else. I add Robin character bundle, it works like charm. I add my coupon code, the extra 10% disapears.

    It does not says need to be 'over $1....in cart'.

    No extra off, no extra spend.

    That's one of those "they always mean it even when they forget to include it" terms.

  • CybersoxCybersox Posts: 9,960

    Phoenix1966 said:

    Cybersox said:

    The coat in today's new Ergou bundle, dForce EG Fashion Coat for Genesis 9 , displays what clearly appear to be "open" and "reveal shoulders" morphs in the product pictures... in fact, I can't think of any other reason for those images except to display those, but there are no morphs at all listed in the product description AND, as happens all too often these days, the readme link goes to a dead page. Is there anyway to confirm whether these morphs are actually included with the product?  

    @Cybersox There are two styles of coats (single row and double row of buttons) and each version has those reveal morphs. I believe all 6 "adjust shape" morphs are pictured in the promotional renders. Three reveal more cleavage and mid body, one opens the coat completely and there is one to expose the right shoulder and one to expose the left.

    Thank so much!  I figured that it probably had them, but one never knows and I found it really strange that a PA would go to all of the trouble to add those morphs and even have image of them, but then not mention them in the description or even include a morph list...  And, of course, that's assuming that the problem was on the PA's side at all given the also missing read me.  

  • barbultbarbult Posts: 27,576

    I can't access any readme files. The documentation center is not responding at all.

  • jmucchiellojmucchiello Posts: 2,304

    There's a thank you secret coupon that's not working:

    Thank You For Catching Up With Daily Dealz

    Get 5 Memorabilia for $1.99 total with code...

    Bad enough everything in it is G2 or older. But it not working is odd.

  • Cris PalominoCris Palomino Posts: 13,008

    barbult said:

    I can't access any readme files. The documentation center is not responding at all.

    Reporting. (It was weird, kept telling me there was another page with responses, but was empty till just now). 

  • Cris PalominoCris Palomino Posts: 13,008

    jmucchiello said:

    There's a thank you secret coupon that's not working:

    Thank You For Catching Up With Daily Dealz

    Get 5 Memorabilia for $1.99 total with code...

    Bad enough everything in it is G2 or older. But it not working is odd.

    Inquiring. 

  • Cris PalominoCris Palomino Posts: 13,008

    Cris Palomino said:

    jmucchiello said:

    There's a thank you secret coupon that's not working:

    Thank You For Catching Up With Daily Dealz

    Get 5 Memorabilia for $1.99 total with code...

    Bad enough everything in it is G2 or older. But it not working is odd.

    Inquiring. 

    I just tried it and is working for me.

  • jmucchiellojmucchiello Posts: 2,304
    edited June 30

    Cris Palomino said:

    Cris Palomino said:

    jmucchiello said:

    There's a thank you secret coupon that's not working:

    Thank You For Catching Up With Daily Dealz

    Get 5 Memorabilia for $1.99 total with code...

    Bad enough everything in it is G2 or older. But it not working is odd.

    Inquiring. 

    I just tried it and is working for me.

    I get Coupon Not Valid.... One of the items I had in my cart is no longer on the page. So I only have 4 instead of 5 items. How did an item get removed? https://www.daz3d.com/manga-anime-battlesuit-for-genesis-2-female-s

    Oh, there were 1600+ items after midnight. Now there's only 320+. Wow.

     

    Post edited by jmucchiello on
  • jmucchiellojmucchiello Posts: 2,304
    edited June 30

    Turns out that isn't the reason. I now have 5 correct items in the cart and it still says Coupon Code Invalid

    Post edited by jmucchiello on
  • Cris PalominoCris Palomino Posts: 13,008

    jmucchiello said:

    Turns out that isn't the reason. I now have 5 correct items in the cart and it still says Coupon Code Invalid

    I just tried your cart and it worked. I can only suggest a ticket. 

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