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New Year, New Sales Thread: Report Issues Here 4 "Reporting Only"

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  • Cris PalominoCris Palomino Posts: 12,828

    Phoenix1966 said:

    BULK-COLLECTION Is not taking off 70% selected items for me. 

    Should work now.

     

  • Cris PalominoCris Palomino Posts: 12,828

    jmucchiello said:

    What is the step by step foolproof method for taking advantage of 50% Daz Premiere if I already have Premiere for only the next 17 days? History tells me if I unsub, it doesn't immediately allow me to resub.

    I can only recommend a ticket. 

  • WendyLuvsCatzWendyLuvsCatz Posts: 40,926

    Cris Palomino said:

    WendyLuvsCatz said:

    Phoenix1966 said:

    BULK-COLLECTION Is not taking off 70% selected items for me. 

    view all items doesn't match the carousel 

    edit

    those few things don't work either  

    I'm seeing them match...of course I haven't gone through everything, but you're saying view all doesn't match. 

    was a lot more stuff but maybe fixed since 

  • DasTriDasTri Posts: 191

    >foolproof method

    This works if you are in your last month:

     

    I swapped from yearly to monthly - paying the remnant of around $10 for the month (minus the remnant yearly).

    Then I swapped back from monthly to yearly - paying some $94 for 11 months.

    Renewal at 2027-06-04 for around $105.

     

  • jmucchiellojmucchiello Posts: 1,433

    Cris Palomino said:

    jmucchiello said:

    What is the step by step foolproof method for taking advantage of 50% Daz Premiere if I already have Premiere for only the next 17 days? History tells me if I unsub, it doesn't immediately allow me to resub.

    I can only recommend a ticket. 

    Tickets always take days.

  • richardandtracyrichardandtracy Posts: 7,706

    Can't seem to find a manual download page for DS6, unlike DS4. Am I missing something or am I not granted permission to download it?

    Regards,

    Richard

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  • jmucchiellojmucchiello Posts: 1,433
    edited 10:22AM

    DasTri said:

    >foolproof method

    This works if you are in your last month:

     

    I swapped from yearly to monthly - paying the remnant of around $10 for the month (minus the remnant yearly).

    Then I swapped back from monthly to yearly - paying some $94 for 11 months.

    Renewal at 2027-06-04 for around $105.

    This worked, at a slightly higher price. 

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    Post edited by jmucchiello at
  • memcneil70memcneil70 Posts: 5,844

    richardandtracy said:

    Can't seem to find a manual download page for DS6, unlike DS4. Am I missing something or am I not granted permission to download it?

    Regards,

    Richard

    Richard, this is what I see in my Product Library for DS 6. It showed up in my DIM yesterday.

    Daz Studio 6

    Order: Manually Added

    • Standard License

    View Product Page
    Product Sku: 89908

     

     

  • memcneil70memcneil70 Posts: 5,844

    I should add, no manual download ability.

  • LeanaLeana Posts: 13,204

    memcneil70 said:

    I should add, no manual download ability.

    Indeed I don't see a subproduct corresponding to the main app in the "Daz Studio 6" product entry for now.

  • jmucchiellojmucchiello Posts: 1,433
    edited 10:40AM

    Leana said:

    memcneil70 said:

    I should add, no manual download ability.

    Indeed I don't see a subproduct corresponding to the main app in the "Daz Studio 6" product entry for now.

    It should be there:


     

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    Post edited by jmucchiello at
  • LeanaLeana Posts: 13,204
    edited 10:50AM

    jmucchiello said:

    Leana said:

    memcneil70 said:

    I should add, no manual download ability.

    Indeed I don't see a subproduct corresponding to the main app in the "Daz Studio 6" product entry for now.

    It should be there:


     

    I see it in DIM (though at first only the plugins showed, I had to relaunch DIM before it showed up), but there's no downloads listed in the "Daz Studio 6" page in product library for the main app.

    Post edited by Leana at
  • memcneil70memcneil70 Posts: 5,844

    Yeah, I don't have an issue with it, had it yesterday. But for folks like Richard who download manually, they need that access.

  • jmucchiellojmucchiello Posts: 1,433
    edited 11:47AM

    Leana said:

    jmucchiello said:

    Leana said:

    memcneil70 said:

    I should add, no manual download ability.

    Indeed I don't see a subproduct corresponding to the main app in the "Daz Studio 6" product entry for now.

    It should be there:


     

    I see it in DIM (though at first only the plugins showed, I had to relaunch DIM before it showed up), but there's no downloads listed in the "Daz Studio 6" page in product library for the main app.

    File a support ticket. Everyone who needs the link should do this.

    Post edited by jmucchiello at
  • Richard HaseltineRichard Haseltine Posts: 110,289

    jmucchiello said:

    Leana said:

    jmucchiello said:

    Leana said:

    memcneil70 said:

    I should add, no manual download ability.

    Indeed I don't see a subproduct corresponding to the main app in the "Daz Studio 6" product entry for now.

    It should be there:


     

    I see it in DIM (though at first only the plugins showed, I had to relaunch DIM before it showed up), but there's no downloads listed in the "Daz Studio 6" page in product library for the main app.

    File a support ticket. Everyone who needs the link should do this.

    I believe the lack of a manual download option is deliberate. People did have issues mixing manual and DIM. If you don't have your DS machine online you can download via DIM on another machine, if you have access to one, then copy the files across to the real DS machine and put them in DIM's Downloads folder for installation.

  • XelloszXellosz Posts: 855

    What should be the correct price for DAZ Annual memberships???

     

    https://www.daz3d.com/daily-dealz-sale

    50% off
    Annual Memberships

    VIEW MEMBERSHIPS

    We’re currently experiencing an issue where the 50% Annual Pass discount may not display correctly at checkout.
    Please note that you will still be charged the correct discounted amount.

    We apologize for the confusion and are actively working on a fix. Thank you for your patience and support.

  • LeanaLeana Posts: 13,204
    edited 3:55PM

    Richard Haseltine said:

    jmucchiello said:

    Leana said:

    jmucchiello said:

    Leana said:

    memcneil70 said:

    I should add, no manual download ability.

    Indeed I don't see a subproduct corresponding to the main app in the "Daz Studio 6" product entry for now.

    It should be there:


     

    I see it in DIM (though at first only the plugins showed, I had to relaunch DIM before it showed up), but there's no downloads listed in the "Daz Studio 6" page in product library for the main app.

    File a support ticket. Everyone who needs the link should do this.

    I believe the lack of a manual download option is deliberate. People did have issues mixing manual and DIM. If you don't have your DS machine online you can download via DIM on another machine, if you have access to one, then copy the files across to the real DS machine and put them in DIM's Downloads folder for installation.

    You need to have access to an online machine where you are allowed to install DIM though, while previously you just needed one where you can open a web browser and download the files. Not providing an exe installer is one thing, but a way to manually download the files DIM needs would be useful.

    Post edited by Leana at
  • memcneil70memcneil70 Posts: 5,844

    This is weird, I had a +-4 on Earn This Order when I have a gift card in the cart. I am still going to process my order but this is the first time I have seen this. Is it new or a mistake?

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  • jmucchiellojmucchiello Posts: 1,433

    Leana said:

    Richard Haseltine said:

    jmucchiello said:

    Leana said:

    jmucchiello said:

    Leana said:

    memcneil70 said:

    I should add, no manual download ability.

    Indeed I don't see a subproduct corresponding to the main app in the "Daz Studio 6" product entry for now.

    It should be there:


     

    I see it in DIM (though at first only the plugins showed, I had to relaunch DIM before it showed up), but there's no downloads listed in the "Daz Studio 6" page in product library for the main app.

    File a support ticket. Everyone who needs the link should do this.

    I believe the lack of a manual download option is deliberate. People did have issues mixing manual and DIM. If you don't have your DS machine online you can download via DIM on another machine, if you have access to one, then copy the files across to the real DS machine and put them in DIM's Downloads folder for installation.

    You need to have access to an online machine where you are allowed to install DIM though, while previously you just needed one where you can open a web browser and download the files. Not providing an exe installer is one thing, but a way to manually download the files DIM needs would be useful.

    That's why everyone with the issue should file a ticket. They need to know that solving one problem is causing other problems. The "if you have access to one" in Richard's comment is doing a lot heavy lifting. How many people have multiple computers? It feels short sighted to think everyone can just run DIM.

  • jmucchiellojmucchiello Posts: 1,433

    memcneil70 said:

    This is weird, I had a +-4 on Earn This Order when I have a gift card in the cart. I am still going to process my order but this is the first time I have seen this. Is it new or a mistake?

    Gift Cards mess up the Earn Tokens stuff. Notice you are earning -4 tokens. It won't remove or add any tokens (unless you have more stuff in the cart along with the card). But the reporting of token change has been inaccurate with gift cards for a while. (At least 6 months as I remember filing a ticket about this very issue.)

  • RangerRickRangerRick Posts: 330

    The STUDIO-6-PREP coupon just stopped working while I was putting a cart together.  I think I had applied the coupon (which worked) took out the items I hadn't noticed were still "New", had the $0 cart balance. Then applied tokens thinking they'd apply before the coupon and I could get more out of my $100 off but it didn't change the numbers so I Removed the coupon so I could make certain the tokens weren't being applied and they weren't but the last few cents of my Store Credit was being used so I clicked the Save for later button and tried to apply the coupon again but it tells me "Coupon code is not valid".  I've tried adding some more items, reloading the page, openning the cart in a new tab, but no good.  Was there a timer on the offer ?  And now I'm getting a Cloudflare error so I don't know if this will post with the cart image attached. Ugh.

     

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  • bytescapesbytescapes Posts: 1,927

    Did the STUDIO-6-PREP code (advertised in DIM) just stop working? It applied successfully when I tested it earlier today, but now I just get "Coupon code not valid" on the same items that it worked on earlier.

  • frank0314frank0314 Posts: 14,862

    bytescapes said:

    Did the STUDIO-6-PREP code (advertised in DIM) just stop working? It applied successfully when I tested it earlier today, but now I just get "Coupon code not valid" on the same items that it worked on earlier.

    It is being worked on atm

  • Charlie JudgeCharlie Judge Posts: 13,507

    frank0314 said:

    bytescapes said:

    Did the STUDIO-6-PREP code (advertised in DIM) just stop working? It applied successfully when I tested it earlier today, but now I just get "Coupon code not valid" on the same items that it worked on earlier.

    It is being worked on atm

    And now it appears to be fixed 

  • frank0314frank0314 Posts: 14,862

    Charlie Judge said:

    frank0314 said:

    bytescapes said:

    Did the STUDIO-6-PREP code (advertised in DIM) just stop working? It applied successfully when I tested it earlier today, but now I just get "Coupon code not valid" on the same items that it worked on earlier.

    It is being worked on atm

    And now it appears to be fixed 

    Yep, it just went back up about 5 min ago

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