New Year, New Sales Thread: Report Issues Here 4 "Reporting Only"

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  • Richard HaseltineRichard Haseltine Posts: 109,736

    vwrangler said:

    Daz might want to do a little proofreading on their sales before launching. I suspect there was a cut/paste thing that didn't get looked at. In any event, a sale that requires the purchase of a new release cannot then exclude new releases the way this one does.

    new releases

    Buyiing two new items, one specific and oen general, earns a dscount on your order that does not reduce the price of new or Daz+ items, or subscriptions or Gift cards. I cannot see any conflict between the two - one is an action to to receive a benefiit, the other is the benefit received.

  • LuckydraftLuckydraft Posts: 13

    Today's build-a-bundle sale from the selection https://www.daz3d.com/personal-goodie-bag includes Outlet items which, while contributing towards the count of items required to achieve the 85% discount, do not get discounted accordingly. It's a weird interaction, idk if intentional.

  • edited April 19

    1. https://www.daz3d.com/joanne-for-genesis-9 The blurb uses male pronouns for this female presenting character. Is this a cut & paste issue or intentional?

    2. Are the What's Included sections for the 3 Doorbusters characters correct? Joanne (linked above)  & https://www.daz3d.com/isaac-for-genesis-9 don't list materials, only shapes, but https://www.daz3d.com/rachel-for-genesis-9 has both. 

    Post edited by miladyderyni_173d399f47 on
  • felisfelis Posts: 6,198

    miladyderyni_173d399f47 said:

    1. https://www.daz3d.com/joanne-for-genesis-9 The blurb uses male pronouns for this female presenting character. Is this a cut & paste issue or intentional?

    2. Are the What's Included sections for the 3 Doorbusters characters correct? Joanne (linked above)  & https://www.daz3d.com/isaac-for-genesis-9 don't list materials, only shapes, but https://www.daz3d.com/rachel-for-genesis-9 has both. 

    They are all only shapes. They might include materials using the textures that is part of Genesis 9 Essentials. 

  • felis said:

    miladyderyni_173d399f47 said:

    1. https://www.daz3d.com/joanne-for-genesis-9 The blurb uses male pronouns for this female presenting character. Is this a cut & paste issue or intentional?

    2. Are the What's Included sections for the 3 Doorbusters characters correct? Joanne (linked above)  & https://www.daz3d.com/isaac-for-genesis-9 don't list materials, only shapes, but https://www.daz3d.com/rachel-for-genesis-9 has both. 

    They are all only shapes. They might include materials using the textures that is part of Genesis 9 Essentials. 

    The Materials list in What's Included for Joanne should be removed then. It's very misleading since it implies a new skin is included, which has already confused buyers when Materials aren't listed. It also doesn't follow Daz's own usual practice for product pages, where What's Included is a list of what's in that product package, not package contents plus Starter Essentials. 

    Ever since this "line" of morph only characters debuted with MM26, a number of buyers got an unpleasant surprise when they realized they weren't getting new skins -- and most of those MM characters didn't have a Materials section. The notes on the promos themselves are often hard to see, and should we know every base skin by sight? 

  • garrett_3dgarrett_3d Posts: 121

    Surely the term "morph" implies that it's a shape and structure item only without it's own mats?

  • garrett_3d said:

    Surely the term "morph" implies that it's a shape and structure item only without it's own mats? 

    That's not always a safe assumption to make when buying products in any 3dcg store from any website.  Typos happen when writing descriptions, and there are people from literally dozens of countries reading and writing them.  It has pretty much always been a convention to read the list of specific items included with the products.

  • CybersoxCybersox Posts: 9,639

    garrett_3d said:

    Surely the term "morph" implies that it's a shape and structure item only without it's own mats?

    The term "Morph Only" would, and most PAs are very specific in calling out the fact that no original textures are used by either using that phrase or words to the effect of "no textures included" when they release morph-only products.  The description of all of these bargain-basement "doorbuster" figures, however, have muddied the waters by never used the words morph or only, instead using the generic terms "character preset" and "shaping preset" and then including a Materials list that are actually not included textures, but presets for the re-using  theG9 base textures that come with Genesis 9 essentials.  It's only by looking at the images where text can be found that specifies that the skin textures used in the promo are the G9 base materials, with the other big giveaway being the lack of mention of a unique set of fibermesh brows, which IIRC were originally touted as a standard feature for G9 figures back when G9 was originally announced.  

  • CybersoxCybersox Posts: 9,639

    There's either more cut and paste issues with the Doorbuster figures or Joanne is hiding a big secret, as her description reads: " Joanne's versatile design fits easily into your creative workflow. Add him to your Genesis 9 collection to bring depth and authenticity to your renders."  

  • CybersoxCybersox Posts: 9,639

    miladyderyni_173d399f47 said:

     and should we know every base skin by sight? 

    After seing the same three skins repeated everyday for over 30 figures" I not only recognize them immediately but am extremely unlikely to ever use them again as they often don't look very good as used here.  If DAZ had been smart they could have used this product line as a way to increase the sales of other characters by spotlighting the use of different skin textures on each shape... as, indeed, they often spotlight what new core figures look like by mixxing in partials of othr figure shapes in those figure's promos.  Instead they've only made it more obvious how extremely similar the shapes of all of these DBs have been to each other.  

  • garrett_3dgarrett_3d Posts: 121

    Cybersox said:

    There's either more cut and paste issues with the Doorbuster figures or Joanne is hiding a big secret, as her description reads: " Joanne's versatile design fits easily into your creative workflow. Add him to your Genesis 9 collection to bring depth and authenticity to your renders."  

    Perhaps he/she is a hermaphrodite? That would be a new one... 

  • garrett_3d said:

    Cybersox said:

    There's either more cut and paste issues with the Doorbuster figures or Joanne is hiding a big secret, as her description reads: " Joanne's versatile design fits easily into your creative workflow. Add him to your Genesis 9 collection to bring depth and authenticity to your renders."  

    Perhaps he/she is a hermaphrodite? That would be a new one... 

    I mentioned this above.

     

  • Richard HaseltineRichard Haseltine Posts: 109,736

    Cybersox said:

    garrett_3d said:

    Surely the term "morph" implies that it's a shape and structure item only without it's own mats?

    The term "Morph Only" would, and most PAs are very specific in calling out the fact that no original textures are used by either using that phrase or words to the effect of "no textures included" when they release morph-only products.  The description of all of these bargain-basement "doorbuster" figures, however, have muddied the waters by never used the words morph or only, instead using the generic terms "character preset" and "shaping preset" and then including a Materials list that are actually not included textures, but presets for the re-using  theG9 base textures that come with Genesis 9 essentials.  It's only by looking at the images where text can be found that specifies that the skin textures used in the promo are the G9 base materials, with the other big giveaway being the lack of mention of a unique set of fibermesh brows, which IIRC were originally touted as a standard feature for G9 figures back when G9 was originally announced.  

    There are also no textures listed in what's included, so the information is on the page without needing to recognise the promo images.

  • barbultbarbult Posts: 26,674

    Richard Haseltine said:

    Cybersox said:

    garrett_3d said:

    Surely the term "morph" implies that it's a shape and structure item only without it's own mats?

    The term "Morph Only" would, and most PAs are very specific in calling out the fact that no original textures are used by either using that phrase or words to the effect of "no textures included" when they release morph-only products.  The description of all of these bargain-basement "doorbuster" figures, however, have muddied the waters by never used the words morph or only, instead using the generic terms "character preset" and "shaping preset" and then including a Materials list that are actually not included textures, but presets for the re-using  theG9 base textures that come with Genesis 9 essentials.  It's only by looking at the images where text can be found that specifies that the skin textures used in the promo are the G9 base materials, with the other big giveaway being the lack of mention of a unique set of fibermesh brows, which IIRC were originally touted as a standard feature for G9 figures back when G9 was originally announced.  

    There are also no textures listed in what's included, so the information is on the page without needing to recognise the promo images.

    I'm not sure all Daz customers understand the difference between "material presets" and "textures".
    The product page has promo images showing Joanne with three different skin tones; two of those very different looking images are both labeled as using Daz Genesis 9 Base Material #01. That can't be right.
    Does the product come with material presets for all three skin tones shown in the promo images? The product page doesn't say.
    I can see why customers might not understand what they are getting with these products. 

  • CybersoxCybersox Posts: 9,639

    barbult said:

    Richard Haseltine said:

    Cybersox said:

    garrett_3d said:

    Surely the term "morph" implies that it's a shape and structure item only without it's own mats?

    The term "Morph Only" would, and most PAs are very specific in calling out the fact that no original textures are used by either using that phrase or words to the effect of "no textures included" when they release morph-only products.  The description of all of these bargain-basement "doorbuster" figures, however, have muddied the waters by never used the words morph or only, instead using the generic terms "character preset" and "shaping preset" and then including a Materials list that are actually not included textures, but presets for the re-using  theG9 base textures that come with Genesis 9 essentials.  It's only by looking at the images where text can be found that specifies that the skin textures used in the promo are the G9 base materials, with the other big giveaway being the lack of mention of a unique set of fibermesh brows, which IIRC were originally touted as a standard feature for G9 figures back when G9 was originally announced.  

    There are also no textures listed in what's included, so the information is on the page without needing to recognise the promo images.

    I'm not sure all Daz customers understand the difference between "material presets" and "textures".
     

    Exactly.  A significant portion of the DAZ Studio user base are new not to just DAZ Studio, but to 3D in general, so a lot of the terminology oldtimers take for granted often means very little.  If individual PAs recognize the need to call out in plain English the fact that a product has no original textures to avoid any confusion... not just here but at most 3D stores... then one can't exactly applaud the fact that DAZ is not doing so on products produced in house, especially when the effort required to do so clearly would literally be typing a few words of text in the description.  That said, when combined with the fact that there have so many other errors in descriptions, the impression I get (and not a statem,ent of fact) is simply that the written portion of the product descriptions have had to be cranked out like sausages on an assembly line in order to keep up with the frantic release pace, with the recipe including perhaps a bit too much cut and paste and AI writing tools and not enough proofreading.      

  • jmucchiellojmucchiello Posts: 1,067

    Just because some portion of the audience are unaware of something isn't a reason to be less precise. It's a reason to be more precise and then to include things like tool tips that can take new users to documentation.

    This is the same issue as knowing if hair is strand based or is geometry based and the disaster that both sets of hair can be called "dForce" hair. Some PAs put "strand-based" in the name. But that doesn't help the back catalog.

    Heck, something in the header section: "Contains props, scenes, lighting presets, and hierarchical materials." would be a godsend.

  • jmucchiellojmucchiello Posts: 1,067
    edited April 20

    Either Tokens aren't working or they don't stack with the 30% off "New". That should be 60% or so, if it's 30% for new and 50% for 8 tokens.

    SY Facial Moles and Beauty Marks Genesis 9

    new

    $24.99$12.2451% Off

    I just tried a random featured store. The 50% for tokens is stacking correctly there.

    Post edited by jmucchiello on
  • namffuaknamffuak Posts: 4,474

    Just a heads up - looks like the system has run out of serial numbers for Disur.

  • Cris PalominoCris Palomino Posts: 12,735

    namffuak said:

    Just a heads up - looks like the system has run out of serial numbers for Disur.

    Can you further explain? Did you purchase and not get a serial number or what please?

     

  • DasTriDasTri Posts: 183
    edited April 20

    >Enhanced Tokens - Get these improved prices on “Token” New Releases and “Token” Artist Stores

    Works for Artist Stores, but not for Token New Releases. They still cap at 30% for a total of 51%.

     

    EDIT I see that its already reported. Sorry.

    Post edited by DasTri on
  • Cris PalominoCris Palomino Posts: 12,735

    jmucchiello said:

    Either Tokens aren't working or they don't stack with the 30% off "New". That should be 60% or so, if it's 30% for new and 50% for 8 tokens.

    SY Facial Moles and Beauty Marks Genesis 9

    new

    $24.99$12.2451% Off

    I just tried a random featured store. The 50% for tokens is stacking correctly there.

    I sent an inquiry. 

  • Cris PalominoCris Palomino Posts: 12,735

    namffuak said:

    Just a heads up - looks like the system has run out of serial numbers for Disur.

    Daz will look into it when production gets in this morning, could you do a ticket in the meantime, please. 

  • Cris PalominoCris Palomino Posts: 12,735

    The enhanced tokens should work now.

  • James_HJames_H Posts: 1,101

    Tokens seem to be working in enhanced mode here.

  • jmucchiellojmucchiello Posts: 1,067

    Cris Palomino said:

    namffuak said:

    Just a heads up - looks like the system has run out of serial numbers for Disur.

    Can you further explain? Did you purchase and not get a serial number or what please?

    I know you said it was reported. Just pointing out Disur doesn't even appear in the list of serial numbers I own. And I have no idea where I would find the serial number otherwise.

     

    2026-04-20 03:16:12.134 [VERBOSE] :: abDisur.dll

    2026-04-20 03:16:15.871 [INFO] :: Could not activate AB Distorted surfaces evaluation. Plug-in disabled.

  • Cris PalominoCris Palomino Posts: 12,735

    I did respond that it will be dealt with when Production gets in this morning.

  • jmucchiellojmucchiello Posts: 1,067

    Most of the alexanna items for sale have no documentation. And all the stuff I'd buy from that PA is not listed in the featured artist link. 

    You are here: Home » Public » Read Me » Product Index » 103788


    Page Not Found

  • mats76mats76 Posts: 296
    edited April 20

    The BUILD-A-SALE code is still up but not working today, at least not for me and  I did not use it yesterday.

    Post edited by mats76 on
  • ElorElor Posts: 3,676

    jmucchiello said:

    (1) Most of the alexanna items for sale have no documentation. (2) And all the stuff I'd buy from that PA is not listed in the featured artist link. 

    1. They likely are products transfered from Renderosity.

    2. A featured artist store will not have all items from that artist.

    If you want to see everything: https://www.daz3d.com/alexaana

  • frank0314frank0314 Posts: 14,799

    Elor said:

    jmucchiello said:

    (1) Most of the alexanna items for sale have no documentation. (2) And all the stuff I'd buy from that PA is not listed in the featured artist link. 

    1. They likely are products transfered from Renderosity.

    2. A featured artist store will not have all items from that artist.

    If you want to see everything: https://www.daz3d.com/alexaana

    Correct. If the product came from another store its very lickly not going to have documentation. You can submit a ticket or start a thread in the forums if there is something your having an issue with.

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