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New Year, New Sales Thread: Report Issues Here 2 "Reporting Only"

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  • Cris PalominoCris Palomino Posts: 12,450

    SeiryuD said:

    クリス・パロミノ氏はこう語った。

    SeiryuD は言った:

    クリス・パロミノ氏はこう語った。

    SeiryuDは言った:

    リチャード・ハゼルティン氏はこう語った。

    クリス・パロミノ氏はこう語った。

    UFS バンドルに関する問題を報告します。

    そして、それは現在修正されています。

    まだ修正されていないようです。ベッドルームはまだライブラリからダウンロードされず、無限にロードされます。製品を持っていないと表示されます。

    ライブラリをもう一度確認してください。修正されるはずです。

     残念ながら、まだ修正されていません。
    ブラウザのキャッシュをクリアしましたが、製品はまだライブラリや DIM に表示されず、スマート コンテンツにも表示されません。
    サポートにチケットを送信する必要がありますか?

    はい。 

    I just checked and it is now reflected in DIM, thank you. 

    yes 

  • Cris PalominoCris Palomino Posts: 12,450

    SeiryuD said:

    クリス・パロミノ氏はこう語った。

    SeiryuD は言った:

    クリス・パロミノ氏はこう語った。

    SeiryuDは言った:

    リチャード・ハゼルティン氏はこう語った。

    クリス・パロミノ氏はこう語った。

    UFS バンドルに関する問題を報告します。

    そして、それは現在修正されています。

    まだ修正されていないようです。ベッドルームはまだライブラリからダウンロードされず、無限にロードされます。製品を持っていないと表示されます。

    ライブラリをもう一度確認してください。修正されるはずです。

     残念ながら、まだ修正されていません。
    ブラウザのキャッシュをクリアしましたが、製品はまだライブラリや DIM に表示されず、スマート コンテンツにも表示されません。
    サポートにチケットを送信する必要がありますか?

    はい。 

    I just checked and it is now reflected in DIM, thank you. 

    yes 

  • Richard HaseltineRichard Haseltine Posts: 107,945
    edited March 11

    3Diva said:

    Cris Palomino said:

    SeiryuD said:

    Richard Haseltine said:

    Cris Palomino said:

    Reporting the issue with the UFS bundle.

    and it has now been fixed.

    It doesn't seem to be fixed yet. The bedroom still won't download from the library and it loads infinitely. It says I don't even have the product. Or has it been changed to not including the bedroom in the bundle?

    Please check your library again. Should be fixed.

    The UFS Bundle does have the Bedroom listed in the "Details" But it's missing from the "What's Included and Features" - which usually means it hasn't been packaged with the bundle, IIRC. Since it's listed in the Details and shown in the Bundle's Promo Images, it appears that it's meant to be a part of the bundle. 

    I haven't purchased it, so I can't confirm though if it's been fixed or not.

    The thumbnails under "This roduct inlcudes the dfolowing products" are generated from the store data and so reflect what is actually in the bundle (as long as it has an active store page), the What's Included list is not generated live and so may - as here - lag reality. Ordrs made before a chnage in the bundle's contents wil reflect the state at purchase until fixed, which has now been done, but new purchasews will always be what is showing in that row of thumbnails (possibly plus other things without store pages, such as anatomical elemenys).

    Post edited by Richard Haseltine on
  • johnbuckeridgejohnbuckeridge Posts: 324

    Cris Palomino said:

    SeiryuD said:

    Richard Haseltine said:

    Cris Palomino said:

    Reporting the issue with the UFS bundle.

    and it has now been fixed.

    It doesn't seem to be fixed yet. The bedroom still won't download from the library and it loads infinitely. It says I don't even have the product. Or has it been changed to not including the bedroom in the bundle?

    Am enquiring. 

     So - just to check - the UFS bedroom should have been included in the bundle?  Because I ended up buying both the bundle and the bedroom separately, adding another $7.89 (with discounts) to my bill.  What do you think - should I raise a ticket to the sales team?

  • Richard HaseltineRichard Haseltine Posts: 107,945

    johnbuckeridge said:

    Cris Palomino said:

    SeiryuD said:

    Richard Haseltine said:

    Cris Palomino said:

    Reporting the issue with the UFS bundle.

    and it has now been fixed.

    It doesn't seem to be fixed yet. The bedroom still won't download from the library and it loads infinitely. It says I don't even have the product. Or has it been changed to not including the bedroom in the bundle?

    Am enquiring. 

     So - just to check - the UFS bedroom should have been included in the bundle?  Because I ended up buying both the bundle and the bedroom separately, adding another $7.89 (with discounts) to my bill.  What do you think - should I raise a ticket to the sales team?

    Yes, request a refund for the bedroom - but make sure it is clear that you have ended up with a duplicate purchase, you still want the bedroom from the bundle (as far as I know although you have the bundle in your history it doesn't auto-update, see the previous comment, so if theya ctually remove the bedroom when handling the refund you may lose access until they can fix that in turn - better to try heading that off at the outset)

  • johnbuckeridgejohnbuckeridge Posts: 324

    Richard Haseltine said:

    johnbuckeridge said:

    Cris Palomino said:

    SeiryuD said:

    Richard Haseltine said:

    Cris Palomino said:

    Reporting the issue with the UFS bundle.

    and it has now been fixed.

    It doesn't seem to be fixed yet. The bedroom still won't download from the library and it loads infinitely. It says I don't even have the product. Or has it been changed to not including the bedroom in the bundle?

    Am enquiring. 

     So - just to check - the UFS bedroom should have been included in the bundle?  Because I ended up buying both the bundle and the bedroom separately, adding another $7.89 (with discounts) to my bill.  What do you think - should I raise a ticket to the sales team?

    Yes, request a refund for the bedroom - but make sure it is clear that you have ended up with a duplicate purchase, you still want the bedroom from the bundle (as far as I know although you have the bundle in your history it doesn't auto-update, see the previous comment, so if theya ctually remove the bedroom when handling the refund you may lose access until they can fix that in turn - better to try heading that off at the outset)

    Wise words, thank you, Richard! 

  • Charlie JudgeCharlie Judge Posts: 13,242

    Richard Haseltine said:

    TesseractSpace said:

    https://www.daz3d.com/art-deco-art-supply-store-for-daz-studio

    The link leads to the wrong product, I can't seem to get to the proper page for this item

    reporting, thank you.

    This has not yet been fixed and all links still lead to the wrong product making it impossible to safely purchase the art supply store. 

  • ElorElor Posts: 3,157
    edited March 11

    Some artists are named two times in the Mad Artists Store list, like Ironman, Fesoul and others. The repetition starts right after KindredArts' icon and any artist named after KA and never named before is maybe an artist that was not supposed to be included in today's Mad Artists Store list. At least, none of their items will get any discount, so if they are supposed to be included, their items should be added to the discounted selection.

    As an example, the first link to FeSoul's store is:

    https://www.daz3d.com/twisted-artists#&filter_vendor=FeSoul&filtered=1

    The second link is:

    https://www.daz3d.com/goodie-bag-artists#&filter_vendor=FeSoul&filtered=1

    Exemple of an artist named only once:

    https://www.daz3d.com/goodie-bag-artists#&filter_vendor=Fantasyart3D&filtered=1

    A small problem: the 60% discount is now applied to the eligible items, but only once added in the cart. I suppose it's a caching problem. (Edit: this one was solved a couple of minutes after my message)

    Post edited by Elor on
  • MelanieLMelanieL Posts: 7,720

    Looks like the MM sale page has switched to tomorrow's a little prematurely.

     

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  • paulawp (marahzen)paulawp (marahzen) Posts: 1,714

    Yep, I see the same. 

  • barbultbarbult Posts: 26,190

    Not a complete switch, though. Now we are in limbo-land.

     

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  • frank0314frank0314 Posts: 14,707
    edited March 11

    I had already reported it. They are working on it now.

    Edit: Fixed now

    Post edited by frank0314 on
  • TesseractSpaceTesseractSpace Posts: 1,582

    Charlie Judge said:

    Richard Haseltine said:

    TesseractSpace said:

    https://www.daz3d.com/art-deco-art-supply-store-for-daz-studio

    The link leads to the wrong product, I can't seem to get to the proper page for this item

    reporting, thank you.

    This has not yet been fixed and all links still lead to the wrong product making it impossible to safely purchase the art supply store. 

    Looks fixed now. 

  • barbultbarbult Posts: 26,190
    Tree Swing Garden - FilaToon and Iray has no Install Types.
  • Cris PalominoCris Palomino Posts: 12,450

    barbult said:

    Tree Swing Garden - FilaToon and Iray has no Install Types.

    Will report. 

  • FrankTheTankFrankTheTank Posts: 1,481

    So now that this https://www.daz3d.com/luxury-casino-hall is out of Fastgrab, shouldn't it be 60% off and stackable with other discounts like the Casino Bedroom? 

  • Richard HaseltineRichard Haseltine Posts: 107,945

    Cris Palomino said:

    barbult said:

    Tree Swing Garden - FilaToon and Iray has no Install Types.

    Will report. 

    Looks to be fixed.

  • FrankTheTankFrankTheTank Posts: 1,481

    FrankTheTank said:

    So now that this https://www.daz3d.com/luxury-casino-hall is out of Fastgrab, shouldn't it be 60% off and stackable with other discounts like the Casino Bedroom? 

    Can I get someone to look into this? I really was hoping to get the Polish Luxury Casino Hall. I don't see why some of these casino items are selectively omitted from the sale when they are all basically part of the same set. I know Casino Hall was in Fastgrab yesterday, but it is out of Fastgrab now, so that seems like it was a mistake, and of course Fastgrab items can't stack discounts which is why I didn't buy it then. I was hoping to get it for a stacked discount like I can the Luxury Casino Bedroom. Honestly all four of these items should have been offered in a Luxury Casino Bundle. Not sure why they weren't. But in any case, I would be happy if the base discount was 60% on the Luxury Casino Hall. 

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  • ElorElor Posts: 3,157

    https://www.daz3d.com/march-madness-25
     

    I,m seeing yesterday's page when I'm following the link.

  • Cris PalominoCris Palomino Posts: 12,450

    Elor said:

    https://www.daz3d.com/march-madness-25
     

    I,m seeing yesterday's page when I'm following the link.

    Forgot to post I reported. 

  • Cris PalominoCris Palomino Posts: 12,450

    should be fixed

  • NorthOf45NorthOf45 Posts: 5,690

    Last Friday's DAZ+ (Mar 07) are not getting the extra discount for buying them together. It should still be valid until the end of today (Thursday, Mar 13).

    Heijastus

    PTF Gothic Expressions for CJ Luna

  • Cris PalominoCris Palomino Posts: 12,450

    NorthOf45 said:

    Last Friday's DAZ+ (Mar 07) are not getting the extra discount for buying them together. It should still be valid until the end of today (Thursday, Mar 13).

    Heijastus

    PTF Gothic Expressions for CJ Luna

    Inquiring  

  • ElorElor Posts: 3,157

    Cris Palomino said:

    should be fixed

    It is, thank you :)

  • Cris PalominoCris Palomino Posts: 12,450

    NorthOf45 said:

    Last Friday's DAZ+ (Mar 07) are not getting the extra discount for buying them together. It should still be valid until the end of today (Thursday, Mar 13).

    Heijastus

    PTF Gothic Expressions for CJ Luna

    should be fixed 

  • junkgosherejunkgoshere Posts: 50

    Double Character Bundle with New Release not working.

    Have tried with Charming Cami and Timeless Party Dress in cart, have also tried taking everything else out of cart too. Only getting one bundle free.

    Getting a bit exhausting with these gimmick sales, especially when they do not work. Which is a repeat occurence.

  • ANGELREAPER1972ANGELREAPER1972 Posts: 4,555

    MANE-MADNESS code invalid on Mad Door Prizes

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  • Cris PalominoCris Palomino Posts: 12,450

    junkgoshere said:

    Double Character Bundle with New Release not working.

    Have tried with Charming Cami and Timeless Party Dress in cart, have also tried taking everything else out of cart too. Only getting one bundle free.

    Getting a bit exhausting with these gimmick sales, especially when they do not work. Which is a repeat occurence.

    It's twice the number of bundles to choose from, not two bundles. 

  • Cris PalominoCris Palomino Posts: 12,450

    ANGELREAPER1972 said:

    MANE-MADNESS code invalid on Mad Door Prizes

    Reported. 

  • KerseyKersey Posts: 108
    edited March 13

    junkgoshere said:

    Double Character Bundle with New Release not working.

    Have tried with Charming Cami and Timeless Party Dress in cart, have also tried taking everything else out of cart too. Only getting one bundle free.

    Getting a bit exhausting with these gimmick sales, especially when they do not work. Which is a repeat occurence.

    I think it's the selection of bundles that you can choose from that is doubled, not that you can choose two bundles. Easy to see if you try to select a bundle without a new release that is usually not there for selection. So I agree, it's a bit of a gimmick sale. Only good if you are after a specific bundle that is not up for picking normally.

    Edit: Cris beat me to it.

    Post edited by Kersey on
This discussion has been closed.