"There's Always Another Sale™" Sales thread: Report Issues Here

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Comments

  • LucielLuciel Posts: 475
    edited December 2020

    Cris Palomino said:

    Luciel said:

    I have to ask, is "Darknes" a pun or a typo? indecision

    Also weekly reminder that the "download via DIM" link after purchase is still basically non functional..

    Please provide specific items affected so we can report them.

    It's the name of the sale. But was fixed already. Originally it was "enter the darknes". laugh 

     

    As for the DIM link it just doesn't do anything on any product. The "download and Install" link via DIM after a any purchase just goes to " https://www.daz3d.com/install-manager-info/ ". Rather than how it used to work which was give the same link the order page does to download the products via DIM. Seems odd to have a button that doesn't do what it says it should.

     

    Also, every single order now displays

    "Your order contains some products that are not currently available through DAZ Install Manager.

    Visit this order's details to manually download and install your products."

    Regardless if it is applicable or not. (I have actually never seen a product that has be undownloadable by DIM, but i'm sure there are some).

    (see attached image which is just buying today's freebie)

    error2.PNG
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    Post edited by Luciel on
  • Luciel said:

    Cris Palomino said:

    Luciel said:

    I have to ask, is "Darknes" a pun or a typo? indecision

    Also weekly reminder that the "download via DIM" link after purchase is still basically non functional..

    Please provide specific items affected so we can report them.

    It's the name of the sale. But was fixed already. Originally it was "enter the darknes". laugh 

     

    As for the DIM link it just doesn't do anything on any product. The "download and Install" link via DIM after a any purchase just goes to " https://www.daz3d.com/install-manager-info/ ". Rather than how it used to work which was give the same link the order page does to download the products via DIM. Seems odd to have a button that doesn't do what it says it should.

     

    Also, every single order now displays

    "Your order contains some products that are not currently available through DAZ Install Manager.

    Visit this order's details to manually download and install your products."

    Regardless if it is applicable or not. (I have actually never seen a product that has be undownloadable by DIM, but i'm sure there are some).

    (see attached image which is just buying today's freebie)

    Thanks for the explanation; will report.

  • tsroemitsroemi Posts: 3,461

    Hi everyone, sorry if this has been reported yet, don't have time to read through the last posts - this product https://www.daz3d.com/the-barlow-house-ravenskull-court doesn't have a manual download link, and it's not available in DIM either. Please fix, thanks!

  • DiomedeDiomede Posts: 15,388

    The horror sale is not correctly applying the loyalty discount.  I put a new release and 10 horror items in a cart.  One of the horror items got my loyalty discount, but 9 did not.  Either the loyalty discount is supposed to apply and 9 are wrong, or the loyalty discount is not supposed to apply and 1 is wrong.

    loyalty discount only applied to one product.jpg
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  • Mark_e593e0a5Mark_e593e0a5 Posts: 1,601
    edited December 2020

    Diomede said:

    The horror sale is not correctly applying the loyalty discount.  I put a new release and 10 horror items in a cart.  One of the horror items got my loyalty discount, but 9 did not.  Either the loyalty discount is supposed to apply and 9 are wrong, or the loyalty discount is not supposed to apply and 1 is wrong.

    Sorry, just couldn't stop laughing. The horror sale.... You kind of nailed it. laugh 

    Post edited by Mark_e593e0a5 on
  • tsroemitsroemi Posts: 3,461

    Oh, also, the DIM download for this product https://www.daz3d.com/new-york-essence-fashion-outfit-for-genesis-3-female-s keeps failing now for the second day in a row!

  • DiomedeDiomede Posts: 15,388

    Diomede said:

    The horror sale is not correctly applying the loyalty discount.  I put a new release and 10 horror items in a cart.  One of the horror items got my loyalty discount, but 9 did not.  Either the loyalty discount is supposed to apply and 9 are wrong, or the loyalty discount is not supposed to apply and 1 is wrong.

    EDIT - Solved  - the loyalty discount is NOT supposed to apply to the horror items.  The reason one of the items is a lower price is because it is also in the PC+ Holiday Special 60% OFF category.

  • tsroemi said:

    Oh, also, the DIM download for this product https://www.daz3d.com/new-york-essence-fashion-outfit-for-genesis-3-female-s keeps failing now for the second day in a row!

    Will report these.

  • Re: products that say no DIM install

    Have people checked their Product Library or DIM for the items? I am asking because I bought the freebies and other models yesterday and at least 1 order confirmation page had that notice. But when I opened & refreshed DIM right after, those models were there & downloaded with no problems. So it may be just the messages that are in error, not missing download methods.

     

  • This is one example with no DIM downloads. https://www.daz3d.com/headshop-13-with-lovechild-macintosh. The product has a macOS installer and requires manual download from the product page.

  • NovicaNovica Posts: 23,924
    edited December 2020

    At least you HAVE DIM downloads. Mine disappeared. So download while you can.  angry   I didn't have them, then had them. Then they went POOF! in the Ready To  Download column, with a stupid server maxed out for connections popup. Going on two days now. And some people have been that way for WEEKS. Amateur hour. 

    Post edited by Novica on
  • tsroemitsroemi Posts: 3,461

    Cris Palomino said:

    tsroemi said:

    Oh, also, the DIM download for this product https://www.daz3d.com/new-york-essence-fashion-outfit-for-genesis-3-female-s keeps failing now for the second day in a row!

    Will report these.

    Thanks Cris! - Oh and yes I did ckeck DIM as well as my product library for both items, I usually do. They're just not there, but I do hope this will be fixed soon. - @Novica, I'm really so sorry for you and the other people whose complete DIM downloads vanished, not just a few like for me.  Hoping this will get sorted out eventually as well!

  • nemesis10 said:

    CC Elandor only has a Daz Connect download....

     

    tsroemi said:

    Hi everyone, sorry if this has been reported yet, don't have time to read through the last posts - this product https://www.daz3d.com/the-barlow-house-ravenskull-court doesn't have a manual download link, and it's not available in DIM either. Please fix, thanks!

    Both reported, thank you.

  • MelanieLMelanieL Posts: 7,720

    And today I can't get into any ReadMe's - my browser (Chrome) gets this message. (Not just this product but all the ones I tried)

    Capture.JPG
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  • MelanieL said:

    And today I can't get into any ReadMe's - my browser (Chrome) gets this message. (Not just this product but all the ones I tried)

    Same here. It is also not working from insude DAZ Studio.  Also stops with a "Gateway timeout". Is the server down?

  • Richard Haseltine said:

    nemesis10 said:

    CC Elandor only has a Daz Connect download....

     

    tsroemi said:

    Hi everyone, sorry if this has been reported yet, don't have time to read through the last posts - this product https://www.daz3d.com/the-barlow-house-ravenskull-court doesn't have a manual download link, and it's not available in DIM either. Please fix, thanks!

    Both reported, thank you.

    I'm told CC Elandor should be fixed, the older item is still being worked on.

  • NorthOf45NorthOf45 Posts: 5,690

    I'll second the Barlow House Ravenskull Court missing DIM and manual download links in my Product Library. Here are a few more I have found:

    12210 Alley Sprite (no longer for sale)
    16200 The Desk Collection (UNREAL format only)
    9804 Reparation
    2871 Aiko 3.0 Clothing Pack

    24082 Rustic Living Room (all formats except DS)
    23668 Detective Poses and Props (all formats except DS)
    23395 Old Warehouse Room (all formats except DS)
    32229 Male Swimsuit for Genesis 3 Male(s)

    The last four were once part of the Connect-only initial releases. Too much of a coincidence there.

  • NorthOf45 said:

    I'll second the Barlow House Ravenskull Court missing DIM and manual download links in my Product Library. Here are a few more I have found:

    12210 Alley Sprite (no longer for sale)
    16200 The Desk Collection (UNREAL format only)
    9804 Reparation
    2871 Aiko 3.0 Clothing Pack

    24082 Rustic Living Room (all formats except DS)
    23668 Detective Poses and Props (all formats except DS)
    23395 Old Warehouse Room (all formats except DS)
    32229 Male Swimsuit for Genesis 3 Male(s)

    The last four were once part of the Connect-only initial releases. Too much of a coincidence there.

    Same here 

  • xyer0xyer0 Posts: 6,327

    Any ideas why my Save6 PC+ coupon won't apply?

    Screen Shot 2020-12-08 at 12.01.44 PM.png
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  • NathNath Posts: 2,941

    xyer0 said:

    Any ideas why my Save6 PC+ coupon won't apply?

    You need $18 of old items, this adds to $15.96 (used to be a bit of leeway, but that's one of the things seemingly 'fixed' in the new store).

  • xyer0xyer0 Posts: 6,327

    Thanks @Nath!

  • Richard Haseltine said:

    Richard Haseltine said:

    nemesis10 said:

    CC Elandor only has a Daz Connect download....

     

    tsroemi said:

    Hi everyone, sorry if this has been reported yet, don't have time to read through the last posts - this product https://www.daz3d.com/the-barlow-house-ravenskull-court doesn't have a manual download link, and it's not available in DIM either. Please fix, thanks!

    Both reported, thank you.

    I'm told CC Elandor should be fixed, the older item is still being worked on.

    Both should now be fixed.

  • davesodaveso Posts: 7,767
    edited December 2020

    is that little banner on top of my page... a new one, stack with the other loyalty discount I have?

    loyalty.jpg
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    Post edited by daveso on
  • Lee MoonLee Moon Posts: 926

    I'm seeing an additional 30% off on the sale items that are 30% off, so 60% in total off.  At least about 15 minutes ago. :)

    Lee

  • AnotherUserNameAnotherUserName Posts: 2,727
    edited December 2020

    Yah I dont think the extra 30% banner is working.

    Edit: scratch that. I think its working after all.

    Edit 2: No, its not working. Should be 30% off new sale items, 30% off for loyalty(lol) bonus and an additional 30% off for the banner. The additional discount is not working.

    Post edited by AnotherUserName on
  • Does not work for me. I just get my 30% loyality discount, not an additional 30%, although I have that banner as well. 

  • AtiAti Posts: 9,182

    Isn't that the loyalty discount?

  • No, its a banner discount that just popped up today.

  • barbultbarbult Posts: 26,192

    AnotherUserName said:

    No, its a banner discount that just popped up today.

    The banner refers to the "Holiday Loyalty sale". I think it is just another announcement of the same old thing, not something new and additional. 

  • AtiAti Posts: 9,182

    AnotherUserName said:

    No, its a banner discount that just popped up today.

    I see it, but it doesn't really mention anything, just takes you to the loyalty sale page. I assume it's just another place to show you how much bonus you get, and it's the same thing as the loyalty discount, and not anything additional. I might be wrong. 

This discussion has been closed.