!! Store Issues - Known Problems - Please Read !!
This discussion has been closed.
Daz 3D is part of 
Connect
DAZ Productions, Inc.
7533 S Center View Ct #4664
West Jordan, UT 84084
Licensing Agreement | Terms of Service | Privacy Policy | EULA
© 2026 Daz Productions Inc. All Rights Reserved.
Comments
Store credit problem:
I've reported this and sent screenshots. I have it in on a ticket and they're checking into it. Just thinking others should also check their store credit page.
The corrections to my store credit are going through as debits, not credits. So my store balance is going down after a correct (with a corresponding negative, not positive, correction), rather than being added to. It's only been happening since the middle of October, I think.
Is the total at the top of the page wrong in the same way, though? It seems to me that the running total is wrong but the final total, which is what appears at check put, is probably correct. Not suggesting it shouldn't have been reported, just that it may not be as alarming as it frist appears.
The coupon BEGINNING-2-LOOK does not work on Fast Grab items, but the description does not mention any such limitation.
Is this intended? If so, it would have been nice to mention it.
It is mentioned on the top banner on the Fast Grab page
70% OFF*
New Items added daily
* No other offers apply.
I see. Thank you for the clarification.
Should it work with items released today? I put it in my coupon slot and it says it's invalid
Hm, me thinks those coupons are now case sensitive. That wasn't true before.
Hey guys. I've noticed a very big problem! The vendor links no longer go to their pages - they all link to the main page no matter what. It was working properly yesterday, so what's the deal with that? How are we supposed to support the vendors if we can't find all their items?
Hey all, just found a new little issue. Currently I'm unable to save items to my wish list. The store keeps asking me to log in even though I am logged in.
How to to order a Gift Card?
I have searched the store and could not find such item any longer.
https://www.daz3d.com/gift-card
When using the store search now, make sure to uncheck the "Hide items I own" option at the top.
Is the little blue man indicating your logged-in status no longer blue? It's a known problem on random store pages. Try reloading the page (you might need to reload a few times).
I think I figured out the conditions for using coupon code "beginning-2-look" - it's basically 'pick anything you want as long as it's not discounted' - gee thanks DAZ!
I used it on discounted items.
Same here. I guess I'll have to screenshot my store credit AS WELL AS my cart at each purchase.
Obviously I was being sarcastic, but it's actually not working on anything for me.
I just tried it on the Orangutan - it works. You do know that it's case sensitive? Because in your message you wrote "beginning-2-look" - it is BEGINNING-2-LOOK ...
Case-sensitive? Really? That's never been the case before has it?
It's been like that since the store update.
Tried to buy RawArt's Gorilla for G8M its listed as $2.99 on sale, put it in the cart and bam! $24.95... No way to get the "sale" price, so I sadly walk away and don't buy it. I've had it on my wishlist forever. issues like this where you feel you are being teased are just "mean". I know it's a store glitch, but you get so excited you can get something a bit cheaper on sale and the ultimate "screw you" happens in the shopping cart - you only get 0% off and full price. Log in/Log out, clear cache, relogin etc... nothing helps.
And it's 9.44am here in Europe, Daz won't be open for hours, and it takes 2 weeks for a support ticket to be handled then this will be irrelevant, and irreparable by then.
There were a flrry of pricing errors last night - the cart was right, there was no special like that on the Gorilla set
Thanks and good to know.
reporting a problem ... i already sent in a ticket -
The store does not work right.
...yeah I've seen this happen before. It usually takes an hour or so for prices to settle down (maybe more given the issues the store has been experiencing since the update). I usually wait until the next morning here on the US West Coast, which in Europe would be mid to late afternoon local time.
That shouldn't be true any more, at least not to the same extent. The issue referred to was a one-off, much more specific problem.
So, the chronic, daily initial price hiccups (which last for the first 30-45 minutes or more) and sale faux pas that give us debut product Oops pages and announced discounts not applying in cart are a thing of the past? That's great news!
You'll never see those exact same items with exactly those prices at that exact time ever again.
No issues with today's sale! All right, all right, all right, all right.
Shhhh you'll jinx it
Looks like Now-Crowd Billboards - Ancient Egyptians can't be downloaded... ticket submitted