Sales thread: Report Issues Here. & "There's Always Another Sale™"

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  • The dForce Breeze Set for G8 Female is suppose to be $4.89 and less in the cart when you have another item from today, but it is showing up at $16.96 right now.  It was correct earlier.  Cart problems keep me from buying lots of things lately.  Frustrating, sometimes things get fixed before the end of the day and sometimes they don't....

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  • Peter WadePeter Wade Posts: 1,666

    dForce Breeze Set is showing full price for me as well now. I'm sure it was showing the PC+ price when I saw it earlier today. Mediaeval floor shaders vol 3 is PC+ price so I am logged in OK and my PC+ membership is active.

  • MelissaGTMelissaGT Posts: 2,611

    It’s 10:00 AM and still a swirly! And look how awful the layout is on mobile now! It looks like a two year old put together this website! And now I just checked again and the dforce Breeze set has lost its discount! Does anyone know what the other item is? 

    I think it's more medieval tile shaders...I've lost track of how many of those things there are, lol. 

  • Also looking for the sale price to come back for the dForce Breeze Set for Genesis 8 Female(s)

    The other item in that set is the Medieval Inspired Floor Tiles Vol 3.  From memory... 

    Thank you...

  • memcneil70memcneil70 Posts: 5,289

    Yep, I was able to see both items first thing this morning (est. 0355 MST). Here is the link. https://www.daz3d.com/medieval-inspired-floor-tile-shaders-vol-3

  • WonderlandWonderland Posts: 7,133
    edited October 2020

    It’s 10:20 AM and Daz STILL can’t get the site right? OK now I can see the shaders but as others have said, the discount for dforce Breeze is gone.

     

    Post edited by Wonderland on
  • youri_zyouri_z Posts: 161

    The purple loyalty banner I got for yesterday's Kjaer 8 Blacksmith bundle is not working anymore. The banner (screenshot 1) is only a day old and is still in my messages folder so I suspect it hasn't expired yet. If I place the Kjaer 8 Blacksmith bundle in my cart by itself (screenshot 2), it comes to $39.58 (= 67% OFF). This is the discount without the purple banner applying. It should be 74% OFF.

    Discounts
    ---------
    30% OFF New Release
    45% OFF DAZ Originals
    An EXTRA 15% off Debut and Still New Releases
    Purple Banner - Pro Bundle Collector Discount: 20% off
    ---------
    0.7 x 0.55 x 0.85 x 0.8 = 0.26... so the discount should be 74% off and the cost for the bundle should be 0.26 x 120.95 = $31.66

     

    Is this happening to anyone else?

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  • SevrinSevrin Posts: 6,313
    youri_z said:

    The purple loyalty banner I got for yesterday's Kjaer 8 Blacksmith bundle is not working anymore. The banner (screenshot 1) is only a day old and is still in my messages folder so I suspect it hasn't expired yet. If I place the Kjaer 8 Blacksmith bundle in my cart by itself (screenshot 2), it comes to $39.58 (= 67% OFF). This is the discount without the purple banner applying. It should be 74% OFF.

    Discounts
    ---------
    30% OFF New Release
    45% OFF DAZ Originals
    An EXTRA 15% off Debut and Still New Releases
    Purple Banner - Pro Bundle Collector Discount: 20% off
    ---------
    0.7 x 0.55 x 0.85 x 0.8 = 0.26... so the discount should be 74% off and the cost for the bundle should be 0.26 x 120.95 = $31.66

     

    Is this happening to anyone else?

    Did you use the loyalty code yesterday?

  • MelissaGTMelissaGT Posts: 2,611
    Sevrin said:
    youri_z said:

    The purple loyalty banner I got for yesterday's Kjaer 8 Blacksmith bundle is not working anymore. The banner (screenshot 1) is only a day old and is still in my messages folder so I suspect it hasn't expired yet. If I place the Kjaer 8 Blacksmith bundle in my cart by itself (screenshot 2), it comes to $39.58 (= 67% OFF). This is the discount without the purple banner applying. It should be 74% OFF.

    Discounts
    ---------
    30% OFF New Release
    45% OFF DAZ Originals
    An EXTRA 15% off Debut and Still New Releases
    Purple Banner - Pro Bundle Collector Discount: 20% off
    ---------
    0.7 x 0.55 x 0.85 x 0.8 = 0.26... so the discount should be 74% off and the cost for the bundle should be 0.26 x 120.95 = $31.66

     

    Is this happening to anyone else?

    Did you use the loyalty code yesterday?

    I didn't and it's not working for me either. 

  • WonderlandWonderland Posts: 7,133

     

     

    youri_z said:

    The purple loyalty banner I got for yesterday's Kjaer 8 Blacksmith bundle is not working anymore. The banner (screenshot 1) is only a day old and is still in my messages folder so I suspect it hasn't expired yet. If I place the Kjaer 8 Blacksmith bundle in my cart by itself (screenshot 2), it comes to $39.58 (= 67% OFF). This is the discount without the purple banner applying. It should be 74% OFF.

    Discounts
    ---------
    30% OFF New Release
    45% OFF DAZ Originals
    An EXTRA 15% off Debut and Still New Releases
    Purple Banner - Pro Bundle Collector Discount: 20% off
    ---------
    0.7 x 0.55 x 0.85 x 0.8 = 0.26... so the discount should be 74% off and the cost for the bundle should be 0.26 x 120.95 = $31.66

     

    Is this happening to anyone else?

    Mine comes out to $43.83! But if I add another debut item it goes down to $30.53. I doubt I’ll get it in any case, I rarely use male content, but maybe get one of the outfits to use on females. If they had yesterday’s deal of $10 store credit and if discounts worked correctly I’d get it but at anything more than $15, it’s a pass for me.

  • youri_zyouri_z Posts: 161
    Sevrin said:
    youri_z said:

    The purple loyalty banner I got for yesterday's Kjaer 8 Blacksmith bundle is not working anymore. The banner (screenshot 1) is only a day old and is still in my messages folder so I suspect it hasn't expired yet. If I place the Kjaer 8 Blacksmith bundle in my cart by itself (screenshot 2), it comes to $39.58 (= 67% OFF). This is the discount without the purple banner applying. It should be 74% OFF.

    Discounts
    ---------
    30% OFF New Release
    45% OFF DAZ Originals
    An EXTRA 15% off Debut and Still New Releases
    Purple Banner - Pro Bundle Collector Discount: 20% off
    ---------
    0.7 x 0.55 x 0.85 x 0.8 = 0.26... so the discount should be 74% off and the cost for the bundle should be 0.26 x 120.95 = $31.66

     

    Is this happening to anyone else?

    Did you use the loyalty code yesterday?

    No, not yet. But I wasn't referring to the banner with the code. I was referring to the automatic one for having bought lots (and lots) of G8 bundles. I have three banners in my message box right now. One for the blacksmith bundle, one for the plunder bundle, and the one with the code. lol 

  • WonderlandWonderland Posts: 7,133
    edited October 2020

    Loyalty code not working for me either, deforce Breeze outfit is still full price, Plunder bundle wrong price... I think today wins the prize for glitchiest day ever! 

    Post edited by Wonderland on
  • youri_zyouri_z Posts: 161

     

     

    youri_z said:

    The purple loyalty banner I got for yesterday's Kjaer 8 Blacksmith bundle is not working anymore. The banner (screenshot 1) is only a day old and is still in my messages folder so I suspect it hasn't expired yet. If I place the Kjaer 8 Blacksmith bundle in my cart by itself (screenshot 2), it comes to $39.58 (= 67% OFF). This is the discount without the purple banner applying. It should be 74% OFF.

    Discounts
    ---------
    30% OFF New Release
    45% OFF DAZ Originals
    An EXTRA 15% off Debut and Still New Releases
    Purple Banner - Pro Bundle Collector Discount: 20% off
    ---------
    0.7 x 0.55 x 0.85 x 0.8 = 0.26... so the discount should be 74% off and the cost for the bundle should be 0.26 x 120.95 = $31.66

     

    Is this happening to anyone else?

    Mine comes out to $43.83! But if I add another debut item it goes down to $30.53. I doubt I’ll get it in any case, I rarely use male content, but maybe get one of the outfits to use on females. If they had yesterday’s deal of $10 store credit and if discounts worked correctly I’d get it but at anything more than $15, it’s a pass for me.

    I can get the discount lower by adding more items to my cart—like the plunder bundle. I can also use the code I got yesterday for an additional discount. All of which will drop the price of the blacksmith bundle to what it was yesterday—provided DAZ fixes the "Pro Bundle Collector Discount!" banner. The downside for waiting until today is that the additonal 10% off your cart and the $10 off are both contingent on buying the plunder bundle as well. The upside is that I can use the code I got yesterday against the plunder bundle as well.

  • SevrinSevrin Posts: 6,313

    Loyalty code not working for me either, deforce Breeze outfit is still full price, Plunder bundle wrong price... I think today wins the prize for glitchiest day ever! 

    Daz: Hold my beer

  • I've also been waiting for Daz to fix the missing sales price on the PC+ Debut New Release...

    dForce Breeze Set for Genesis 8 Female(s)
    https://www.daz3d.com/dforce-breeze-set-for-genesis-8-females

    @Cris Palomino Do you know if Daz has been alerted to this issue?

  • I've also been waiting for Daz to fix the missing sales price on the PC+ Debut New Release...

    dForce Breeze Set for Genesis 8 Female(s)
    https://www.daz3d.com/dforce-breeze-set-for-genesis-8-females

    @Cris Palomino Do you know if Daz has been alerted to this issue?

    This was reported around the time you posted, and is fixed

  • On the Loyalty auto discount and the TWENTY-2020 code discount, if they are failing and you are sure you haven't already used them please open a Sales support ticket with a screen shot of your cart.

  • MelissaGTMelissaGT Posts: 2,611
    edited October 2020

    On the Loyalty auto discount and the TWENTY-2020 code discount, if they are failing and you are sure you haven't already used them please open a Sales support ticket with a screen shot of your cart.

    This is the one that isn't working for me (and I didn't use it yesterday)...I'm assuming I got it because I bought Kjaer earlier in the day before the TWENTY-2020 code was issued (because I didn't get that one). 

    Right now as it stands, I bought the Kjaer Blacksmith bundle for $30 yesterday without a code...and today I have the Kjaer Plunder bundle in my cart for $30.52 and the only code I have is KJAER-2020 and that's not working. I do have the $10 store credit from yesterday's purchase, but it still feels off considering the Kjaer base figure is being purchased twice. 

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    Post edited by MelissaGT on
  • I've also been waiting for Daz to fix the missing sales price on the PC+ Debut New Release...

    dForce Breeze Set for Genesis 8 Female(s)
    https://www.daz3d.com/dforce-breeze-set-for-genesis-8-females

    @Cris Palomino Do you know if Daz has been alerted to this issue?

    This was reported around the time you posted, and is fixed

    Thanks @Richard Haseltine I see the sales price is now in effect for the dForce Breeze Set and I was was able to complete the check-out of my shopping cart :)

  • On the Loyalty auto discount and the TWENTY-2020 code discount, if they are failing and you are sure you haven't already used them please open a Sales support ticket with a screen shot of your cart.

    This is the one that isn't working for me (and I didn't use it yesterday)...I'm assuming I got it because I bought Kjaer earlier in the day before the TWENTY-2020 code was issued (because I didn't get that one). 

    Right now as it stands, I bought the Kjaer Blacksmith bundle for $30 yesterday without a code...and today I have the Kjaer Plunder bundle in my cart for $30.52 and the only code I have is KJAER-2020 and that's not working. I do have the $10 store credit from yesterday's purchase, but it still feels off considering the Kjaer base figure is being purchased twice. 

    I hadn't realised that code existed, but yes please open a ticket for that too.

  • MelissaGTMelissaGT Posts: 2,611

    On the Loyalty auto discount and the TWENTY-2020 code discount, if they are failing and you are sure you haven't already used them please open a Sales support ticket with a screen shot of your cart.

    This is the one that isn't working for me (and I didn't use it yesterday)...I'm assuming I got it because I bought Kjaer earlier in the day before the TWENTY-2020 code was issued (because I didn't get that one). 

    Right now as it stands, I bought the Kjaer Blacksmith bundle for $30 yesterday without a code...and today I have the Kjaer Plunder bundle in my cart for $30.52 and the only code I have is KJAER-2020 and that's not working. I do have the $10 store credit from yesterday's purchase, but it still feels off considering the Kjaer base figure is being purchased twice. 

    I hadn't realised that code existed, but yes please open a ticket for that too.

    Submitted. If I could use that code on the Kjaer Plunder Bundle, then it wouldn't feel so off to technically be purchasing the base character twice. 

  • KharmaKharma Posts: 3,214

    On the Loyalty auto discount and the TWENTY-2020 code discount, if they are failing and you are sure you haven't already used them please open a Sales support ticket with a screen shot of your cart.

    This is the one that isn't working for me (and I didn't use it yesterday)...I'm assuming I got it because I bought Kjaer earlier in the day before the TWENTY-2020 code was issued (because I didn't get that one). 

    Right now as it stands, I bought the Kjaer Blacksmith bundle for $30 yesterday without a code...and today I have the Kjaer Plunder bundle in my cart for $30.52 and the only code I have is KJAER-2020 and that's not working. I do have the $10 store credit from yesterday's purchase, but it still feels off considering the Kjaer base figure is being purchased twice. 

    I hadn't realised that code existed, but yes please open a ticket for that too.

    Submitted. If I could use that code on the Kjaer Plunder Bundle, then it wouldn't feel so off to technically be purchasing the base character twice. 

    Did anyone else receive the Kjaer -2020 code, this is the first I have heard of it , what were the requirements for that code? 

  • LeanaLeana Posts: 12,748
    Kharma said:

    On the Loyalty auto discount and the TWENTY-2020 code discount, if they are failing and you are sure you haven't already used them please open a Sales support ticket with a screen shot of your cart.

    This is the one that isn't working for me (and I didn't use it yesterday)...I'm assuming I got it because I bought Kjaer earlier in the day before the TWENTY-2020 code was issued (because I didn't get that one). 

    Right now as it stands, I bought the Kjaer Blacksmith bundle for $30 yesterday without a code...and today I have the Kjaer Plunder bundle in my cart for $30.52 and the only code I have is KJAER-2020 and that's not working. I do have the $10 store credit from yesterday's purchase, but it still feels off considering the Kjaer base figure is being purchased twice. 

    I hadn't realised that code existed, but yes please open a ticket for that too.

    Submitted. If I could use that code on the Kjaer Plunder Bundle, then it wouldn't feel so off to technically be purchasing the base character twice. 

    Did anyone else receive the Kjaer -2020 code, this is the first I have heard of it , what were the requirements for that code? 

    It's a variant of the sale loyalty coupon sent yesterday, for people who already had bought Kjaer when the loyalty coupon was issued.

  • Peter WadePeter Wade Posts: 1,666

    dForce Breeze set back to PC+ price now.

    Another oddity in the checkout. I used my $10 credit from yesterday and on the first attempt it didn't go to paypal but back to the cart. I've seen this before so I went to the checkout again and this time it took the $10 off twice. I wondered if I should report this or keep quiet and hope no-one notices, but when I got to paypal the ammount charged was correct with the $10 used just once. Just another case of the store not reporting totals correctly.

     

  • youri_zyouri_z Posts: 161

    It looks like I missed a dozen posts. What an inconvenient time to get a wisdom tooth extracted.

    Right now in my mailbox I have three discounts.

    1. 2020 PC+ Sale Loyalty!  

    2. 20% OFF the Plunder Bundle

    3. Pro Bundle Collector Discount!

    The first is the coupon code TWENTY-2020 which I got yesterday but haven't used yet. The second is the automatic discount for today's Kjaer 8 Plunder bundle. The last is the automatic discount that I received yesterday for the Kjaer 8 Blacksmith Bundle. It's the last one that still isn't applying. 

    I'll give it a few more hours but I suspect I'll have to file a ticket, like Richard suggested. I really don't look forward to breaking things down in my ticket because it means more explaining/breaking down the numbers for sales support. Including both the Blacksmith bundle and Plunder bundle and using the PC+ Sale Loyalty code adds three additional discounts (for a total of six) and the $10 rebate. It's like peeling a giant onion.

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  • Today was an awesome (and expensive) day

  • youri_z said:
    2. 20% OFF the Plunder Bundle

    ...

    ... . The second is the automatic discount for today's Kjaer 8 Plunder bundle.

    So only some people who bought the Blacksmith Bundle yesterday get a discount on the Plunder Bundle today. Surely it should be everyone participating in this ridiculous new "buy two less-than-pro bundles at pro bundle prices to get all the content" scheme?

    I've dumped the bundle and will pick up two individual items instead. At least there are good PFAD buys today. DAZ, this is not how you encourage people to buy bundles. Especially with a considerably more expensive new format, extra especially not if we end up having to pay for the exact same character twice.

  • SevrinSevrin Posts: 6,313
    youri_z said:
    2. 20% OFF the Plunder Bundle

    ...

    ... . The second is the automatic discount for today's Kjaer 8 Plunder bundle.

    So only some people who bought the Blacksmith Bundle yesterday get a discount on the Plunder Bundle today. Surely it should be everyone participating in this ridiculous new "buy two less-than-pro bundles at pro bundle prices to get all the content" scheme?

    I've dumped the bundle and will pick up two individual items instead. At least there are good PFAD buys today. DAZ, this is not how you encourage people to buy bundles. Especially with a considerably more expensive new format, extra especially not if we end up having to pay for the exact same character twice.

    Some folks purchased the first bundle before yesterday's loyalty coupon was announced.  Those are the folks who got today's coupon.

  • Cora ReginaCora Regina Posts: 731
    edited October 2020
    Sevrin said:
    youri_z said:
    2. 20% OFF the Plunder Bundle

    ...

    ... . The second is the automatic discount for today's Kjaer 8 Plunder bundle.

    So only some people who bought the Blacksmith Bundle yesterday get a discount on the Plunder Bundle today. Surely it should be everyone participating in this ridiculous new "buy two less-than-pro bundles at pro bundle prices to get all the content" scheme?

    I've dumped the bundle and will pick up two individual items instead. At least there are good PFAD buys today. DAZ, this is not how you encourage people to buy bundles. Especially with a considerably more expensive new format, extra especially not if we end up having to pay for the exact same character twice.

    Some folks purchased the first bundle before yesterday's loyalty coupon was announced.  Those are the folks who got today's coupon.

    All the talk yesterday was that those people got a different coupon than the three shown in the earlier screenshot, though? Unless all the talk of a million different banners and discounts all overlapped and I completely misread every single thing, which is possible because yesterday was complete chaos in that regard.

    I know everyone who got screwed by the loyalty coupon timing was compensated in another way, as they should. But they're still getting super heavily stacked benefits that should more than make up for it this time around (two and possibly three deep), meanwhile those of us who waited but still bought the same content end up having to spend more because we only got the loyalty coupon and DAZ can't be bothered to throw a bone to buyers of the first bundle like they have for other multipart releases. Not even a discount for having to buy the exact same character twice, especially when he's the most expensive part?

    Yeah, even if the Plunder Bundle coupon was the perk for people who got bought before the loyalty coupon dropped, no thank you banner like there have been for other multipart releases AND paying twice for the same character is total bull. $10 store credit doesn't even begin to account for that, either, considering other bundle releases have offered store credit and not expected us to buy the character again.

    Still upset and disappointed at how the company is handling this release. Still dumping the bundle. Done with DAZ for the rest of the day.

    Post edited by Cora Regina on
  • youri_z said:
    2. 20% OFF the Plunder Bundle

    ...

    ... . The second is the automatic discount for today's Kjaer 8 Plunder bundle.

    So only some people who bought the Blacksmith Bundle yesterday get a discount on the Plunder Bundle today. Surely it should be everyone participating in this ridiculous new "buy two less-than-pro bundles at pro bundle prices to get all the content" scheme?

    I've dumped the bundle and will pick up two individual items instead. At least there are good PFAD buys today. DAZ, this is not how you encourage people to buy bundles. Especially with a considerably more expensive new format, extra especially not if we end up having to pay for the exact same character twice.

    As far as I know the 20% off the plunder bundle has much the same range as the 20% off the blacksmith bundle yesterday, having bought some number of previous bundles. The offer for people who had bought the blacksmith bundle was different from the offer for those who hadn't, but again I think they went to much the same group.

This discussion has been closed.